Southeastern Salvage Building

★★★☆☆
  • 6052 Lee Hwy

    Chattanooga, TN 37421

    Map & Directions
  • 423-892-5766

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I just got off the phone with the door department. My door was supposed to be ready last week, and when I called over the weekend, the gentleman gave me every excuse possible, saying it was not ready, and would try to have ready the first of the week. Did not matter to him I had contractors lined up to do the work I was waiting on him for the material. Called today, another man in that department, was close to cursing fans blowing loud, and was very rude over the phone. Also giving every excuse possible for them not living up to their word on delivery date. DO NOT order anything from them you have to wait on. CUSTOMER SERVICE IS EXTREMELY RUDE, TIMING IS NOT WHAT THEY TELL YOU. Lowe's will at least tell you the truth, a little more expensive but worth the drive.
UPDATE: Went to pick up the door, guess what. It was pre-hung wrong. The guy told us that they proceeded according to the order that HE wrote up. Told him that we explicitly told him how the door should open and where the door knob hole needed to be. Someone proceeded to process this in their own fashion. After arguing with us that WE were wrong, they are now having to process this order AGAIN. This is a nightmare.

1
★☆☆☆☆

I just got off the phone with the door department. My door was supposed to be ready last week, and when I called over the weekend, the gentleman gave me every excuse possible, saying it was not ready, and would try to have ready the first of the week. Did not matter to him I had contractors lined up to do the work I was waiting on him for the material. Called today, another man in that department, was close to cursing fans blowing loud, and was very rude over the phone. Also giving every excuse possible for them not living up to their word on delivery date. DO NOT order anything from them you have to wait on. CUSTOMER SERVICE IS EXTREMELY RUDE, TIMING IS NOT WHAT THEY TELL YOU. Lowe's will at least tell you the truth, a little more expensive but worth the drive.
UPDATE: Went to pick up the door, guess what. It was pre-hung wrong. The guy told us that they proceeded according to the order that HE wrote up. Told him that we explicitly told him how the door should open and where the door knob hole needed to be. Someone proceeded to process this in their own fashion. After arguing with us that WE were wrong, they are now having to process this order AGAIN. This is a nightmare.

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Just a warning- just had a terrible experience w/ Southeastern Salvage. We went there ahead of time to check the tile w/ my contractor and they assured us that most ppl don't have a problem with their tile, but if we did we could bring it back. Let's just say, we had a problem. (over 70% was chipped on the sides and couldn't be used) When we brought it back they were down right hostile (from the store clerk-the same guy who told me I could bring it back if I had a problem- to the manager), even after they agreed to give me new tile. I was even told at the car not to shop there again. I love a bargain, but it's not a bargain if you have to buy 4x's as much to make a floor work and your contractor is waiting on getting usable tiles to finish the job. If they would have been nice about the exchange all would have been well. Upsetting that they felt like they could be so rude to a customer.

1
★☆☆☆☆

Just a warning- just had a terrible experience w/ Southeastern Salvage. We went there ahead of time to check the tile w/ my contractor and they assured us that most ppl don't have a problem with their tile, but if we did we could bring it back. Let's just say, we had a problem. (over 70% was chipped on the sides and couldn't be used) When we brought it back they were down right hostile (from the store clerk-the same guy who told me I could bring it back if I had a problem- to the manager), even after they agreed to give me new tile. I was even told at the car not to shop there again. I love a bargain, but it's not a bargain if you have to buy 4x's as much to make a floor work and your contractor is waiting on getting usable tiles to finish the job. If they would have been nice about the exchange all would have been well. Upsetting that they felt like they could be so rude to a customer.

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I don't think I've ever gone in the Chattanooga store and not found something unique AND very well priced, LOVE THIS STORE!!

5
★★★★★

I don't think I've ever gone in the Chattanooga store and not found something unique AND very well priced, LOVE THIS STORE!!

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I have shopped here on many occasions as I look for ways to upgrade my home. I got 18" square porcelain tile for my kitchen floor at an incredible price of 0.99/sf; decor and lamps for my guest room; and some planters for my garden - all good quality at truly excellent prices. Every time I go there, there's something new and unusual to see, which makes it one of my favorite places to browse! If you are looking for something out of the ordinary, check it out!

4
★★★★☆

I have shopped here on many occasions as I look for ways to upgrade my home. I got 18" square porcelain tile for my kitchen floor at an incredible price of 0.99/sf; decor and lamps for my guest room; and some planters for my garden - all good quality at truly excellent prices. Every time I go there, there's something new and unusual to see, which makes it one of my favorite places to browse! If you are looking for something out of the ordinary, check it out!

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Recently I was purchasing compost decking, I called the Nashville store seeing if they had a specific color, I was told they had plenty, I even told them I was driving 45 min. away. When I arrived of course they didn't have the decking talking to the manager he told us he could get it from Chatt. Yes we got the flooring after 2wks, and being put on hold for 45min when we checked the statis of the flooring. My husband then called the store using his cell phone, he talked with the yard manager who finally said the flooring was there. My husband then told him that I was on hold on another line that he could click over to tell me I could hang up now. We then went there to pick up the order and they couldn't find the paper work. I us e to live in Chattanooga and would chose that store over Nashville anyday also they have much more merchandise selection. Yes I will go back only because of the deals they have.

2
★★☆☆☆

Recently I was purchasing compost decking, I called the Nashville store seeing if they had a specific color, I was told they had plenty, I even told them I was driving 45 min. away. When I arrived of course they didn't have the decking talking to the manager he told us he could get it from Chatt. Yes we got the flooring after 2wks, and being put on hold for 45min when we checked the statis of the flooring. My husband then called the store using his cell phone, he talked with the yard manager who finally said the flooring was there. My husband then told him that I was on hold on another line that he could click over to tell me I could hang up now. We then went there to pick up the order and they couldn't find the paper work. I us e to live in Chattanooga and would chose that store over Nashville anyday also they have much more merchandise selection. Yes I will go back only because of the deals they have.

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Very rude. Called to ask about a mirror and Terry was very short. Sorry for bothering you at your JOB Terry.

1
★☆☆☆☆

Very rude. Called to ask about a mirror and Terry was very short. Sorry for bothering you at your JOB Terry.

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i visited their store in cincinnati oh today. i didnt have a good experience. the cashier that waited on me was very very unprofessional, her name was iris. she was very rude and talked bad about her fellow co-workers to me and every one that was in her line. she just seemed to me that she was unhappy with her job.

1
★☆☆☆☆

i visited their store in cincinnati oh today. i didnt have a good experience. the cashier that waited on me was very very unprofessional, her name was iris. she was very rude and talked bad about her fellow co-workers to me and every one that was in her line. she just seemed to me that she was unhappy with her job.

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Wow what a store! My and I went to the store inn Chattanooga, Tn. after a friend told us about ths place. What a pleasent surprise. A bit unusual but wonderful. We are getting ready to build a log home near Dunlap,Tn. and we were looking for diffeerent ideas to add to our new home as we go along. We found many ideas and deals on a variety of items from unfinished hardwood flooring to vines for handrails. I was a pleasure to talk to the staff. From the cashier to the guys in the door dept. to Mr. Terry Shepard. Thankks a million and keep up the great work. We will see you soon.

4
★★★★☆

Wow what a store! My and I went to the store inn Chattanooga, Tn. after a friend told us about ths place. What a pleasent surprise. A bit unusual but wonderful. We are getting ready to build a log home near Dunlap,Tn. and we were looking for diffeerent ideas to add to our new home as we go along. We found many ideas and deals on a variety of items from unfinished hardwood flooring to vines for handrails. I was a pleasure to talk to the staff. From the cashier to the guys in the door dept. to Mr. Terry Shepard. Thankks a million and keep up the great work. We will see you soon.

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I called the store in Birmingham to see if they had the flooring i was looking for and they said "they had tons of it" so I drove an hour and forty-five minutes from Madison AL to find they had not had it in a while. They said all they could say was sorry. I not only lost 1/2 of my day it also cost me $38.68 in gas. If this is the way they do business is it a good deal?

1
★☆☆☆☆

I called the store in Birmingham to see if they had the flooring i was looking for and they said "they had tons of it" so I drove an hour and forty-five minutes from Madison AL to find they had not had it in a while. They said all they could say was sorry. I not only lost 1/2 of my day it also cost me $38.68 in gas. If this is the way they do business is it a good deal?

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you will find everything here !!! you will find what you want to what you've never seen. great for remodeling they have it all be sure to check it out....great deals

3
★★★☆☆

you will find everything here !!! you will find what you want to what you've never seen. great for remodeling they have it all be sure to check it out....great deals

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This location in Birmingham, AL is a once a month trip for my finace' and I. We are remodeling our home in Fortson, GA and travel to Birmingham in search of materials. If you are looking a large ticket items (bureaus, large mirrors, amoires, tile, flooring) go here for a wonderful deal! We have purchased many things from the store and have treasured the bargains we've found. A $1,200.00 chandlier for $400.00. Also a wonderful place to buy flower arranging materials and unusual decor. Enter the store expecting flea market atmosphere.

4
★★★★☆

This location in Birmingham, AL is a once a month trip for my finace' and I. We are remodeling our home in Fortson, GA and travel to Birmingham in search of materials. If you are looking a large ticket items (bureaus, large mirrors, amoires, tile, flooring) go here for a wonderful deal! We have purchased many things from the store and have treasured the bargains we've found. A $1,200.00 chandlier for $400.00. Also a wonderful place to buy flower arranging materials and unusual decor. Enter the store expecting flea market atmosphere.

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The first time I went to Southeastern Salvage I wasn't sure what to expect. That hasn't changed. Everytime you go they have a different assortment of unusual items. It might be "antique" country cupboards from Poland, a huge selection of glass paperweights, an assortment of unusual walking sticks or tile and fixtures for a bathroom or kitchen. It's not the type of place you go to with a shopping list. You go to browse and always come away with something unusual and usually at a very good price. If you like to shop in an organized and attractive setting, don't go here, but if you like to hunt for a bargain and don't mind the dust you'll have a ball.

3
★★★☆☆

The first time I went to Southeastern Salvage I wasn't sure what to expect. That hasn't changed. Everytime you go they have a different assortment of unusual items. It might be "antique" country cupboards from Poland, a huge selection of glass paperweights, an assortment of unusual walking sticks or tile and fixtures for a bathroom or kitchen. It's not the type of place you go to with a shopping list. You go to browse and always come away with something unusual and usually at a very good price. If you like to shop in an organized and attractive setting, don't go here, but if you like to hunt for a bargain and don't mind the dust you'll have a ball.

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Southeastern Salvage is one of those stores that everyone loves to browse around in. You can't go there looking for something specific, but you're always bound to find something interesting. They regularly carry a selection of rugs, tile (seconds), hardwood (seconds) and some other building supplies, but they also have, at any given time, furniture, glassware, pottery, candles, artwork, table linens, etc. Prices are very reasonable, but just be sure to look over what you're purchasing, as some things are seconds or may have chips and dings. The store is quite large, but isn't laid out in any rhyme or reason, adding to the fun of being on a treatsure hunt. The parking lot can get crowded, but there is additional parking across the street.

PROS: Full of treasures
CONS: A bit dirty and disorganized

4
★★★★☆

Southeastern Salvage is one of those stores that everyone loves to browse around in. You can't go there looking for something specific, but you're always bound to find something interesting. They regularly carry a selection of rugs, tile (seconds), hardwood (seconds) and some other building supplies, but they also have, at any given time, furniture, glassware, pottery, candles, artwork, table linens, etc. Prices are very reasonable, but just be sure to look over what you're purchasing, as some things are seconds or may have chips and dings. The store is quite large, but isn't laid out in any rhyme or reason, adding to the fun of being on a treatsure hunt. The parking lot can get crowded, but there is additional parking across the street.

PROS: Full of treasures
CONS: A bit dirty and disorganized

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