Once Upon A Child

★★☆☆☆
  • 8078 Kingston Pike # 104

    Knoxville, TN 37919

    Map & Directions
  • 865-539-6769

2.2857 21
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I wouldn't tell anyone to shop at Once Upon a Child because I bought a baby bath there and I gave my daughter her first bath tonight in it and it leaked all over my floor. Called to see if I could return it or get my money back and they told me that they could not prove that I had bought it there without a receipt and they didn't know if it had been more then 7 days since I bought it. I told them it was ridiculous to pay as much as I did and them not even stand behind what day sale. So please if you read my comment take my advice and do not shop at Once Upon a Child in Knoxville Tennessee

1
★☆☆☆☆

I wouldn't tell anyone to shop at Once Upon a Child because I bought a baby bath there and I gave my daughter her first bath tonight in it and it leaked all over my floor. Called to see if I could return it or get my money back and they told me that they could not prove that I had bought it there without a receipt and they didn't know if it had been more then 7 days since I bought it. I told them it was ridiculous to pay as much as I did and them not even stand behind what day sale. So please if you read my comment take my advice and do not shop at Once Upon a Child in Knoxville Tennessee

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.

It was pretty good. 15 for 10 items the ladies were pretty nice and friendly. Except one a black lady she was very rude and disrespectful and had very short shorts on. I'm sorry but you're at work where many children come you're not walking up and down a road..

3
★★★☆☆

It was pretty good. 15 for 10 items the ladies were pretty nice and friendly. Except one a black lady she was very rude and disrespectful and had very short shorts on. I'm sorry but you're at work where many children come you're not walking up and down a road..

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BEWARE!!! My sister and I went there hoping to make some extra cash. No, we stood for 10 minutes waiting to be assised while all the teenagers finished there story about this fat girls pizza box kept the fridge open for 3 days. Well, we had 3 jumbo diaper boxes filled with barely used baby girl clothes, like Calvin Klien, Carter's, and some from target. Also a 360', I paid 60 dollars for they only gave us 5 f@#king dollars for. O also we walked out there with 20 dollars for all that stuff. Went back a couple days later to see how much they were charching for the clothes they took, I found the 360 toy they were selling for 40 dollars!!! DONT GO THERE. They only give 50 cents for one item of clothing, and turn around and sell it for like 10 dollars. One more things its just a bunch of bitchy teenage girls sitting around on facebook and texting NO JOKE!!! One girl had to change her facebook status before helping us! They need to be shut down!!!!! One more thing they made us wait 2 hours till they would give us a price they were not busy at all maybe 5 people there max!

1
★☆☆☆☆

BEWARE!!! My sister and I went there hoping to make some extra cash. No, we stood for 10 minutes waiting to be assised while all the teenagers finished there story about this fat girls pizza box kept the fridge open for 3 days. Well, we had 3 jumbo diaper boxes filled with barely used baby girl clothes, like Calvin Klien, Carter's, and some from target. Also a 360', I paid 60 dollars for they only gave us 5 f@#king dollars for. O also we walked out there with 20 dollars for all that stuff. Went back a couple days later to see how much they were charching for the clothes they took, I found the 360 toy they were selling for 40 dollars!!! DONT GO THERE. They only give 50 cents for one item of clothing, and turn around and sell it for like 10 dollars. One more things its just a bunch of bitchy teenage girls sitting around on facebook and texting NO JOKE!!! One girl had to change her facebook status before helping us! They need to be shut down!!!!! One more thing they made us wait 2 hours till they would give us a price they were not busy at all maybe 5 people there max!

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I had taken the nicest clothes and baby items there and first off, if you need to be anywhere else that day, don't go!!! You will be stuck there forever!!! I had 5 boxes of the nicest used clothes (NAME BRAND) and some of them were brands new with the tags. Also, baby toys, Baby bath tub. They offered me $10 for all my stuff!!!! I told them I would rather give it away has to take 10 bucks for all that nice stuff!!! AND.....to beat it all, THEY ARE VERY RUDE!!!! I ended up giving the stuff away to a dear friend of mine who found out she was pregnant with a boy :) In my opinion....these people are con artists and I will NEVER RECOMMEND THEM TO ANYONE!!!! Does anyone know of a good place to take items? B/c I have yet to find a place who will give you what the stuff is worth..........

1
★☆☆☆☆

I had taken the nicest clothes and baby items there and first off, if you need to be anywhere else that day, don't go!!! You will be stuck there forever!!! I had 5 boxes of the nicest used clothes (NAME BRAND) and some of them were brands new with the tags. Also, baby toys, Baby bath tub. They offered me $10 for all my stuff!!!! I told them I would rather give it away has to take 10 bucks for all that nice stuff!!! AND.....to beat it all, THEY ARE VERY RUDE!!!! I ended up giving the stuff away to a dear friend of mine who found out she was pregnant with a boy :) In my opinion....these people are con artists and I will NEVER RECOMMEND THEM TO ANYONE!!!! Does anyone know of a good place to take items? B/c I have yet to find a place who will give you what the stuff is worth..........

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.

The store didn't take as much as I thought they would. I had new and name brand clothing and no items were stained. It also took them 2 hours to go through my baby clothing. I also thought the staff was less than helpful.

2
★★☆☆☆

The store didn't take as much as I thought they would. I had new and name brand clothing and no items were stained. It also took them 2 hours to go through my baby clothing. I also thought the staff was less than helpful.

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I've gotten some nice stuff for my son here, but when you take stuff there to resale they never take anything.. even brand new stuff. And the staff there is always SO rude.

2
★★☆☆☆

I've gotten some nice stuff for my son here, but when you take stuff there to resale they never take anything.. even brand new stuff. And the staff there is always SO rude.

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I would have to agree with most of the comments I have read here about the Knoxville location. The staff is very rude, and they purchase nothing. I moved here from OH and the OUAC there (ALL of them) were awesome. Staff was helpful and very nice, and most of the items I took in were purchased even though they were NOT name brand or did not have tags on them. I couldn't believe my first experience here in Knoxville. The appearance of the store paled in comparison and they do not carry as many large items as I had expected to see. The selection is okay. My last experience (yes I have been back a couple of times...can't beat second hand) I took in a fews items and the second I walked in the door..."what do you have...we don't take that and we don't want that" I did have a Carebear crib set that they wanted to look at complete with sheet, bumper you name it. My daughter is now 3 and NEVER slept in her crib. The set was never used and has been in storage for a year. They told me they didn't want it because it had stains...what?? I will NOT frequent the Knoxville location...SORRY!

1
★☆☆☆☆

I would have to agree with most of the comments I have read here about the Knoxville location. The staff is very rude, and they purchase nothing. I moved here from OH and the OUAC there (ALL of them) were awesome. Staff was helpful and very nice, and most of the items I took in were purchased even though they were NOT name brand or did not have tags on them. I couldn't believe my first experience here in Knoxville. The appearance of the store paled in comparison and they do not carry as many large items as I had expected to see. The selection is okay. My last experience (yes I have been back a couple of times...can't beat second hand) I took in a fews items and the second I walked in the door..."what do you have...we don't take that and we don't want that" I did have a Carebear crib set that they wanted to look at complete with sheet, bumper you name it. My daughter is now 3 and NEVER slept in her crib. The set was never used and has been in storage for a year. They told me they didn't want it because it had stains...what?? I will NOT frequent the Knoxville location...SORRY!

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I love this store!!! The staff is ALWAYS friendly, even to very rude people! I have never found a spot on any of the clothes and the toys are so cheap. Selling my items there is easy and well worth it. I walk out with a check every time.

5
★★★★★

I love this store!!! The staff is ALWAYS friendly, even to very rude people! I have never found a spot on any of the clothes and the toys are so cheap. Selling my items there is easy and well worth it. I walk out with a check every time.

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This store has a lot of nice things, but I agree that the staff is rude. The last time I went there, I was greeted with "We close in 15 minutes" as soon as I walked in the door. That kind of greeting doesn't exactly make one feel welcome. Needless to say, I only stayed a few minutes.

1
★☆☆☆☆

This store has a lot of nice things, but I agree that the staff is rude. The last time I went there, I was greeted with "We close in 15 minutes" as soon as I walked in the door. That kind of greeting doesn't exactly make one feel welcome. Needless to say, I only stayed a few minutes.

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1 out of 2 people found this review helpful.

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I am reading everyones reviews and find it funny at how you want to complain about your "NAME BRAND CLOTHING" get a grip it is a used clothing store, they are not going to buy your used stuff for half of what you bought it for!!! You all sound so GREEDY, I am sure they would rather you keep your junk that you call GOOD QUALITY than listen to the greed come from your mouth!!! Sheesh

5
★★★★★

I am reading everyones reviews and find it funny at how you want to complain about your "NAME BRAND CLOTHING" get a grip it is a used clothing store, they are not going to buy your used stuff for half of what you bought it for!!! You all sound so GREEDY, I am sure they would rather you keep your junk that you call GOOD QUALITY than listen to the greed come from your mouth!!! Sheesh

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1 out of 2 people found this review helpful.

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Being a mom who prides herself in good second-hand finds, I can't say that I will stop going there. However, despite knowing how it is, it never fails to shock me how extremely rude the staff is. I would go as far as to say consistently rude- we are not talking about just one bad day here. Snappy with children who come in and short with parents, the only time this staff is friendly is when you are checking out. I try to steer clear til I am ready to pay, I've learned not to bother smiling or even saying "how are you?" to this rude bunch- I just get my good deals and get out!

2
★★☆☆☆

Being a mom who prides herself in good second-hand finds, I can't say that I will stop going there. However, despite knowing how it is, it never fails to shock me how extremely rude the staff is. I would go as far as to say consistently rude- we are not talking about just one bad day here. Snappy with children who come in and short with parents, the only time this staff is friendly is when you are checking out. I try to steer clear til I am ready to pay, I've learned not to bother smiling or even saying "how are you?" to this rude bunch- I just get my good deals and get out!

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1 out of 2 people found this review helpful.

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I took in a large number of very nice items for resale to Once Upon A Child in Knoxville. These were name brands (Gymboree, TCP, Old Navy, etc.) in good condition. Most of the items were rejected, and looking at the items, I could not tell why. They were not visibly stained/soiled, etc. There were many, many items in the store that were not 1/10 as nice as what I was bringing in. The amount that I was given for what was accepted was "reasonable", but whatever criteria was used made no sense. I will not be going back to this store.

1
★☆☆☆☆

I took in a large number of very nice items for resale to Once Upon A Child in Knoxville. These were name brands (Gymboree, TCP, Old Navy, etc.) in good condition. Most of the items were rejected, and looking at the items, I could not tell why. They were not visibly stained/soiled, etc. There were many, many items in the store that were not 1/10 as nice as what I was bringing in. The amount that I was given for what was accepted was "reasonable", but whatever criteria was used made no sense. I will not be going back to this store.

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1 out of 2 people found this review helpful.

.

I took three boxes of clothes, some with tags still on, when I returned they said they would only take about six of the items and offered some unreal price, when I looked at the items, they were not even what I brought in, when i questioned this, they became irate, I tried to explain, I brought in 9-12 month clothing and what they were returning to me was 24 months, they were giving me some one else's clothes. They said I was wrong and those were my clothes, they were not wrong and I should be grateful for what they were willing to purchase. When I looked in my baskets, the clothes had not even been touched. needless to say, I came home with all my clothes (and then some) that I started with. WHAT A RIP-OFF!!!!!!!!!!!

1
★☆☆☆☆

I took three boxes of clothes, some with tags still on, when I returned they said they would only take about six of the items and offered some unreal price, when I looked at the items, they were not even what I brought in, when i questioned this, they became irate, I tried to explain, I brought in 9-12 month clothing and what they were returning to me was 24 months, they were giving me some one else's clothes. They said I was wrong and those were my clothes, they were not wrong and I should be grateful for what they were willing to purchase. When I looked in my baskets, the clothes had not even been touched. needless to say, I came home with all my clothes (and then some) that I started with. WHAT A RIP-OFF!!!!!!!!!!!

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1 out of 2 people found this review helpful.

.

Took a whole basket full of fall/winter clothes in today. Most in better shape than what was on the racks. The only thing they picked out of the basket was a pair of jeans, a sweater and a sweater and pant set, and offered me $3.90 for it....i was insulted. I asked what was wrong with the rest of the stuff in the over-flowing laundry basket of clothing I brought in and they said it was all spotted or had excessive wear. Are you kidding me? Out of a whole basket EVERYTHING (but 4 items), whatever! I have spent lots of money at OUAC since my child was born, but I will never spend another dime in there. I will suggest to all my friend not to waste their money there either.

1
★☆☆☆☆

Took a whole basket full of fall/winter clothes in today. Most in better shape than what was on the racks. The only thing they picked out of the basket was a pair of jeans, a sweater and a sweater and pant set, and offered me $3.90 for it....i was insulted. I asked what was wrong with the rest of the stuff in the over-flowing laundry basket of clothing I brought in and they said it was all spotted or had excessive wear. Are you kidding me? Out of a whole basket EVERYTHING (but 4 items), whatever! I have spent lots of money at OUAC since my child was born, but I will never spend another dime in there. I will suggest to all my friend not to waste their money there either.

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1 out of 2 people found this review helpful.

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They give little money for great quality items. Was not happy with the amount offered for the clothing and costumes they bought from me. I will not go back. Would rather give the clothes away than let them make money off of. Lesson learned

2
★★☆☆☆

They give little money for great quality items. Was not happy with the amount offered for the clothing and costumes they bought from me. I will not go back. Would rather give the clothes away than let them make money off of. Lesson learned

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1 out of 2 people found this review helpful.

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I try to stop by weekly and check out the new items they have received. I never walk out without buying several quality pieces of clothing and always name brand. I recommend this place to everyone. You can't beat it!!!

They don't offer much when you're selling them items but that's why you get such great prices!!

4
★★★★☆

I try to stop by weekly and check out the new items they have received. I never walk out without buying several quality pieces of clothing and always name brand. I recommend this place to everyone. You can't beat it!!!

They don't offer much when you're selling them items but that's why you get such great prices!!

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1 out of 1 people found this review helpful.

.

After recently moving here from Florida, I was delighted to find a place that I could bring all of my kids clothes and make a little extra pocket money.

The store itself is usually very clean (Sometimes the toys look like they've exploded) and the staff always friendly. (Even after they've been abused by customers unhappy with the payout they're offered). LOL

As a Buyer:
You absolutely CANNOT beat the deals they offer on their name brand products! I can buy Gymboree, Janie and Jack and Strasburg for my 2 year old at a fraction of the price I spend buying them new. Also, I've found that they are MUCH better priced than people selling their items at local consignment sales.

As a Seller:
I've sold many, many things at the Knoxville location and have yet to be disappointed!
In order to keep their prices low, they have to buy from you at a good price in order to pass it on to shoppers. I understand that!Recently, I brought in three large totes of name brand clothes (Gymboree, Tommy, etc) and walked with almost 300 dollars. If I'd had a garage sale I wouldn't have made half that and I would have had to have done all the work.
As for "non-clothing" items, there is a simple calculation you can do to figure out appx how much you will get for your stuff. (This varies according to condition, age, use, etc). You'll get 1/4 of the original selling price. If you paid $100 for that stroller, expect to receive *about* $25.00.

All in All, I'm very happy with the experiences I've had with them and will continue to shop and sell with them.

4
★★★★☆

After recently moving here from Florida, I was delighted to find a place that I could bring all of my kids clothes and make a little extra pocket money.

The store itself is usually very clean (Sometimes the toys look like they've exploded) and the staff always friendly. (Even after they've been abused by customers unhappy with the payout they're offered). LOL

As a Buyer:
You absolutely CANNOT beat the deals they offer on their name brand products! I can buy Gymboree, Janie and Jack and Strasburg for my 2 year old at a fraction of the price I spend buying them new. Also, I've found that they are MUCH better priced than people selling their items at local consignment sales.

As a Seller:
I've sold many, many things at the Knoxville location and have yet to be disappointed!
In order to keep their prices low, they have to buy from you at a good price in order to pass it on to shoppers. I understand that!Recently, I brought in three large totes of name brand clothes (Gymboree, Tommy, etc) and walked with almost 300 dollars. If I'd had a garage sale I wouldn't have made half that and I would have had to have done all the work.
As for "non-clothing" items, there is a simple calculation you can do to figure out appx how much you will get for your stuff. (This varies according to condition, age, use, etc). You'll get 1/4 of the original selling price. If you paid $100 for that stroller, expect to receive *about* $25.00.

All in All, I'm very happy with the experiences I've had with them and will continue to shop and sell with them.

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1 out of 1 people found this review helpful.

.

I agree with a past comment about seller beware... I had a brand name, expensive, minimally worn clothes and they didn't offer much more than a few bucks on them. Honestly, I took it all back and told them I felt better donating it to someone that would appreciate it vs. taking 15.00 for about 20 items! Granted I have found good deals there and feel they price well - but after this experience bringing items in - I find it hard to go back and shop there.

2
★★☆☆☆

I agree with a past comment about seller beware... I had a brand name, expensive, minimally worn clothes and they didn't offer much more than a few bucks on them. Honestly, I took it all back and told them I felt better donating it to someone that would appreciate it vs. taking 15.00 for about 20 items! Granted I have found good deals there and feel they price well - but after this experience bringing items in - I find it hard to go back and shop there.

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0 out of 1 people found this review helpful.

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I was offered $5.20 for 10 items. Several high quality items were rejected. I had them on hangers, and they required that I remove them. I went back to find my items thrown in a basket. They weren't familiar with the name brands that were expensive, and were offering approx. 10 cents per item. Shame on You...Once Upon a Child. I'll never recommend you to my friends who have grandchildren with expensive clothing to sell. There are better consignment shops in town.

2
★★☆☆☆

I was offered $5.20 for 10 items. Several high quality items were rejected. I had them on hangers, and they required that I remove them. I went back to find my items thrown in a basket. They weren't familiar with the name brands that were expensive, and were offering approx. 10 cents per item. Shame on You...Once Upon a Child. I'll never recommend you to my friends who have grandchildren with expensive clothing to sell. There are better consignment shops in town.

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0 out of 1 people found this review helpful.

.

I really enjoy shopping at this store. Sometimes you can find some really nice things & other times not so great. I just hate fighting the traffic to get here.

4
★★★★☆

I really enjoy shopping at this store. Sometimes you can find some really nice things & other times not so great. I just hate fighting the traffic to get here.

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.

This is a fun place to shop for quality used clothes and other items. Their prices are a little high, so it's sometimes difficult to find a real bargain. They also don't give much credit when you bring items in to sell or trade. Overall, its a good store if you like to rummage.

3
★★★☆☆

This is a fun place to shop for quality used clothes and other items. Their prices are a little high, so it's sometimes difficult to find a real bargain. They also don't give much credit when you bring items in to sell or trade. Overall, its a good store if you like to rummage.

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1 out of 1 people found this review helpful.

 

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