Children's Clinic Professional Association

★★★☆☆
  • 264 Coatsland Dr

    Jackson, TN 38301

    Map & Directions
  • 731-423-1500

About Children's Clinic Professional Association

Categories
  • Clinics
Hours
M-F 8am-5pm, Sa 8am-12pm, Su Closed
Special Offer
Call Today
Year Established
  • 1971
Payment Options
  • Discover
  • MasterCard
  • Visa
Services
  • Pediatrics

Health & Medical

Health & Medical
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A year ago, I made an appointment for the first time with this clinic for my toddler for a yearly check-up. Our primary insurance was BCBS, and our secondary was Tenncare since it was ending when we switched. When I arrived and did paperwork, the receptionist told us to be seated.

A few minutes later, an office manager came out from the back and explained that they couldn't see us because of our secondary insurance. I said no problem, and started to leave with absolutely no problems. But she didn't stop there, and talked loud enough for the entire clinic to hear why they didn't accept Tenncare and that they couldn't see her at their clinic. She repeated this at least three times and it was extremely embarrassing because it was LOUD and AGGRESSIVE for absolutely no reason. It was like we completely just ruined her day. I came home in tears and my husband made a phone call on my behalf, but of course it was never returned as it went to her voicemail. I have never experienced treatment like this at any clinic in any city, especially as a mother with a child.

1
★☆☆☆☆

A year ago, I made an appointment for the first time with this clinic for my toddler for a yearly check-up. Our primary insurance was BCBS, and our secondary was Tenncare since it was ending when we switched. When I arrived and did paperwork, the receptionist told us to be seated.

A few minutes later, an office manager came out from the back and explained that they couldn't see us because of our secondary insurance. I said no problem, and started to leave with absolutely no problems. But she didn't stop there, and talked loud enough for the entire clinic to hear why they didn't accept Tenncare and that they couldn't see her at their clinic. She repeated this at least three times and it was extremely embarrassing because it was LOUD and AGGRESSIVE for absolutely no reason. It was like we completely just ruined her day. I came home in tears and my husband made a phone call on my behalf, but of course it was never returned as it went to her voicemail. I have never experienced treatment like this at any clinic in any city, especially as a mother with a child.

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My child has been going to the lady Dr.I was happy up until I tried to get my child some medication.The lady Dr.doesnt appear to believe in prescribing anything and doesnt listen to parents she is bull headed and I had to go to another Dr. to get my child acid medine.I cant afford 20-30 a box this is why I have insurance to cover,Everything out of her mouth was get it at wal-mart.I dont care if your insurance covers or not.She has a silver spoon definetly.

2
★★☆☆☆

My child has been going to the lady Dr.I was happy up until I tried to get my child some medication.The lady Dr.doesnt appear to believe in prescribing anything and doesnt listen to parents she is bull headed and I had to go to another Dr. to get my child acid medine.I cant afford 20-30 a box this is why I have insurance to cover,Everything out of her mouth was get it at wal-mart.I dont care if your insurance covers or not.She has a silver spoon definetly.

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The doctors here have are great, BUT the administrative staff is aweful! We are always over billed and when we try to call for explinations, they are rude and not helpful at all. We have been clients here for 6 yrs. and recently the last 2 times we have needed in, they said they were booked and could NOT work us in. We are so displeased with the administrative staff we are switching clinics.

2
★★☆☆☆

The doctors here have are great, BUT the administrative staff is aweful! We are always over billed and when we try to call for explinations, they are rude and not helpful at all. We have been clients here for 6 yrs. and recently the last 2 times we have needed in, they said they were booked and could NOT work us in. We are so displeased with the administrative staff we are switching clinics.

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1 out of 1 people found this review helpful.

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The Childrens Clinic is money hungry, the children are a far second. We have a 7 month old with brain cancer currently taking chemo to extend his life as far as possible. His doctors are at Vanderbilt. He simply needed a childrens doctor to check him for any illness before we take him to vanderbilt for chemo treatments. He is fully covered with blue cross blue shield which we pay 950. monthly for. His deductable is already paid. Vanderbilt set him up with tenn care to pay for home nursing. The Childrens Clinic will not see this baby because he has tenn care as a secondary insurance for nurse visits only. The Childrens Clinic would be paid by Blue Cross Blue Shield IN FULL. They cant comprehend this in fear they might lose a dollar somehow. Shame on you, we now know the type of care you offer and the type of people you are.

1
★☆☆☆☆

The Childrens Clinic is money hungry, the children are a far second. We have a 7 month old with brain cancer currently taking chemo to extend his life as far as possible. His doctors are at Vanderbilt. He simply needed a childrens doctor to check him for any illness before we take him to vanderbilt for chemo treatments. He is fully covered with blue cross blue shield which we pay 950. monthly for. His deductable is already paid. Vanderbilt set him up with tenn care to pay for home nursing. The Childrens Clinic will not see this baby because he has tenn care as a secondary insurance for nurse visits only. The Childrens Clinic would be paid by Blue Cross Blue Shield IN FULL. They cant comprehend this in fear they might lose a dollar somehow. Shame on you, we now know the type of care you offer and the type of people you are.

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3 out of 3 people found this review helpful.

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Dr. Bruce Maley was our doc for 8 years and is the best! (we just moved to a different state) He is patient, great with kids, very knowledgeable in his field,and is available at a moments notice. His nurse is great as well. I have heard nothing but great things about all the doc's in this clinic. Don't let the lady with the billing problems stop you from coming here. You will miss out on the best care for your kiddo's!

4
★★★★☆

Dr. Bruce Maley was our doc for 8 years and is the best! (we just moved to a different state) He is patient, great with kids, very knowledgeable in his field,and is available at a moments notice. His nurse is great as well. I have heard nothing but great things about all the doc's in this clinic. Don't let the lady with the billing problems stop you from coming here. You will miss out on the best care for your kiddo's!

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i would highly recommend DR. David Self to any parent. My daughter has been to see him her whole life and i have never disagreed with any recommedations he has had for her health. I am a firm believer in natural medicenes and he has always given the best advice on how to take of her. We have had many instances where immediate attention was necessary and have never had a problem to get in. they are always willing to fit us in. A great big thanks to all their staff has done for my family

4
★★★★☆

i would highly recommend DR. David Self to any parent. My daughter has been to see him her whole life and i have never disagreed with any recommedations he has had for her health. I am a firm believer in natural medicenes and he has always given the best advice on how to take of her. We have had many instances where immediate attention was necessary and have never had a problem to get in. they are always willing to fit us in. A great big thanks to all their staff has done for my family

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.

My daughter has been to this practice all her life and I am proud to recommend it to all parents. Dr. David Self and Dr. Bruce Maley are wonderfully caring professionals! They are always willing to provide samples and have been able to see my daughter on a moment's notice. The office staff is friendly and helpful as well.

4
★★★★☆

My daughter has been to this practice all her life and I am proud to recommend it to all parents. Dr. David Self and Dr. Bruce Maley are wonderfully caring professionals! They are always willing to provide samples and have been able to see my daughter on a moment's notice. The office staff is friendly and helpful as well.

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.

Even though my daughter was insured, I still had to front a large payment for her checkup because her new card had not arrived. I was told it would normally take 30 days for insurance to pay, and then I would get my money back. It took almost 3 months, repeated phone calls, and two visits before they would give me any of my money back. Once they gave me a check, it wasn't even for the whole amount! Every time I tried to get someone to discuss the situation with me, they were rude and defensive and absolutely no help. The doctor we see is not worth putting up with such treatment from the administrative staff. I would NOT recommend this clinic.

PROS:
CONS: Rude administrative staff

2
★★☆☆☆

Even though my daughter was insured, I still had to front a large payment for her checkup because her new card had not arrived. I was told it would normally take 30 days for insurance to pay, and then I would get my money back. It took almost 3 months, repeated phone calls, and two visits before they would give me any of my money back. Once they gave me a check, it wasn't even for the whole amount! Every time I tried to get someone to discuss the situation with me, they were rude and defensive and absolutely no help. The doctor we see is not worth putting up with such treatment from the administrative staff. I would NOT recommend this clinic.

PROS:
CONS: Rude administrative staff

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2 out of 2 people found this review helpful.

Review Partner
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I TOTALLY LOVE my pediatrician. He has been both of my kids doctor since birth and has gone out of his way to calm my ever occurring fears with both children from allergies, to breathing problems. He has also gone out of his way to see my

2
★★★★★

I TOTALLY LOVE my pediatrician. He has been both of my kids doctor since birth and has gone out of his way to calm my ever occurring fears with both children from allergies, to breathing problems. He has also gone out of his way to see my

.

My daughter has been to this practice all her life and I am proud to recommend it to all parents. Dr. David Self and Dr. Bruce Maley are wonderfully caring professionals! They are always willing to provide samples and have been able to see

2
★★★★☆

My daughter has been to this practice all her life and I am proud to recommend it to all parents. Dr. David Self and Dr. Bruce Maley are wonderfully caring professionals! They are always willing to provide samples and have been able to see

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I took my daughter here for a while. She was misdiagnosed with something completely different that what she had. What she actually had was life threatening. After this HUGE (and obvious) oversight by the first doctor, I simply wanted to

0
★☆☆☆☆

I took my daughter here for a while. She was misdiagnosed with something completely different that what she had. What she actually had was life threatening. After this HUGE (and obvious) oversight by the first doctor, I simply wanted to

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