Hatcher's Cleaners

★★★★★
We are proud to be Sevierville's only Master Dry Cleaner
  • 126 Church St

    Sevierville, TN 37862

    Map & Directions
  • 865-453-2803

About Hatcher's Cleaners

Details
Hours
Mon-Fri 6:30am-6pm Sat 9am-1pm
4.8182 11
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Great work and great services. Five stars.

3
★★★★★

Great work and great services. Five stars.

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The staff at Hatcher's is always very friendly and their services are always excellent.

5
★★★★★

The staff at Hatcher's is always very friendly and their services are always excellent.

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To my friends that have gone to another cleaner and had things shrunk, I say you need to go to Hatcher's Cleaners.

3
★★★★★

To my friends that have gone to another cleaner and had things shrunk, I say you need to go to Hatcher's Cleaners.

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It's unbelievable how well Hatcher's Cleaners treat their customers. They have made me feel like I am a part of their family.

5
★★★★★

It's unbelievable how well Hatcher's Cleaners treat their customers. They have made me feel like I am a part of their family.

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Hatcher's Cleaners does everything you could hope our cleaners would do. No improvements needed here.

5
★★★★★

Hatcher's Cleaners does everything you could hope our cleaners would do. No improvements needed here.

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I don't think there is anything Hatcher's Cleaners could do to improve their services for me. I've been going there for a very long time.

5
★★★★★

I don't think there is anything Hatcher's Cleaners could do to improve their services for me. I've been going there for a very long time.

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Hatcher's Cleaners does a high quality of work in no time at all!

5
★★★★★

Hatcher's Cleaners does a high quality of work in no time at all!

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I have been using Hatcher's Cleaners for 40 years. I get my dress pants, shirts, and suits cleaned by them. They have never messed anything up- they know what they are doing. 40 years and counting!

5
★★★★★

I have been using Hatcher's Cleaners for 40 years. I get my dress pants, shirts, and suits cleaned by them. They have never messed anything up- they know what they are doing. 40 years and counting!

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I probably have almost everything cleaned by Hatcher's. Men's shirts, trousers, sweaters, dresses. Anything that can be washed. They are the best at what they do.

5
★★★★★

I probably have almost everything cleaned by Hatcher's. Men's shirts, trousers, sweaters, dresses. Anything that can be washed. They are the best at what they do.

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Hatcher's Cleaners has performed miracles for my family and I over the years and I simply would use no other cleaner!

5
★★★★★

Hatcher's Cleaners has performed miracles for my family and I over the years and I simply would use no other cleaner!

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I'm writing with this complaint because of a problem I recently encountered with your company. I thought someone should know about it. I'm quite furious about this.

I brought our $300 comforter in to be cleaned twice now on 2 seperate occassions. On both occassions when I returned to pick it up there was a stain on it.

The first incident happened a few months ago. When I came in to pick my comforter up there was a long black grease mark/stain on it at the top of the comforter where it was hung over the hanger. I was told to come back a few days later so that they could reclean it and try to remove the mark they put on it. When I returned to pick it up a few days later the grease stain was gone. I was hesitant to bring my comforter back in to be cleaned but since I have been a loyal customer of yours over the years I decided that your store deserved a second chance.

The second incident, which just happened very recently, was when I dropped the same comforter off on 6/6/05. When I returned the following week to pick up my comforter, just as the last time, there was a stain towards the top of the comforter. They said they would have them reclean it to try and remove the stain they put on it. After a week passed by I came back to pick my comforter up. I had them unfold it to see if the stain was gone and it was not. It was simply refolded on the hanger with the stain still on it. I was furious and the lady waiting on me said they would hold it over and have them reclean it again. This went on for over a month, every time I would come in to pick it up the stain was still on it. I left my cell phone number and my home number so that the manager could contact me and discuss what they would like to do to take care of this matter. I called a couple days later and attempted to talk to a manager. I explained who I was and what the call was concerning. I was put on hold and when the girl that answered the phone returned she said the manager had just stepped out. I gave her

PROS: NONE
CONS: Stains expensive items & doesn't make it right!

1
★☆☆☆☆

I'm writing with this complaint because of a problem I recently encountered with your company. I thought someone should know about it. I'm quite furious about this.

I brought our $300 comforter in to be cleaned twice now on 2 seperate occassions. On both occassions when I returned to pick it up there was a stain on it.

The first incident happened a few months ago. When I came in to pick my comforter up there was a long black grease mark/stain on it at the top of the comforter where it was hung over the hanger. I was told to come back a few days later so that they could reclean it and try to remove the mark they put on it. When I returned to pick it up a few days later the grease stain was gone. I was hesitant to bring my comforter back in to be cleaned but since I have been a loyal customer of yours over the years I decided that your store deserved a second chance.

The second incident, which just happened very recently, was when I dropped the same comforter off on 6/6/05. When I returned the following week to pick up my comforter, just as the last time, there was a stain towards the top of the comforter. They said they would have them reclean it to try and remove the stain they put on it. After a week passed by I came back to pick my comforter up. I had them unfold it to see if the stain was gone and it was not. It was simply refolded on the hanger with the stain still on it. I was furious and the lady waiting on me said they would hold it over and have them reclean it again. This went on for over a month, every time I would come in to pick it up the stain was still on it. I left my cell phone number and my home number so that the manager could contact me and discuss what they would like to do to take care of this matter. I called a couple days later and attempted to talk to a manager. I explained who I was and what the call was concerning. I was put on hold and when the girl that answered the phone returned she said the manager had just stepped out. I gave her

PROS: NONE
CONS: Stains expensive items & doesn't make it right!

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More about Hatcher's Cleaners

We at Hatcher's Dry Cleaners, Sevier County's finest dry cleaner since 1946, welcome you to try our full line of professional services.

 

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