Family Leisure Nashville

★★★★★
Family Leisure promotes relaxation of the highest order for the entire family. Our product offering has expanded to include pool tables, trampolines, tanning beds, spas, above ground pools, inground pools, patio furniture, game tables, custom fireplaces, outdoor and indoor bars, all of the fixings for outdoor kitchens and more.
  • 621 Muci Dr

    Antioch, TN 37013

    Map & Directions
  • 615-641-7665

Wholesalers

Wholesalers
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Continente Inc

112 Sandy Ln Oakley, CA

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Pacific Plaza Imports

190 E 7th St Pittsburg, CA

5 74
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our experience not so great!! Here we sit again waiting on the installers to show up today they are 3 1/2 hours late as of right now. We bought the biggest oval above ground pool spent over 12 grand and were told we would get the "best"

3
★★★★★

our experience not so great!! Here we sit again waiting on the installers to show up today they are 3 1/2 hours late as of right now. We bought the biggest oval above ground pool spent over 12 grand and were told we would get the "best"

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Hello, I just wanted to thank you for your Pool School Video's, until I viewed them I could not get the same or correct answers form the store I'm stuck with now, (Deleted Co. Name) after viewing your video's my pool is clean and clear!!!!

3
★★★★★

Hello, I just wanted to thank you for your Pool School Video's, until I viewed them I could not get the same or correct answers form the store I'm stuck with now, (Deleted Co. Name) after viewing your video's my pool is clean and clear!!!!

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We bought a pool after checking at another place,based on friends recomendations.We had a minor prblem which they took care of.Everything was done as they told us it would be.We figured we saved about 500. dollars over the other place and

3
★★★★★

We bought a pool after checking at another place,based on friends recomendations.We had a minor prblem which they took care of.Everything was done as they told us it would be.We figured we saved about 500. dollars over the other place and

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When selling or preparing a customer to buy one of the above ground pools, do not tell them how easy it will be to just "get 10 of your friends and kick the dirt back against the pool for back-fill". It is not so easy when your backfill

3
★★★★★

When selling or preparing a customer to buy one of the above ground pools, do not tell them how easy it will be to just "get 10 of your friends and kick the dirt back against the pool for back-fill". It is not so easy when your backfill

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I just want tell everyone who is thinking about buying a pool from family leisure, you will have a wonderful experience! The service dept. is the best. Anytime I had Question he always knew exactly what to do and was always willing to

3
★★★★★

I just want tell everyone who is thinking about buying a pool from family leisure, you will have a wonderful experience! The service dept. is the best. Anytime I had Question he always knew exactly what to do and was always willing to

.

I have been looking locally for the filters I needed and there were none to be found. They took the time to provide a quality replacement. Customer service was great ! Got what I ordered when expected, so much so that I actually called to

3
★★★★★

I have been looking locally for the filters I needed and there were none to be found. They took the time to provide a quality replacement. Customer service was great ! Got what I ordered when expected, so much so that I actually called to

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Thank you Family Leisure for a great experience!

3
★★★★★

Thank you Family Leisure for a great experience!

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I received the Grand Terrace furniture and I love it. I want to thank you for your wonderful service, I am so impressed with everything from the man who took my order to the price and the prompt delivery. You have exceeded my expectations.

3
★★★★★

I received the Grand Terrace furniture and I love it. I want to thank you for your wonderful service, I am so impressed with everything from the man who took my order to the price and the prompt delivery. You have exceeded my expectations.

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I wanted to take the opportunity to thank everyone involved in expediting the missing hardware from my recently received order. My wife and I truly appreciate the manner which your team came together to overnight the items to me. The

3
★★★★★

I wanted to take the opportunity to thank everyone involved in expediting the missing hardware from my recently received order. My wife and I truly appreciate the manner which your team came together to overnight the items to me. The

.

Brian, received furniture today. Everything looks great. Thank you for prompt shipment.

3
★★★★★

Brian, received furniture today. Everything looks great. Thank you for prompt shipment.

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Thanks so much....you folks are super to do business with....I will highly recommend you to anyone who needs a reference!!!

3
★★★★★

Thanks so much....you folks are super to do business with....I will highly recommend you to anyone who needs a reference!!!

.

My partner and I had a home built about 4 years ago and were looking to make multiple purchases to complete the back yard patio/deck, entertainment room, as well as a game room. The thought of spending our weekends shopping was exhausting

3
★★★★★

My partner and I had a home built about 4 years ago and were looking to make multiple purchases to complete the back yard patio/deck, entertainment room, as well as a game room. The thought of spending our weekends shopping was exhausting

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Thanks so much for all your help along the way. If we ever want to get anything else, well surely check in with you.

3
★★★★★

Thanks so much for all your help along the way. If we ever want to get anything else, well surely check in with you.

.

I have been to the other pool places and they treat you like cattle. When I come there (which is a lot) I watch how they treat people and I have never seen anyone being anything but nice. In today's society you only get complaints so I

3
★★★★★

I have been to the other pool places and they treat you like cattle. When I come there (which is a lot) I watch how they treat people and I have never seen anyone being anything but nice. In today's society you only get complaints so I

.

Thanks Noah for your great customer service in keeping me updated and your positive attitude! The rug has arrived and its beautiful

3
★★★★★

Thanks Noah for your great customer service in keeping me updated and your positive attitude! The rug has arrived and its beautiful

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Love the furniture.\r
Thanks so much for all your help along the way.\r
If we ever want to get anything else, we'll surely check in with you.\r
Be well.

3
★★★★★

Love the furniture.\r
Thanks so much for all your help along the way.\r
If we ever want to get anything else, we'll surely check in with you.\r
Be well.

.

Goodbye Watson's , Hello Family Leisure!!! What a face lift for an establishment. It has been 10 years since I've been to the store on Pendleton Pike in Indianapolis until last weekend. By far the best showroom in the state. I just stopped

3
★★★★★

Goodbye Watson's , Hello Family Leisure!!! What a face lift for an establishment. It has been 10 years since I've been to the store on Pendleton Pike in Indianapolis until last weekend. By far the best showroom in the state. I just stopped

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Very friendly atmosphere and everything is easy to find in store. Employees are always willing to help as soon as you walk in the door!

3
★★★★★

Very friendly atmosphere and everything is easy to find in store. Employees are always willing to help as soon as you walk in the door!

.

We installed our umbrella on our deck in the rear of our home. The assembly instructions were very easy to follow and the quality of the umbrella was exceptional. It was a real pleasure dealing with the folks at Family Leisure. They were

3
★★★★★

We installed our umbrella on our deck in the rear of our home. The assembly instructions were very easy to follow and the quality of the umbrella was exceptional. It was a real pleasure dealing with the folks at Family Leisure. They were

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We are enjoying the chairs and cushions.\r
After making several calls to other providers - I believe your pricing is the best available.

3
★★★★★

We are enjoying the chairs and cushions.\r
After making several calls to other providers - I believe your pricing is the best available.

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My husband and I have been so happy working with you and your company - you have always handled everything in such a professional but personal manner. Please feel free to list us as one of your very satisfied customers. Thanks again for

3
★★★★★

My husband and I have been so happy working with you and your company - you have always handled everything in such a professional but personal manner. Please feel free to list us as one of your very satisfied customers. Thanks again for

.

Excellent experience! My husband and I bought a 24 foot above ground pool. Our salesman, Ed, was extremely helpful and friendly! The crew came on time and had our pool installed within 2.5 hours, they were extremely efficient! A couple of

3
★★★★★

Excellent experience! My husband and I bought a 24 foot above ground pool. Our salesman, Ed, was extremely helpful and friendly! The crew came on time and had our pool installed within 2.5 hours, they were extremely efficient! A couple of

.

Drivers are nasty looking. They Are slow and not on schedule. Rude people when you call in asking simple questions. PLEASE learn how to run a business. I will never work with these fools again. Lesson learned. Karma hopefully will bite

3
★★★★★

Drivers are nasty looking. They Are slow and not on schedule. Rude people when you call in asking simple questions. PLEASE learn how to run a business. I will never work with these fools again. Lesson learned. Karma hopefully will bite

.

Delivery was 13 June. The installers were supposed to be at the house between 7-9. They showed up two hours late with the wrong filter. Took from 11 until dark for them to get the job done. My wife called the office many times and got the

3
★★★★★

Delivery was 13 June. The installers were supposed to be at the house between 7-9. They showed up two hours late with the wrong filter. Took from 11 until dark for them to get the job done. My wife called the office many times and got the

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We shopped for our pool and decided to go with Watsons Family Leisure due to recomendations from friends.Well we had a small problem and they were great.They took care of everything.There people helped us with our questions...I feel I

3
★★★★★

We shopped for our pool and decided to go with Watsons Family Leisure due to recomendations from friends.Well we had a small problem and they were great.They took care of everything.There people helped us with our questions...I feel I

.

I bought a top of the line Artesian spa on sale that was a floor model and it was a lemon. Family Leisure's service department came out time after time to try and fix it. When they couldn't the replaced it with a brand new one of the

3
★★★★★

I bought a top of the line Artesian spa on sale that was a floor model and it was a lemon. Family Leisure's service department came out time after time to try and fix it. When they couldn't the replaced it with a brand new one of the

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I have been looking on line at hot tubs for over a year, and just got more and more confused. I shopped several places and was either told how bad all the others were or was nearly ignored when I told the salesman I was not buying that day, that I was shopping. My last stop was at Family Leisure, thank heavens. I was treated with respect given all the info I needed, without putting down the competition. It didn't take long for me to realize that Family Leisure had the best price, service, and salespeople. Thank ou for making my decision easy.

2
★★★★★

I have been looking on line at hot tubs for over a year, and just got more and more confused. I shopped several places and was either told how bad all the others were or was nearly ignored when I told the salesman I was not buying that day, that I was shopping. My last stop was at Family Leisure, thank heavens. I was treated with respect given all the info I needed, without putting down the competition. It didn't take long for me to realize that Family Leisure had the best price, service, and salespeople. Thank ou for making my decision easy.

.

We bought a pool after checking at another place,based on friends recomendations.We had a minor prblem which they took care of.Everything was done as they told us it would be.We figured we saved about 500. dollars over the other place and the people were all helpful.I would highly recommend(and do) to our friends. Plus the pool school helped a lot. Sandi S

2
★★★★★

We bought a pool after checking at another place,based on friends recomendations.We had a minor prblem which they took care of.Everything was done as they told us it would be.We figured we saved about 500. dollars over the other place and the people were all helpful.I would highly recommend(and do) to our friends. Plus the pool school helped a lot. Sandi S

.

My wife and I recently purchased an above ground pool. We shopped at a couple of different places in Nashville. We ended up buying from Watson's Family Leisure. We are very satisfied! I usually don't care for salepeople (no offense) but, the guy who helped us did a great job. He showed us all of the differences between the pools, answered all of our questions, and didn't try to pressure us. The guys that did our installation showed up on time and did a good job. I could not believe how fast they had this pool built! The only problem was when we filled it up there was a small leak at one of the fittings. They had a guy from service at the house to fix it that night! (we couldn't believe it!) I am an idiot when it comes to chemicals for this thing, so, I went to the pool class they have on Saturday and they walked me through everything I needed to do. Every time I have called I have gotten a polite, knowlegable person. It is nice to see that service after the sale can still be found! I usually don't make a point to write reviews, good or bad. But, the poeple at Family Leisure made quite an impression on both myself and my wife. I would highly reccommend them to anyone looking for a swimming pool!

2
★★★★★

My wife and I recently purchased an above ground pool. We shopped at a couple of different places in Nashville. We ended up buying from Watson's Family Leisure. We are very satisfied! I usually don't care for salepeople (no offense) but, the guy who helped us did a great job. He showed us all of the differences between the pools, answered all of our questions, and didn't try to pressure us. The guys that did our installation showed up on time and did a good job. I could not believe how fast they had this pool built! The only problem was when we filled it up there was a small leak at one of the fittings. They had a guy from service at the house to fix it that night! (we couldn't believe it!) I am an idiot when it comes to chemicals for this thing, so, I went to the pool class they have on Saturday and they walked me through everything I needed to do. Every time I have called I have gotten a polite, knowlegable person. It is nice to see that service after the sale can still be found! I usually don't make a point to write reviews, good or bad. But, the poeple at Family Leisure made quite an impression on both myself and my wife. I would highly reccommend them to anyone looking for a swimming pool!

.

My wife and I have been shopping for a pool and a jacuzzi for well over a year. I myself don't like to shop around much , it takes too much time, but my wife is a shopping fool.

We wanted something fun in our backyard that our kids could enjoy with there friends. I like the idea because they would want to hang out at our house. So we shopped til we dropped. Watson's now Family Leisure is actually been in business longer and had a better BBB reputation than the other places we shopped. However, it was the last place we went because my wife read some bad reviews online.

What a nice suprise when we met our salesman John. He spent at least an hour with us on three or four occasions over 2 months. He explained everything, I mean everything.
The other places didn't want to talk to us unless we were buying that day. I""ve never posted a review before but Watson's Family Leisure is the only place I would refer. They were just real people who didn't make us feel like we were not worth their time. We had a couple of minor problems with the pool at first but they came out the next day and fixed it. Thanks Allen

2
★★★★★

My wife and I have been shopping for a pool and a jacuzzi for well over a year. I myself don't like to shop around much , it takes too much time, but my wife is a shopping fool.

We wanted something fun in our backyard that our kids could enjoy with there friends. I like the idea because they would want to hang out at our house. So we shopped til we dropped. Watson's now Family Leisure is actually been in business longer and had a better BBB reputation than the other places we shopped. However, it was the last place we went because my wife read some bad reviews online.

What a nice suprise when we met our salesman John. He spent at least an hour with us on three or four occasions over 2 months. He explained everything, I mean everything.
The other places didn't want to talk to us unless we were buying that day. I""ve never posted a review before but Watson's Family Leisure is the only place I would refer. They were just real people who didn't make us feel like we were not worth their time. We had a couple of minor problems with the pool at first but they came out the next day and fixed it. Thanks Allen

.

Great experience ! Everyone was so nice, and sales person was very knowledgeable and really listened to my needs. My wife and I purchased a Spa and Theater Seats. Great price and selection. Has small issue on Spa after delivery, service people came out the same day I called and took care of. With all the concerns oover the economy, and places going out of business, it's nice to know they will be there down the road if needed. Would strongly recommend to everyone.

2
★★★★★

Great experience ! Everyone was so nice, and sales person was very knowledgeable and really listened to my needs. My wife and I purchased a Spa and Theater Seats. Great price and selection. Has small issue on Spa after delivery, service people came out the same day I called and took care of. With all the concerns oover the economy, and places going out of business, it's nice to know they will be there down the road if needed. Would strongly recommend to everyone.

.

My wife and I have been shopping for a pool and a jacuzzi for well over a year. I myself don't like to shop around much , it takes too much time, but my wife is a shopping fool.

We wanted something fun in our backyard that our kids could enjoy with there friends. I like the idea because they would want to hang out at our house. So we shopped til we dropped. Watson's now Family Leisure is actually been in business longer and had a better BBB reputation than the other places we shopped. However, it was the last place we went because my wife read some bad reviews online.

What a nice suprise when we met our salesman John. He spent at least an hour with us on three or four occasions over 2 months. He explained everything, I mean everything.
The other places didn't want to talk to us unless we were buying that day. I"ve never posted a review before but Watson's Family Leisure is the only place I would refer. They were just real people who didn't make us feel like we were not worth their time. We had a couple of minor problems with the pool at first but they came out the next day and fixed it. Thanks Allen

2
★★★★★

My wife and I have been shopping for a pool and a jacuzzi for well over a year. I myself don't like to shop around much , it takes too much time, but my wife is a shopping fool.

We wanted something fun in our backyard that our kids could enjoy with there friends. I like the idea because they would want to hang out at our house. So we shopped til we dropped. Watson's now Family Leisure is actually been in business longer and had a better BBB reputation than the other places we shopped. However, it was the last place we went because my wife read some bad reviews online.

What a nice suprise when we met our salesman John. He spent at least an hour with us on three or four occasions over 2 months. He explained everything, I mean everything.
The other places didn't want to talk to us unless we were buying that day. I"ve never posted a review before but Watson's Family Leisure is the only place I would refer. They were just real people who didn't make us feel like we were not worth their time. We had a couple of minor problems with the pool at first but they came out the next day and fixed it. Thanks Allen

.

I enjoy coming into the store and getting assisted by Gloria. She's very helpful and knowledgeable with pool tips and suggestions. I enjoy seeing her pleasant, smiling face every time I come in.??

2
★★★★★

I enjoy coming into the store and getting assisted by Gloria. She's very helpful and knowledgeable with pool tips and suggestions. I enjoy seeing her pleasant, smiling face every time I come in.??

.

My wife and I have purchased outdoor furniture, pool table, spa, and most recently a pool for our home. The construction of the pool was a tough experience as any construction project. The management and service department staff were always there to answer any questions and resolved any issues that came up, to this day. Prompt- Attentive-Honest.

2
★★★★★

My wife and I have purchased outdoor furniture, pool table, spa, and most recently a pool for our home. The construction of the pool was a tough experience as any construction project. The management and service department staff were always there to answer any questions and resolved any issues that came up, to this day. Prompt- Attentive-Honest.

.

Because of your customer service we continue to be your customer today.??

2
★★★★★

Because of your customer service we continue to be your customer today.??

.

After hearing all of the good stories from others about Watson's, our family decided to go with them for our pool. Choosing our pool and making the purchase was great. Had a wonderful salesman, Gary, who explained everything in detail, except for the damage that the installers would do to my yard. I was expecting to have to backfill around the pool, but what they failed to mention was that when the installers come in with their bobcat, they destroy your yard. The bobcat left ruts so deep around the pool area, that it cannot be mowed. Tennessee clay is impossible to work with. I cannot tell you how many times someone has twisted their ankle trying to walk in the backyard. We have contacted Watson's regarding the damage on numerous occasions, but still getting the run around. After spending over $5K for the pool, the least they could do would be to come back out and fix what they damaged. I have told everyone that asks about our pool.. Do NOT deal with Watsons.

0
★☆☆☆☆

After hearing all of the good stories from others about Watson's, our family decided to go with them for our pool. Choosing our pool and making the purchase was great. Had a wonderful salesman, Gary, who explained everything in detail, except for the damage that the installers would do to my yard. I was expecting to have to backfill around the pool, but what they failed to mention was that when the installers come in with their bobcat, they destroy your yard. The bobcat left ruts so deep around the pool area, that it cannot be mowed. Tennessee clay is impossible to work with. I cannot tell you how many times someone has twisted their ankle trying to walk in the backyard. We have contacted Watson's regarding the damage on numerous occasions, but still getting the run around. After spending over $5K for the pool, the least they could do would be to come back out and fix what they damaged. I have told everyone that asks about our pool.. Do NOT deal with Watsons.

.

I used to be an employee at Watsons but now I am a customer that would like to thank each and everyone of the employees that work there for always being kind and helpful. I have been to the other pool places and they treat you like cattle. When I come there (which is a lot) I watch how they treat people and I have never seen anyone being anything but nice. In today's society you only get complaints so I wanted to write this to tell you something good. I am so proud to tell people I used to work there because it is such a great atmosphere with caring people.??

2
★★★★★

I used to be an employee at Watsons but now I am a customer that would like to thank each and everyone of the employees that work there for always being kind and helpful. I have been to the other pool places and they treat you like cattle. When I come there (which is a lot) I watch how they treat people and I have never seen anyone being anything but nice. In today's society you only get complaints so I wanted to write this to tell you something good. I am so proud to tell people I used to work there because it is such a great atmosphere with caring people.??

.

I bought an above ground pool from them 15 years ago and the liner finally gave out. I called and spoke to someone in the service departmant and purchased a new liner and had it it scheduled for 1 week from that date. They came out on time, drained our pool and installed the new liner. It sure is nice to deal with a company that does what they say they are going to do. Well Satisfied Customer!??

2
★★★★★

I bought an above ground pool from them 15 years ago and the liner finally gave out. I called and spoke to someone in the service departmant and purchased a new liner and had it it scheduled for 1 week from that date. They came out on time, drained our pool and installed the new liner. It sure is nice to deal with a company that does what they say they are going to do. Well Satisfied Customer!??

.

The staff is always helpful.??

2
★★★★★

The staff is always helpful.??

.

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of their way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they remember us. So glad I called them!!??

2
★★★★★

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of their way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they remember us. So glad I called them!!??

.

You always carry the items I am looking for. I normally call ahead, your employees give their name and ask that I see them since they already know what I need. Its always great to put a name to a face. Always very helpful, knowageable,and the prices are competative.??

2
★★★★★

You always carry the items I am looking for. I normally call ahead, your employees give their name and ask that I see them since they already know what I need. Its always great to put a name to a face. Always very helpful, knowageable,and the prices are competative.??

.

We recently purchased an Oval above ground pool from the Nashville location of Family Leisure. From entering the store to leaving with a new purchased pool - I was very welcomed and pleased with the customer service. John P. greeted us and assisted us in everyway possible with our purchase. He has been beside us through the entire purchase. The installation crew Michael, Jerry & _____ were excellent! They worked with our 2 small children assisting in every aspect. They were polite, respectful, and such hard workers! I have been so pleased and will refer all of my friends & family to Family Leisure - Nashville. I look forward to working with them for years to come. Thanks for starting our Summer off great!??

2
★★★★★

We recently purchased an Oval above ground pool from the Nashville location of Family Leisure. From entering the store to leaving with a new purchased pool - I was very welcomed and pleased with the customer service. John P. greeted us and assisted us in everyway possible with our purchase. He has been beside us through the entire purchase. The installation crew Michael, Jerry & _____ were excellent! They worked with our 2 small children assisting in every aspect. They were polite, respectful, and such hard workers! I have been so pleased and will refer all of my friends & family to Family Leisure - Nashville. I look forward to working with them for years to come. Thanks for starting our Summer off great!??

.

Thank you Family Leisure for a great experience! We purchased a pool from Pool & Spa Depot and three (3) weeks later they were giving us excuses as to why they couldn't install our pool. We finally became disgusted with their lies and cancelled that order. The same day we cancelled with Pool and Spa Depot we bought a pool from you. The salesperson, Doug Miller, was extremely helpful and friendly. We were told the pool would be installed the next Tuesday (June 15) if rain didn't prevent the work being done. I am happy to say the installation crew was here on Tuesday the 15th June! Our pool is filling with water as I type this. The installation crew, (I'm sorry I don't know all their names, there were four and one was Bill Luther) was very professional, friendly and hard workers. They did an excellent job! We are so pleased with our whole experience with Family Leisure and will highly reccommend you to our family and friends!

2
★★★★★

Thank you Family Leisure for a great experience! We purchased a pool from Pool & Spa Depot and three (3) weeks later they were giving us excuses as to why they couldn't install our pool. We finally became disgusted with their lies and cancelled that order. The same day we cancelled with Pool and Spa Depot we bought a pool from you. The salesperson, Doug Miller, was extremely helpful and friendly. We were told the pool would be installed the next Tuesday (June 15) if rain didn't prevent the work being done. I am happy to say the installation crew was here on Tuesday the 15th June! Our pool is filling with water as I type this. The installation crew, (I'm sorry I don't know all their names, there were four and one was Bill Luther) was very professional, friendly and hard workers. They did an excellent job! We are so pleased with our whole experience with Family Leisure and will highly reccommend you to our family and friends!

.

Purchased a pool in 2001. The salesman told us that by upgrading to a stainless steel service panel we would have a "lifetime guarantee" on the pool. He also advised that the stainless stell plate would not rust (they still claim this on their website). Recently we had a problem with the walls and stainless steel plate rusting. When we called Family Leisure, we were told that they do not honor "guarantees" issued while they were Watson's. They stated that a warranty is different, as it is offered from the manufacturer and is not offered by Watson's/Family Leisure. Funny thing is, on their website, the claim to honor warranties purchased at "Watson's." If they don't issure warranties, how can they honor them?

0
★☆☆☆☆

Purchased a pool in 2001. The salesman told us that by upgrading to a stainless steel service panel we would have a "lifetime guarantee" on the pool. He also advised that the stainless stell plate would not rust (they still claim this on their website). Recently we had a problem with the walls and stainless steel plate rusting. When we called Family Leisure, we were told that they do not honor "guarantees" issued while they were Watson's. They stated that a warranty is different, as it is offered from the manufacturer and is not offered by Watson's/Family Leisure. Funny thing is, on their website, the claim to honor warranties purchased at "Watson's." If they don't issure warranties, how can they honor them?

Pros: None

Cons: Does not honor warranty/guarantee

.

I Purchased my first pool back in 1998. The sales person was very informed and answered all my questions and didn't try to sell me things I didn't need. My pool was set up and I had no problems. One year later I couldn't get my pool cleared up and I called and talked to the manager and he sent someone out and they spent time and chemicals and didn't even charge me. I have found that they go out of there way to make things right.

I liked them so much I went to work for them for 2 summers in 2000-2001. The first thing the tell you is to take care of the customer. Even at there expense, they will make sure your are happy.

I moved in 2004 and purchased my second pool and had another great experience. So, seeing some of these negative reviews I just don't understand! It can't be the place I am talking about!

2
★★★★★

I Purchased my first pool back in 1998. The sales person was very informed and answered all my questions and didn't try to sell me things I didn't need. My pool was set up and I had no problems. One year later I couldn't get my pool cleared up and I called and talked to the manager and he sent someone out and they spent time and chemicals and didn't even charge me. I have found that they go out of there way to make things right.

I liked them so much I went to work for them for 2 summers in 2000-2001. The first thing the tell you is to take care of the customer. Even at there expense, they will make sure your are happy.

I moved in 2004 and purchased my second pool and had another great experience. So, seeing some of these negative reviews I just don't understand! It can't be the place I am talking about!

Pros: Very Informed

Cons: none

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We were interested in purchasing an above ground pool and a nice swingset for our grandchildren. We shopped around, although there were only a few places.Family Leisure had what we were looking for and the price was fair. We were really happy with our sales person, he was outstanding. We haven't got to swim yet but Alex and Sarah love the swingset.

2
★★★★★

We were interested in purchasing an above ground pool and a nice swingset for our grandchildren. We shopped around, although there were only a few places.Family Leisure had what we were looking for and the price was fair. We were really happy with our sales person, he was outstanding. We haven't got to swim yet but Alex and Sarah love the swingset.

Pros: Great Customer Service

Cons: None

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I purchase my pool from Watsons about 5 years ago and it started to rust along the bottom of the pool wall a year ago. The rust is now up to 3 inches high on the wall of the pool all the way around the diameter of the pool. I had purchased the best pool possible and paid $3000 for the pool and installation with a Lifetime Replacement Warrenty on the side wall, or so the sales guy convinced me. Come to find out the fine print and the twisting of the warranty wording can viod this warrenty for about any problem expect corrossion around the intake port or skimmer port which is the only panel that is actually stainless stel even though the sales guy projected it to be all stainless steel. They will sell me a new pool wall for 40% of the purchase price under the actuall pool warranty if the inspector deams it is sufficiant rust to pose an structure risk. I purchase a Kmart pool 10 years ago that had less rust on the outside and it burst apart throwing my kids into the neighbors yard. That was a pool less then half the size of this one. If there is rust on the outside there is even more rust up the inside since the inside holds the water. The sales guy tried to concince me that all pools do this. B.S.!! I engineer outdoor gear that is made from regular steel and if it is cleaned properly and has a proper finish it will not rust! Not to mention my company will replace or product if it ever does rust, without any warrenty, since it is a manufacturer defect. On a pool it can cause a serious health and safety risk.

0
★☆☆☆☆

I purchase my pool from Watsons about 5 years ago and it started to rust along the bottom of the pool wall a year ago. The rust is now up to 3 inches high on the wall of the pool all the way around the diameter of the pool. I had purchased the best pool possible and paid $3000 for the pool and installation with a Lifetime Replacement Warrenty on the side wall, or so the sales guy convinced me. Come to find out the fine print and the twisting of the warranty wording can viod this warrenty for about any problem expect corrossion around the intake port or skimmer port which is the only panel that is actually stainless stel even though the sales guy projected it to be all stainless steel. They will sell me a new pool wall for 40% of the purchase price under the actuall pool warranty if the inspector deams it is sufficiant rust to pose an structure risk. I purchase a Kmart pool 10 years ago that had less rust on the outside and it burst apart throwing my kids into the neighbors yard. That was a pool less then half the size of this one. If there is rust on the outside there is even more rust up the inside since the inside holds the water. The sales guy tried to concince me that all pools do this. B.S.!! I engineer outdoor gear that is made from regular steel and if it is cleaned properly and has a proper finish it will not rust! Not to mention my company will replace or product if it ever does rust, without any warrenty, since it is a manufacturer defect. On a pool it can cause a serious health and safety risk.

Pros: Will never purchase here again

Cons: Pump also quit after a year. Rust problems, inadiquate finish.

.

I went into Watson's several summers ago and passed out after looking at their prices on outdoor furniture. My sister from Kentucky unfortunately purchased a spa from them before I had a chance to discuss my experience. After the icestorm of January of 2009, my sister drove down on a Sunday to purchase a replacement cover for her spa to try and keep it from freezing after a tree fell in it. Watson's would not sell a cover off the floor and insisted that she order one. Of course, it takes three weeks to get one into Middle Tennessee. I called back on Wednesday and begged the salesperson to let me purchase one for her and he could replace his inventory. They would not deviate from "their standard procedure." So now my sister's spa will freeze up while she waits for the shipment. GET OFF THE TELEVSION WITH YOUR DUMB ADVERTISING, WATSONS. We are all sick of it; everyone in Middle TN knows about you. Why do you need to continue advertising?????????????????

0
★☆☆☆☆

I went into Watson's several summers ago and passed out after looking at their prices on outdoor furniture. My sister from Kentucky unfortunately purchased a spa from them before I had a chance to discuss my experience. After the icestorm of January of 2009, my sister drove down on a Sunday to purchase a replacement cover for her spa to try and keep it from freezing after a tree fell in it. Watson's would not sell a cover off the floor and insisted that she order one. Of course, it takes three weeks to get one into Middle Tennessee. I called back on Wednesday and begged the salesperson to let me purchase one for her and he could replace his inventory. They would not deviate from "their standard procedure." So now my sister's spa will freeze up while she waits for the shipment. GET OFF THE TELEVSION WITH YOUR DUMB ADVERTISING, WATSONS. We are all sick of it; everyone in Middle TN knows about you. Why do you need to continue advertising?????????????????

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We started our hot tub search (Sun) at Watsons as we saw one of the "end of the season" sales. We were greeted while looking at the tubs. The tubs were demonstrated to us and some of the features were pointed out. We saw a tub we wanted to purchase, well come to find out they did not have any they said they would order from another store and may take a couple days. The sales person then showed us another tub that was nicer similar in price/size/features. We were told that someone else had ordered it however choose another tub. We agreed to purchase this one and worked on the paper work.
We were planning on vacation we had a couple weeks until we would leave. We explained this to the sales person. We were told the spa would arrive at the end of the week and be ready to be installed the first of the next week.
Well, the end of the week came I called and asked when I should expect the tub to arrive. I was told the tub had not arrived. They did not ship it out as to save money they would wait and ship out a couple tubs at once. Well this is starting to run into our vacation plans. We were told that the spa would arrive on Wen and the delivery to my house would be Sat.
We decided to visit their competitor?s store and had more luck. We decided to cancel the Wartson's order.
Done deal right? wrong. I received a call yesterday (Wen/remember the spa was supposed to be in Wen?) I received a message saying there was a delay in the shipping of the spa and it would not be in until Sat and delivery would be sometime next week (while I am on vacation). I called them back and told them I had canceled my order last week and I did not want their hot tub.
I was also upset that the sales person failed to mention until after the paperwork was signed the electrical requirements. Installation cost me 1,300!!!
You can not get set dates with them and they give you the run around.
I would suggest going up one more freeway exit to their competitor you will have more luck.

2
★★★★★

We started our hot tub search (Sun) at Watsons as we saw one of the "end of the season" sales. We were greeted while looking at the tubs. The tubs were demonstrated to us and some of the features were pointed out. We saw a tub we wanted to purchase, well come to find out they did not have any they said they would order from another store and may take a couple days. The sales person then showed us another tub that was nicer similar in price/size/features. We were told that someone else had ordered it however choose another tub. We agreed to purchase this one and worked on the paper work.
We were planning on vacation we had a couple weeks until we would leave. We explained this to the sales person. We were told the spa would arrive at the end of the week and be ready to be installed the first of the next week.
Well, the end of the week came I called and asked when I should expect the tub to arrive. I was told the tub had not arrived. They did not ship it out as to save money they would wait and ship out a couple tubs at once. Well this is starting to run into our vacation plans. We were told that the spa would arrive on Wen and the delivery to my house would be Sat.
We decided to visit their competitor?s store and had more luck. We decided to cancel the Wartson's order.
Done deal right? wrong. I received a call yesterday (Wen/remember the spa was supposed to be in Wen?) I received a message saying there was a delay in the shipping of the spa and it would not be in until Sat and delivery would be sometime next week (while I am on vacation). I called them back and told them I had canceled my order last week and I did not want their hot tub.
I was also upset that the sales person failed to mention until after the paperwork was signed the electrical requirements. Installation cost me 1,300!!!
You can not get set dates with them and they give you the run around.
I would suggest going up one more freeway exit to their competitor you will have more luck.

Pros: Huge selection, reasonable prices

Cons: unreliable, give you the run around, lack of interdepartmental communication

.

Very bad warranties. We are about to be on our 3rd pump motor. We have had the pool for 4-5 years. Our motor died again at the end of the season last year so we were not able to purchase another one. We were told by Watson's that there is only a 1 yr limited warranty and that we will have to pay full price for another motor, $200-$300. Or they can try to rebuild it for $100. We have also had 3 lights since we have had the pool. they are definitely in the business to make money and do not care about their customers. There is one person there that we try to deal with that has been helpful in the past but of course we aren't going to purchase the motor from them. we will search for a cheaper price and better customer service.

0
★☆☆☆☆

Very bad warranties. We are about to be on our 3rd pump motor. We have had the pool for 4-5 years. Our motor died again at the end of the season last year so we were not able to purchase another one. We were told by Watson's that there is only a 1 yr limited warranty and that we will have to pay full price for another motor, $200-$300. Or they can try to rebuild it for $100. We have also had 3 lights since we have had the pool. they are definitely in the business to make money and do not care about their customers. There is one person there that we try to deal with that has been helpful in the past but of course we aren't going to purchase the motor from them. we will search for a cheaper price and better customer service.

Pros: None

Cons: Bad customer service, over priced, not willing to fix problems with equipment

Review Partner
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John was extremely helpful and willing to answer any questions in pool school. Jim was also wonderful helping us understand our issues and was great!

2
★★★★★

John was extremely helpful and willing to answer any questions in pool school. Jim was also wonderful helping us understand our issues and was great!

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We recently purchased an Oval above ground pool from the Nashville location of Family Leisure. From entering the store to leaving with a new purchased pool - I was very welcomed and pleased with the customer service. John P. greeted us and

2
★★★★★

We recently purchased an Oval above ground pool from the Nashville location of Family Leisure. From entering the store to leaving with a new purchased pool - I was very welcomed and pleased with the customer service. John P. greeted us and

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Pleasant from the time we walked in the door.The service has been unbelievable!I wish now, that I had insisted on a 30' pool instead of the 27'. WE LOVE OUR POOL!

2
★★★★★

Pleasant from the time we walked in the door.The service has been unbelievable!I wish now, that I had insisted on a 30' pool instead of the 27'. WE LOVE OUR POOL!

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My partner and I had a home built about 4 years ago and were looking to make multiple purchases to complete the back yard patio/deck, entertainment room, as well as a game room. The thought of spending our weekends shopping was exhausting

2
★★★★★

My partner and I had a home built about 4 years ago and were looking to make multiple purchases to complete the back yard patio/deck, entertainment room, as well as a game room. The thought of spending our weekends shopping was exhausting

.

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of thier way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they

2
★★★★★

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of thier way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they

.

I am an idiot when it comes to chemicals for this thing, so, I went to the pool class they have on Saturday and they walked me through everything I needed to do. Every time I have called I have gotten a polite, knowlegable person. It is

2
★★★★★

I am an idiot when it comes to chemicals for this thing, so, I went to the pool class they have on Saturday and they walked me through everything I needed to do. Every time I have called I have gotten a polite, knowlegable person. It is

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Very friendly atmosphere and everything is easy to find in store. Employees are always willing to help as soon as you walk in the door!

2
★★★★★

Very friendly atmosphere and everything is easy to find in store. Employees are always willing to help as soon as you walk in the door!

.

I enjoy coming into the store and getting assisted by Gloria. She's very helpful and knowledgeable with pool tips and suggestions. I enjoy seeing her pleasant, smiling face every time I come in.?

2
★★★★★

I enjoy coming into the store and getting assisted by Gloria. She's very helpful and knowledgeable with pool tips and suggestions. I enjoy seeing her pleasant, smiling face every time I come in.?

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We bought a pool after checking at another place,based on friends recomendations.We had a minor prblem which they took care of.Everything was done as they told us it would be.We figured we saved about 500. dollars over the other place and

2
★★★★★

We bought a pool after checking at another place,based on friends recomendations.We had a minor prblem which they took care of.Everything was done as they told us it would be.We figured we saved about 500. dollars over the other place and

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You always carry the items I am looking for.

2
★★★★★

You always carry the items I am looking for.

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Everyone was so nice, and sales person was very knowledgeable and really listened to my needs. My wife and I purchased a Spa and Theater Seats. Great price and selection. Has small issue on Spa after delivery, service people came out the

2
★★★★★

Everyone was so nice, and sales person was very knowledgeable and really listened to my needs. My wife and I purchased a Spa and Theater Seats. Great price and selection. Has small issue on Spa after delivery, service people came out the

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I bought a top of the line Artesian spa on sale that was a floor model and it was a lemon. Family Leisure's service department came out time after time to try and fix it. When they couldn't the replaced it with a brand new one of the

2
★★★★★

I bought a top of the line Artesian spa on sale that was a floor model and it was a lemon. Family Leisure's service department came out time after time to try and fix it. When they couldn't the replaced it with a brand new one of the

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We shopped for our pool and decided to go with Watsons Family Leisure due to recomendations from friends.Well we had a small problem and they were great.They took care of everything.There people helped us with our questions...I feel I

2
★★★★★

We shopped for our pool and decided to go with Watsons Family Leisure due to recomendations from friends.Well we had a small problem and they were great.They took care of everything.There people helped us with our questions...I feel I

.

We were looking for a vacuum for our pool. All of your associates were outstanding! I believe Darrell helped us the most. He was understanding, informative, and knew his trade. We were blown away. Thank you for a great experience! We look

2
★★★★★

We were looking for a vacuum for our pool. All of your associates were outstanding! I believe Darrell helped us the most. He was understanding, informative, and knew his trade. We were blown away. Thank you for a great experience! We look

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Brian, received furniture today. Everything looks great. Thank you for prompt shipment.

2
★★★★★

Brian, received furniture today. Everything looks great. Thank you for prompt shipment.

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Brian, Shame on me for just getting back to you to let you know how unbelievable the patio furniture is. It arrived 5pm the Wednesday before Thanksgiving and we had everything put together before our guests arrived Thanksgiving Day. Thanks

2
★★★★★

Brian, Shame on me for just getting back to you to let you know how unbelievable the patio furniture is. It arrived 5pm the Wednesday before Thanksgiving and we had everything put together before our guests arrived Thanksgiving Day. Thanks

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Thanks Noah for your great customer service in keeping me updated and your positive attitude! The rug has arrived and its beautiful

2
★★★★★

Thanks Noah for your great customer service in keeping me updated and your positive attitude! The rug has arrived and its beautiful

.

My wife and I have been shopping for a pool and a jacuzzi for well over a year. I myself don't like to shop around much , it takes too much time, but my wife is a shopping fool.We wanted something fun in our backyard that our kids could

2
★★★★★

My wife and I have been shopping for a pool and a jacuzzi for well over a year. I myself don't like to shop around much , it takes too much time, but my wife is a shopping fool.We wanted something fun in our backyard that our kids could

.

Goodbye Watson's , Hello Family Leisure!!! What a face lift for an establishment. It has been 10 years since I've been to the store on Pendleton Pike in Indianapolis until last weekend. By far the best showroom in the state. I just stopped

2
★★★★★

Goodbye Watson's , Hello Family Leisure!!! What a face lift for an establishment. It has been 10 years since I've been to the store on Pendleton Pike in Indianapolis until last weekend. By far the best showroom in the state. I just stopped

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Thanks so much for all your help along the way. If we ever want to get anything else, well surely check in with you. Be well.

2
★★★★★

Thanks so much for all your help along the way. If we ever want to get anything else, well surely check in with you. Be well.

.

Pleasant from the time we walked in the door.The service has been unbelievable!I wish now, that I had insisted on a 30' pool instead of the 27'. WE LOVE OUR POOL!

2
★★★★★

Pleasant from the time we walked in the door.The service has been unbelievable!I wish now, that I had insisted on a 30' pool instead of the 27'. WE LOVE OUR POOL!

.

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of thier way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they

2
★★★★★

Called for help to repair pool and the service and quality was excellent. Scott, Rob and the guys went our of thier way to make sure we were repaired, up an ready to swim! Even now when we go in for chemicals, service is great and they

.

My wife and I recently purchased an above ground pool. We shopped at a couple of different places in Nashville. We ended up buying from Watson's Family Leisure. We are very satisfied! I usually don't care for salepeople (no offense) but,

2
★★★★★

My wife and I recently purchased an above ground pool. We shopped at a couple of different places in Nashville. We ended up buying from Watson's Family Leisure. We are very satisfied! I usually don't care for salepeople (no offense) but,

.

I knew Watson's had furniture, but also knew it was, what I thought, "Over-Priced." After speaking with Will, he explained to me the real value of buying from Watsons. The quality far exceeds what is out there at "box stores."

2
★★★★★

I knew Watson's had furniture, but also knew it was, what I thought, "Over-Priced." After speaking with Will, he explained to me the real value of buying from Watsons. The quality far exceeds what is out there at "box stores."

More about Family Leisure Nashville

Above ground and inground pools, spas, saunas, tanning beds, patio furniture, wicker furniture, pool tables, bars, barstools, theater seating, chemicals, accessories and full service department.

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