French Riviera Spa

★★★★☆
  • 3464 Poplar Ave

    Memphis, TN 38111

    Map & Directions
  • 901-327-2727

About French Riviera Spa

Categories

Sports & Recreation

Sports & Recreation
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I love to work out. It makes me feel good and it relieves stress. I like talking to the other guess as I work out and have become friends with many of them. About two or three years ago something changed in the gym all of a sudden people

3
★★★★★

I love to work out. It makes me feel good and it relieves stress. I like talking to the other guess as I work out and have become friends with many of them. About two or three years ago something changed in the gym all of a sudden people

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The staff at french riviera/paramount acceptance are con artists. everything here is a fraud, they will sign you up for membership for two years and tell you it's only for a year. Read over everything before you sign. THey will tell you that you have a free session with a trainer and to sign some paperwork so you can agree for the free session, instead you're signing for a year session with a trainer! WTF? Why are these people still in business? Where is Better Business Bureau??

1
★☆☆☆☆

The staff at french riviera/paramount acceptance are con artists. everything here is a fraud, they will sign you up for membership for two years and tell you it's only for a year. Read over everything before you sign. THey will tell you that you have a free session with a trainer and to sign some paperwork so you can agree for the free session, instead you're signing for a year session with a trainer! WTF? Why are these people still in business? Where is Better Business Bureau??

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Highly recommended! This will be the feedback I would like to provide to the management of French Riviera Spa. The program you made for diet is good and I know I can continuously follow it. It is actually okay and making myself more

3
★★★★★

Highly recommended! This will be the feedback I would like to provide to the management of French Riviera Spa. The program you made for diet is good and I know I can continuously follow it. It is actually okay and making myself more

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French Riviera Spa is very near the University of Memphis. Students, faculty and staffs are enjoying doing work-outs even on a late night schedule since it is ope 24 hours on weekdays. this is to accommodate the needs of others so they

3
★★★★★

French Riviera Spa is very near the University of Memphis. Students, faculty and staffs are enjoying doing work-outs even on a late night schedule since it is ope 24 hours on weekdays. this is to accommodate the needs of others so they

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if you are looking for a place where you can work-out conveniently, choose a fitness program at French Riviera Spa. They have diverse fitness courses that you can use to keep healthy and relaxed as well. you can choose between

3
★★★★★

if you are looking for a place where you can work-out conveniently, choose a fitness program at French Riviera Spa. They have diverse fitness courses that you can use to keep healthy and relaxed as well. you can choose between

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i only rated them with one star if no stars were a possibility that is what they would get. i hope that other people are able to see this before signing a contract they are not able to get out of . I had called today to ask them what was

3
★★★★★

i only rated them with one star if no stars were a possibility that is what they would get. i hope that other people are able to see this before signing a contract they are not able to get out of . I had called today to ask them what was

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They are illegal in many ways. They breach contracts and do not fulfill on fixing or maintaining anything. I wish I had not joined and it has only been a week. There equipment is dirty and not well maintained. They lie and their salesmen

3
★★★★★

They are illegal in many ways. They breach contracts and do not fulfill on fixing or maintaining anything. I wish I had not joined and it has only been a week. There equipment is dirty and not well maintained. They lie and their salesmen

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As others have said, spend the money and join elsewhere.

I have been a member of French Riviera Spa on an off the mid 1980s. I rejoined when the Poplar and Highland first opened and when they had the women's only in Germantown. In the

3
★★★★★

As others have said, spend the money and join elsewhere.

I have been a member of French Riviera Spa on an off the mid 1980s. I rejoined when the Poplar and Highland first opened and when they had the women's only in Germantown. In the

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I have been a member of french riviera for the past 4 years. I have always promptly paid in full every year.
I generally workout 6 days a week
Today on July 25, 2010 I was doing my workout and was interrupted by manager Napolean implying that they did not have documentation of my membership since 2006. I replied there must be a mistake. He replied that they don't make mistakes and that I couldn't finish my workout that day unless I had documentation to prove otherwise..
In my opinion the statement admitting you don't make mistakes is very arrogant in itself especially in a management position.
Long story short, after about an hour of arguing he found I was in there system just someone had put me in the system twice. My response after ruining my workout and day was you did make a mistake and I expect atleast an apology. His response was someone else on staff made the mistake of putting me in the system twice and he had nothing to appologize for.
It is very frustrating when random people are placed in management positions that have no idea how to handle the responsiblites that come with that authority .

0
★☆☆☆☆

I have been a member of french riviera for the past 4 years. I have always promptly paid in full every year.
I generally workout 6 days a week
Today on July 25, 2010 I was doing my workout and was interrupted by manager Napolean implying that they did not have documentation of my membership since 2006. I replied there must be a mistake. He replied that they don't make mistakes and that I couldn't finish my workout that day unless I had documentation to prove otherwise..
In my opinion the statement admitting you don't make mistakes is very arrogant in itself especially in a management position.
Long story short, after about an hour of arguing he found I was in there system just someone had put me in the system twice. My response after ruining my workout and day was you did make a mistake and I expect atleast an apology. His response was someone else on staff made the mistake of putting me in the system twice and he had nothing to appologize for.
It is very frustrating when random people are placed in management positions that have no idea how to handle the responsiblites that come with that authority .

Cons: Poor management

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The staff here are the worst I have experienced at a health facility. When you walk into the place, the people at the counter act as if you have disturbed their nap. They usually say nothing at all. If they greet you at all, it is an insincere grunt. The people on the floor, if there are any, are not helpful.
Where do they get these people?
Also, the shower area is poorly drained. There is usually water all over the floors. Avoid this place if you can. Pay a little extra and go to a good facility. Don't be lured by their lower prices. It isn't worth it.

0
★☆☆☆☆

The staff here are the worst I have experienced at a health facility. When you walk into the place, the people at the counter act as if you have disturbed their nap. They usually say nothing at all. If they greet you at all, it is an insincere grunt. The people on the floor, if there are any, are not helpful.
Where do they get these people?
Also, the shower area is poorly drained. There is usually water all over the floors. Avoid this place if you can. Pay a little extra and go to a good facility. Don't be lured by their lower prices. It isn't worth it.

Pros: decent parking

Cons: poor customer service

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About 20 years ago, the Tenn. state law concerning spa memberships was changed to pay a onetime fee of $150 and $5 a year life membership fee. In hopes of a French Riviera building close to where I live, I have continued to pay the nominal fee according to the state contract rules, even though I have not worked out at the their spa during this time. I still have my Tenn. contract.

Today I noticed when paying the fee that it has jumped to $35. I DO believe lifetime membership means lifetime as I am not dead. So I wonder if there will be any type of class action suit for this breach of contract?

0
★☆☆☆☆

About 20 years ago, the Tenn. state law concerning spa memberships was changed to pay a onetime fee of $150 and $5 a year life membership fee. In hopes of a French Riviera building close to where I live, I have continued to pay the nominal fee according to the state contract rules, even though I have not worked out at the their spa during this time. I still have my Tenn. contract.

Today I noticed when paying the fee that it has jumped to $35. I DO believe lifetime membership means lifetime as I am not dead. So I wonder if there will be any type of class action suit for this breach of contract?

Cons: Breach of Contract for Lifetime Membership?

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I have been a lifetime member since 1986 with a locked in renewal rate of $5.00 per year. When I got my yearly renewal it was $35.00. I was told the additional $30 was a "facility improvement fee". I have complained to the Better Business Bureau. They should not be allowed to add a fee to a locked-in contract! I would highly encourage anyone with the same problem to file a complaint with their local BBB!! Maybe if they receive enough complaints they will remove this fee.

0
★☆☆☆☆

I have been a lifetime member since 1986 with a locked in renewal rate of $5.00 per year. When I got my yearly renewal it was $35.00. I was told the additional $30 was a "facility improvement fee". I have complained to the Better Business Bureau. They should not be allowed to add a fee to a locked-in contract! I would highly encourage anyone with the same problem to file a complaint with their local BBB!! Maybe if they receive enough complaints they will remove this fee.

Pros: NONE

Cons: Shaddy Business Practices!!!!!!

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I do not recommend this location of French Riviera spa. The Poplar & Higland location is very convenient and parking is usually plentiful. The yoga instructors are nice and helpful.
However, customer service is almost nonexistent. When you enter, you will almost without fail find a surly desk attendant who will not attempt to make eye contact or say anything at all. If you ask questions, you will usually get a blank stare or a passing of the buck. The shower changing area of the men's locker room has no drains and is usually covered with water. The locker room gives you almost no room to change.

1
★★☆☆☆

I do not recommend this location of French Riviera spa. The Poplar & Higland location is very convenient and parking is usually plentiful. The yoga instructors are nice and helpful.
However, customer service is almost nonexistent. When you enter, you will almost without fail find a surly desk attendant who will not attempt to make eye contact or say anything at all. If you ask questions, you will usually get a blank stare or a passing of the buck. The shower changing area of the men's locker room has no drains and is usually covered with water. The locker room gives you almost no room to change.

Pros: yoga, parking, location

Cons: unhelpful staff, men's locker room, showers

 

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