Portland Medical Ctr

★★☆☆☆

About Portland Medical Ctr

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Community & Social Services

Community & Social Services
More choices in Portland:
Resultset_next

Fish Disease Lab

1652C US-82 Lake Village, AR

Resultset_next

Ashley Chicot Electric Co-Op

307 E Jefferson St Hamburg, AR

2.0 2
Hi! Sign in to let us know how Portland Medical Ctr was?
Write a Review
.

I work in the medical industry so I am very familiar with standards of care in the ER. TCMC, now Portland Medical Center - an HCA owned hospital, has the worst ER I've ever seen. A few weeks ago, my family rushed me up there with all of the presenting symptoms of a blood clot in my leg, something that is fatal if not treated in time and caught before it breaks off and travels to the lungs. I was told to sit in the waiting room and that it would "be a while" before someone could get to me because they only have 4 beds. I sat in the waiting room for an hour and was never even triaged to assess my condition or the urgency of my condition. I could have sat in the waiting room and died, and they would have no idea that I was in there. It really upset me to find out that they only had one or two patients in the ER being treated (which I found out by the family in the waiting room) and none of them were urgent cases. When I walked out to seek treatment elsewhere, the entire medical staff were just sitting at their stations talking, eating, laughing, etc.

There are laws and standards of care regarding the treatment you receive in an ER. They are supposed to triage you within moments of arriving, in the order of seriousness. It should never take more than 15 minutes to be triaged.

This wasn't the first time I've had a negative experience with the ER. On another occasion, my son had broken into the medicine cabinet and swallowed half a bottle of codeine cough syrup. I rushed him up there and had to wait for over an hour because the hospital staff didn't know the appropriate treatment for an overdose/poison.

Do yourself a favor and make the 30 minute drive to Hendersonville Medical Center, where they provide great service and care. I eventually had to leave the ER waiting room and drive to Hendersonville, where I was triaged and taken to see a doctor within 5 minutes. There's no excuse for lesser care.

PROS: It's convenient
CONS: Long waits, staff not knowledgable about basic care, no urgency assessment

1
★☆☆☆☆

I work in the medical industry so I am very familiar with standards of care in the ER. TCMC, now Portland Medical Center - an HCA owned hospital, has the worst ER I've ever seen. A few weeks ago, my family rushed me up there with all of the presenting symptoms of a blood clot in my leg, something that is fatal if not treated in time and caught before it breaks off and travels to the lungs. I was told to sit in the waiting room and that it would "be a while" before someone could get to me because they only have 4 beds. I sat in the waiting room for an hour and was never even triaged to assess my condition or the urgency of my condition. I could have sat in the waiting room and died, and they would have no idea that I was in there. It really upset me to find out that they only had one or two patients in the ER being treated (which I found out by the family in the waiting room) and none of them were urgent cases. When I walked out to seek treatment elsewhere, the entire medical staff were just sitting at their stations talking, eating, laughing, etc.

There are laws and standards of care regarding the treatment you receive in an ER. They are supposed to triage you within moments of arriving, in the order of seriousness. It should never take more than 15 minutes to be triaged.

This wasn't the first time I've had a negative experience with the ER. On another occasion, my son had broken into the medicine cabinet and swallowed half a bottle of codeine cough syrup. I rushed him up there and had to wait for over an hour because the hospital staff didn't know the appropriate treatment for an overdose/poison.

Do yourself a favor and make the 30 minute drive to Hendersonville Medical Center, where they provide great service and care. I eventually had to leave the ER waiting room and drive to Hendersonville, where I was triaged and taken to see a doctor within 5 minutes. There's no excuse for lesser care.

PROS: It's convenient
CONS: Long waits, staff not knowledgable about basic care, no urgency assessment

Was this review helpful to you?
Ratings_icons Ratings_icons

.

staff at the er did not show much compassion it took the doctor 45 minutes to get to me, i smelled coffee on his breath so he was not treating someone else worse than i but the doctor did remove the crawling bug from br ear cannel even tho he stated that he did not see it and was i sure that there was something in the ear.

PROS: would not trust in a life or death er
CONS: conviently located as a back up er

3
★★★☆☆

staff at the er did not show much compassion it took the doctor 45 minutes to get to me, i smelled coffee on his breath so he was not treating someone else worse than i but the doctor did remove the crawling bug from br ear cannel even tho he stated that he did not see it and was i sure that there was something in the ear.

PROS: would not trust in a life or death er
CONS: conviently located as a back up er

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Portland Medical Ctr, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review