Williams Furniture Co

★★★☆☆

About Williams Furniture Co

2.5 4
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I called and spoke to a salesperson that was quoting me prices after she conferred with Phil, My mother went with me to purchase the bed. When the salesperson was suppose to be waiting on me on every question I had asked her she ran to the office to find out the answers. I finally asked her if the girl that I had talked to was there. She replied with a snobby attitude that she is, but everyone is busy.I found myself having to put up with her leaving me to find the answers or calling someone else with the answers I was looking for (according to her , she had the same knowledge as anyone else in the building! She told me that she is Phil's sister.)Sorry Phil sister with her attitude lost your business a sale ! I waisted my time and gas to come to you because I had done business with your company before and I was a satisfied customer at that time, but NOT this time. I can't say that I would consider coming back to you for any of my needs. No I can't recommend you or your company to a friend any longer.

1
★☆☆☆☆

I called and spoke to a salesperson that was quoting me prices after she conferred with Phil, My mother went with me to purchase the bed. When the salesperson was suppose to be waiting on me on every question I had asked her she ran to the office to find out the answers. I finally asked her if the girl that I had talked to was there. She replied with a snobby attitude that she is, but everyone is busy.I found myself having to put up with her leaving me to find the answers or calling someone else with the answers I was looking for (according to her , she had the same knowledge as anyone else in the building! She told me that she is Phil's sister.)Sorry Phil sister with her attitude lost your business a sale ! I waisted my time and gas to come to you because I had done business with your company before and I was a satisfied customer at that time, but NOT this time. I can't say that I would consider coming back to you for any of my needs. No I can't recommend you or your company to a friend any longer.

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I recently purchased furniture for my new home at Williams Furniture in McKenzie. Phil and Lisa worked very hard to make sure that I was satisfied with every piece that I bought. Making furniture decisions is not always an easy thing, but these folks make furniture buying a pleasant experience.

A very satisfied customer,

Christy Brasher

5
★★★★★

I recently purchased furniture for my new home at Williams Furniture in McKenzie. Phil and Lisa worked very hard to make sure that I was satisfied with every piece that I bought. Making furniture decisions is not always an easy thing, but these folks make furniture buying a pleasant experience.

A very satisfied customer,

Christy Brasher

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My husband & I bought a Berkline sectional from Williams in 2003...we spent an additional $250 to get the extra matching recliner with massage and heat...withing a month of purchase,the massager went out...we called Williams about coming out to take a look..they told us it would take about a week to get to us...by the beginning of the next month, they had not yet checked on the massager, and the heater and also gone out...we called again...once again were told they would be out within the week...this has been 3 yrs ago...they never stood by their warranty...so to this day we have a $250 recliner w/heater & massager that is basically a piece of junk....so now I'm rather cautious about trusting their character.

2
★★☆☆☆

My husband & I bought a Berkline sectional from Williams in 2003...we spent an additional $250 to get the extra matching recliner with massage and heat...withing a month of purchase,the massager went out...we called Williams about coming out to take a look..they told us it would take about a week to get to us...by the beginning of the next month, they had not yet checked on the massager, and the heater and also gone out...we called again...once again were told they would be out within the week...this has been 3 yrs ago...they never stood by their warranty...so to this day we have a $250 recliner w/heater & massager that is basically a piece of junk....so now I'm rather cautious about trusting their character.

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My parents spent several thousand dollars having a pool installed about 7 years ago. Williams installed it, and they have handled all of the maintenance for it, including closing and opening the pool each year. This year, when they opened the pool, they noticed some electrical problems that needed to be fixed. Despite repeated attempts to get them out to the house to fix these, my parents were unable to get anyone out. They finally had to hire someone else to do the work. Incredibly frustrating - especially for people who claim to be "good friends" to their customers!

2
★★☆☆☆

My parents spent several thousand dollars having a pool installed about 7 years ago. Williams installed it, and they have handled all of the maintenance for it, including closing and opening the pool each year. This year, when they opened the pool, they noticed some electrical problems that needed to be fixed. Despite repeated attempts to get them out to the house to fix these, my parents were unable to get anyone out. They finally had to hire someone else to do the work. Incredibly frustrating - especially for people who claim to be "good friends" to their customers!

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