Animal House

★★★★☆
  • 223 Largo Dr

    Nashville, TN 37211

    Map & Directions
  • 615-834-6441

About Animal House

Hours
MON-THRUS 7:30AM-5PM ; FRIDAY 7:30-9PM ; SAT 8AM-2PM

Pets & Animals

Pets & Animals
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I will not take another animal of any sort to this "butcher". In 2011 I rescued a puppy and took her to Animal House to get spayed. They used a dull razor to shave my puppy's belly and she broke out terribly with a rash and what looked to

3
★★★★★

I will not take another animal of any sort to this "butcher". In 2011 I rescued a puppy and took her to Animal House to get spayed. They used a dull razor to shave my puppy's belly and she broke out terribly with a rash and what looked to

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I called 2/25/2014 to set up an appointment to have my cat spayed. I was told to have her there 2/26/2014 between 7am-7:30am. I got there at 7:20am. The doors were locked. I knocked and was told to come back at 7:30 and she just walked

3
★★★★★

I called 2/25/2014 to set up an appointment to have my cat spayed. I was told to have her there 2/26/2014 between 7am-7:30am. I got there at 7:20am. The doors were locked. I knocked and was told to come back at 7:30 and she just walked

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Absolutely the worst customer service ever. On top of that their vet care is deplorable and prices high. Please...do not take your dog to this vet.

3
★★★★★

Absolutely the worst customer service ever. On top of that their vet care is deplorable and prices high. Please...do not take your dog to this vet.

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In Spring 2011, Dr. Herd bought the clinic and has since made it an even better place for our pets. Not only is she a fabulous vet, she has added a new vet, Dr. Heckle who is also excellent. They are both compassionate caring practitioners with superior diagnostic skills. I have transferred my feline family to this practice and couldn't be more pleased. This clinic is affordable yet the care your pets receive is terrific. They support the local rescue community and will do everything they can to help our furry family members.

5
★★★★★

In Spring 2011, Dr. Herd bought the clinic and has since made it an even better place for our pets. Not only is she a fabulous vet, she has added a new vet, Dr. Heckle who is also excellent. They are both compassionate caring practitioners with superior diagnostic skills. I have transferred my feline family to this practice and couldn't be more pleased. This clinic is affordable yet the care your pets receive is terrific. They support the local rescue community and will do everything they can to help our furry family members.

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In spring of 2001, the clinic was bought by Dr. Herd and the clinic is just fabulous. Dr. Herd is one of the best vets I have ever been to and since she has taken over ownership of the business everything about the clinic is improved.

3
★★★★★

In spring of 2001, the clinic was bought by Dr. Herd and the clinic is just fabulous. Dr. Herd is one of the best vets I have ever been to and since she has taken over ownership of the business everything about the clinic is improved.

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After reading the bad review, I felt I should post a posititve review from our recent experience. We adopted a pet from Metro animal control that turned out to be very sick, and the Animal House staff and Dr. Herd went above and beyond their responsibilities in helping us through the difficult ordeal. We live in Pleasant View, so the location is very inconvenient for us but we would consider making the drive in the future for our pets needs.

4
★★★★☆

After reading the bad review, I felt I should post a posititve review from our recent experience. We adopted a pet from Metro animal control that turned out to be very sick, and the Animal House staff and Dr. Herd went above and beyond their responsibilities in helping us through the difficult ordeal. We live in Pleasant View, so the location is very inconvenient for us but we would consider making the drive in the future for our pets needs.

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I see that the negatives written about this vet occurred before the new vet came in and I want to encourage the readers to reconsider this office if you had a prior bad experience. We had a wonderful experience with the new vet. Our ancient dog was in pain due to a large tumor and the vet recommended no surgery because of her age (15). We expected that assessment, but were saddened all weekend. Surprisingly, we received a call on Monday from the vet (two actually - I'm hard to track down at work) to say that she had researched and spoken with several other vets over the weekend. She explained that our dog was otherwise healthy, the tumor seemed to be removable without much internal trauma and otherwise went over the pros and cons again with a more positive outcome potential. Death from a growing tumor was not something we wanted our old girl to face, and not withstanding her hips - which make her legs resemble linguine these days - her labs were good and her spirit was still young...in short, surgery was done and the outcome was wonderful. The vet personally checked on her many times throughout the weekend and the office encouraged us to come by and visit - even after hours. Six months later, our old girl is no longer in pain and has no signs nor symptoms of pain from the tumor. She plays with her bunny and has regained some of the joy she had before the tumor. We will forever appreciate the extra attention given by this vet who could have taken the easy way out by not risking a bad outcome just because it was the more accepted opinion. She took time to see our animal as the unique creature she is, collaborated with other vets, and then educated us on our options so that we could make an informed decision. Thanks again!

5
★★★★★

I see that the negatives written about this vet occurred before the new vet came in and I want to encourage the readers to reconsider this office if you had a prior bad experience. We had a wonderful experience with the new vet. Our ancient dog was in pain due to a large tumor and the vet recommended no surgery because of her age (15). We expected that assessment, but were saddened all weekend. Surprisingly, we received a call on Monday from the vet (two actually - I'm hard to track down at work) to say that she had researched and spoken with several other vets over the weekend. She explained that our dog was otherwise healthy, the tumor seemed to be removable without much internal trauma and otherwise went over the pros and cons again with a more positive outcome potential. Death from a growing tumor was not something we wanted our old girl to face, and not withstanding her hips - which make her legs resemble linguine these days - her labs were good and her spirit was still young...in short, surgery was done and the outcome was wonderful. The vet personally checked on her many times throughout the weekend and the office encouraged us to come by and visit - even after hours. Six months later, our old girl is no longer in pain and has no signs nor symptoms of pain from the tumor. She plays with her bunny and has regained some of the joy she had before the tumor. We will forever appreciate the extra attention given by this vet who could have taken the easy way out by not risking a bad outcome just because it was the more accepted opinion. She took time to see our animal as the unique creature she is, collaborated with other vets, and then educated us on our options so that we could make an informed decision. Thanks again!

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.

Read a lot of the bad on here and elsewhere. So i went to various vets to get a price idea. 110$ is minimum for one, 45 dollars was another to just walk in the door. Just dont have it so decided to try AH anyway. I may have 1 advantage by being familiar with cats and what ails them, and advised the vet what i thought was wrong with my 8year old gray tabby. inner ear infection. Vet looked in his ears and I feel i/Luke got great treatment from the vet and 1 assistant. I got 2 meds, and ears cleaned out of mites/gunk. 77$. Low cost but still really good service. EXCEPT: I give an F to the receptionist, who never ever acknowledged me. (BASIC customer service!). I signed in about 1, after 30min of 'silence', i get called by receptionist to answer ?s. Shes not at all friendly. If it wasnt for this, out of a high 10, AH would get a 10. But that front desk is very important in how customers (human and animal!) 'perceive' a place by how they are 'received'. Front desk failed. AH gets a 71/2. Oh and maybe i went on an off day, but there were only 3 of us. No crowded horrible conditions like one reads on here. I will go back.

4
★★★★☆

Read a lot of the bad on here and elsewhere. So i went to various vets to get a price idea. 110$ is minimum for one, 45 dollars was another to just walk in the door. Just dont have it so decided to try AH anyway. I may have 1 advantage by being familiar with cats and what ails them, and advised the vet what i thought was wrong with my 8year old gray tabby. inner ear infection. Vet looked in his ears and I feel i/Luke got great treatment from the vet and 1 assistant. I got 2 meds, and ears cleaned out of mites/gunk. 77$. Low cost but still really good service. EXCEPT: I give an F to the receptionist, who never ever acknowledged me. (BASIC customer service!). I signed in about 1, after 30min of 'silence', i get called by receptionist to answer ?s. Shes not at all friendly. If it wasnt for this, out of a high 10, AH would get a 10. But that front desk is very important in how customers (human and animal!) 'perceive' a place by how they are 'received'. Front desk failed. AH gets a 71/2. Oh and maybe i went on an off day, but there were only 3 of us. No crowded horrible conditions like one reads on here. I will go back.

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.

I started taking my pit bull there about 6 months ago and have been happy to make all appointments since. The price is very reasonable and the staff is very friendly and encouraging with all my questions (138 is my first dog). I know I can be over bearing at times but they go out of their way to make me feel confident with my dog and his needs.

5
★★★★★

I started taking my pit bull there about 6 months ago and have been happy to make all appointments since. The price is very reasonable and the staff is very friendly and encouraging with all my questions (138 is my first dog). I know I can be over bearing at times but they go out of their way to make me feel confident with my dog and his needs.

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I took my dog to Animal House after hearing it on the radio and they were great. He was getting neutered and they sent him home with a "pookie bear". He was happy, as could be expected, and everyone was REALLY friendly. I was talking with the one of the girls and they take in a lot of strays and work with a few shelters around town. I will be back and recommend it to everyone who cares about their pets, Animal House treats them like their own!

5
★★★★★

I took my dog to Animal House after hearing it on the radio and they were great. He was getting neutered and they sent him home with a "pookie bear". He was happy, as could be expected, and everyone was REALLY friendly. I was talking with the one of the girls and they take in a lot of strays and work with a few shelters around town. I will be back and recommend it to everyone who cares about their pets, Animal House treats them like their own!

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When it was Animal Birth Control, it sucked. Now as Animal House, it still sucks. The owner is not a vet and cannot seem to find staff that doesn't suck. The lady who gave my cat her shots had no idea what she was doing. I saw her working the checkout at Petsmart recently so I guess she got out or got fired. The horror stories are all over the place and there is a reason. They are NOT cheap anymore and if I'm paying Belle Meade prices, I want Belle Meade care.

1
★☆☆☆☆

When it was Animal Birth Control, it sucked. Now as Animal House, it still sucks. The owner is not a vet and cannot seem to find staff that doesn't suck. The lady who gave my cat her shots had no idea what she was doing. I saw her working the checkout at Petsmart recently so I guess she got out or got fired. The horror stories are all over the place and there is a reason. They are NOT cheap anymore and if I'm paying Belle Meade prices, I want Belle Meade care.

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0 out of 1 people found this review helpful.

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Some of these posts I dont understand.When it was called Animal Birth control clinic I took a dog in,and the vet smacked her in the head when she wouldnt be still for a test.

But I ran into some problems at another vet I had been going to,and my dog needed to be seen so I called and they had changed to Animal House.Found out it was new owner,and staff so tried it.

My dog doesnt like strangers,and he will hide,but he was jumping and kissing on all who worked there,and thats not like him.

He had two bad ear infections,and they took good care of him.The owner is not rude,and she does care for the animals.

So I dont get these bad reviews im reading

4
★★★★☆

Some of these posts I dont understand.When it was called Animal Birth control clinic I took a dog in,and the vet smacked her in the head when she wouldnt be still for a test.

But I ran into some problems at another vet I had been going to,and my dog needed to be seen so I called and they had changed to Animal House.Found out it was new owner,and staff so tried it.

My dog doesnt like strangers,and he will hide,but he was jumping and kissing on all who worked there,and thats not like him.

He had two bad ear infections,and they took good care of him.The owner is not rude,and she does care for the animals.

So I dont get these bad reviews im reading

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I read all the reviews on this page and then called the clinic. After speaking with one of the techs, I realized that many of these comments were referring to an old clinic that was in the same location for many years. The vet I saw was very professional, discussed my situation and gave me options. I was given an estimate on what was to be done and even told I could apply for care credit(which I had never heard of ) to help pay expenses. I didn't need this after we worked up the estimate and the doctor even opted to do the surgery on Saturday AM, which is not a normal surgery day. . The waiting rooms were full and the staff very pleasant and helpful. Thank goodness for this clinic

4
★★★★☆

I read all the reviews on this page and then called the clinic. After speaking with one of the techs, I realized that many of these comments were referring to an old clinic that was in the same location for many years. The vet I saw was very professional, discussed my situation and gave me options. I was given an estimate on what was to be done and even told I could apply for care credit(which I had never heard of ) to help pay expenses. I didn't need this after we worked up the estimate and the doctor even opted to do the surgery on Saturday AM, which is not a normal surgery day. . The waiting rooms were full and the staff very pleasant and helpful. Thank goodness for this clinic

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Animal House has helped us to provide healthcare to our 3 cats that otherwise we absolutely could not afford. They are always friendly and helpful in every way. We love the owner and applaud her for what she is trying her best to do for animals. I will take my 3 cats there and thankful for it.

4
★★★★☆

Animal House has helped us to provide healthcare to our 3 cats that otherwise we absolutely could not afford. They are always friendly and helpful in every way. We love the owner and applaud her for what she is trying her best to do for animals. I will take my 3 cats there and thankful for it.

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If your pet is needing good vet care I'd go elsewhere. The female vet is good, but the owner is not good! About the vet - hopefully she will get wise and leave this cracker jack cut the corner vet clinic. The owner was wanting to cut corners and hired a vet right out of vet school. She should have hired two vets. One older and one new as all the good vet clinics around do. The owner, who is not a vet, debates with the vets right in front of customers! The owner is a know it all. They don't call you back with test results. You can hear the owner, Rhonda, moaning if you call the the second time. They are unsure of diagnosis as the owner (who is not a vet) says well try this and that. She has about as much medical knowledge as a rock! She is rude, and a know it all that actually knows nothing! It won't be there a year! Go elsewhere while your pet is alive. For spays or neuters they might be okay. I would check the suture material first to make sure it's good! To the owner it's a business and she doesn't seem to care about the pets well being at all!

2
★★☆☆☆

If your pet is needing good vet care I'd go elsewhere. The female vet is good, but the owner is not good! About the vet - hopefully she will get wise and leave this cracker jack cut the corner vet clinic. The owner was wanting to cut corners and hired a vet right out of vet school. She should have hired two vets. One older and one new as all the good vet clinics around do. The owner, who is not a vet, debates with the vets right in front of customers! The owner is a know it all. They don't call you back with test results. You can hear the owner, Rhonda, moaning if you call the the second time. They are unsure of diagnosis as the owner (who is not a vet) says well try this and that. She has about as much medical knowledge as a rock! She is rude, and a know it all that actually knows nothing! It won't be there a year! Go elsewhere while your pet is alive. For spays or neuters they might be okay. I would check the suture material first to make sure it's good! To the owner it's a business and she doesn't seem to care about the pets well being at all!

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0 out of 1 people found this review helpful.

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I just saw where the girl vet resigned. Thank goodness. Now maybe the service will improve. I spent over 20 minutes waiting for her to see me and then it took her another 20 minutes to get my medicines so I could leave. The techs kept apologizing for the wait and I know they were trying to get things done faster. Good riddance to the snail. I know they can't get anyone slower than this one.

5
★★★★★

I just saw where the girl vet resigned. Thank goodness. Now maybe the service will improve. I spent over 20 minutes waiting for her to see me and then it took her another 20 minutes to get my medicines so I could leave. The techs kept apologizing for the wait and I know they were trying to get things done faster. Good riddance to the snail. I know they can't get anyone slower than this one.

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0 out of 1 people found this review helpful.

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We love the changes at this clinic. The new owner has not changed prices and the care our animals get is just as good as the high prices places that charge twice as much. The only bad experience was with the younger vet who wasn't very clear on her diagnosis and we actually didn't know she was a vet until we questioned our charge for a vet visit. Maybe she is just new and doesn't have the confidence and knowledge level. The older man we saw on our second visit was great. Explained exactly what was going on and what we could expect. We highly recommend taking your animals here.

2
★★★★☆

We love the changes at this clinic. The new owner has not changed prices and the care our animals get is just as good as the high prices places that charge twice as much. The only bad experience was with the younger vet who wasn't very clear on her diagnosis and we actually didn't know she was a vet until we questioned our charge for a vet visit. Maybe she is just new and doesn't have the confidence and knowledge level. The older man we saw on our second visit was great. Explained exactly what was going on and what we could expect. We highly recommend taking your animals here.

Pros: Nice, clean, affordable vet care.

Cons: Younger doctor not professional.

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The full-time veterinarian put in her resignation yesterday. She had good reason to do so. The irregularities at that place were going to cost her her veterinary license. Stay away, people.

1
★☆☆☆☆

The full-time veterinarian put in her resignation yesterday. She had good reason to do so. The irregularities at that place were going to cost her her veterinary license. Stay away, people.

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1 out of 1 people found this review helpful.

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i am appalled and angered by what i read from another reviewer. lets start with stressing a sick cat can kill it, 2nd even if she got the catheter in would she know how to set the drips?? 3 if you cant hit a vein ( and you know if you cant) then why not do subcutaneous??i, myself, have been to this place a hand full of times. the staff, overall, is rude. my file is always missing. and i am constantly being charged more and more.and what was this review i saw animalhouse223@gmail.com??!!?? why would i email the clinic if they cant even treat me right as a customer, face to face. im supposed to thing you'll take an email serious? nope! and lastly i have to say that i think it is so stupid that every time i've been there they have had a cat cage in the waiting room with kittens in it. hello!!! dogs bark at them constantly, other cats wig out, and the poor kittens are terrified!

1
★☆☆☆☆

i am appalled and angered by what i read from another reviewer. lets start with stressing a sick cat can kill it, 2nd even if she got the catheter in would she know how to set the drips?? 3 if you cant hit a vein ( and you know if you cant) then why not do subcutaneous??i, myself, have been to this place a hand full of times. the staff, overall, is rude. my file is always missing. and i am constantly being charged more and more.and what was this review i saw animalhouse223@gmail.com??!!?? why would i email the clinic if they cant even treat me right as a customer, face to face. im supposed to thing you'll take an email serious? nope! and lastly i have to say that i think it is so stupid that every time i've been there they have had a cat cage in the waiting room with kittens in it. hello!!! dogs bark at them constantly, other cats wig out, and the poor kittens are terrified!

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1 out of 3 people found this review helpful.

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The new owner is very happy to gouge holes in your pocketbook for you for a very long wait. I guess the customers are expected to pay for all the fancy improvements. If you do decide to take your animal here, I would advise that you speak to the nice doctor instead of the owner (who just thinks she's a vet). I don't think vet clinics owned by non-vets are a good idea at all. In this case, the owner seems to believe that she BOUGHT a DVM along with the clinic. If you ask one of the assistants for advice, she will butt in and gainsay whatever the technician is attempting to tell you. A very bad vibe there, really. Your animal is too important to leave to the dubious sanity/ethics of this owner. The cost is low: you get the care you pay for.

0
★☆☆☆☆

The new owner is very happy to gouge holes in your pocketbook for you for a very long wait. I guess the customers are expected to pay for all the fancy improvements. If you do decide to take your animal here, I would advise that you speak to the nice doctor instead of the owner (who just thinks she's a vet). I don't think vet clinics owned by non-vets are a good idea at all. In this case, the owner seems to believe that she BOUGHT a DVM along with the clinic. If you ask one of the assistants for advice, she will butt in and gainsay whatever the technician is attempting to tell you. A very bad vibe there, really. Your animal is too important to leave to the dubious sanity/ethics of this owner. The cost is low: you get the care you pay for.

Pros: low cost for spay/neuter

Cons: might harm your animal, will gouge pocket with unnecessary tests

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I was employed here until recently. This is the last place I would take any of my animals. The vets are excellent, but there is only so much they can do.
The first thing to be paid is payroll, according to the owner. This cannot even be met, and every fortnight someone has to wait an extra 5 or 6 days for their money. My paycheck has bounced on one occasion, but of course it had to be MY bank's fault that the account that the check was drawn on was empty! The lack of funds means that there is little or nothing left for surgical tools and drugs. In fact, just days before Christmas myself and another member of staff was layed off and yet another had her hours cut in half because animal house is not only not making a profit- It makes a dead loss!
I know of an incident in early November where a cat was brought in to the clinic when the vet was off sick. I found this animal dead the next morning. Instead of informing the owners of this animal that there was no vet there that day and referring them elsewhere, the owner (who is not a veterinarian, or even a veterinary technician for that matter) admitted the animal, diagnosed it, and treated it by attempting to catheterise it, and failing spectaculary. I am not saying that the animal had a chance of survival, but I am saying BEWARE LEST YOUR OWN ANIMAL BE DIAGNOSED AND TREATED BY A LAYMAN, and you find yourself at the back of a long line trying to sue.
On my last working day at animal house, I was bitten by a dog when prepping it for surgery with the help of another tech. While the bite was not serious, it did break the skin. I wanted to report the bite to the authorities and to make an injury on duty report. The owner told me that a bite report was not neccesary (a lie) and was furious when I reported it to Metro. Instead of going to a doctor for antibiotic treatment, the owner wanted the vet to treat me with Amoxicyllin. I refused because the vet could lose his/her lisence for that AND THE OWNER KNOWS THAT! Next she refused to supply me with the injury on duty form 101, so that I would have to pay my medical expenses out of my own pocket.
In any event, the place is going to go belly-up in the near future, and a jolly good thing that is for the animals that live there in cages 24-7. The owner apparently cannot decide whether she would rather run a veterinary clinic (badly) or an animal rescue (badly). A classical example of champagne-taste on a beer-budget.

1
★☆☆☆☆

I was employed here until recently. This is the last place I would take any of my animals. The vets are excellent, but there is only so much they can do.
The first thing to be paid is payroll, according to the owner. This cannot even be met, and every fortnight someone has to wait an extra 5 or 6 days for their money. My paycheck has bounced on one occasion, but of course it had to be MY bank's fault that the account that the check was drawn on was empty! The lack of funds means that there is little or nothing left for surgical tools and drugs. In fact, just days before Christmas myself and another member of staff was layed off and yet another had her hours cut in half because animal house is not only not making a profit- It makes a dead loss!
I know of an incident in early November where a cat was brought in to the clinic when the vet was off sick. I found this animal dead the next morning. Instead of informing the owners of this animal that there was no vet there that day and referring them elsewhere, the owner (who is not a veterinarian, or even a veterinary technician for that matter) admitted the animal, diagnosed it, and treated it by attempting to catheterise it, and failing spectaculary. I am not saying that the animal had a chance of survival, but I am saying BEWARE LEST YOUR OWN ANIMAL BE DIAGNOSED AND TREATED BY A LAYMAN, and you find yourself at the back of a long line trying to sue.
On my last working day at animal house, I was bitten by a dog when prepping it for surgery with the help of another tech. While the bite was not serious, it did break the skin. I wanted to report the bite to the authorities and to make an injury on duty report. The owner told me that a bite report was not neccesary (a lie) and was furious when I reported it to Metro. Instead of going to a doctor for antibiotic treatment, the owner wanted the vet to treat me with Amoxicyllin. I refused because the vet could lose his/her lisence for that AND THE OWNER KNOWS THAT! Next she refused to supply me with the injury on duty form 101, so that I would have to pay my medical expenses out of my own pocket.
In any event, the place is going to go belly-up in the near future, and a jolly good thing that is for the animals that live there in cages 24-7. The owner apparently cannot decide whether she would rather run a veterinary clinic (badly) or an animal rescue (badly). A classical example of champagne-taste on a beer-budget.

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3 out of 4 people found this review helpful.

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I loved abcc for years. I would go no place else. Dr goldston worked magic and it was nothing for her and her staff to go out of their way to find what ever you needed and at the righ price too.When they brought on a new young doctor named cardona it was all downhill from there. She wanted to charge lots of money for unnecessary tests every time i walked in the door. honestly i think she saw $$$ when she looked at me. Not to mention she struggled with simple things like ""male"" and ""female"". If you requested to see another doctor you would have to wait hours just to find that they have been sitting on the butts in the office in spite of you. I could go on about this doctor and her tactics forever but i have only been given 2000 characters. Be warned -- I believe she left this clinic to go work at another. The receptionist is loud, rude, and unintelligent to boot.\r
This clinic is now under new managementand has changed the name to animal house. It is way more expensive and like the clinice before them love to charge you for ""tests"" that you dont need. and $25 for a 2 second doctor visit. this place is a joke and i dont reccomend that anyone go here.

0
★☆☆☆☆

I loved abcc for years. I would go no place else. Dr goldston worked magic and it was nothing for her and her staff to go out of their way to find what ever you needed and at the righ price too.When they brought on a new young doctor named cardona it was all downhill from there. She wanted to charge lots of money for unnecessary tests every time i walked in the door. honestly i think she saw $$$ when she looked at me. Not to mention she struggled with simple things like ""male"" and ""female"". If you requested to see another doctor you would have to wait hours just to find that they have been sitting on the butts in the office in spite of you. I could go on about this doctor and her tactics forever but i have only been given 2000 characters. Be warned -- I believe she left this clinic to go work at another. The receptionist is loud, rude, and unintelligent to boot.\r
This clinic is now under new managementand has changed the name to animal house. It is way more expensive and like the clinice before them love to charge you for ""tests"" that you dont need. and $25 for a 2 second doctor visit. this place is a joke and i dont reccomend that anyone go here.

Pros: N/A

Cons: $$$$$, rude, lies

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I would just like to say that I am the person who wrote the previous comment and am currently employed by the clinic.
That is my own personal email address and I check it several times a day and always get back with anyone who emails me.
I am a graduating senior at MTSU and know what to do and not to do when it comes to customers and complaints.
I do not appreciate the fact that I put my own personal information out there and then have to read complaints about that. If you want things changed, I would suggest 1. not being annonymous so that I can assist you and 2. emailing me and giving me a chance.
When the clinic was bought...a lot fo things had to change, and we are still going through changes. It is a new business, and we have a lot of kinks still, but it does not change the fact that we are doing the best we can.
I am an avid animal lover and animal activist. I would love to hear comments, complaints, suggestions, anything. Please email me and let me know what I can do to try to help.
animalhouse223@gmail.com
Britt

3
★★★☆☆

I would just like to say that I am the person who wrote the previous comment and am currently employed by the clinic.
That is my own personal email address and I check it several times a day and always get back with anyone who emails me.
I am a graduating senior at MTSU and know what to do and not to do when it comes to customers and complaints.
I do not appreciate the fact that I put my own personal information out there and then have to read complaints about that. If you want things changed, I would suggest 1. not being annonymous so that I can assist you and 2. emailing me and giving me a chance.
When the clinic was bought...a lot fo things had to change, and we are still going through changes. It is a new business, and we have a lot of kinks still, but it does not change the fact that we are doing the best we can.
I am an avid animal lover and animal activist. I would love to hear comments, complaints, suggestions, anything. Please email me and let me know what I can do to try to help.
animalhouse223@gmail.com
Britt

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1 out of 3 people found this review helpful.

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I took my pets to Animal Birth Control for years through all the owners and vets, and I was always treated with compassion and understanding even though I did not have thousand's of dollars to spend every time one of them got a sniffle! But they would still see me, see my pets, and do anything they could for me. They did dentals for my pets for the price that other places would charge for an office visit! They spayed and neutered every one of my five animals and I never had one single problem with any of them! I know that people turn there nose up at discount vet care, but some of us cannot afford any of the sixty dollar office visits just for a rabies shot! Besides, no matter how much you are willing to spend, there is no such thing as a clinic (human or animal) with no boo boo on there record. Id rather go to people who wont try to empty my wallet every time I walk in the door! I was sad to see it close, and have not been into the new clinic since it changed hands.

5
★★★★★

I took my pets to Animal Birth Control for years through all the owners and vets, and I was always treated with compassion and understanding even though I did not have thousand's of dollars to spend every time one of them got a sniffle! But they would still see me, see my pets, and do anything they could for me. They did dentals for my pets for the price that other places would charge for an office visit! They spayed and neutered every one of my five animals and I never had one single problem with any of them! I know that people turn there nose up at discount vet care, but some of us cannot afford any of the sixty dollar office visits just for a rabies shot! Besides, no matter how much you are willing to spend, there is no such thing as a clinic (human or animal) with no boo boo on there record. Id rather go to people who wont try to empty my wallet every time I walk in the door! I was sad to see it close, and have not been into the new clinic since it changed hands.

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0 out of 1 people found this review helpful.

.

My dog, who was a rescue dog, was spayed here before we got her. A year later, she developed complications. Three follow-up surgeries later confirmed that this clinic used the wrong kind of suture. For over a year, the sutures were festering in her body and infecting her. She could have easily died. We had to take her to one of a handful of vet specialists in the country to save her. And...when I asked Dr. Goldston to at least pay for the follow-up surgeries, she said that the suture they used was ""good professional standard of care"". The vet specialist totally disagrees. They used a suture that is only to be used on outside skin wounds--but they used them on the inside of her! I am continuing the fight. I do not want to see any other dogs suffer and possibly die.\r
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They treated this sweet, neglected rescue animal like a ""throw-away"" dog. Deplorable!

0
★☆☆☆☆

My dog, who was a rescue dog, was spayed here before we got her. A year later, she developed complications. Three follow-up surgeries later confirmed that this clinic used the wrong kind of suture. For over a year, the sutures were festering in her body and infecting her. She could have easily died. We had to take her to one of a handful of vet specialists in the country to save her. And...when I asked Dr. Goldston to at least pay for the follow-up surgeries, she said that the suture they used was ""good professional standard of care"". The vet specialist totally disagrees. They used a suture that is only to be used on outside skin wounds--but they used them on the inside of her! I am continuing the fight. I do not want to see any other dogs suffer and possibly die.\r
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They treated this sweet, neglected rescue animal like a ""throw-away"" dog. Deplorable!

Cons: Extreme negligence

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My dog, who was a rescue dog, was spayed here before we got her. A year later, she developed complications. Three follow-up surgeries later confirmed that this clinic used the wrong kind of suture. For over a year, the sutures were festering in her body and infecting her. She could have easily died. We had to take her to one of a handful of vet specialists in the country to save her. And...when I asked Dr. Goldston to at least pay for the follow-up surgeries, she said that the suture they used was "good professional standard of care". The vet specialist totally disagrees. They used a suture that is only to be used on outside skin wounds--but they used them on the inside of her! I am continuing the fight. I do not want to see any other dogs suffer and possibly die. They treated this sweet, neglected rescue animal like a "throw-away" dog. Deplorable!

1
★☆☆☆☆

My dog, who was a rescue dog, was spayed here before we got her. A year later, she developed complications. Three follow-up surgeries later confirmed that this clinic used the wrong kind of suture. For over a year, the sutures were festering in her body and infecting her. She could have easily died. We had to take her to one of a handful of vet specialists in the country to save her. And...when I asked Dr. Goldston to at least pay for the follow-up surgeries, she said that the suture they used was "good professional standard of care". The vet specialist totally disagrees. They used a suture that is only to be used on outside skin wounds--but they used them on the inside of her! I am continuing the fight. I do not want to see any other dogs suffer and possibly die. They treated this sweet, neglected rescue animal like a "throw-away" dog. Deplorable!

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2 out of 2 people found this review helpful.

.

Some folks expect red carpet treatment wherever they go and consider any inconvenience an insult. With a budget-oriented clinic like this one, there are no compromises on pet care. Their staff is conscientious and caring, but they work with limited resources. Why? Because they provide pet care at prices that encourage people to make certain the animals that love them unconditionally get the health care they need.\r
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It's that half-full or half-empty picture. If they had greater resources, they could do more. But to have those greater resources, they'd have to charge more. If they charged more, then there are some people who wouldn't take their pet to the vet.\r
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The clinic is clean. The doctors and staff are courteous and caring. They could have set up shop anywhere in Nashville and charged higher rates. Instead, they choose to serve an underserved population - not just people with budgets, but the pets of people whose money is tight.\r
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I give them a 9 for service and a 10 for heart.\r
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2
★★★★★

Some folks expect red carpet treatment wherever they go and consider any inconvenience an insult. With a budget-oriented clinic like this one, there are no compromises on pet care. Their staff is conscientious and caring, but they work with limited resources. Why? Because they provide pet care at prices that encourage people to make certain the animals that love them unconditionally get the health care they need.\r
\r
It's that half-full or half-empty picture. If they had greater resources, they could do more. But to have those greater resources, they'd have to charge more. If they charged more, then there are some people who wouldn't take their pet to the vet.\r
\r
The clinic is clean. The doctors and staff are courteous and caring. They could have set up shop anywhere in Nashville and charged higher rates. Instead, they choose to serve an underserved population - not just people with budgets, but the pets of people whose money is tight.\r
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I give them a 9 for service and a 10 for heart.\r
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Pros: Loving and affordable care for your pet.

Cons: None.

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Because they provide pet care at prices that encourage people to make certain the animals that love them unconditionally get the health care they need. The clinic is clean. The staff are courteous and caring. They could have set up shop anywhere in Nashville and charged higher rates. Instead, they choose to serve an underserved population - the pets of people whose money is tight. Because they are here, some pets that might not get to the vet are able to get the care they need.
I give them a 9 for service and a 10 for heart.

5
★★★★★

Because they provide pet care at prices that encourage people to make certain the animals that love them unconditionally get the health care they need. The clinic is clean. The staff are courteous and caring. They could have set up shop anywhere in Nashville and charged higher rates. Instead, they choose to serve an underserved population - the pets of people whose money is tight. Because they are here, some pets that might not get to the vet are able to get the care they need.
I give them a 9 for service and a 10 for heart.

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1 out of 2 people found this review helpful.

.

After hearing all sorts of good things about this place....(ha) I have just had the utmost worse experience at this clinic. I had an appt to get my dog spayed, and they cancelled the day before, then rescheduled for a week later, thus 2 days before trying to cancel again, explained that I really needed this appt., receptionist said not a problem they would find someone else to reschedule, so I show up for my appt and they tell me im not on the books that they cant help me! I was FURIOUS! then the dr comes out and says oh we cant spay your dog because we dont have the right Suture? Come on give me a break, you should have had it a week ago! BEWARE of the Lies, I will definately not reccomend nor will I return to this place!

1
★★☆☆☆

After hearing all sorts of good things about this place....(ha) I have just had the utmost worse experience at this clinic. I had an appt to get my dog spayed, and they cancelled the day before, then rescheduled for a week later, thus 2 days before trying to cancel again, explained that I really needed this appt., receptionist said not a problem they would find someone else to reschedule, so I show up for my appt and they tell me im not on the books that they cant help me! I was FURIOUS! then the dr comes out and says oh we cant spay your dog because we dont have the right Suture? Come on give me a break, you should have had it a week ago! BEWARE of the Lies, I will definately not reccomend nor will I return to this place!

Pros: Good Price if you can actually get the service done!

Cons: Always rescheduling and then telling you they cant service your appt!?!?!

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After hearing all sorts of good things about this place....(ha) I have just had the utmost worse experience at this clinic. I had an appt to get my dog spayed, and they cancelled the day before, then rescheduled for a week later, thus 2 days before trying to cancel again, explained that I really needed this appt., receptionist said not a problem they would find someone else to reschedule, so I show up for my appt and they tell me im not on the books that they cant help me! I was FURIOUS! then the dr comes out and says oh we cant spay your dog because we dont have the right Suture? Come on give me a break, you should have had it a week ago! BEWARE of the Lies, I will definately not reccomend nor will I return to this place!

1
★☆☆☆☆

After hearing all sorts of good things about this place....(ha) I have just had the utmost worse experience at this clinic. I had an appt to get my dog spayed, and they cancelled the day before, then rescheduled for a week later, thus 2 days before trying to cancel again, explained that I really needed this appt., receptionist said not a problem they would find someone else to reschedule, so I show up for my appt and they tell me im not on the books that they cant help me! I was FURIOUS! then the dr comes out and says oh we cant spay your dog because we dont have the right Suture? Come on give me a break, you should have had it a week ago! BEWARE of the Lies, I will definately not reccomend nor will I return to this place!

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1 out of 2 people found this review helpful.

.

This business has spayed and neutered all of my animals. The prices are great and the environment is comfortable and clean. They had a dog that was abandonded and I took him home; not only did they exam him to make sure he was healthy, they gave me heartworm and flea medicine at no charge just for adopting the dog. My animals never seemed scared or skeptic in this clinic. The staff is always friendly.

PROS: trustworthy and reasonably priced
CONS: need a bigger clinic for the amount of business they do

5
★★★★★

This business has spayed and neutered all of my animals. The prices are great and the environment is comfortable and clean. They had a dog that was abandonded and I took him home; not only did they exam him to make sure he was healthy, they gave me heartworm and flea medicine at no charge just for adopting the dog. My animals never seemed scared or skeptic in this clinic. The staff is always friendly.

PROS: trustworthy and reasonably priced
CONS: need a bigger clinic for the amount of business they do

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0 out of 1 people found this review helpful.

.

This clinic mostly does spays and neuterers. They offer a full array of vet services during certain times and on certain days. This is one of the cheapest places to your dog or cat fixed. They aren't fancy, but are clean and efficient.

PROS: cheap prices
CONS: not fancy

4
★★★★☆

This clinic mostly does spays and neuterers. They offer a full array of vet services during certain times and on certain days. This is one of the cheapest places to your dog or cat fixed. They aren't fancy, but are clean and efficient.

PROS: cheap prices
CONS: not fancy

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1 out of 2 people found this review helpful.

.

We started going to the ABCC because they are a budget clinic, but we've returned for all our pet needs. The facility is small and gets busy on Saturday mornings, but you never have to wait longer than 30 mins in the walk-in clinic. The nursing staff is quick and knowledgeable. We dropped our precious pup to be neutered and picked him up the same day with no complications. We will continue going to them for all our veterinary needs.

2
★★★★★

We started going to the ABCC because they are a budget clinic, but we've returned for all our pet needs. The facility is small and gets busy on Saturday mornings, but you never have to wait longer than 30 mins in the walk-in clinic. The nursing staff is quick and knowledgeable. We dropped our precious pup to be neutered and picked him up the same day with no complications. We will continue going to them for all our veterinary needs.

Pros: Great Value, Quick

Cons: , Gets busy on Sat Morn

 

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