Enterprise Rent-A-Car

★★★★☆
Pick Enterprise. We’ll pick you up – Everyday Low Rates on Car Rentals
  • 2921 N Roan St

    Johnson City, TN 37601

    Map & Directions
  • 800-257-1136

About Enterprise Rent-A-Car

Automotive

Automotive
More choices in Johnson City:
Resultset_next

Budget Truck Rental

1006 Us Route 11 Kirkwood, CA

Resultset_next

Ries Car & Truck Rental

3132 E Main St Endwell, NY

3.5 2
Hi! Sign in to let us know how Enterprise Rent-A-Car was?
Write a Review
.

In the past I have all ways used Enterprise, this was the last time I will ever use them. I have debit card and never had a problem using them, all they did was was add $150. as a deposit, no bid deal. I have been waiting 5 hours now for my car that I booked on line over a week ago, I had to deal with rude customer service, and that fact that they did not try and help out in any way. first a car was not ready at 7.30 then the car broke down, and was told they did not know when a car would be ready. Not one offer of upgrading us, or if they could call around to other dealers NOTHING! so here we sit with no car and so many things to do.\r
I understand things go wrong, but at least be nice about it and seem like you are trying to do your best to help. You shouldnt be in customer service if you are going ot turn it around on the customer and make it their fault? I will not rent from them again.

1
★★★☆☆

In the past I have all ways used Enterprise, this was the last time I will ever use them. I have debit card and never had a problem using them, all they did was was add $150. as a deposit, no bid deal. I have been waiting 5 hours now for my car that I booked on line over a week ago, I had to deal with rude customer service, and that fact that they did not try and help out in any way. first a car was not ready at 7.30 then the car broke down, and was told they did not know when a car would be ready. Not one offer of upgrading us, or if they could call around to other dealers NOTHING! so here we sit with no car and so many things to do.\r
I understand things go wrong, but at least be nice about it and seem like you are trying to do your best to help. You shouldnt be in customer service if you are going ot turn it around on the customer and make it their fault? I will not rent from them again.

.

I always use enterprise when I go on vacation. hey seem to almost always give me an even better vehichle than I am originally told. They are lenient on the time thr vehichle is returned. The vehichles are very clean, and in great shape. The rates are usually the best around her,also.

PROS: great customer service
CONS: none

4
★★★★☆

I always use enterprise when I go on vacation. hey seem to almost always give me an even better vehichle than I am originally told. They are lenient on the time thr vehichle is returned. The vehichles are very clean, and in great shape. The rates are usually the best around her,also.

PROS: great customer service
CONS: none

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Enterprise Rent-A-Car, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review