USDirectory.com

★★☆☆☆
  • 9028 Church St E.

    Brentwood, TN 37027

    Map & Directions
  • 615-377-6069

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  • Antique & Classic Car Dealers
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Automotive

Automotive
More choices in Brentwood:
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Rhea Little's Tire & Auto Repair

9042 Church Street East Brentwood, TN

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Davis Auto Service Center

111 Beasley Dr Franklin, AL

2.0 8
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This place is a complete rip off. Every horrible thing that has happened to other people here has happened to us as well. We first took our car here because it was close to the apartment building we live in. The first few times they charged an exhorbitant rate but the car ran so we sucked it up and paid. It would be fine for a few weeks and then the very thing that they claimed to have fixed broke AGAIN! As if this is not bad enough they have had the car this last time for now nearly a month and today when my husband went to pick it up said it would be done by tomorrow and they "just got it into an open dock". After a month? Business is that good!?!?! Ridiculous! We also have now found that the GPS that I bought my husband for Christmas was stolen because they left the car open with the keys inside overnight. No one has apologized or said anything other than we have to file a police report and "maybe" their insurance will cover it. Warning to anyone considering taking your car this bag of incompetent mechanics but very able con-men, DONT! Only 1 person has written anything good about them and they posted twice, that's probably the owner trying to drum up business, if not then that one was the exception and not the rule...

0
★☆☆☆☆

This place is a complete rip off. Every horrible thing that has happened to other people here has happened to us as well. We first took our car here because it was close to the apartment building we live in. The first few times they charged an exhorbitant rate but the car ran so we sucked it up and paid. It would be fine for a few weeks and then the very thing that they claimed to have fixed broke AGAIN! As if this is not bad enough they have had the car this last time for now nearly a month and today when my husband went to pick it up said it would be done by tomorrow and they "just got it into an open dock". After a month? Business is that good!?!?! Ridiculous! We also have now found that the GPS that I bought my husband for Christmas was stolen because they left the car open with the keys inside overnight. No one has apologized or said anything other than we have to file a police report and "maybe" their insurance will cover it. Warning to anyone considering taking your car this bag of incompetent mechanics but very able con-men, DONT! Only 1 person has written anything good about them and they posted twice, that's probably the owner trying to drum up business, if not then that one was the exception and not the rule...

Cons: Too many to list

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Stay away from this place at all costs! They are as shady as it gets. I recently had some work done and it was terrible. Overpriced and never done right after three attempts. Stay away if you can! Run for cover!

I would give this place no stars, but one is the least you can give!

1
★☆☆☆☆

Stay away from this place at all costs! They are as shady as it gets. I recently had some work done and it was terrible. Overpriced and never done right after three attempts. Stay away if you can! Run for cover!

I would give this place no stars, but one is the least you can give!

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I took my car in to have a dent popped out from someone who ran into it with a shopping cart. I work in Brentwood so Auto Advantage was the easiest location especially since I have tried Firestone numerous times with no success. The repairs were done in a little under a day and look great. Everyone I dealt with was very nice. That being said, I picked up my car and drove home. The next day I went to open my middle console and realized my GPS unit (which I have had less then 4 months) was gone. I was instantly furious but decided not to call until a day later to make sure that it was not sitting at home. Upon further looking around my car I realized that my seat pockets had been gone through and my ash tray was emptied of all the change. Now there was no doubt in my mind that it was stolen. I am not assuming anyone there did it but it happened while it was in their possesion. There has to be some assumption of security! I have repeatedly called and even gone in in person and I am politely side stepped when asked what is going to be done. I guess now all there is to do is to file a police report and accept the fact that its gone and they are going to do nothing about it. I have now ruled out 2 car shops in Brentwood that you should never go to. I am not a person that likes to make a fuss about things, I usually can accept things and move on, but this is something that cannot be allowed. And by the way, I have checked out their reviews online and the good review on many sites has been from Auto Advantage itself.

1
★☆☆☆☆

I took my car in to have a dent popped out from someone who ran into it with a shopping cart. I work in Brentwood so Auto Advantage was the easiest location especially since I have tried Firestone numerous times with no success. The repairs were done in a little under a day and look great. Everyone I dealt with was very nice. That being said, I picked up my car and drove home. The next day I went to open my middle console and realized my GPS unit (which I have had less then 4 months) was gone. I was instantly furious but decided not to call until a day later to make sure that it was not sitting at home. Upon further looking around my car I realized that my seat pockets had been gone through and my ash tray was emptied of all the change. Now there was no doubt in my mind that it was stolen. I am not assuming anyone there did it but it happened while it was in their possesion. There has to be some assumption of security! I have repeatedly called and even gone in in person and I am politely side stepped when asked what is going to be done. I guess now all there is to do is to file a police report and accept the fact that its gone and they are going to do nothing about it. I have now ruled out 2 car shops in Brentwood that you should never go to. I am not a person that likes to make a fuss about things, I usually can accept things and move on, but this is something that cannot be allowed. And by the way, I have checked out their reviews online and the good review on many sites has been from Auto Advantage itself.

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Best Repair Shop 07/14/2008 Posted by MsLori234

I recently broke down and had to have my car towed to a repair shop. I orginally was going to have my car taken to the dealer. I called auto advantage and they towed me to their repair shop, they gave me a discount on the tow and then to top it off 10% off parts and labor. I called to get an estimate from the dealer and then an estimate from auto advantage. I decided to stay with auto advantage. I went ahead and approved the repairs. The owner to the repair shop even let me use his Cadillac Escalade until the repairs are done. I was shocked, I have never seen a repair shop just lend out vehicles to customers. I recieved a call the next day stating that the repairs were done and I can come pick up my vehicle. I had the greatest experience there and would recommend you go here.

5
★★★★★

Best Repair Shop 07/14/2008 Posted by MsLori234

I recently broke down and had to have my car towed to a repair shop. I orginally was going to have my car taken to the dealer. I called auto advantage and they towed me to their repair shop, they gave me a discount on the tow and then to top it off 10% off parts and labor. I called to get an estimate from the dealer and then an estimate from auto advantage. I decided to stay with auto advantage. I went ahead and approved the repairs. The owner to the repair shop even let me use his Cadillac Escalade until the repairs are done. I was shocked, I have never seen a repair shop just lend out vehicles to customers. I recieved a call the next day stating that the repairs were done and I can come pick up my vehicle. I had the greatest experience there and would recommend you go here.

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This is the worst place ever. They kept my car for over three weeks. They did $1500.00+ in repairs and still did not even fix my car. They recommended a new engine after the repair bill had already reached a large amount. I explained to the owner of the business from day one that I did not want to put a lot of money into the car. I am seeking legal action against this company.

0
★☆☆☆☆

This is the worst place ever. They kept my car for over three weeks. They did $1500.00+ in repairs and still did not even fix my car. They recommended a new engine after the repair bill had already reached a large amount. I explained to the owner of the business from day one that I did not want to put a lot of money into the car. I am seeking legal action against this company.

Pros: NONE!

Cons: They never called I always had to call and follow up.

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This is the worst auto repair shop I have ever encountered. My mother's car broke down on the side of the road on the 4th of July. She was unaware of their reputation, so she had the car towed to their shop. They told her the problem was the fuel pump. They installed a new one, but the car still would not start. Then they told her someone had poured gas in her tank and the entire fuel system had to be cleaned out. So they removed the gas tank and cleaned it, replaced the fuel filter and checked the fuel lines. Next they told her they didn't know if someone had poured gas in her tank or if she just got bad gas. They recommended cleaning the undercarriage of the car because it had oil accumulated underneath it and it could catch fire. Then they changed out the spark plugs without my mom's permission and were preparing to replace all 6 fuel injectors! We removed the car from their care and towed it to Jim Reeves Chevrolet. They found that Auto Advantage had shorted out the cam sensor, not connected the fuel line to the fuel filter, damaged the clip to the fuel filter, crushed a hose clamp on the top of the tank wiring harness causing the clamp to cut the wire, the fuel sensor seal was not installed properly and the terminals were damaged. We paid Auto Advantage $621 to pick up a car that would not run. Then we paid $85 to tow it to Jim Reeves, and $783 to Jim Reeves to fix their mistakes. NEVER take your vehicle to this place!!!!!! This shop doesn't even deserve one star, but this system does not allow you to leave it blank.

0
★☆☆☆☆

This is the worst auto repair shop I have ever encountered. My mother's car broke down on the side of the road on the 4th of July. She was unaware of their reputation, so she had the car towed to their shop. They told her the problem was the fuel pump. They installed a new one, but the car still would not start. Then they told her someone had poured gas in her tank and the entire fuel system had to be cleaned out. So they removed the gas tank and cleaned it, replaced the fuel filter and checked the fuel lines. Next they told her they didn't know if someone had poured gas in her tank or if she just got bad gas. They recommended cleaning the undercarriage of the car because it had oil accumulated underneath it and it could catch fire. Then they changed out the spark plugs without my mom's permission and were preparing to replace all 6 fuel injectors! We removed the car from their care and towed it to Jim Reeves Chevrolet. They found that Auto Advantage had shorted out the cam sensor, not connected the fuel line to the fuel filter, damaged the clip to the fuel filter, crushed a hose clamp on the top of the tank wiring harness causing the clamp to cut the wire, the fuel sensor seal was not installed properly and the terminals were damaged. We paid Auto Advantage $621 to pick up a car that would not run. Then we paid $85 to tow it to Jim Reeves, and $783 to Jim Reeves to fix their mistakes. NEVER take your vehicle to this place!!!!!! This shop doesn't even deserve one star, but this system does not allow you to leave it blank.

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I recently broke down and had to have my car towed to a repair shop. I orginally was going to have my car taken to the dealer. I called auto advantage and they towed me to their repair shop, they gave me a discount on the tow and then to top it off 10% off parts and labor. I called to get an estimate from the dealer and then an estimate from auto advantage. I decided to stay with auto advantage. I went ahead and approved the repairs. The owner to the repair shop even let me use his Cadillac Escalade until the repairs are done. I was shocked, I have never seen a repair shop just lend out vehicles to customers. I recieved a call the next day stating that the repairs were done and I can come pick up my vehicle. I had the greatest experience there and would recommend you go here.

2
★★★★★

I recently broke down and had to have my car towed to a repair shop. I orginally was going to have my car taken to the dealer. I called auto advantage and they towed me to their repair shop, they gave me a discount on the tow and then to top it off 10% off parts and labor. I called to get an estimate from the dealer and then an estimate from auto advantage. I decided to stay with auto advantage. I went ahead and approved the repairs. The owner to the repair shop even let me use his Cadillac Escalade until the repairs are done. I was shocked, I have never seen a repair shop just lend out vehicles to customers. I recieved a call the next day stating that the repairs were done and I can come pick up my vehicle. I had the greatest experience there and would recommend you go here.

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I would never recommend this shop to anyone. They recommended many thousands of dollars worth of work on our old car, and the car never ran correctly after. They spent an absurd amount of time on the car, and we even had to bring it back several times. It was a nightmare which probably warranted legal action. It seems to be a very shady operation, and very distrustful. Do not take your car here.

0
★☆☆☆☆

I would never recommend this shop to anyone. They recommended many thousands of dollars worth of work on our old car, and the car never ran correctly after. They spent an absurd amount of time on the car, and we even had to bring it back several times. It was a nightmare which probably warranted legal action. It seems to be a very shady operation, and very distrustful. Do not take your car here.

Pros: nothing

Cons: everything - terrible place

 

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