Las Palmas Mexican Restaurant

★★★★☆
  • 2000 Mallory Ln Ste 310

    Franklin, TN 37067

    Map & Directions
  • 615-771-7014

Food

Food
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The service here tonight was absolutely awful and unacceptable! The waitress not only shunned us for splitting fajitas, she never refilled drinks, only brought 3 tortillas for the fajitas and informed us we would be charged for more, and

3
★★★★★

The service here tonight was absolutely awful and unacceptable! The waitress not only shunned us for splitting fajitas, she never refilled drinks, only brought 3 tortillas for the fajitas and informed us we would be charged for more, and

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One word... HORRIBLE! It should have been our first clue when the place was DEAD on a Thursday night (nothing in Cool Springs is dead on any night). It took forever to get helped. Then, when my order of Carnitas came, it wasn't much

3
★★★★★

One word... HORRIBLE! It should have been our first clue when the place was DEAD on a Thursday night (nothing in Cool Springs is dead on any night). It took forever to get helped. Then, when my order of Carnitas came, it wasn't much

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I have been going to Las Palmas for years and years...ever since I was a small child. Not at just this location, but several around the Nashville area and it has always been a favorite of mine. There have been some experiences better than

3
★★★★★

I have been going to Las Palmas for years and years...ever since I was a small child. Not at just this location, but several around the Nashville area and it has always been a favorite of mine. There have been some experiences better than

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I prefer this style of mexican restaurant but I didn't really like this place. There was no cilantro in the salsa and it was pretty bland. The ground beef wasn't great. My cousin got chicken with the cheese sauce and it was pretty good. I'll keep looking for a place to go in the Brentwood/Franklin area.

1
★★☆☆☆

I prefer this style of mexican restaurant but I didn't really like this place. There was no cilantro in the salsa and it was pretty bland. The ground beef wasn't great. My cousin got chicken with the cheese sauce and it was pretty good. I'll keep looking for a place to go in the Brentwood/Franklin area.

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Probably some of the best Mexican food in Franklin. It is VERY family friendly. They have a lunch menu that is served quickly and with dinner size portions. It's a great place for a quick sit down lunch during the work week. We have yet to find anything on the menu that we don't like. My kids love it because it is lively and fun and they don't have to be perfect gentlemen & ladies (even if mom & dad would still like them to be). It is one of the few places we feel comfortable taking very young children to, for a sit down meal without worrying if we're going to disturb the other patrons. And the prices are very reasonable and affordable, a big plus to our large family.

5
★★★★★

Probably some of the best Mexican food in Franklin. It is VERY family friendly. They have a lunch menu that is served quickly and with dinner size portions. It's a great place for a quick sit down lunch during the work week. We have yet to find anything on the menu that we don't like. My kids love it because it is lively and fun and they don't have to be perfect gentlemen & ladies (even if mom & dad would still like them to be). It is one of the few places we feel comfortable taking very young children to, for a sit down meal without worrying if we're going to disturb the other patrons. And the prices are very reasonable and affordable, a big plus to our large family.

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This is one of the best bargains in town. Great food. Quick service. Friendly staff. And best of all, eating here won't hurt your wallet too much.

2
★★★★★

This is one of the best bargains in town. Great food. Quick service. Friendly staff. And best of all, eating here won't hurt your wallet too much.

Pros: Great value

Cons: Ambiance is average

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I have never been treated so poorly at a restaurant in my life. My friend ordered a salad and is still not really sure if she got what she ordered - when asked the manager kept changing his mind as to whether or not she got what she ordered. Her salad came and was sitting with an obscene amount of water on the plate to the point where it was almost a lettuce soup. She couldn't flag down the waiter as it was busy on a Friday evening and tried to make the best of it by eating the chicken on the top of the salad. When the waiter came to bring the checks my friend asked to see the manager to let him know about the state of her salad - she did so in a kind way, not rude at all - and when the manager came he immediately started to defend himself saying that the salad was washed in water and was wet because of it. When we pointed out that no other restaurant had the problem of drenching their salads in water he said that no one else does it right. He wouldn't give my friend any discount on her salad because she had eaten the chicken. Instead of listening to and trying to make the customers happy he was rude and obnoxious and created a scene in the restaurant. When asked if he was willing to give up five customers (there were five of us there) forever over a $7.00 salad he said he was and told us that he couldn't deal with us because he had more important customers. I know this is a chain in Nashville and is very well known around town, and no one I know has had an experience like this one, but this manager's behavior was inexcusable and I am certain that I will never again return to this establishment.

0
★☆☆☆☆

I have never been treated so poorly at a restaurant in my life. My friend ordered a salad and is still not really sure if she got what she ordered - when asked the manager kept changing his mind as to whether or not she got what she ordered. Her salad came and was sitting with an obscene amount of water on the plate to the point where it was almost a lettuce soup. She couldn't flag down the waiter as it was busy on a Friday evening and tried to make the best of it by eating the chicken on the top of the salad. When the waiter came to bring the checks my friend asked to see the manager to let him know about the state of her salad - she did so in a kind way, not rude at all - and when the manager came he immediately started to defend himself saying that the salad was washed in water and was wet because of it. When we pointed out that no other restaurant had the problem of drenching their salads in water he said that no one else does it right. He wouldn't give my friend any discount on her salad because she had eaten the chicken. Instead of listening to and trying to make the customers happy he was rude and obnoxious and created a scene in the restaurant. When asked if he was willing to give up five customers (there were five of us there) forever over a $7.00 salad he said he was and told us that he couldn't deal with us because he had more important customers. I know this is a chain in Nashville and is very well known around town, and no one I know has had an experience like this one, but this manager's behavior was inexcusable and I am certain that I will never again return to this establishment.

Pros: Family atmosphere

Cons: Service

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Las Palmas has some of the best Mexican food in Franklin that I have found. Their prices are very low and the restaurant is decorated in a festive Mexican fashion. Their lunch menu is an especially good deal. They serve you the same amount of food as you would get for dinner, but at half the price.

4
★★★★☆

Las Palmas has some of the best Mexican food in Franklin that I have found. Their prices are very low and the restaurant is decorated in a festive Mexican fashion. Their lunch menu is an especially good deal. They serve you the same amount of food as you would get for dinner, but at half the price.

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I love this Las Palmas...great for kids, easy on the wallet...patio dining. Try the mashed potato burrito, the fajita burrito, the excellent white cheese dip. We try to go at least twice a month.

2
★★★★☆

I love this Las Palmas...great for kids, easy on the wallet...patio dining. Try the mashed potato burrito, the fajita burrito, the excellent white cheese dip. We try to go at least twice a month.

More about Las Palmas Mexican Restaurant

Family-friendly, locally-owned restaurant serving only the best Mexican food made w/ the freshest ingredients. Come dine with us today.

 

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