Donelson Dog Grooming

★★☆☆☆

About Donelson Dog Grooming

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Pets & Animals

Pets & Animals
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Pampered Pets

162 Old Airport Rd Nashville, AR

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Pampered Pets

446 Hempstead 37 Ozan, AR

2.4 10
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I've been there with my pomeranian several times, and the first few times they kept losing my information and had to fill it all out again. They seemed unorganized, but got the job done...until last time. When on the phone making the appt, and when dropping her off (they were 10 min late opening the store), I had to repeat myself a few times that I wanted her hair cut so that only 1/2 inch was left, because they kept saying 'ok, we'll take off 1/2 inch' (her fur is about 3 inches long). They would call when she was ready, which would be around "1 or 2" that afternoon. At 2:45, I called to check on her, and they said she was next in line, and they would call soon. They weren't joking...they called back at 3:00 and said they were finishing up with her, and I could come pick her up. I arrived at 3:15 (I live close) and paid and then waited 10 minutes for them to finish. When the groomer handed her to me, he realized he forgot to trim her tail, so he told me to wait while he grabbed scissors and quickly trimmed her tail with one snip of the scissors. She still looked as hairy as ever (I wanted a much shorter, summer cut) and I should have said something, but I was ready to leave by that point. They only trimmed 1/2 inch, if that, and some parts weren't cut at all, looking very uneven - I couldn't have done any worse if I did it myself. They are always later than they say they'll be, and their already somewhat high prices increased this last time, and it was a terrible haircut. Definitely not returning to this place.

1
★☆☆☆☆

I've been there with my pomeranian several times, and the first few times they kept losing my information and had to fill it all out again. They seemed unorganized, but got the job done...until last time. When on the phone making the appt, and when dropping her off (they were 10 min late opening the store), I had to repeat myself a few times that I wanted her hair cut so that only 1/2 inch was left, because they kept saying 'ok, we'll take off 1/2 inch' (her fur is about 3 inches long). They would call when she was ready, which would be around "1 or 2" that afternoon. At 2:45, I called to check on her, and they said she was next in line, and they would call soon. They weren't joking...they called back at 3:00 and said they were finishing up with her, and I could come pick her up. I arrived at 3:15 (I live close) and paid and then waited 10 minutes for them to finish. When the groomer handed her to me, he realized he forgot to trim her tail, so he told me to wait while he grabbed scissors and quickly trimmed her tail with one snip of the scissors. She still looked as hairy as ever (I wanted a much shorter, summer cut) and I should have said something, but I was ready to leave by that point. They only trimmed 1/2 inch, if that, and some parts weren't cut at all, looking very uneven - I couldn't have done any worse if I did it myself. They are always later than they say they'll be, and their already somewhat high prices increased this last time, and it was a terrible haircut. Definitely not returning to this place.

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.

Took my dog in for grooming (a chow). She is 4 and has been groomed dozens of times. Apparently she bit the groomer. She has never done this before and it made me wonder why. The grooming was not great, she still had tangles and a dishevled appearance. Won't be going back.

1
★☆☆☆☆

Took my dog in for grooming (a chow). She is 4 and has been groomed dozens of times. Apparently she bit the groomer. She has never done this before and it made me wonder why. The grooming was not great, she still had tangles and a dishevled appearance. Won't be going back.

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There is nothing special about this place. I drop my dog off early in the morning (when they open)in order to decrease the level of anxiety with her and get her back to me quick. They take 5 1/2 hours to cut a 4 pound yorkie?? There was a lady behind me that came in with four dogs and she was done before me! They get to your dog based on when they feel like it. They were rude and unprofessional. My dog shook the whole time.

0
★☆☆☆☆

There is nothing special about this place. I drop my dog off early in the morning (when they open)in order to decrease the level of anxiety with her and get her back to me quick. They take 5 1/2 hours to cut a 4 pound yorkie?? There was a lady behind me that came in with four dogs and she was done before me! They get to your dog based on when they feel like it. They were rude and unprofessional. My dog shook the whole time.

Pros: Only one in its proximity

Cons: Rude, Dirty, Take Too Long (The one star rating is too much)

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I have a beagle/blue heeler mix and have brought my dog to DDG many times for a simple shampoo and nail trim. The staff is so down to earth and friendly. They seem to enjoy working with animals and know what they are doing. I have read negative reviews here and I just want to say that everyone has bad days. Animals are like small children, very unpredictable. Please do not believe everything you read that is negative. THis facility is not the spiffiest one Ive seen, but they are truly educated in grooming and take pride in their trade. I look forward to returning this Spring for a bath for my dog. Hope to see ya there!

5
★★★★★

I have a beagle/blue heeler mix and have brought my dog to DDG many times for a simple shampoo and nail trim. The staff is so down to earth and friendly. They seem to enjoy working with animals and know what they are doing. I have read negative reviews here and I just want to say that everyone has bad days. Animals are like small children, very unpredictable. Please do not believe everything you read that is negative. THis facility is not the spiffiest one Ive seen, but they are truly educated in grooming and take pride in their trade. I look forward to returning this Spring for a bath for my dog. Hope to see ya there!

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I have a little Yorkie and I have brought her in the past with no genuine complaints. The girl that did her this time was very sweet and thorough. My baby also wasn't shaky or scared when i picked her up or when she got home. She smelled great too! Give Kelsi a try if you've ever been unhappy!

5
★★★★★

I have a little Yorkie and I have brought her in the past with no genuine complaints. The girl that did her this time was very sweet and thorough. My baby also wasn't shaky or scared when i picked her up or when she got home. She smelled great too! Give Kelsi a try if you've ever been unhappy!

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I was hesitant to leave my dogs at this shop for their grooming when I realized the groomers were smoking around the pets. Unfortunately, I did so anyway, and my one dog ended up at the hospital because his paw went through the grates on the bottom of the cage and was bleeding all over the place. He ended up with stitches. Why or how my 137 pound dog was in a cage that had an elevated bottom is beyond my comprehension. When I went back up there to be reimbursed for his antibiotics and veterinarian care the groomer handed the wrong dog to the customer in front of me. She was obviously overwhelmed and still smoking around the pets. I will never step foot in this shop again! Do your pets a favor and take them somewhere else.

1
★☆☆☆☆

I was hesitant to leave my dogs at this shop for their grooming when I realized the groomers were smoking around the pets. Unfortunately, I did so anyway, and my one dog ended up at the hospital because his paw went through the grates on the bottom of the cage and was bleeding all over the place. He ended up with stitches. Why or how my 137 pound dog was in a cage that had an elevated bottom is beyond my comprehension. When I went back up there to be reimbursed for his antibiotics and veterinarian care the groomer handed the wrong dog to the customer in front of me. She was obviously overwhelmed and still smoking around the pets. I will never step foot in this shop again! Do your pets a favor and take them somewhere else.

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For the first time I had my 90 lb. Lab mix groomed, she looks awesome, and the staff did a wonderful job. Especially Lee, she had been grooming dogs for years, she knows how to take care of your pet...my experience was very good, she'll trim the nails in a minute with walk ins, cheaper than most vets.
Lee is a caring and experienced dog groomer. I hope you go and see her.
Thanks,
Jane, with Shelby her dog.

4
★★★★☆

For the first time I had my 90 lb. Lab mix groomed, she looks awesome, and the staff did a wonderful job. Especially Lee, she had been grooming dogs for years, she knows how to take care of your pet...my experience was very good, she'll trim the nails in a minute with walk ins, cheaper than most vets.
Lee is a caring and experienced dog groomer. I hope you go and see her.
Thanks,
Jane, with Shelby her dog.

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I used to take my dog to this place but since the shop has been sold, the new owners are very rude and uncaring. The place smells and looks like a junk shop. The groomer who took care of my dog is gone and they wont tell you where she went or what happened. I get the feeling they are lying to me. I wont take my pet in there anymore.

1
★☆☆☆☆

I used to take my dog to this place but since the shop has been sold, the new owners are very rude and uncaring. The place smells and looks like a junk shop. The groomer who took care of my dog is gone and they wont tell you where she went or what happened. I get the feeling they are lying to me. I wont take my pet in there anymore.

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Well my great groomer has left the Fin Den, and I will not be going back here. I was totally unsatisfied with the cut my poodle got recently and no bows or painted nails, and the price was higher! The place is dirty too. I don't really like the changes the new owners have made and won't be back.

2
★★☆☆☆

Well my great groomer has left the Fin Den, and I will not be going back here. I was totally unsatisfied with the cut my poodle got recently and no bows or painted nails, and the price was higher! The place is dirty too. I don't really like the changes the new owners have made and won't be back.

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FIn Den has fish for sale and everything you need for fish. This location is small and cramped. They also offer dog grooming, but the staff is not very good at it. I used to take my dog there, but found the staff to be uncaring and unprofessional.

3
★★★☆☆

FIn Den has fish for sale and everything you need for fish. This location is small and cramped. They also offer dog grooming, but the staff is not very good at it. I used to take my dog there, but found the staff to be uncaring and unprofessional.

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