Elegant Alterations

★★★★★
  • 4004 Hillsboro Pike Ste B235

    Nashville, TN 37215

    Map & Directions
  • 615-297-7227

About Elegant Alterations

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4.8421 19
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I have shirts, pants, jeans and dresses altered by these wonderful ladies. I have never had such a GREAT experience at any alterations place! They are quick and very accurate. They actually amaze me with their accuracy and ability to make

3
★★★★★

I have shirts, pants, jeans and dresses altered by these wonderful ladies. I have never had such a GREAT experience at any alterations place! They are quick and very accurate. They actually amaze me with their accuracy and ability to make

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I've posted this elsewhere, but I want everyone to know of my experience with this company. Reviews unfortunately make or break a business. Just remember, you hear more about the bad than the good. But, just because you don't hear good

3
★★★★★

I've posted this elsewhere, but I want everyone to know of my experience with this company. Reviews unfortunately make or break a business. Just remember, you hear more about the bad than the good. But, just because you don't hear good

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I more than highly recommend Elegant Alterations!! For the past 12 years, I have been traveling all the way from Paducah, Ky., to have my alterations done and these folks are worth each and every single mile of it. Kathy and all her

3
★★★★★

I more than highly recommend Elegant Alterations!! For the past 12 years, I have been traveling all the way from Paducah, Ky., to have my alterations done and these folks are worth each and every single mile of it. Kathy and all her

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Elegant Alterations has always been an A+ in my book. Kathy has always perfectly executed every task I have asked of her. She has altered everything from dresses to costumes for me for years, and does an excellent job! \r

3
★★★★★

Elegant Alterations has always been an A+ in my book. Kathy has always perfectly executed every task I have asked of her. She has altered everything from dresses to costumes for me for years, and does an excellent job! \r

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I highly recommend Elegant Alterations! I took my wedding dress there for extensive alterations, and the ladies there were quick, kind, and professional. My dress fits perfectly, and the cost was really reasonable! They had great

3
★★★★★

I highly recommend Elegant Alterations! I took my wedding dress there for extensive alterations, and the ladies there were quick, kind, and professional. My dress fits perfectly, and the cost was really reasonable! They had great

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I continue to receive top of the line service here, this is the only alteration shop in town that gives me good work everytime and I've been to 4 total in Nashville.

3
★★★★★

I continue to receive top of the line service here, this is the only alteration shop in town that gives me good work everytime and I've been to 4 total in Nashville.

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Horrible!

3
★★★★★

Horrible!

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I first went to Elegant Alterations over 2 years ago in a panic. My wedding dress had been completely misshapened by an alteration shop out of the city. I only had a few days left to my wedding and a friend of mine recommended that I go

3
★★★★★

I first went to Elegant Alterations over 2 years ago in a panic. My wedding dress had been completely misshapened by an alteration shop out of the city. I only had a few days left to my wedding and a friend of mine recommended that I go

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Rude! Rude Rude! I went there to have my wedding dress altered. When she was fitting me I asked her a ballpark quote. She kept saying "why does it matter? don't worry about that, it is your wedding day and you want to look beautiful"

3
★★★★★

Rude! Rude Rude! I went there to have my wedding dress altered. When she was fitting me I asked her a ballpark quote. She kept saying "why does it matter? don't worry about that, it is your wedding day and you want to look beautiful"

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A few months ago I went to Elegant Alterations to have my wedding dress hemmed a few inches and add a bustle. Everytime I went to pick up my wedding dress the dress was not ready like promised and the owner was very rude to my mother and

3
★★★★★

A few months ago I went to Elegant Alterations to have my wedding dress hemmed a few inches and add a bustle. Everytime I went to pick up my wedding dress the dress was not ready like promised and the owner was very rude to my mother and

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I went to Elegant Alterations to have a pair of shorts taken in at the waist and to have a dress made smaller. When I dropped off my two items, the woman acted as though I was bothering her. She had no customer service skills at all! I

3
★★★★★

I went to Elegant Alterations to have a pair of shorts taken in at the waist and to have a dress made smaller. When I dropped off my two items, the woman acted as though I was bothering her. She had no customer service skills at all! I

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I recently went to Elegant Alterations to have four pairs of pants hemmed. I picked up my pants and a few days later when I went to put on a pair I noticed that they were uneven. I inspected the other pants and noticed that out of the four pairs two were uneven. There was an inch to inch and a half difference in the length of the pant legs. I took them back in to see if they would re-hem them or give me my money back. When I showed the lady the pants she said that she could not see any difference and refused to look at them. She told me I was just crooked. I told her that may be but why would only two pairs of pants reflect that. I again told her that I felt the pants were uneven and wanted them fixed. She told me to try them on. When I did it was obvious the legs were of differing lengths. She told me that they were even. I pointed out to her that they were not. She then pulled the shorter pant leg down making the pants set uneven on my hips and said now they are even. It was obvious she was not going to repair the pants or reimburse me. I told her that she had not acted in a professional manner and that I was not satisfied. I said I was going to file a complaint with the BBB. At this point she began yelling at me. Threatening to take me to court. I said ok. I just want to take my pants and leave. I tried to leave and she said to leave the pants she would fix them even though they were fine. I again stated my desire to leave. She proceeded to yell at me about suing me. She would not let me leave with out my contact information so she could file a court case against me. I have never been treated so poorly. I was in fear for my own personal well-being. As a customer you should never be harassed like this by an company. I would recommend everyone to stay clear of this establishment. They do poor work, are very rude to customers and threaten them.

0
★☆☆☆☆

I recently went to Elegant Alterations to have four pairs of pants hemmed. I picked up my pants and a few days later when I went to put on a pair I noticed that they were uneven. I inspected the other pants and noticed that out of the four pairs two were uneven. There was an inch to inch and a half difference in the length of the pant legs. I took them back in to see if they would re-hem them or give me my money back. When I showed the lady the pants she said that she could not see any difference and refused to look at them. She told me I was just crooked. I told her that may be but why would only two pairs of pants reflect that. I again told her that I felt the pants were uneven and wanted them fixed. She told me to try them on. When I did it was obvious the legs were of differing lengths. She told me that they were even. I pointed out to her that they were not. She then pulled the shorter pant leg down making the pants set uneven on my hips and said now they are even. It was obvious she was not going to repair the pants or reimburse me. I told her that she had not acted in a professional manner and that I was not satisfied. I said I was going to file a complaint with the BBB. At this point she began yelling at me. Threatening to take me to court. I said ok. I just want to take my pants and leave. I tried to leave and she said to leave the pants she would fix them even though they were fine. I again stated my desire to leave. She proceeded to yell at me about suing me. She would not let me leave with out my contact information so she could file a court case against me. I have never been treated so poorly. I was in fear for my own personal well-being. As a customer you should never be harassed like this by an company. I would recommend everyone to stay clear of this establishment. They do poor work, are very rude to customers and threaten them.

Pros: convenient location

Cons: poor alterations, horrible customer service

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To their credit I needed a bridesmaid top altered in February in a hurry and the got it done beautifully. So my mother who is 80 and needed many of her clothes altered due to health issues and weight loss from these issues wanted a dress altered for my wedding. I picked up the dress they over charged me then when my mother tried in on it was still as big as was when we dropped it off. My wedding was in 4 days and she lives in another city so re doing it here wasn't an option my sister paid a second seamtress to redo it and I was out $60. I will NEVER ALLOW THESE PEOPLE TO ALTER ANYTHING AND YOU BETTER BE CAREFUL!!! THEY NEARLY RUINED MY WEDDING

0
★☆☆☆☆

To their credit I needed a bridesmaid top altered in February in a hurry and the got it done beautifully. So my mother who is 80 and needed many of her clothes altered due to health issues and weight loss from these issues wanted a dress altered for my wedding. I picked up the dress they over charged me then when my mother tried in on it was still as big as was when we dropped it off. My wedding was in 4 days and she lives in another city so re doing it here wasn't an option my sister paid a second seamtress to redo it and I was out $60. I will NEVER ALLOW THESE PEOPLE TO ALTER ANYTHING AND YOU BETTER BE CAREFUL!!! THEY NEARLY RUINED MY WEDDING

Pros: Convenient to my office

Cons: Dishonest, Poor Customer Service,

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For my wedding it was recommended to me to go to elegant alterations, the dress came out beautiful a perfect fit it even made all my imperfections look great I was and am very happy with them. They are all great at what they do its Alterations done right I highly recommend them it was finished as promised and looked beautiful
Thank you to all of them and thanks to then I looked great for my wedding
Thanks again Stacy Jones

2
★★★★★

For my wedding it was recommended to me to go to elegant alterations, the dress came out beautiful a perfect fit it even made all my imperfections look great I was and am very happy with them. They are all great at what they do its Alterations done right I highly recommend them it was finished as promised and looked beautiful
Thank you to all of them and thanks to then I looked great for my wedding
Thanks again Stacy Jones

Pros: Great job, well done, Friendly Staff, Personal Service

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Some of the best most professional people I?ve ever worked with I have a lot of clients in the Music industry and they are delighted to work with Kathy the work is finished at TIME PROMISED TO PERFECTION I USUSALLY DON?T POST THESE THINGS BUT WHEN I SAW THE UNTRUTHFULL REVIEWS I HAD TO SAY SOMETHING they are great I?ve been going to them for 15 years I?ve tried the rest but they are the best Never had a Problem with my work or my clients that I?ve sent to them over the years I highly recommend the. Personally I have nothing to gain to lose by saying this but I?ve always been more than happy with Kathy?s work
THEY ARE THE BEST take it from a Nashvillian I?ve lived here all my life in search of a good Alterations shop and I found the best just wanted my fellow Nashvillians to know
Mark Vicktor

2
★★★★★

Some of the best most professional people I?ve ever worked with I have a lot of clients in the Music industry and they are delighted to work with Kathy the work is finished at TIME PROMISED TO PERFECTION I USUSALLY DON?T POST THESE THINGS BUT WHEN I SAW THE UNTRUTHFULL REVIEWS I HAD TO SAY SOMETHING they are great I?ve been going to them for 15 years I?ve tried the rest but they are the best Never had a Problem with my work or my clients that I?ve sent to them over the years I highly recommend the. Personally I have nothing to gain to lose by saying this but I?ve always been more than happy with Kathy?s work
THEY ARE THE BEST take it from a Nashvillian I?ve lived here all my life in search of a good Alterations shop and I found the best just wanted my fellow Nashvillians to know
Mark Vicktor

Pros: perfect worksmanship friendly people personal service

Cons: not even one

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I had a bridesmaid dress I needed altered and was referred here. They told me it would be ready in a week so a week later I went to pick it up (this was a Wednesday). It hadn't even been started on. There was also a lady there that was picking up a few articles (one for that weekend) and none had been finished. She told me it would be ready in another week, so I called on Monday to make sure it would be ready. She told me it would be ready on Tuesday. So Wednesday I go to pick it up after work. I arrived at 5:15 and they were still working on it! I had to sit for half an hour and wait for them to finish my dress. When it was done, I thought the sash was still too long but I didn't want to wait anymore. I finally left a little after six and was very unhappy. I thought she charged me way too much considering all my inconviences. I looked at the hem when I got home and was not very pleased. I could've done the same work on my personal sewing machine.

1
★★★☆☆

I had a bridesmaid dress I needed altered and was referred here. They told me it would be ready in a week so a week later I went to pick it up (this was a Wednesday). It hadn't even been started on. There was also a lady there that was picking up a few articles (one for that weekend) and none had been finished. She told me it would be ready in another week, so I called on Monday to make sure it would be ready. She told me it would be ready on Tuesday. So Wednesday I go to pick it up after work. I arrived at 5:15 and they were still working on it! I had to sit for half an hour and wait for them to finish my dress. When it was done, I thought the sash was still too long but I didn't want to wait anymore. I finally left a little after six and was very unhappy. I thought she charged me way too much considering all my inconviences. I looked at the hem when I got home and was not very pleased. I could've done the same work on my personal sewing machine.

Pros: the alterations in the top of the dress looked good

Cons: didn't complete work on time, poor customer service

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these guys have never let me down...almost everything i have ever had altered from them (probably over 100 articles of clothing) has turned out perfectly!...in the rare case that it hasn't, they will have always been willing to work on it until i am fully satisfied.

i would never ever consider going anywhere else...the icing on the cake is that they are really cool and interesting people as well!

2
★★★★★

these guys have never let me down...almost everything i have ever had altered from them (probably over 100 articles of clothing) has turned out perfectly!...in the rare case that it hasn't, they will have always been willing to work on it until i am fully satisfied.

i would never ever consider going anywhere else...the icing on the cake is that they are really cool and interesting people as well!

Pros: their obvious pride in their craft

Cons: not really a con, but if you want your article on time, you might want to call them the day before and remind them (has always worked for me!)

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A friend getting married took her dress in for alterations - hemline let out on front and breast cups sewn in. They told her a week; a week later we went to get it. It was where she left it, untouched. We were very frustrated. She said it would be ready 9:30 the next morning. We went at 9:30; the cups hadn't been purchased. When we walked in the door, she gave an associate $20 to run and buy them. While the bride was trying it on, another customer asked about some alterations turned in a week before, and the seamstress saidthey hadn't been touched. The woman was not pleased.

Overall, a bad experience. The owner/manager was not apologetic, and the hem stitch was very wide - poor quality. We still paid full price, despite the inconvenience.

0
★☆☆☆☆

A friend getting married took her dress in for alterations - hemline let out on front and breast cups sewn in. They told her a week; a week later we went to get it. It was where she left it, untouched. We were very frustrated. She said it would be ready 9:30 the next morning. We went at 9:30; the cups hadn't been purchased. When we walked in the door, she gave an associate $20 to run and buy them. While the bride was trying it on, another customer asked about some alterations turned in a week before, and the seamstress saidthey hadn't been touched. The woman was not pleased.

Overall, a bad experience. The owner/manager was not apologetic, and the hem stitch was very wide - poor quality. We still paid full price, despite the inconvenience.

Pros: vicinity to work, good parking

Cons: not completed on time, poor quality stitch, not apologetic

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The staff at Elegant Alterations are pros. I have worked with tailors all my life (off the rack clothes never fit me) and EA delivers work on the highest quality. If you need it in a rush, they will work with you too.

2
★★★★★

The staff at Elegant Alterations are pros. I have worked with tailors all my life (off the rack clothes never fit me) and EA delivers work on the highest quality. If you need it in a rush, they will work with you too.

Pros: Quality, Customer Service, Friendly

 

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