Germantown Car Wash

★★★★☆
  • 7601 Poplar Ave

    Germantown, TN 38138

    Map & Directions
  • 901-753-9274

About Germantown Car Wash

Categories
Hours
Mon-Sat 8am-6pm, Sun 10am-5pm, Open 7 Days

Automotive

Automotive
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germantown carwash has been there for over 25 years. i see they have had some ups & downs with employees & management.... but to tell the truth i really have enjoyed their services. when i have had a complaint they have always fixed it on

3
★★★★★

germantown carwash has been there for over 25 years. i see they have had some ups & downs with employees & management.... but to tell the truth i really have enjoyed their services. when i have had a complaint they have always fixed it on

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$978.02 + Tax: Too Expensive due to damage done by Germantown Car Wash...\r
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They spoilt my Toyota Prius 2006 Front dashboard Camera display. They gave the Accident/damage report on 9/1/2012 and asked me to get the estimate. When I got

3
★★★★★

$978.02 + Tax: Too Expensive due to damage done by Germantown Car Wash...\r
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They spoilt my Toyota Prius 2006 Front dashboard Camera display. They gave the Accident/damage report on 9/1/2012 and asked me to get the estimate. When I got

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We paid forty dollars for the "Biggie" package and told them we wanted the interior cleaned including the seats for our Jeep Liberty. I wanted my wife's car cleaned for her birthday. The manager also circled "armorall tires" and "armorall

3
★★★★★

We paid forty dollars for the "Biggie" package and told them we wanted the interior cleaned including the seats for our Jeep Liberty. I wanted my wife's car cleaned for her birthday. The manager also circled "armorall tires" and "armorall

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I don't know where Tony got that $178. 00 for a car wash. I have a mini-van (they call it a monster) and I've never pain anything like that. EVER! In many, many years.

2
★★★★★

I don't know where Tony got that $178. 00 for a car wash. I have a mini-van (they call it a monster) and I've never pain anything like that. EVER! In many, many years.

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$178.00 FOR A CAR WASH!!! I TOOK MY SPOTSTS CAR IN FOR A WASH AND WAX BACK IN EARLY JUNE. THE NEXT DAY I NOTICED MY AIR CONDITIONER VENT HAD BEEN BROKEN HALF OFF. AFTER TAKING IT IN THAT DAY,I WAS TOLD THAT IT LOOKED LIKE IT HAD BEEN DONE BY SOMEONE A LONG TIME AGO ( QUESTIONING MY INTEGRITY ! ).I AM THE ONLY ONE WHOEVER DRIVES MY CAR. AFTER GETTING QUITE UPSET AND DOING AN ACCIDENT REPORT, I WAS TOLD THAT THE GENERAL MANAGER WOULD CALL THE NEXT DAY. THIS IS JULY19TH AND I DON'T EVER EXPECT TO HEAR FROM HIM. THESE ARE THE MOST UNCARING AND UNPROFESSIONAL SO CALLED BUSINESS PEOPLE I HAVE EVER HAD THE MISFORTUNE OF RUNNING ACROSS. THEY COULDN'T CARE LESS!!! I AM IN THE PROCESS OF REPORTING THEM TO THE BBB AND ANDY WISE AT WREG. I AM OUT $178.00 FOR A WAX JOB.THAT IS WHAT I PAID TO HAVE MY VENT REPLACED. PLEASE STAY AWAY FROM THIS PLACE, AND TELL YOUR FRIENDS TO DO THE SAME. TONY BARRASSO

0
★☆☆☆☆

$178.00 FOR A CAR WASH!!! I TOOK MY SPOTSTS CAR IN FOR A WASH AND WAX BACK IN EARLY JUNE. THE NEXT DAY I NOTICED MY AIR CONDITIONER VENT HAD BEEN BROKEN HALF OFF. AFTER TAKING IT IN THAT DAY,I WAS TOLD THAT IT LOOKED LIKE IT HAD BEEN DONE BY SOMEONE A LONG TIME AGO ( QUESTIONING MY INTEGRITY ! ).I AM THE ONLY ONE WHOEVER DRIVES MY CAR. AFTER GETTING QUITE UPSET AND DOING AN ACCIDENT REPORT, I WAS TOLD THAT THE GENERAL MANAGER WOULD CALL THE NEXT DAY. THIS IS JULY19TH AND I DON'T EVER EXPECT TO HEAR FROM HIM. THESE ARE THE MOST UNCARING AND UNPROFESSIONAL SO CALLED BUSINESS PEOPLE I HAVE EVER HAD THE MISFORTUNE OF RUNNING ACROSS. THEY COULDN'T CARE LESS!!! I AM IN THE PROCESS OF REPORTING THEM TO THE BBB AND ANDY WISE AT WREG. I AM OUT $178.00 FOR A WAX JOB.THAT IS WHAT I PAID TO HAVE MY VENT REPLACED. PLEASE STAY AWAY FROM THIS PLACE, AND TELL YOUR FRIENDS TO DO THE SAME. TONY BARRASSO

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I have going there for quite a while and the service is not as good as it used to be but the issue I have is with added charges. The last two times I have been there I asked for a $15.99 car wash and when I got my reciept I discovered I was charged almost $30. I was not told about these extra charges until I asked about the charge amount. This is not a good way to do business and I will not be returning.

0
★☆☆☆☆

I have going there for quite a while and the service is not as good as it used to be but the issue I have is with added charges. The last two times I have been there I asked for a $15.99 car wash and when I got my reciept I discovered I was charged almost $30. I was not told about these extra charges until I asked about the charge amount. This is not a good way to do business and I will not be returning.

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I paid over $30 for the mid level wash that is posted for $14 and some odd cents. They asked me if I wanted them to wipe down the dash and console. They said that I paid $3 extra for what they classify as a ""biggie"" (Volvo V70 wagon) & over $10 to wipe down the dash and console. When they finished, the wheels were extremely dirty. When I asked about them they asked if I paid for a wheel & tire detail. They said they would clean them this time, but I would have to pay next time. Needless to say, there will be no next time.

0
★☆☆☆☆

I paid over $30 for the mid level wash that is posted for $14 and some odd cents. They asked me if I wanted them to wipe down the dash and console. They said that I paid $3 extra for what they classify as a ""biggie"" (Volvo V70 wagon) & over $10 to wipe down the dash and console. When they finished, the wheels were extremely dirty. When I asked about them they asked if I paid for a wheel & tire detail. They said they would clean them this time, but I would have to pay next time. Needless to say, there will be no next time.

Pros: Working staff congenial

Cons: Owner & Manager Unconcerned

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Pulled up first in line, and no one was behind me. By the time I got out of the car and walked in the door, they had already supposedly completed the vacum (less than 60 seconds). Complained when I paid and nothing was done. After the wash which was insufficient, the drying was totally unacceptable. I had to take a rag and finish drying the car my self. Water was still running off the car when the dryer indicated it was done. Very unhappy and this is not the first time I have received unsatisfatory results here. Will look elsewhere!

0
★☆☆☆☆

Pulled up first in line, and no one was behind me. By the time I got out of the car and walked in the door, they had already supposedly completed the vacum (less than 60 seconds). Complained when I paid and nothing was done. After the wash which was insufficient, the drying was totally unacceptable. I had to take a rag and finish drying the car my self. Water was still running off the car when the dryer indicated it was done. Very unhappy and this is not the first time I have received unsatisfatory results here. Will look elsewhere!

Cons: Paid for service that I did not receive

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My car is my baby! Gtown Car Wash cleans my baby exactly like I do! Quick, easy, convenient and always open -- even on Sunday! Try Package #1 for inside & out clean you will love!

2
★★★★★

My car is my baby! Gtown Car Wash cleans my baby exactly like I do! Quick, easy, convenient and always open -- even on Sunday! Try Package #1 for inside & out clean you will love!

Pros: Quick & Clean

Cons: Location is off of Poplar slightly; if you don't know what you're looking for, you'll miss it!

 

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