The UPS Store

★☆☆☆☆
Mon - Fri 08:00-07:00, Sat 09:00-04:00
  • 7450 Chapman Hwy

    Knoxville, TN 37920

    Map & Directions
  • 865-579-6555

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 8am-6:30pm, Sa-Su 10am-3pm
Emails
  • store4996@theupsstore.com
Phones
  • Fax (865-579-2666)
Year Established
  • 2004
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Check
  • Discover
  • MasterCard
  • Samsung Pay
  • Visa
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    1.0 1
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                    .

                    I should have realized this would be a questionable location (to send a package from) when I called for directions and felt the owner was huffy/short/irritable with his response. When we got to the store he seemed like he might be working in the wrong profession and not very pleased about his job.

                    My elderly mother had an old hat to mail and wanted it properly packaged, so she had the store package it before shipping. Since I work for a large company that ships several hundred products with UPS on a daily basis, I knew what would be a fair price for shipping and packaging. To both of our amazement, when the man handed us the bill, it totaled over $80.00!!! My mother is quite accustomed to people 'ripping off' the elderly so she went ahead and paid it... after all, it was already boxed (took the man 5 to 10 minutes). If it had been me, I would have pulled the hat out of the box and left.

                    When asked, the UPS man said the boxing was $40 and the shipping was $40. I realize the store owner needs to earn a profit but if the company where I work had shipped a similar small, light-weight product, their cost for shipping and handling would have been far less than $20.

                    I have only told this incident to one other person, and of all things, that person had a similar experience with the same store! They said the owner seemed quite irritable and charged a high premium as well.

                    I would NEVER recommend this store to anyone, unless desperation forced someone to use their shipping service.

                    Please avoid this one.

                    0
                    ★☆☆☆☆

                    I should have realized this would be a questionable location (to send a package from) when I called for directions and felt the owner was huffy/short/irritable with his response. When we got to the store he seemed like he might be working in the wrong profession and not very pleased about his job.

                    My elderly mother had an old hat to mail and wanted it properly packaged, so she had the store package it before shipping. Since I work for a large company that ships several hundred products with UPS on a daily basis, I knew what would be a fair price for shipping and packaging. To both of our amazement, when the man handed us the bill, it totaled over $80.00!!! My mother is quite accustomed to people 'ripping off' the elderly so she went ahead and paid it... after all, it was already boxed (took the man 5 to 10 minutes). If it had been me, I would have pulled the hat out of the box and left.

                    When asked, the UPS man said the boxing was $40 and the shipping was $40. I realize the store owner needs to earn a profit but if the company where I work had shipped a similar small, light-weight product, their cost for shipping and handling would have been far less than $20.

                    I have only told this incident to one other person, and of all things, that person had a similar experience with the same store! They said the owner seemed quite irritable and charged a high premium as well.

                    I would NEVER recommend this store to anyone, unless desperation forced someone to use their shipping service.

                    Please avoid this one.

                    Pros: Convenient to South Knoxville/Seymour

                    Cons: Price and management

                    Message from The UPS Store

                    The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

                    More about The UPS Store

                    Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                     

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