Darlene's Decorated Kakes

★★★★☆
  • 3900 Hillsboro Pike

    Nashville, TN 37215

    Map & Directions
  • 615-333-8517

About Darlene's Decorated Kakes

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Food

Food
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4.0 21
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Ordered a Birthday cake for my daughter at Vandy. She not only delivered a beautiful yummy cake but even called to make sure she received it and wish her !!!

3
★★★★★

Ordered a Birthday cake for my daughter at Vandy. She not only delivered a beautiful yummy cake but even called to make sure she received it and wish her !!!

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After being located in the middle of downtown Nashville since 1984, Darlenes Decorated Kakes has moved to Green Hills. Now located inside Foxs Donut Den 3900 Hillsboro Pike 37215 Suite 2. Custom Cake orders can be picked up from 6am

3
★★★★★

After being located in the middle of downtown Nashville since 1984, Darlenes Decorated Kakes has moved to Green Hills. Now located inside Foxs Donut Den 3900 Hillsboro Pike 37215 Suite 2. Custom Cake orders can be picked up from 6am

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For birthday's at my company, we always order cakes from the Kroger that's by Rosa Parks, and I can not recall one time that we have picked up a cake that we ordered that was correct. So frustrated, looking for somewhere to order a cake

3
★★★★★

For birthday's at my company, we always order cakes from the Kroger that's by Rosa Parks, and I can not recall one time that we have picked up a cake that we ordered that was correct. So frustrated, looking for somewhere to order a cake

.

This bakery has it all! There are so many flavors and combinations to choose from and the cakes are unbelievably delicious!
I ordered a birthday cake for my daughter attending school in Nashville, and it was PERFECT! It was delivered on

3
★★★★★

This bakery has it all! There are so many flavors and combinations to choose from and the cakes are unbelievably delicious!
I ordered a birthday cake for my daughter attending school in Nashville, and it was PERFECT! It was delivered on

.

Our office manager insists on ordering birthday cakes for the staff from Darlene's even though no one likes them. The cake itself is mediocre, being dry, not flavorful at all and very bland. The only choices seem to be yellow or

3
★★★★★

Our office manager insists on ordering birthday cakes for the staff from Darlene's even though no one likes them. The cake itself is mediocre, being dry, not flavorful at all and very bland. The only choices seem to be yellow or

.

We ordered a cake a week or so in advance. We were told we could pick it up anytime after 9am. When we got there the cake was not ready so they gave us some money off the cake.
However the cake broken and had a big break down the middle. They took one white half and one chocolate half and stuck them together. I thought this was a very sloppy way of making a cake. My mom used to bake the two halfs at one time and they never broke.
When we called to complain they told us we could bring the cake back and they would try to fix it or we could get in store credit. We were very disappointed and didnt have the time to go all the way back downtown. Also why did we want store credit when we do not want to order a cake from them in the future.

1
★★☆☆☆

We ordered a cake a week or so in advance. We were told we could pick it up anytime after 9am. When we got there the cake was not ready so they gave us some money off the cake.
However the cake broken and had a big break down the middle. They took one white half and one chocolate half and stuck them together. I thought this was a very sloppy way of making a cake. My mom used to bake the two halfs at one time and they never broke.
When we called to complain they told us we could bring the cake back and they would try to fix it or we could get in store credit. We were very disappointed and didnt have the time to go all the way back downtown. Also why did we want store credit when we do not want to order a cake from them in the future.

Pros: Cake tasted good

Cons: It was finished late, broke down the middle, and was sloppy.

.

I LOVE Darlenes cakes !! I am out of state and had NO idea where to order a cake for an event I was hosting in Nashville..was recommended to Darlenes , ordered everything by phone. They were awesome, got everything right, delivered cake to location on time for FREE, and I got MANY compliments on the cake !!
I will ONLY use Darlenes Cakes for any event in Nashville!!

2
★★★★★

I LOVE Darlenes cakes !! I am out of state and had NO idea where to order a cake for an event I was hosting in Nashville..was recommended to Darlenes , ordered everything by phone. They were awesome, got everything right, delivered cake to location on time for FREE, and I got MANY compliments on the cake !!
I will ONLY use Darlenes Cakes for any event in Nashville!!

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This bakery is a family tradition. For many years I have given Darlene's a picture of my child's favorite character to replicate on a birthday cake. Our family can't wait to drive to Darlene's before the party to see the end result and it is always above and beyond what we expected. Not only are the cakes beautiful, they are delicious. I order cakes large enough to serve the children and their parents and can count on compliments. This is evidenced by the fact that I just ordered a birthday cake for my father's 70th birthday and am transporting it from Tennessee to Alabama rather than ordering from a local bakery in their hometown.

2
★★★★★

This bakery is a family tradition. For many years I have given Darlene's a picture of my child's favorite character to replicate on a birthday cake. Our family can't wait to drive to Darlene's before the party to see the end result and it is always above and beyond what we expected. Not only are the cakes beautiful, they are delicious. I order cakes large enough to serve the children and their parents and can count on compliments. This is evidenced by the fact that I just ordered a birthday cake for my father's 70th birthday and am transporting it from Tennessee to Alabama rather than ordering from a local bakery in their hometown.

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Jeff designed/decorated the most beautiful cake I could have hoped for. It was not only beautiful, but tasted amazing as well. The groom's cake was also perfect! I would very highly recommend this cake shop to anyone interested in a great tasting, attractive wedding cake. We have also had cakes from here for birthdays and have never been disappointed. They are wonderful to work with and have great pricing.

2
★★★★★

Jeff designed/decorated the most beautiful cake I could have hoped for. It was not only beautiful, but tasted amazing as well. The groom's cake was also perfect! I would very highly recommend this cake shop to anyone interested in a great tasting, attractive wedding cake. We have also had cakes from here for birthdays and have never been disappointed. They are wonderful to work with and have great pricing.

Pros: great tasting, beautiful wedding cake, friendly, great service

Cons: shop is not asthetically pleasing, but didn't matter to me

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I recently got married on August 30, 2008. During the wedding planning I searched and searched for the perfect Bakery to get my wedding cake from. Darlene's Kakes was it and I mean they were perfect. The price was reasonable $2.50 per person VS. the average $4.00 for a not so tasty cake. The wedding cake was chocolate raspberry with buttercream icing, VERY YUMMY. I had so many people asking about where we got the cake saying it was the best they had ever had. The decoration was next to perfect. I brought in a picture and they were so easy to work with. The cake looked just like the picture. The grooms cake was a Georgia Bulldog shape that looked awesome. It was strawberry with cream cheese icing. We LOVED it! One of the best cakes we've ever tasted. I would definitely recommend Darlene's Kakes to anyone. The price, taste, appearance, and customer service was a 10!

2
★★★★★

I recently got married on August 30, 2008. During the wedding planning I searched and searched for the perfect Bakery to get my wedding cake from. Darlene's Kakes was it and I mean they were perfect. The price was reasonable $2.50 per person VS. the average $4.00 for a not so tasty cake. The wedding cake was chocolate raspberry with buttercream icing, VERY YUMMY. I had so many people asking about where we got the cake saying it was the best they had ever had. The decoration was next to perfect. I brought in a picture and they were so easy to work with. The cake looked just like the picture. The grooms cake was a Georgia Bulldog shape that looked awesome. It was strawberry with cream cheese icing. We LOVED it! One of the best cakes we've ever tasted. I would definitely recommend Darlene's Kakes to anyone. The price, taste, appearance, and customer service was a 10!

Pros: Price, Taste, Customer Service 10

Cons: Parking is a bit tricky but they will come out to your car to deliver. Not very attractive inside

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My friend order wending cake from Darlene`s and we all was disappointed when saw the cake
it was horribly . Waste of money.
And lady who brought cake was very rude.
My suggestion never ever buy cake from Darlene`s cake

0
★☆☆☆☆

My friend order wending cake from Darlene`s and we all was disappointed when saw the cake
it was horribly . Waste of money.
And lady who brought cake was very rude.
My suggestion never ever buy cake from Darlene`s cake

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Ordered a cake for a surprise and THEY DID NOT DELIVER!!!! THEY CHARGED MY CARD AND DID NOT DELIVER THE CAKE!!!!! HORRIBLE!!! UNTRUSTWORTHY

0
★☆☆☆☆

Ordered a cake for a surprise and THEY DID NOT DELIVER!!!! THEY CHARGED MY CARD AND DID NOT DELIVER THE CAKE!!!!! HORRIBLE!!! UNTRUSTWORTHY

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this place is wonderful. i ordered a cake, on the day before i needed it, which i thought might be a problem, but not for these guys.. they were wonderful. they were extremely considerate, they helped me figure out exactly what i wanted. the cake was delivered to my school, on the day of my birthday. it had all my friends names on it, and balloons, and conffetti. it came with a huge bunch of balloons that complimented the cake colors perfectly. the cake was light and moist, yet the the icing was thick and rich. it was just a wonderful expirience. i would most definately continue to use them for all my cake needs. i just glad they they are so accomidating, and friendly people.!!!!!!

2
★★★★★

this place is wonderful. i ordered a cake, on the day before i needed it, which i thought might be a problem, but not for these guys.. they were wonderful. they were extremely considerate, they helped me figure out exactly what i wanted. the cake was delivered to my school, on the day of my birthday. it had all my friends names on it, and balloons, and conffetti. it came with a huge bunch of balloons that complimented the cake colors perfectly. the cake was light and moist, yet the the icing was thick and rich. it was just a wonderful expirience. i would most definately continue to use them for all my cake needs. i just glad they they are so accomidating, and friendly people.!!!!!!

Pros: they are quite accomidating

Cons: the owner kinda talks fast.

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My manager specifically requested a light and fluffy Red Velvet cake with Cream Cheese Icing for her birthday. I contacted Darlene's Bakery and a gentleman answered, I specifically requested Red Velvet cake and before I could say "with Cream Cheese Icing" he said it for me. At that point I was confident that the cake would be prepared pearfectly to our specifications. We booked a conference room at work to hold the birthday celebration but after tasting the cake we realized that the cake was not fluffy and light and the frosting was super sweet and bright white unlike cream cheese icing that should have had an off white color with. We were all disappointed and in a workplace where cakes usually disappear this one just lingered. I contacted Darlene requesting some satisfaction and all she would say was that she specifically remembers making the cake correctly with Cream Cheese icing, and that I should have called her back immediately so that she could have made a new cake right away. Then she said that she could not give a refund and that she was very sorry. So is she saying that we should stop the celebration and pack up the cake to return it to her and postpone my managers celebration so that she can prepare a new cake. I think not!!! In the future we will travel a few extra miles and get a good cake from a local grocer or a shopping club. We will never go back to Darlene's Kakes! She is rude and not customer friendly. Service is poor at best and the decorations are inferior to my 7 year olds art work. The owner was not as sorry as I was. I will now have to purchase a new cake and pay out of my pocket to make up for this disaster.

0
★☆☆☆☆

My manager specifically requested a light and fluffy Red Velvet cake with Cream Cheese Icing for her birthday. I contacted Darlene's Bakery and a gentleman answered, I specifically requested Red Velvet cake and before I could say "with Cream Cheese Icing" he said it for me. At that point I was confident that the cake would be prepared pearfectly to our specifications. We booked a conference room at work to hold the birthday celebration but after tasting the cake we realized that the cake was not fluffy and light and the frosting was super sweet and bright white unlike cream cheese icing that should have had an off white color with. We were all disappointed and in a workplace where cakes usually disappear this one just lingered. I contacted Darlene requesting some satisfaction and all she would say was that she specifically remembers making the cake correctly with Cream Cheese icing, and that I should have called her back immediately so that she could have made a new cake right away. Then she said that she could not give a refund and that she was very sorry. So is she saying that we should stop the celebration and pack up the cake to return it to her and postpone my managers celebration so that she can prepare a new cake. I think not!!! In the future we will travel a few extra miles and get a good cake from a local grocer or a shopping club. We will never go back to Darlene's Kakes! She is rude and not customer friendly. Service is poor at best and the decorations are inferior to my 7 year olds art work. The owner was not as sorry as I was. I will now have to purchase a new cake and pay out of my pocket to make up for this disaster.

Pros: Convenient

Cons: Poor service, disappointing cake, wrong frosting

.

I was recommended Darlenes by a friend of mine who orders the petit fours at every occasion that she can. I called and had them make about 20 for a lingerie party I was hosting and asked them to put some cute panties/bras on the cakes. Well, they did exactly what I asked, but the "art" was a little sloppy along with the icing of the cakes. I think I could have done a better job, but they are HUGE, taste awesome, and not expensive at all. I would recommend them just because you can't beat the way they taste. I will go back, but I would be very afraid to have a wedding cake or anything like that done there!

2
★★★★☆

I was recommended Darlenes by a friend of mine who orders the petit fours at every occasion that she can. I called and had them make about 20 for a lingerie party I was hosting and asked them to put some cute panties/bras on the cakes. Well, they did exactly what I asked, but the "art" was a little sloppy along with the icing of the cakes. I think I could have done a better job, but they are HUGE, taste awesome, and not expensive at all. I would recommend them just because you can't beat the way they taste. I will go back, but I would be very afraid to have a wedding cake or anything like that done there!

Pros: cheap, good cake

Cons: sloppy icing and art

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Darlene's makes the best tasting cakes and frosting around, and a fresh, traditional bakery is a rare find in downtown Nashville. The decoration on the cake is not great, a little amateurish. Don't count on on-time delivery. If, like me, you were ordering for a crowd at the office, tell them the meeting is at least an hour and a half before it actually takes place. Don't be scared off by the appearance of the shop; it's untidy but clean. When HG Hill opens their new urban grocery in the Viridian later this year, competition may improve things here. All in all, it's a little rough around the edges, but the taste makes it worth the hassles.

1
★★★☆☆

Darlene's makes the best tasting cakes and frosting around, and a fresh, traditional bakery is a rare find in downtown Nashville. The decoration on the cake is not great, a little amateurish. Don't count on on-time delivery. If, like me, you were ordering for a crowd at the office, tell them the meeting is at least an hour and a half before it actually takes place. Don't be scared off by the appearance of the shop; it's untidy but clean. When HG Hill opens their new urban grocery in the Viridian later this year, competition may improve things here. All in all, it's a little rough around the edges, but the taste makes it worth the hassles.

Pros: Taste, freshness, downtown location

Cons: Unreliable delivery time, cake decorating skill not great

.

I'm from Wisconsin planning a trip to Nashville, sisters birthday, I want to surprise her with a cake. The hotel recommended Darlene's Kakes. Called, spoke with a man who said they could deliver, a $5.00 charge, no problem. call back no answered, left a message no one ever called me back, so I call again.
I spoke to a sweet woman who seemed clueless. She told they could deliver my cake then got confused when I was asking about cake decorations, but we managed. I told her on the Web it says something about a box party with balloons, she was confused went to go get someone else. Comes back, they can no longer deliver for me! What?! I'm from out of state want to do business and you treat me this way. I would never call this place again or recommend it.

0
★☆☆☆☆

I'm from Wisconsin planning a trip to Nashville, sisters birthday, I want to surprise her with a cake. The hotel recommended Darlene's Kakes. Called, spoke with a man who said they could deliver, a $5.00 charge, no problem. call back no answered, left a message no one ever called me back, so I call again.
I spoke to a sweet woman who seemed clueless. She told they could deliver my cake then got confused when I was asking about cake decorations, but we managed. I told her on the Web it says something about a box party with balloons, she was confused went to go get someone else. Comes back, they can no longer deliver for me! What?! I'm from out of state want to do business and you treat me this way. I would never call this place again or recommend it.

.

I had the good fortune of dealing directly with Darlene this past week and was very, very impressed. She went above and beyond the usual level of customer service and was incredibly helpful in getting a special delivery cake done on very short notice. The recipient said the cake was one of the best she'd tasted in a long time and I was blown away with the willingness of this business to put customer service at the top of its priorities. I would highly recommend giving Darlene's Kakes a try.

2
★★★★★

I had the good fortune of dealing directly with Darlene this past week and was very, very impressed. She went above and beyond the usual level of customer service and was incredibly helpful in getting a special delivery cake done on very short notice. The recipient said the cake was one of the best she'd tasted in a long time and I was blown away with the willingness of this business to put customer service at the top of its priorities. I would highly recommend giving Darlene's Kakes a try.

.

I had a cake from Darlene's at an office function. The icing was cream cheese with chocolate cake...it was SOOOO GOOOD!!!! I CRAVE THESE CAKES NOW! I can't wait to get one for my daughter's birthday!

2
★★★★★

I had a cake from Darlene's at an office function. The icing was cream cheese with chocolate cake...it was SOOOO GOOOD!!!! I CRAVE THESE CAKES NOW! I can't wait to get one for my daughter's birthday!

Pros: Delicious

Cons: A little hard to find

.

We picked up our son's 1st birthday cake, and after paying 50+ dollars we were very disappointed in the outcome of the cake.....splotchy icing, cracks all over cake. When my husband returned to have it "repaired" Darlene was NASTY to him. She refused to fix or give a refund. She even told my husband that SHE was the customer, he was not?? She told her manager he would have to pay us out of his own pocket if we were to get a refund. She had 2 other customers in line who cancelled their orders after watching how this business owner dealt with customers. Also, we had the "smash" cake in the car, so we got to taste it, NOT GOOD. We ended up going to a local grocer who made a better cake than this. Hope this helps!

0
★☆☆☆☆

We picked up our son's 1st birthday cake, and after paying 50+ dollars we were very disappointed in the outcome of the cake.....splotchy icing, cracks all over cake. When my husband returned to have it "repaired" Darlene was NASTY to him. She refused to fix or give a refund. She even told my husband that SHE was the customer, he was not?? She told her manager he would have to pay us out of his own pocket if we were to get a refund. She had 2 other customers in line who cancelled their orders after watching how this business owner dealt with customers. Also, we had the "smash" cake in the car, so we got to taste it, NOT GOOD. We ended up going to a local grocer who made a better cake than this. Hope this helps!

Pros: poor customer service, pricey

.

I work downtown and I love the convenience of ordering and picking up the cake on my way to the parking garage. The cakes are always fresh and very creative. I'd reccommend Darlene's Kakes for office parties or special events around the home! They are always a big success at our house!

2
★★★★★

I work downtown and I love the convenience of ordering and picking up the cake on my way to the parking garage. The cakes are always fresh and very creative. I'd reccommend Darlene's Kakes for office parties or special events around the home! They are always a big success at our house!

 

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