Gateway Tire & Service Center

★★★★☆
  • 378 McMinnville Hwy

    Manchester, TN 37355

    Map & Directions
  • 931-723-3701

About Gateway Tire & Service Center

Hours
Mon-Fri 7am-5:30pm, Sat 7am-1pm

Automotive

Automotive
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Not so great an experience. I bought tires from Gateway, I had my wife's car aligned, and the oil changed. I continued to take her car back for service, mostly LOFs. On one particular visit the mechanic informed me that my tires in the back were in bad shape and I would need to replace them I asked how this was possible. The manager informed me that he didn't know, but that his mechanics were trained to look for damage and report it to the customer. I informed the manager that I had the car aligned and new tires installed at Gateway less that 40 thousand mile ago. I had brought my wife's vehicle in every 3,000 miles for oils changes. Needless to say, I bought her next set of tires elsewhere. I also learned that Gateway does not torque lug nuts. This can lead to warping of the disk and drum breaks resulting in more expense to the customer. Nive guys, but didn't do right by me.

2
★★☆☆☆

Not so great an experience. I bought tires from Gateway, I had my wife's car aligned, and the oil changed. I continued to take her car back for service, mostly LOFs. On one particular visit the mechanic informed me that my tires in the back were in bad shape and I would need to replace them I asked how this was possible. The manager informed me that he didn't know, but that his mechanics were trained to look for damage and report it to the customer. I informed the manager that I had the car aligned and new tires installed at Gateway less that 40 thousand mile ago. I had brought my wife's vehicle in every 3,000 miles for oils changes. Needless to say, I bought her next set of tires elsewhere. I also learned that Gateway does not torque lug nuts. This can lead to warping of the disk and drum breaks resulting in more expense to the customer. Nive guys, but didn't do right by me.

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I went there to have my oil changed because it had reached 3 months after the last oil change and rotate the tires. They told me I drove only a few miles and my oil probably didn't need to be changed. The man that actually changes the oil checked the oil and said it was perfectly fine. So they didn't do a service that wasn't necessary just to get my money. They also rotated the tires for free because I had bought the tires with them before. Very honest people!!

5
★★★★★

I went there to have my oil changed because it had reached 3 months after the last oil change and rotate the tires. They told me I drove only a few miles and my oil probably didn't need to be changed. The man that actually changes the oil checked the oil and said it was perfectly fine. So they didn't do a service that wasn't necessary just to get my money. They also rotated the tires for free because I had bought the tires with them before. Very honest people!!

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