Coco & Lilly Ii

★★★☆☆

About Coco & Lilly Ii

3.1 10
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Worst customer service ever! \r
But we did not let it ruin our day .

3
★★★★★

Worst customer service ever! \r
But we did not let it ruin our day .

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This place Has gone severely downhill over the past few years. I used to love the selection and quality of clothing, now it is just sub par

0
★☆☆☆☆

This place Has gone severely downhill over the past few years. I used to love the selection and quality of clothing, now it is just sub par

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i loved this store. it hard to find clothes in stores like that that fit me. im a size 12 and my first experience there was great. all of my friends love this store. it a great store for young women.

4
★★★★☆

i loved this store. it hard to find clothes in stores like that that fit me. im a size 12 and my first experience there was great. all of my friends love this store. it a great store for young women.

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I love this store. I travel to Memphis multiple times a month for business and always make a point to stop in. They always have unique dresses and tops that I just love. I have never had an issue with dressing rooms and someone has always greeted me and helped me with my shopping. They have always been so nice, even tracking my husband down when I came out of the dressing room! Living in St. Louis it is nice to have a chance to find something different and unique!!

2
★★★★★

I love this store. I travel to Memphis multiple times a month for business and always make a point to stop in. They always have unique dresses and tops that I just love. I have never had an issue with dressing rooms and someone has always greeted me and helped me with my shopping. They have always been so nice, even tracking my husband down when I came out of the dressing room! Living in St. Louis it is nice to have a chance to find something different and unique!!

Pros: Unique Lines

Cons: parking

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I freakin love CoCo & Lilly. I always get nice dresses out of there and they last and are not made out polyester. I never regret spending my money there. They have the cutest shoes and accessories. And I always like that when I wear something I bought there, I never see anyone else with my outfit of on because they are not a huge chain. I just can't get enough...

5
★★★★★

I freakin love CoCo & Lilly. I always get nice dresses out of there and they last and are not made out polyester. I never regret spending my money there. They have the cutest shoes and accessories. And I always like that when I wear something I bought there, I never see anyone else with my outfit of on because they are not a huge chain. I just can't get enough...

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I found out that evidently they do not let you return anything back to this store. Once you bought it you are stuck with it. This means even if it falls apart after you was it!!! I have never heard of such a thing even the goodwill will let you return. I guess they think once they get your money they have it. The store most likely was getting a lot of returns because of poor quality. The staff were very rude, did not want to help at all. I will never shop at this store again.

0
★☆☆☆☆

I found out that evidently they do not let you return anything back to this store. Once you bought it you are stuck with it. This means even if it falls apart after you was it!!! I have never heard of such a thing even the goodwill will let you return. I guess they think once they get your money they have it. The store most likely was getting a lot of returns because of poor quality. The staff were very rude, did not want to help at all. I will never shop at this store again.

Pros: nothing

Cons: extremely overpriced for cheap clothes.

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Terrible customer service. When I walked up to the dressing room I was greeted with "They're full." Because someone failed to write an expiration date on my gift certificate I assumed it didn't expire, however, they refused to take it. They did offer to take my name and number and check on it though. The next morning I had a voicemail saying that my hand writing was illegible but they think they have the right name and number, and oh they can't take my giftcard. I wouldn't dare pay my own money for overpriced polyester clothes and since the gift card is invalid, I don't see a reason to go in there ever again.

0
★☆☆☆☆

Terrible customer service. When I walked up to the dressing room I was greeted with "They're full." Because someone failed to write an expiration date on my gift certificate I assumed it didn't expire, however, they refused to take it. They did offer to take my name and number and check on it though. The next morning I had a voicemail saying that my hand writing was illegible but they think they have the right name and number, and oh they can't take my giftcard. I wouldn't dare pay my own money for overpriced polyester clothes and since the gift card is invalid, I don't see a reason to go in there ever again.

Pros: good sales

Cons: everything else

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The worst customer service I've ever experience. Employees were rude and distasteful. Impossible to get assistance. When asked for help, employee and manager both ignore request. Would never set foot in this store again. Unable to fathom how this store stays in business.

0
★☆☆☆☆

The worst customer service I've ever experience. Employees were rude and distasteful. Impossible to get assistance. When asked for help, employee and manager both ignore request. Would never set foot in this store again. Unable to fathom how this store stays in business.

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I Disagree with Mary. Coco & Lilly is a wonderful store it is not club clothes at all. And they hold up very well. and are worth every penny. So i say try it out!

5
★★★★★

I Disagree with Mary. Coco & Lilly is a wonderful store it is not club clothes at all. And they hold up very well. and are worth every penny. So i say try it out!

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This place has one type of fashion and one type only: club clothes.

In my opinion, no one should spend a great deal of money on their clubbing wardrobe, but if you're looking for something to wear out, go elsewhere.

The quality of these clothes are awful, almost everything in the store is polyester, and it is drastically overpriced.

But if you're in a bind downtown and the Gap just doesn't have anything promiscuous enough, this may be your place.

2
★★☆☆☆

This place has one type of fashion and one type only: club clothes.

In my opinion, no one should spend a great deal of money on their clubbing wardrobe, but if you're looking for something to wear out, go elsewhere.

The quality of these clothes are awful, almost everything in the store is polyester, and it is drastically overpriced.

But if you're in a bind downtown and the Gap just doesn't have anything promiscuous enough, this may be your place.

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