Hastings Books

★★☆☆☆
  • 1600 Fort Campbell Blvd Ste A

    Clarksville, TN 37042

    Map & Directions
  • 931-906-1003

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well couple days ago me and my husband went to hasting to order an some books for child .. I thought I would check to see if it came in today I was told by some employee 's that those books came in Wednesday no phone call or nothing nobody didn't calls us about this issue so now the employee's looked all over the store for my books they couldn't find them or did not know where the books were.. I gave them my name to and told this is an special order and that the books stay in the back which it did not happen I would never go back to the hasting it was the worse services we ever had . my money will go somewhere else

1
★☆☆☆☆

well couple days ago me and my husband went to hasting to order an some books for child .. I thought I would check to see if it came in today I was told by some employee 's that those books came in Wednesday no phone call or nothing nobody didn't calls us about this issue so now the employee's looked all over the store for my books they couldn't find them or did not know where the books were.. I gave them my name to and told this is an special order and that the books stay in the back which it did not happen I would never go back to the hasting it was the worse services we ever had . my money will go somewhere else

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For the most part using this store has been okay. It is close to our home, so convenience is a plus. We usually rent movies and PS2 games from there. I have never been late returning a game or movie, however I have received to notices from them stating that I was late. When I called to inquire about it, they looked on the shelf and found the item, and that it just hadn't been checked back in. How do you receive an item but not check it back in? They did offer a free rental for one, and $1 credit for the other since I had returned it in the time frame allowed for returning to receive the credit. It makes me leary to rent from there, but like I said convenience helps. Also they have allowed for us to sell our used books and cd's there. For the most part, we take a store gift card for the sales because it offers more than if you just take the cash. It's an okay place, just be aware of when you return your items!

PROS: selling used stuff for instore gift card/credit
CONS: Late notices when I have never returned items late!!!

3
★★★☆☆

For the most part using this store has been okay. It is close to our home, so convenience is a plus. We usually rent movies and PS2 games from there. I have never been late returning a game or movie, however I have received to notices from them stating that I was late. When I called to inquire about it, they looked on the shelf and found the item, and that it just hadn't been checked back in. How do you receive an item but not check it back in? They did offer a free rental for one, and $1 credit for the other since I had returned it in the time frame allowed for returning to receive the credit. It makes me leary to rent from there, but like I said convenience helps. Also they have allowed for us to sell our used books and cd's there. For the most part, we take a store gift card for the sales because it offers more than if you just take the cash. It's an okay place, just be aware of when you return your items!

PROS: selling used stuff for instore gift card/credit
CONS: Late notices when I have never returned items late!!!

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