Petco

★★☆☆☆
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  • 325 Paul Huff Pkwy NW

    Cleveland, TN 37312

    Map & Directions
  • 423-478-9103

1.5 6
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Grooming salon is horrible. I brought my Great Pyrenees in for a summer cut and he looks like a child cut him with a pair of scissors. The salon manager actually hung up on me when I told her how unhappy I was. I have four dogs that I have groomed quite often and will NEVER bring my pets there again. I will be happy to drive them to Chattanooga. The employees in the store try, but really know nothing about animals or animal care.

1
★☆☆☆☆

Grooming salon is horrible. I brought my Great Pyrenees in for a summer cut and he looks like a child cut him with a pair of scissors. The salon manager actually hung up on me when I told her how unhappy I was. I have four dogs that I have groomed quite often and will NEVER bring my pets there again. I will be happy to drive them to Chattanooga. The employees in the store try, but really know nothing about animals or animal care.

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I love petco here in Cleveland; yes some of the people working there aren't very knowledgable but you have to remember that half of the workers are high school kids and they probably just started the week you walked in looking for a specific item. All of the time I have gone in there, they were always very helpful and courteous. Even the groomers there are very sweet and treats my pup with love and care. The pricing is a little high on some of the items and on the pets they sale but other than that they are really a very good place to buy your pet supplies. you can even take your pet with you to the store to pick out what they want :)

4
★★★★☆

I love petco here in Cleveland; yes some of the people working there aren't very knowledgable but you have to remember that half of the workers are high school kids and they probably just started the week you walked in looking for a specific item. All of the time I have gone in there, they were always very helpful and courteous. Even the groomers there are very sweet and treats my pup with love and care. The pricing is a little high on some of the items and on the pets they sale but other than that they are really a very good place to buy your pet supplies. you can even take your pet with you to the store to pick out what they want :)

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My cousin had come down from michigan and she brought her poodle well, she decided she needed to be groomed and the only place that she could find to groom her on saturday was petco, and when she went to pick up her dog she was in shock her dog was not cut but gapped all to pieces! so give your dog a bath yourself!!!!!!!!

1
★☆☆☆☆

My cousin had come down from michigan and she brought her poodle well, she decided she needed to be groomed and the only place that she could find to groom her on saturday was petco, and when she went to pick up her dog she was in shock her dog was not cut but gapped all to pieces! so give your dog a bath yourself!!!!!!!!

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if you go into this store needing an employee for assistance to find a product forget it these people act like YOU DO NOT EXIST they will walk right by you and you have to run them down for help, never mind contacting store mamnagement they could care less maybe this store, does not need to make money, so if that is the case CLOSE IT. the check out lines and long casheiers slow and rude i will go somewhere else!!!!!!!!!!!

1
★☆☆☆☆

if you go into this store needing an employee for assistance to find a product forget it these people act like YOU DO NOT EXIST they will walk right by you and you have to run them down for help, never mind contacting store mamnagement they could care less maybe this store, does not need to make money, so if that is the case CLOSE IT. the check out lines and long casheiers slow and rude i will go somewhere else!!!!!!!!!!!

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well i sent my husband to petco to purchase a bag of dog food my westie has have a specific brand, well anyway i send my hubby to purchase the dog food, the total came to 23.97 he gave the cashier thirty dollars,well in return his change came to 16.03 well he corrects this lady and says i only gave you thirty dollars so to my dissmay and surprise the next amount of change was .60 cents, so i go inside the store and to make a long story short the manager says the cash register says the amount is right and that is was i go on. well i am assuming this SPECIAL REGISTER TAKES THE MONEY AND GIVES YOU YOUR CHANGE! well to no avail i told them keep the money my huband could have taken 10.00 extra dollars i am glad therer are still some honest people in the world like him, and i am sure as the good book says they will lose ten fold. so buy your dog food somewhere else these people are the most rude managers in the world.

1
★☆☆☆☆

well i sent my husband to petco to purchase a bag of dog food my westie has have a specific brand, well anyway i send my hubby to purchase the dog food, the total came to 23.97 he gave the cashier thirty dollars,well in return his change came to 16.03 well he corrects this lady and says i only gave you thirty dollars so to my dissmay and surprise the next amount of change was .60 cents, so i go inside the store and to make a long story short the manager says the cash register says the amount is right and that is was i go on. well i am assuming this SPECIAL REGISTER TAKES THE MONEY AND GIVES YOU YOUR CHANGE! well to no avail i told them keep the money my huband could have taken 10.00 extra dollars i am glad therer are still some honest people in the world like him, and i am sure as the good book says they will lose ten fold. so buy your dog food somewhere else these people are the most rude managers in the world.

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I have visited this store on a weekly basis. I found their staff to be very rude and not knowledgeable about their products. The seleves are not stocked on a weekly basis.

1
★☆☆☆☆

I have visited this store on a weekly basis. I found their staff to be very rude and not knowledgeable about their products. The seleves are not stocked on a weekly basis.

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