O'Charley’s Restaurant & Bar

★★★☆☆
  • 5500 Old Hickory Blvd

    Hermitage, TN 37076

    Map & Directions
  • 615-883-6993

About O'Charley’s Restaurant & Bar

Categories
  • Traditional American Restaurants
  • Grill Restaurants
Details
  • Carry Out
  • Dancing
  • Group Dining
  • Lunch Spot
  • Outdoor Dining
Hours
M-Th 11am-10pm, F-Sa 11am-11pm, Su 10am-10pm
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard

Food

Food
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3.0 2
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I used to love the Ocharleys in Hermitage. It was my favorite place to go. Nearly Every Weekend I was in there. Since the remodeling I'm not sure what happened but service has been awful. I have had 3 bad experiences, 2 at the bar and 1 in the dining room. The food is still good but it takes forever even when its not busy, the staff is all out back smoking, or huddling around the bar chit chatting while everyone in the dining room is dying of thirst and starving. That is my number one pet peeve. Don't let the staff mill around the dining room and socialize with each other. When people need things and cant get them but see the entire staff sitting around doing nothing that can really get under your skin!You ask three times for the same thing and it still never comes. One bartender is really gross.. Does not wash the glasses properly! I noticed that on my last visit. She never even hit the glasses with the brush and then skipped over another sink. I wont be visiting on her shift anymore. One time I was in late in the evening, and I ordered a steak Well done. It came out fairly raw so I sent it back just to cook a little more well they had shut the grill down so with out asking they dropped my steak in the deep fryer to cook it the rest of the way through. It was dripping of grease and tasked like a chicken tender. So with all of that I would not recommend this store.

2
★★☆☆☆

I used to love the Ocharleys in Hermitage. It was my favorite place to go. Nearly Every Weekend I was in there. Since the remodeling I'm not sure what happened but service has been awful. I have had 3 bad experiences, 2 at the bar and 1 in the dining room. The food is still good but it takes forever even when its not busy, the staff is all out back smoking, or huddling around the bar chit chatting while everyone in the dining room is dying of thirst and starving. That is my number one pet peeve. Don't let the staff mill around the dining room and socialize with each other. When people need things and cant get them but see the entire staff sitting around doing nothing that can really get under your skin!You ask three times for the same thing and it still never comes. One bartender is really gross.. Does not wash the glasses properly! I noticed that on my last visit. She never even hit the glasses with the brush and then skipped over another sink. I wont be visiting on her shift anymore. One time I was in late in the evening, and I ordered a steak Well done. It came out fairly raw so I sent it back just to cook a little more well they had shut the grill down so with out asking they dropped my steak in the deep fryer to cook it the rest of the way through. It was dripping of grease and tasked like a chicken tender. So with all of that I would not recommend this store.

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.

O'Charley's is my favorite place to go out to eat. They serve a wide variety of food. My favorite thing to get is the chicken strips with a loaded baked potato. It also comes with a garden salad and all you can eat rolls. The rolls will melt in your mouth. There is a bar in the restaurant. They sell beer, wine and mixed drinks. Their margaritas are awesome. The food is really good. If you go on Friday or Saturday night you can plan to have a long wait time (approx. 1 hour).

PROS: awesome food & drinks, melt in your mouth rolls, good location
CONS: stays busy, sometimes a long wait time,

4
★★★★☆

O'Charley's is my favorite place to go out to eat. They serve a wide variety of food. My favorite thing to get is the chicken strips with a loaded baked potato. It also comes with a garden salad and all you can eat rolls. The rolls will melt in your mouth. There is a bar in the restaurant. They sell beer, wine and mixed drinks. Their margaritas are awesome. The food is really good. If you go on Friday or Saturday night you can plan to have a long wait time (approx. 1 hour).

PROS: awesome food & drinks, melt in your mouth rolls, good location
CONS: stays busy, sometimes a long wait time,

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Message from O'Charley’s Restaurant & Bar

Our menu is filled with classic American dishes like steak, salmon, burgers, sandwiches and salads, as well as other traditional favorites like slow-roasted prime rib and our famous chicken tenders, all at a great value.

Yext PowerListings

 

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