Airport Pet Emergency Clinic

★★★☆☆
  • 2436 Highway 75

    Blountville, TN 37617

    Map & Directions
  • 423-279-0574

About Airport Pet Emergency Clinic

Hours
Sun Open 24 Hours;Mon: 5:30 p.m.-8:00 a.m.;Tue: 5:30 p.m.-8:00 a.m.;Wed: 5:30 p.m.-8:00 a.m.;Thu: 5:30 p.m.-8:00 a.m.;Fri: 5:30 p.m.-8:00 a.m.;Sat Open 24 Hours;

Pets & Animals

Pets & Animals
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Late one night my sisters cat was vomiting and was visiting the litter box every few minutes. I became increasingly concerned as she constantly felt the need to go. I called the Airport Pet Emergency Clinic and they let me know that this was in fact an emergency! My sister was more than uneasy about me bringing her pet to the vet without her, but I knew we had to go. I never would have known that my sisters cat was constipated and that it was such a serious situation if the APEC vet wasn't there to let me know. Although my sister was nervous, she was so happy to hear that they were able to take care of her baby and gave her the help she needed. The prices are different than our regular vet, but being an emergency clinic where we could go in the middle of the night and get immediate help was amazing! Thank you for all you do Emergency Vet!

5
★★★★★

Late one night my sisters cat was vomiting and was visiting the litter box every few minutes. I became increasingly concerned as she constantly felt the need to go. I called the Airport Pet Emergency Clinic and they let me know that this was in fact an emergency! My sister was more than uneasy about me bringing her pet to the vet without her, but I knew we had to go. I never would have known that my sisters cat was constipated and that it was such a serious situation if the APEC vet wasn't there to let me know. Although my sister was nervous, she was so happy to hear that they were able to take care of her baby and gave her the help she needed. The prices are different than our regular vet, but being an emergency clinic where we could go in the middle of the night and get immediate help was amazing! Thank you for all you do Emergency Vet!

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I have had my pets to the Airport Pet Emergency Clinic many times and have never been disappointed. They are so friendly from the front desk staff to the doctors and technicians. Recently they saved my Miniature Schnauzer after I took her in for vomiting and having bloody diarrhea. She had pancreatitis and they treated her like the little baby she is. They're more expensive than my regular veterinarian, for certain things, but the bloodwork was very comparable to my vet in price. They even had her results in 30 minutes and my vet takes at least a day for lab work to be returned. When I picked her up they gave me a large packet detailing the treatments she received every single hour of her hospitalization. This is exactly the kind of care this concerned momma wants for her babies. Anytime my pets have an emergency they will be seen here. You couldn't ask for more from an emergency clinic.

5
★★★★★

I have had my pets to the Airport Pet Emergency Clinic many times and have never been disappointed. They are so friendly from the front desk staff to the doctors and technicians. Recently they saved my Miniature Schnauzer after I took her in for vomiting and having bloody diarrhea. She had pancreatitis and they treated her like the little baby she is. They're more expensive than my regular veterinarian, for certain things, but the bloodwork was very comparable to my vet in price. They even had her results in 30 minutes and my vet takes at least a day for lab work to be returned. When I picked her up they gave me a large packet detailing the treatments she received every single hour of her hospitalization. This is exactly the kind of care this concerned momma wants for her babies. Anytime my pets have an emergency they will be seen here. You couldn't ask for more from an emergency clinic.

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1 out of 1 people found this review helpful.

.

I cannot say enough good things about Airport Pet Emergency Clinic! My baby slipped on our hardwood floor and broke her leg. It was a Saturday afternoon and my vet was closed. I took her to APEC and was immediately greeted by the sweetest and kindest people who took little Foxy to the back to check her out while I checked her in.

The young woman who checked me in immediately told me what the cost for the visit would be and told me if there were more charges involved, I would be given the amount to approve BEFORE I was charged.

They kept me informed of everything - how Fox was doing, what they needed to do for her and the cost for the services to approve - I found that reassuring!! If I was to go the ER for anything, the cost would be way more than just going to my family MD and I would not know all the charges until I received the multiple bills in the mail!

I am so thankful for the WONDERFUL staff, the excellent service, the upfront information of the cost and the care my baby received at APEC. These people are available when your personal vet is unavailable. Their hours are what most people would NOT want to work, yet when I needed help at an 'off peak' time, they were there. It is so reassuring to know help is available 24/7.

Foxy is not just our dog, she is part of our family. Thank you, APEC!! You have made a wonderful impression on me. You are rated A+++++++ in my book and I will recommend you to anyone who has a need 'after hours'.

5
★★★★★

I cannot say enough good things about Airport Pet Emergency Clinic! My baby slipped on our hardwood floor and broke her leg. It was a Saturday afternoon and my vet was closed. I took her to APEC and was immediately greeted by the sweetest and kindest people who took little Foxy to the back to check her out while I checked her in.

The young woman who checked me in immediately told me what the cost for the visit would be and told me if there were more charges involved, I would be given the amount to approve BEFORE I was charged.

They kept me informed of everything - how Fox was doing, what they needed to do for her and the cost for the services to approve - I found that reassuring!! If I was to go the ER for anything, the cost would be way more than just going to my family MD and I would not know all the charges until I received the multiple bills in the mail!

I am so thankful for the WONDERFUL staff, the excellent service, the upfront information of the cost and the care my baby received at APEC. These people are available when your personal vet is unavailable. Their hours are what most people would NOT want to work, yet when I needed help at an 'off peak' time, they were there. It is so reassuring to know help is available 24/7.

Foxy is not just our dog, she is part of our family. Thank you, APEC!! You have made a wonderful impression on me. You are rated A+++++++ in my book and I will recommend you to anyone who has a need 'after hours'.

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1 out of 1 people found this review helpful.

.

I cannot say enough good things about Airport Pet Emergency Clinic! My baby slipped on our hardwood floor and broke her leg. It was a Saturday afternoon and my vet was closed. I took her to APEC and was immediately greeted by the

3
★★★★★

I cannot say enough good things about Airport Pet Emergency Clinic! My baby slipped on our hardwood floor and broke her leg. It was a Saturday afternoon and my vet was closed. I took her to APEC and was immediately greeted by the

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My sweet little dog got into a bottle of my multivitiams I called just about every vet around and not knowing if she would be okay they all suggested me to call poison control, at first I refuse because of the fee they charge but my little

3
★★★★★

My sweet little dog got into a bottle of my multivitiams I called just about every vet around and not knowing if she would be okay they all suggested me to call poison control, at first I refuse because of the fee they charge but my little

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They were really kind but won't be going back 'cus they're too far from where we live. \r
We had 4 kittens + mom who we took in. 1 kitten was sick & having terrible vomiting and diarrhea. They did some tests & gave some meds - total $227.

3
★★★★★

They were really kind but won't be going back 'cus they're too far from where we live. \r
We had 4 kittens + mom who we took in. 1 kitten was sick & having terrible vomiting and diarrhea. They did some tests & gave some meds - total $227.

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13 hrs and 1200.00 ( for an Iv, catheter, 3 injections of diazepam, 2 blood panels and one urinalysis) they had no diagnosis, the vet tech Jeremy was rude and callous, the veterinarian did not once actually come to the phone and speak to us about our dogs condition. Never again will we go there instead in an emergency our animals will be seen by Animal Emergency and Specialty Center in Knoxville 10213 Kingston Pike, Knoxville, Tennessee 37922 (865) 693-4440 instead. They have state of the art diagnostic tools, a friendly staff and cost wise they are not much more expensive than this sorry excuse for an emergency clinic. I just wish we had known about them earlier our dog may still be here with us.

1
★☆☆☆☆

13 hrs and 1200.00 ( for an Iv, catheter, 3 injections of diazepam, 2 blood panels and one urinalysis) they had no diagnosis, the vet tech Jeremy was rude and callous, the veterinarian did not once actually come to the phone and speak to us about our dogs condition. Never again will we go there instead in an emergency our animals will be seen by Animal Emergency and Specialty Center in Knoxville 10213 Kingston Pike, Knoxville, Tennessee 37922 (865) 693-4440 instead. They have state of the art diagnostic tools, a friendly staff and cost wise they are not much more expensive than this sorry excuse for an emergency clinic. I just wish we had known about them earlier our dog may still be here with us.

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The doctors and staff that run Airport Pet Emergency hospital ,run it like they're trying to make a deal on a used car. Took my cat in last weekend,he told me to sit down to hear the 1st quote,it was $1,349. At that moment I wanted to punch the little heartless "prick"( that called himself a doctor) inthe FACE. I agreed to a procedure to drain urine from my cats bladder since he couldnt urinate.And, an antibiotic,and left there praying my cat would make it till I got into my regular vet in the morning .The whole time they were doing the procedure ,I could hear my cat crying in pain,while the doctor and nurse(or whatever her title was that night) chuckled in amusement...I've been begging my regular vet(Indian Ridge Animal Hospital,Kingsport) to open an emergency clinic,so us pet owners will have a safe, afforadable place to take our pets when they're ill, after 5pm and weekends. I refuse to ever go back there. Please,other pet owners,talk to you own vet about options for your animals care,and lets band together to get this place closed down.

1
★☆☆☆☆

The doctors and staff that run Airport Pet Emergency hospital ,run it like they're trying to make a deal on a used car. Took my cat in last weekend,he told me to sit down to hear the 1st quote,it was $1,349. At that moment I wanted to punch the little heartless "prick"( that called himself a doctor) inthe FACE. I agreed to a procedure to drain urine from my cats bladder since he couldnt urinate.And, an antibiotic,and left there praying my cat would make it till I got into my regular vet in the morning .The whole time they were doing the procedure ,I could hear my cat crying in pain,while the doctor and nurse(or whatever her title was that night) chuckled in amusement...I've been begging my regular vet(Indian Ridge Animal Hospital,Kingsport) to open an emergency clinic,so us pet owners will have a safe, afforadable place to take our pets when they're ill, after 5pm and weekends. I refuse to ever go back there. Please,other pet owners,talk to you own vet about options for your animals care,and lets band together to get this place closed down.

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1 out of 2 people found this review helpful.

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Can you compare an emergency vet clinic apples to apples with your local vet's office? Well, no... not really.\r\n\r\nCan you compare an emergency vet clinic with a local hospital's ER? Well, that's probably closer but not quite right either.\r\n\r\nWhen you walk into an emergency vet you immediately have to acknowledge a few things... one, your pet is seriously ill. Why because it's too pricey to step in there for anything less. Second, even if you are wrong and your pet isn't seriously ill, you are upset, worried, anxious, etc. that your pet is.\r\n\r\nNow the staff has to deal with both of those REAL challenges while assessing your pet's condition. Do they have a history on the pet? Generally, no. If the Emergency Vet is open then that means other vet clinics usually aren't so they can't call your regular vet for your pet's information. As a result, guess what..? YOU are the only source of information they have other than what they can determine from your pet him/herself.\r\n\r\nWith all that said, I found the Airport Pet Emergency Clinic to be everything I would want when faced with a trauma... and let me assure you, it is. They were professional but warm. The facilities were spotless. The staff questioned me extensively both techs and doctor, and allowed me the time to regain my composure when I would fall apart. During the time my pet was there they welcomed my calls checking on her and fielded other questions I had about her care, condition, etc.\r\n\r\nYes, you are going to pay ER rates. If that intimidates you I'd suggest you look into pet health insurance (it's available) because when your pet is that ill you want to have an option and I can assure you, a visit to the Airport Pet Emergency Clinic is CHEAP next to an ER visit for a person and yet, we expect them to offer remarkably similar services!

2
★★★★★

Can you compare an emergency vet clinic apples to apples with your local vet's office? Well, no... not really.\r\n\r\nCan you compare an emergency vet clinic with a local hospital's ER? Well, that's probably closer but not quite right either.\r\n\r\nWhen you walk into an emergency vet you immediately have to acknowledge a few things... one, your pet is seriously ill. Why because it's too pricey to step in there for anything less. Second, even if you are wrong and your pet isn't seriously ill, you are upset, worried, anxious, etc. that your pet is.\r\n\r\nNow the staff has to deal with both of those REAL challenges while assessing your pet's condition. Do they have a history on the pet? Generally, no. If the Emergency Vet is open then that means other vet clinics usually aren't so they can't call your regular vet for your pet's information. As a result, guess what..? YOU are the only source of information they have other than what they can determine from your pet him/herself.\r\n\r\nWith all that said, I found the Airport Pet Emergency Clinic to be everything I would want when faced with a trauma... and let me assure you, it is. They were professional but warm. The facilities were spotless. The staff questioned me extensively both techs and doctor, and allowed me the time to regain my composure when I would fall apart. During the time my pet was there they welcomed my calls checking on her and fielded other questions I had about her care, condition, etc.\r\n\r\nYes, you are going to pay ER rates. If that intimidates you I'd suggest you look into pet health insurance (it's available) because when your pet is that ill you want to have an option and I can assure you, a visit to the Airport Pet Emergency Clinic is CHEAP next to an ER visit for a person and yet, we expect them to offer remarkably similar services!

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I am very dissatisfied with the lack of professionalism and service provided at the Bloutville Airport Pet Emergency Clinic. I am not from this area and when I called for directions they sent me 70 miles out of my way. Finallyt after I called the third time I got someone else on the phone and they told me that I was going in this wrong direction. Once I got there the vet did not have anything to say about my dogs condition. She just simply didn't know what to do about it. She (welch) just gave my dog an antiflamatory and told us that's all she could do. No sugestions for xray or other tests. Than when her assistant was explaining the bill to me she said that I was not going to be charged the $80 exam fee. I thought that's nice since they gave me wrong directions twice. But then she realized she had the wrong bill and returned with mine which was more than twice as much and had the exam fee. This was highly unprofessional. I will never go back there ever again and suggest others to seek a better buisness to take your beloved best friends.

1
★☆☆☆☆

I am very dissatisfied with the lack of professionalism and service provided at the Bloutville Airport Pet Emergency Clinic. I am not from this area and when I called for directions they sent me 70 miles out of my way. Finallyt after I called the third time I got someone else on the phone and they told me that I was going in this wrong direction. Once I got there the vet did not have anything to say about my dogs condition. She just simply didn't know what to do about it. She (welch) just gave my dog an antiflamatory and told us that's all she could do. No sugestions for xray or other tests. Than when her assistant was explaining the bill to me she said that I was not going to be charged the $80 exam fee. I thought that's nice since they gave me wrong directions twice. But then she realized she had the wrong bill and returned with mine which was more than twice as much and had the exam fee. This was highly unprofessional. I will never go back there ever again and suggest others to seek a better buisness to take your beloved best friends.

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1 out of 2 people found this review helpful.

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Thanks to Airport Pet Emergency for saving my Rhodie when he bloated and Rosie when she had pneumonia. Dr. Welch and James (and the staff) are the best. Don't you folks that are complaining know that "Emergency" means you pay for the services you can't receive from your regular vet? I sympathize with losing a beloved pet but "having a heart" will not keep this clinic in business. This wonderful clinic cannot operate on promises of payment or charity and would certainly close because of those deadbeats who expect treatment but will not pay for it..We can thank them for that. Thank You Pet Emergency!! You are the best!

5
★★★★★

Thanks to Airport Pet Emergency for saving my Rhodie when he bloated and Rosie when she had pneumonia. Dr. Welch and James (and the staff) are the best. Don't you folks that are complaining know that "Emergency" means you pay for the services you can't receive from your regular vet? I sympathize with losing a beloved pet but "having a heart" will not keep this clinic in business. This wonderful clinic cannot operate on promises of payment or charity and would certainly close because of those deadbeats who expect treatment but will not pay for it..We can thank them for that. Thank You Pet Emergency!! You are the best!

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1 out of 2 people found this review helpful.

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I live in Wise County VA where I know that 5 Vets live in. Now the problem is if your dog or cat gets sick you call an will receive a message telling you to take your pet to Blountville Emergency Animal Hospital in TN!!! Now I don't know about you but if it is a emergency chances are your not going to make it in time to save your pet. Question why can't one of the 5 vets take turns being the vet on call. Or just do like before have your emergency number available. Instead of having your customers drive to TN just to be told no matter what is bothering your pet you better have a check or credit card. Or you not seen.

1
★☆☆☆☆

I live in Wise County VA where I know that 5 Vets live in. Now the problem is if your dog or cat gets sick you call an will receive a message telling you to take your pet to Blountville Emergency Animal Hospital in TN!!! Now I don't know about you but if it is a emergency chances are your not going to make it in time to save your pet. Question why can't one of the 5 vets take turns being the vet on call. Or just do like before have your emergency number available. Instead of having your customers drive to TN just to be told no matter what is bothering your pet you better have a check or credit card. Or you not seen.

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This clinic is like dealing with dirty salesmen or something. We took our cat in for a urinary infection first price they gave us was almost $1000 dollars we said no we just can't afford that, then they come back with $500 dollars again we say no we can't afford that then third time they come in with $250 to drain bladder and give shot, we agreed to it and took him to our regular vet next day where they put him to sleep and kept body for $15. While we were at the emergency clinic a guy comes in with dog they charge him $60 to put it to sleep and he carries the dog out taped up in some pee pads. This place should just be shut down really. Its just a money game to them. If you don't have a extra $1000 laying around don't bother going there!

1
★☆☆☆☆

This clinic is like dealing with dirty salesmen or something. We took our cat in for a urinary infection first price they gave us was almost $1000 dollars we said no we just can't afford that, then they come back with $500 dollars again we say no we can't afford that then third time they come in with $250 to drain bladder and give shot, we agreed to it and took him to our regular vet next day where they put him to sleep and kept body for $15. While we were at the emergency clinic a guy comes in with dog they charge him $60 to put it to sleep and he carries the dog out taped up in some pee pads. This place should just be shut down really. Its just a money game to them. If you don't have a extra $1000 laying around don't bother going there!

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I took my small dog to them bleeding from the nose and sneezing profusly, they charged me 300 dollars for the tech to take his temp and a antibiotic shot, and told me to bring him back tomorrow night if no better. i took him back they collected another 400 dollars said they would do a scope to see if he had anything in his nose or throat...he was put under anaesthesia the vet never came out to talk to me prior to the procedure, afterwards he came out said he didnt see any foriegn bodies and did not look at the throat..my dog got worse I took him to UT animal hospital who also scoped him and found a twig in his nose......700 dollars spent here (on a credit card) and they done nothing to help him even told me they couldnt see any foriegn bodies in his nose..he suffered for a week because of this,,, I dont have a lot of faith in this place It appears its all about money and no real concern for your pet

0
★☆☆☆☆

I took my small dog to them bleeding from the nose and sneezing profusly, they charged me 300 dollars for the tech to take his temp and a antibiotic shot, and told me to bring him back tomorrow night if no better. i took him back they collected another 400 dollars said they would do a scope to see if he had anything in his nose or throat...he was put under anaesthesia the vet never came out to talk to me prior to the procedure, afterwards he came out said he didnt see any foriegn bodies and did not look at the throat..my dog got worse I took him to UT animal hospital who also scoped him and found a twig in his nose......700 dollars spent here (on a credit card) and they done nothing to help him even told me they couldnt see any foriegn bodies in his nose..he suffered for a week because of this,,, I dont have a lot of faith in this place It appears its all about money and no real concern for your pet

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I have a little Boston Terrier who needs a c-section and I was told the fee would be around $1200 dollars. Are these people out of there minds? We need a Vet not someone who is trying a get rich quick. I love her and now I will more than likely loose her because the services they offer are multiplyed not 2x but 3-4 times. I am so sad there is not another Vet out there who would not offer services for pets at a descent price even double would be great.

1
★☆☆☆☆

I have a little Boston Terrier who needs a c-section and I was told the fee would be around $1200 dollars. Are these people out of there minds? We need a Vet not someone who is trying a get rich quick. I love her and now I will more than likely loose her because the services they offer are multiplyed not 2x but 3-4 times. I am so sad there is not another Vet out there who would not offer services for pets at a descent price even double would be great.

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Only the rich animals can be seen.. This hospital is only in it for the money.. nothing else they dont give a flying frisbie about your animal.. money up front.. what ever it is.. a 500 dollars just to been seen.. where is the love for animals not where is your check book...

1
★☆☆☆☆

Only the rich animals can be seen.. This hospital is only in it for the money.. nothing else they dont give a flying frisbie about your animal.. money up front.. what ever it is.. a 500 dollars just to been seen.. where is the love for animals not where is your check book...

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On Saturday evening at 6 pm, my shih tsu was attacked by my neighbors dog in our yard. It took two adults to get the other dog off of him. He was violently shaken by the neck and was bleeding from the bite. Immediately we called them, then drove to the emergency hospital. My dog was in "very" bad shape (and so was I from the trauma). They told us on the phone that Santana would be taken back if he was bleeding and they were true to their word. They examined him, brought us an estimate for his care of $600 which we agreed to and they performed emergency surgery after getting his pain under control. We even got to let him recover from surgery that night at home. It was a little scary because he had four drain tubes. By Sunday morning, I was scared one of the tubes was draining blood and not infection, etc. I called them and they told me for my peace of mine to bring him back at no charge. They cleaned him up and gave me a good report. This was two days ago and in another day or two his drain tubes can come out. Praise God. He is expected to make a full recovery. I have nothing but good things to say about the office. They saved my dogs life!

5
★★★★★

On Saturday evening at 6 pm, my shih tsu was attacked by my neighbors dog in our yard. It took two adults to get the other dog off of him. He was violently shaken by the neck and was bleeding from the bite. Immediately we called them, then drove to the emergency hospital. My dog was in "very" bad shape (and so was I from the trauma). They told us on the phone that Santana would be taken back if he was bleeding and they were true to their word. They examined him, brought us an estimate for his care of $600 which we agreed to and they performed emergency surgery after getting his pain under control. We even got to let him recover from surgery that night at home. It was a little scary because he had four drain tubes. By Sunday morning, I was scared one of the tubes was draining blood and not infection, etc. I called them and they told me for my peace of mine to bring him back at no charge. They cleaned him up and gave me a good report. This was two days ago and in another day or two his drain tubes can come out. Praise God. He is expected to make a full recovery. I have nothing but good things to say about the office. They saved my dogs life!

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Our 8 mo old puppy was hit by a car yesterday when she accidently got out of the house. We immediately rushed her to the clinic and she was taken in the back. I was put in a room by myself and then they bought out an inital "estimate" of over $300. When I asked what this would cover I was told that it would only pay for walking in the door and x-rays. When I asked what they thought was wrong with her I was told that she definately had a broken leg but that there were probable internal injuries. I asked what the cost would be if all they found was the broken leg and was told that they didn't do surgery there and that the would splint it and I would have to take her to another vet where the surgery to repair the leg would cost around $1500. They finially brought her into the room so I could see her and she was having trouble breathing. I asked if she did have internal damage if she could be saved. They said that until I paid for the x-rays they were not going to tell me anything further. My only other option was to put her down. I was then shocked when the vet said she couldn't believe that I wouldn't even try to save my dog no matter the cost. Meanwhile, my dog has not been given anything for the pain and continued to struggle for breath. She said she had other animals with owners that needed her more than we did and made the decision even harder than it already was. Unfortunatly I was not in a position to pay over $2000( and they wanted $500 of it immediately) in order to save my dog. She had to be put down and they even let me know that if I didn't take her that they "charge by the pound to dispose of the body". This made me absolutly sick. I stayed with my baby till the end and left in tears and took her home to bury. I agree that having a pet is a privilage. My dog was well cared for and spoiled rotten. This accident unfortunately happened on a Sunday where I had no other option as her vet is not open. I never thought when we left the house that we would come home only to bury her. I was willing to make payments but was told that it is never an option. I only hope that the folks there never have to feel the pain that my family and I went through. No one deserves that!

1
★☆☆☆☆

Our 8 mo old puppy was hit by a car yesterday when she accidently got out of the house. We immediately rushed her to the clinic and she was taken in the back. I was put in a room by myself and then they bought out an inital "estimate" of over $300. When I asked what this would cover I was told that it would only pay for walking in the door and x-rays. When I asked what they thought was wrong with her I was told that she definately had a broken leg but that there were probable internal injuries. I asked what the cost would be if all they found was the broken leg and was told that they didn't do surgery there and that the would splint it and I would have to take her to another vet where the surgery to repair the leg would cost around $1500. They finially brought her into the room so I could see her and she was having trouble breathing. I asked if she did have internal damage if she could be saved. They said that until I paid for the x-rays they were not going to tell me anything further. My only other option was to put her down. I was then shocked when the vet said she couldn't believe that I wouldn't even try to save my dog no matter the cost. Meanwhile, my dog has not been given anything for the pain and continued to struggle for breath. She said she had other animals with owners that needed her more than we did and made the decision even harder than it already was. Unfortunatly I was not in a position to pay over $2000( and they wanted $500 of it immediately) in order to save my dog. She had to be put down and they even let me know that if I didn't take her that they "charge by the pound to dispose of the body". This made me absolutly sick. I stayed with my baby till the end and left in tears and took her home to bury. I agree that having a pet is a privilage. My dog was well cared for and spoiled rotten. This accident unfortunately happened on a Sunday where I had no other option as her vet is not open. I never thought when we left the house that we would come home only to bury her. I was willing to make payments but was told that it is never an option. I only hope that the folks there never have to feel the pain that my family and I went through. No one deserves that!

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0 out of 1 people found this review helpful.

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A lady that lives down the road from me came to my house Sunday December 16,2007 about 10:00 am crying with her little poodle mix in arms. the dog was seizing real bad, The lady had taken the dog to her vet Saturday for shots. The Vet also give her 2 prescriptions to give the dog the nest morning. One was Amoxicillin 100 the other was Trimeprazine Tartrate with Predizone. She gave said medicine to dog at 9:30 am The vet's office which gave her the med's was closed but on their answering machine thay advised to call the Pet Emergency Hospital at the airport which she did. The lady which answered the phone was more interested in money than the health of the animal and told my friend that they haveto have money before anything could be done. I tried frantically to call around and find avet's office open. Then I called the Airport Pet Emergency Clinic. The lady that answered the phone did not even state her name, I informed her of the dogs situation and also told her the owner had called. I told her we had the money but it was Sunday and would be hard to get the full amount they wanted to see this animal. I stated to the woman that money is being put before the dogs medical emergency. The lady said listen, Having a pet is a privilege. Well, this is not something you would tell someone that has a dying animal on her hands. I understand that the emergency clinic is a business to make money,But in the field they are in compassion be given. Basicly,This lady was very rude to me, even to the point of saying I quote " No payment " " No Treatment " We continued calling around with no luck. i called the Airport Emergency Clinic back and got the same lady, I asked to speak to a Vet Tech, she starting giving me a run around and I continued to assist to talk to a Tech, finally a tech answered the phone. I explained to the tech about the condition of the animal and what it was doing now, it was almost 2:00 pm and the dog was getting worse. The Vet Tech was some what helpful saying what needed to be done. An IV with meds was needed, but the tech said it my not do any good. She did give me a rough estimate of the charges around $ 350.00 to $ 400.00 and $ 150.00 hand to be paid up front and the balance the next morning or when the treatment was done. I informed her we only have $60.00 and was advised that was not enough and they could not help me. At this point I ended our conversation with the words " I can not believe this " This little animal died at 3: 00 PM . this animal's death could have been pervented had the Emergency Clinic responded to our needs more quickly andnot let money be an issue. I can be contacted at michael_leslie07@ahoo.com In closing all I can say is if you have a pet and it needs emergency care have money on hand cause without money, there will be no help or treatment from this place.

2
★★☆☆☆

A lady that lives down the road from me came to my house Sunday December 16,2007 about 10:00 am crying with her little poodle mix in arms. the dog was seizing real bad, The lady had taken the dog to her vet Saturday for shots. The Vet also give her 2 prescriptions to give the dog the nest morning. One was Amoxicillin 100 the other was Trimeprazine Tartrate with Predizone. She gave said medicine to dog at 9:30 am The vet's office which gave her the med's was closed but on their answering machine thay advised to call the Pet Emergency Hospital at the airport which she did. The lady which answered the phone was more interested in money than the health of the animal and told my friend that they haveto have money before anything could be done. I tried frantically to call around and find avet's office open. Then I called the Airport Pet Emergency Clinic. The lady that answered the phone did not even state her name, I informed her of the dogs situation and also told her the owner had called. I told her we had the money but it was Sunday and would be hard to get the full amount they wanted to see this animal. I stated to the woman that money is being put before the dogs medical emergency. The lady said listen, Having a pet is a privilege. Well, this is not something you would tell someone that has a dying animal on her hands. I understand that the emergency clinic is a business to make money,But in the field they are in compassion be given. Basicly,This lady was very rude to me, even to the point of saying I quote " No payment " " No Treatment " We continued calling around with no luck. i called the Airport Emergency Clinic back and got the same lady, I asked to speak to a Vet Tech, she starting giving me a run around and I continued to assist to talk to a Tech, finally a tech answered the phone. I explained to the tech about the condition of the animal and what it was doing now, it was almost 2:00 pm and the dog was getting worse. The Vet Tech was some what helpful saying what needed to be done. An IV with meds was needed, but the tech said it my not do any good. She did give me a rough estimate of the charges around $ 350.00 to $ 400.00 and $ 150.00 hand to be paid up front and the balance the next morning or when the treatment was done. I informed her we only have $60.00 and was advised that was not enough and they could not help me. At this point I ended our conversation with the words " I can not believe this " This little animal died at 3: 00 PM . this animal's death could have been pervented had the Emergency Clinic responded to our needs more quickly andnot let money be an issue. I can be contacted at michael_leslie07@ahoo.com In closing all I can say is if you have a pet and it needs emergency care have money on hand cause without money, there will be no help or treatment from this place.

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2 out of 3 people found this review helpful.

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Airport Pet Emergency Clinic is where we went when our cat got very sick in the middle of the night. we called them first for advice and then again to let them know we were comming in. whejn we arrived they were all set up to recieve us and deal with the emergency we had described.
wonderful ER staff!
they do cost A LOT more than your regular vet, but then again its an ER so I suppose that is to be expected.

4
★★★★☆

Airport Pet Emergency Clinic is where we went when our cat got very sick in the middle of the night. we called them first for advice and then again to let them know we were comming in. whejn we arrived they were all set up to recieve us and deal with the emergency we had described.
wonderful ER staff!
they do cost A LOT more than your regular vet, but then again its an ER so I suppose that is to be expected.

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1 out of 2 people found this review helpful.

 

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