Don Wood Plumbing Co Inc

★★★★☆
  • 130 Alpha Dr

    Franklin, TN 37064

    Map & Directions
  • 615-366-9663

About Don Wood Plumbing Co Inc

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Hours
Mon-Fri 6am-5pm, Sat 7am-4pm
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3.6667 9
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I scheduled Don Wood Plumbing to come out for a simple job. I knew I would need to take off several hours from work, so I asked them to set me up for any day they could be there first thing in the morning. On the scheduled date, they showed up to my house at Noon. The plumber looked like he was high on drugs.

He did the job sort of, leaving the pilot light off and not bothering to put the door back on the crawl space. He was there less than two hours, and tried to charge me $375 to attach a gas cooktop to the already plumbed gas line. Even though I was quoted $80 for the first hour, $50 per additional hours, he tried to make up a B.S. story about a "fixed price."

I tried over and over to resolve the issue amicably with them, but they had my check and basically told me to pound sand. Too bad for them I put a stop payment on the check. It took several months and litigation to get Don Wood to admit they grossly overcharged me.

What a shame. I used to be a regular customer as were several of my friends whom I regret recommending them to Don Wood. Because of their greedy, unscrupulous business practices, we will never use them again.

1
★☆☆☆☆

I scheduled Don Wood Plumbing to come out for a simple job. I knew I would need to take off several hours from work, so I asked them to set me up for any day they could be there first thing in the morning. On the scheduled date, they showed up to my house at Noon. The plumber looked like he was high on drugs.

He did the job sort of, leaving the pilot light off and not bothering to put the door back on the crawl space. He was there less than two hours, and tried to charge me $375 to attach a gas cooktop to the already plumbed gas line. Even though I was quoted $80 for the first hour, $50 per additional hours, he tried to make up a B.S. story about a "fixed price."

I tried over and over to resolve the issue amicably with them, but they had my check and basically told me to pound sand. Too bad for them I put a stop payment on the check. It took several months and litigation to get Don Wood to admit they grossly overcharged me.

What a shame. I used to be a regular customer as were several of my friends whom I regret recommending them to Don Wood. Because of their greedy, unscrupulous business practices, we will never use them again.

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neat proffessonal very thourogh thanks!!! i would recomend don wood to any one. technicians very knowledgable

3
★★★☆☆

neat proffessonal very thourogh thanks!!! i would recomend don wood to any one. technicians very knowledgable

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Thank you Wood plumbing for fixing my bathroom so quickly. I had an old out of date master bath. Called Wood plumbing the gave me a far price and did the job quickly. Now when I lay back for my bath I enjoy looking around the room. They went out of their way to help me find all the pieces I wanted to have the bathroom of my dreams.

5
★★★★★

Thank you Wood plumbing for fixing my bathroom so quickly. I had an old out of date master bath. Called Wood plumbing the gave me a far price and did the job quickly. Now when I lay back for my bath I enjoy looking around the room. They went out of their way to help me find all the pieces I wanted to have the bathroom of my dreams.

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I've had Don Wood Plumbing do several of my residential projects and am pleased to say I found the work crew very knowledgeable and helpful to ensure the project was completed in an efficient and satisfactory manner,'
Susan J

5
★★★★★

I've had Don Wood Plumbing do several of my residential projects and am pleased to say I found the work crew very knowledgeable and helpful to ensure the project was completed in an efficient and satisfactory manner,'
Susan J

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Fair prices, great service! They worked around MY schedule and I didn't have to take off work. The plumber was courteous, fast and didn't leave a mess for me to clean up. Thanks Don Wood Plumbing! I will definitely call you again!

5
★★★★★

Fair prices, great service! They worked around MY schedule and I didn't have to take off work. The plumber was courteous, fast and didn't leave a mess for me to clean up. Thanks Don Wood Plumbing! I will definitely call you again!

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Superb service!!! I called Don Wood Plumbing and they gave me a two hour time frame. They showed up in the scheduled time frame and had the parts on hand to repair my leak. Their technician was very knowledgeable and gave helpful suggestions. He had the problem fixed beyond my satisfaction and the price for the repair was VERY reasonable. They have all my future business and I would refer them to anyone.

5
★★★★★

Superb service!!! I called Don Wood Plumbing and they gave me a two hour time frame. They showed up in the scheduled time frame and had the parts on hand to repair my leak. Their technician was very knowledgeable and gave helpful suggestions. He had the problem fixed beyond my satisfaction and the price for the repair was VERY reasonable. They have all my future business and I would refer them to anyone.

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Terrible!

Says one thing and does another.

Had the nerve to tell me the problem would be covered under warranty, only to bill me a month after the work was completed.

CAME OUT, DIDN'T HAVE A PART AND CAME BACK WITH THE PART... CHARGED ME FOR TWO TRIPS WITHOUT EVEN ME KNOWING I WAS GOING TO BE CHARGED FOR ANY TRIPS.

WILL USE OTHER PLUMBER NEXT TIME.

DON'T CARE ABOUT THEIR CUSTOMERS.

1
★☆☆☆☆

Terrible!

Says one thing and does another.

Had the nerve to tell me the problem would be covered under warranty, only to bill me a month after the work was completed.

CAME OUT, DIDN'T HAVE A PART AND CAME BACK WITH THE PART... CHARGED ME FOR TWO TRIPS WITHOUT EVEN ME KNOWING I WAS GOING TO BE CHARGED FOR ANY TRIPS.

WILL USE OTHER PLUMBER NEXT TIME.

DON'T CARE ABOUT THEIR CUSTOMERS.

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I would recomend Doon Wood Plumbing really fair prices and great service ! Thanks for a job well done.Don Wood plumbing gave me a quote over the phone and that was the price i paid the service technician was extremely helpful and knowledgable thanks

4
★★★★☆

I would recomend Doon Wood Plumbing really fair prices and great service ! Thanks for a job well done.Don Wood plumbing gave me a quote over the phone and that was the price i paid the service technician was extremely helpful and knowledgable thanks

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This is a great plumbing company. It is locally owned and the owner, Don Wood, is a genuinely nice person. They will quote you a price that is very fair and that is what you will be charged. If it is an emergency, which is has been, they will get someone out to you immediately. Their office persons are also very knowledge and if you call needing to ask a question about a problem, they usually can help you. I would recommend them to anyone.

4
★★★★☆

This is a great plumbing company. It is locally owned and the owner, Don Wood, is a genuinely nice person. They will quote you a price that is very fair and that is what you will be charged. If it is an emergency, which is has been, they will get someone out to you immediately. Their office persons are also very knowledge and if you call needing to ask a question about a problem, they usually can help you. I would recommend them to anyone.

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