Shipper's Auto Collision Rpr

★☆☆☆☆
  • 813 N Cumberland St

    Lebanon, TN 37087

    Cross street: 813 N Cumberland in Lebanon

    Map & Directions
  • 615-444-8322

About Shipper's Auto Collision Rpr

Hours
Mon-Fri 7:30am-5:45pm ; Sat Closed ; Sun Closed

Automotive

Automotive
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We dropped off a car with a couple little dents in the bumper, and got back a mess......... \n\nThey were to repair a couple small dents in the front bumper of our Acura TSX. When we went to pick up the car the first time, we found one dent still there, the grille fit very poorly, as did the bumper, and a piece on the bumper was very loose and had a large gap. The paint had very large pieces of trash in it, so we did not take delivery.\n\nThe 2nd time we went to pick up the car there was still a large piece of trash in the paint and grease in several places in the interior, so we left it there again.\n\nThe 3rd time we went, we were very disappointed and extremely frustrated. Yes they fixed the trash in the paint, but the interior now had mud on the kickplate and the floor mats, and the paint all over the entire car was very swirly. Evidently they had wiped down the car with it dry, and it scratched up the entire car. \n\nThe owner claims they washed the car and vacuumed it out, but how can he state that when the car still had several places of dust piled onto it, and the inside was dirty!!!\n\nThe owner will not claim ownership of the swirled paint, dirt inside the car, or now....the broken seat part that we found laying on the floor that was not there before!! He was very unwilling to work with me regarding these concerns, as he seemed to think his shop can do no wrong!!!! \n\nHOW RIDICULOUS!!!! \n\n

0
★☆☆☆☆

We dropped off a car with a couple little dents in the bumper, and got back a mess......... \n\nThey were to repair a couple small dents in the front bumper of our Acura TSX. When we went to pick up the car the first time, we found one dent still there, the grille fit very poorly, as did the bumper, and a piece on the bumper was very loose and had a large gap. The paint had very large pieces of trash in it, so we did not take delivery.\n\nThe 2nd time we went to pick up the car there was still a large piece of trash in the paint and grease in several places in the interior, so we left it there again.\n\nThe 3rd time we went, we were very disappointed and extremely frustrated. Yes they fixed the trash in the paint, but the interior now had mud on the kickplate and the floor mats, and the paint all over the entire car was very swirly. Evidently they had wiped down the car with it dry, and it scratched up the entire car. \n\nThe owner claims they washed the car and vacuumed it out, but how can he state that when the car still had several places of dust piled onto it, and the inside was dirty!!!\n\nThe owner will not claim ownership of the swirled paint, dirt inside the car, or now....the broken seat part that we found laying on the floor that was not there before!! He was very unwilling to work with me regarding these concerns, as he seemed to think his shop can do no wrong!!!! \n\nHOW RIDICULOUS!!!! \n\n

Pros: None.

Cons: Swirled paint, greasey interior, owner is rude

 

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