Threads Fashion Boutique

★★☆☆☆

About Threads Fashion Boutique

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Unless you like feeling insulted and looked down on I strongly recommend you show elsewhere for your gown or tux needs. We went to Threads as part of a Cotillion program for a group of wonderful girls who were looking forward to the experience of going to their first ball.

We went for the initial fitting as a group, and several of us mothers instantly felt as if we were not welcome in the shop. I watched as my daughter was fitted by a staff member, well measured and everything written down correctly. After that nothing else went well in with this shop owner

In short I was brushed off, ignored, lied to and in the end had to beg for my daughters dress, and was told that because she had to drop out of the cotillion at the last minute I had to pay additional money to get the dress. When I finally received it through a third party it was the wrong dress in the wrong size.

I heard from a coordinator of the cotillion that other girls that did attend the ball has similar issues, wrong dresses that were ill fitting. All I can say is If the owner was so put out by this program, she should not agree to do it in the first place. Sad that she doesn't even think that we may have money to return to her shop in the future.

0
★☆☆☆☆

Unless you like feeling insulted and looked down on I strongly recommend you show elsewhere for your gown or tux needs. We went to Threads as part of a Cotillion program for a group of wonderful girls who were looking forward to the experience of going to their first ball.

We went for the initial fitting as a group, and several of us mothers instantly felt as if we were not welcome in the shop. I watched as my daughter was fitted by a staff member, well measured and everything written down correctly. After that nothing else went well in with this shop owner

In short I was brushed off, ignored, lied to and in the end had to beg for my daughters dress, and was told that because she had to drop out of the cotillion at the last minute I had to pay additional money to get the dress. When I finally received it through a third party it was the wrong dress in the wrong size.

I heard from a coordinator of the cotillion that other girls that did attend the ball has similar issues, wrong dresses that were ill fitting. All I can say is If the owner was so put out by this program, she should not agree to do it in the first place. Sad that she doesn't even think that we may have money to return to her shop in the future.

Pros: Staff tries to be friendly

Cons: The owner is a horrible rude snob

.

I was looking for some gloves for my wedding. I had been all over Nashville, when I just happened to past Threads Boutique. I told the owner I needed the gloves asap because my wedding was less than two weeks away. Most places I checked were going to take two weeks to order and get them in. She said they would be in by the end of the week. I order them on a Tuesday, they were here by Saturday. I recieved very fast service and the customer service was wonderful. The downfall was when I got home and tried the glove on the hook for my finger came right off. I thoght to take them back but I figured with the gas I waste to go all the way across town I can just sew the loop back on. They looked just as good, so I was still satisfied.

1
★★★☆☆

I was looking for some gloves for my wedding. I had been all over Nashville, when I just happened to past Threads Boutique. I told the owner I needed the gloves asap because my wedding was less than two weeks away. Most places I checked were going to take two weeks to order and get them in. She said they would be in by the end of the week. I order them on a Tuesday, they were here by Saturday. I recieved very fast service and the customer service was wonderful. The downfall was when I got home and tried the glove on the hook for my finger came right off. I thoght to take them back but I figured with the gas I waste to go all the way across town I can just sew the loop back on. They looked just as good, so I was still satisfied.

Pros: items may not be as high quality as others

Cons: great customer service, fast service

.

Check the Better.Business.Bureau. Threads, owned by Sylvia, is a RIP-OFF.
We ordered my mother a dress from her for my wedding. Sylvia "supposedly" measured my mother before she ordered the dress. When the dress came in (about 2 weeks later than promised), it was WAY too small. There was no way that she ordered the right size. Sylvia would not replace the dress, refund the money, or even take it back. She stopped answering our phone calls (had her employees say she was out of town, for 4 weeks) and didn't respond to the Better.Business.Bureau when they investigated it. The consultant at David's Bridal knew exactly what store I was talking about before I even said the name! She's overpriced for the quality and extremely rude to any customer that has a problem with her merchandise. Save your money and your sanity. Go somewhere else.

0
★☆☆☆☆

Check the Better.Business.Bureau. Threads, owned by Sylvia, is a RIP-OFF.
We ordered my mother a dress from her for my wedding. Sylvia "supposedly" measured my mother before she ordered the dress. When the dress came in (about 2 weeks later than promised), it was WAY too small. There was no way that she ordered the right size. Sylvia would not replace the dress, refund the money, or even take it back. She stopped answering our phone calls (had her employees say she was out of town, for 4 weeks) and didn't respond to the Better.Business.Bureau when they investigated it. The consultant at David's Bridal knew exactly what store I was talking about before I even said the name! She's overpriced for the quality and extremely rude to any customer that has a problem with her merchandise. Save your money and your sanity. Go somewhere else.

Pros: nice staff

Cons: RUDE owner, overpriced, unprofessional, service

 

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