Carpet Shoppe

★★★★★
  • 207 Henslee Dr

    Dickson, TN 37055

    Map & Directions
  • 615-446-6415

Shopping

Shopping
More choices in Dickson:
Resultset_next

Rent-A-Center

250 Dickson Plaza Dr Dickson, TN

Resultset_next

Sears Hometown Store

269 Dickson Plaza Dr Dickson, TN

4.75 8
Hi! Sign in to let us know how Carpet Shoppe was?
Write a Review
.

Carpet Shoppe has a long history of quality service, high standards of professionalism, strong after sales support, to go along with great pricing. I will continue to trust the people at Preston Thompson's Carpet Shoppe.

3
★★★★★

Carpet Shoppe has a long history of quality service, high standards of professionalism, strong after sales support, to go along with great pricing. I will continue to trust the people at Preston Thompson's Carpet Shoppe.

.

I have known the Carpet Shoppe family for 30 years and I wouldn't think of buying floor products anywhere else. They truly believe that the customer is always right.

3
★★★★★

I have known the Carpet Shoppe family for 30 years and I wouldn't think of buying floor products anywhere else. They truly believe that the customer is always right.

.

When we started the process of freshening up our home we didn't know where to start. Preston Thompson's Carpet Shoppe has been around since I was a kid and my father taught me the value of doing business locally. Plus I found out that

3
★★★★★

When we started the process of freshening up our home we didn't know where to start. Preston Thompson's Carpet Shoppe has been around since I was a kid and my father taught me the value of doing business locally. Plus I found out that

.

Great experience doing business with over the past years. Would recommend highly.

3
★★★★★

Great experience doing business with over the past years. Would recommend highly.

.

We have has nothing but great service (as well as our friends) at Preston Thompson's Carpet in Dickson. We had them put carpet in the bedrooms and hardwood in the rest of the rooms.They did a wonderful job and at a better price than Lowes. They get 5 stars for sure.

2
★★★★★

We have has nothing but great service (as well as our friends) at Preston Thompson's Carpet in Dickson. We had them put carpet in the bedrooms and hardwood in the rest of the rooms.They did a wonderful job and at a better price than Lowes. They get 5 stars for sure.

.

Not really a review, here. More of a question, really. Does this business have so many customers with such complaints that it can not distinguish, from the particulars of the story, which customer might have written the review?

1
★★★☆☆

Not really a review, here. More of a question, really. Does this business have so many customers with such complaints that it can not distinguish, from the particulars of the story, which customer might have written the review?

.

A few weeks ago someone wrote a very negative review of Preston Thompson's Carpet Shoppe on this City Search site. The Thompsons, who have been an important part of the Dickson community for over 40 years, are understandably concerned about the incident and would like to hear from the reviewer personally.

The Carpet Shoppe prides itself on its customer service and is the only carpet dealer in this area who offers a 3 year written labor warranty. Customer satisfaction is what our business is built on.

Preston Thompson would be happy to discuss the situation further if he only knew who is making the complaint. To the reviewer; please call The Carpet Shoppe at 446-6415 - we would like to talk to you in person and do what we can to fix the problem.

2
★★★★★

A few weeks ago someone wrote a very negative review of Preston Thompson's Carpet Shoppe on this City Search site. The Thompsons, who have been an important part of the Dickson community for over 40 years, are understandably concerned about the incident and would like to hear from the reviewer personally.

The Carpet Shoppe prides itself on its customer service and is the only carpet dealer in this area who offers a 3 year written labor warranty. Customer satisfaction is what our business is built on.

Preston Thompson would be happy to discuss the situation further if he only knew who is making the complaint. To the reviewer; please call The Carpet Shoppe at 446-6415 - we would like to talk to you in person and do what we can to fix the problem.

.

I purchased carpet from Preston's to support our local businesses but this turned out to be the biggest mistake ever. They were nice and helpful on the front end but as soon as there was a problem - they were "too busy" to speak with me. The carpet was defective and it took them over a month to let me know what they were going to do about it. In the end, I received a very minimal discount and still have defective carpet. We are about the carpet the rest of our house and we are shopping around for a store with better customer service.

0
★☆☆☆☆

I purchased carpet from Preston's to support our local businesses but this turned out to be the biggest mistake ever. They were nice and helpful on the front end but as soon as there was a problem - they were "too busy" to speak with me. The carpet was defective and it took them over a month to let me know what they were going to do about it. In the end, I received a very minimal discount and still have defective carpet. We are about the carpet the rest of our house and we are shopping around for a store with better customer service.

Wait, you're the expert.

If you've been to or used Carpet Shoppe, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review