Long Of Chattanooga

★★★★★
  • 6039 International Dr

    Chattanooga, TN 37421

    Map & Directions
  • 423-855-3726

About Long Of Chattanooga

Categories
Hours
Sun 1pm-5pm, Mon-Sat 9am-8pm

Automotive

Automotive
More choices in Chattanooga:
Resultset_next

Milo Gordon Auto Mall

5002 NW Cache Rd Lawton, IA

Resultset_next

Milo Gordon Auto Mall

5010 NW Cache Rd Lawton, IA

4.7143 7
Hi! Sign in to let us know how Long Of Chattanooga was?
Write a Review
.

Eric did a great job explaining the new Mercedes I got. The suv is so beautiful and luxurious. Ask for him and Greg when you go there.

5
★★★★★

Eric did a great job explaining the new Mercedes I got. The suv is so beautiful and luxurious. Ask for him and Greg when you go there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had bad experiences with Mercedes 10years ago but Eric renewed my faith in the brand. He has helped me every time I have called on him and you cannot go wrong if you work with him. If you want the pinnacle of customer service be sure to ask for him when you go to the Chattanooga Mercedes dealership.

5
★★★★★

I had bad experiences with Mercedes 10years ago but Eric renewed my faith in the brand. He has helped me every time I have called on him and you cannot go wrong if you work with him. If you want the pinnacle of customer service be sure to ask for him when you go to the Chattanooga Mercedes dealership.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just wanted to thank Eric for working with me on getting my new car. He helped me try out a few different options and worked on the price to make it the right fit for me and my family. Go ask for him if you're looking for a new car.

5
★★★★★

I just wanted to thank Eric for working with me on getting my new car. He helped me try out a few different options and worked on the price to make it the right fit for me and my family. Go ask for him if you're looking for a new car.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The "Check Engine" light came on in my my 2012 Mercedes GL 450. I called Mary Beth in service department for an appointment on February 25th. I arrived from Cleveland about 10 minutes early, and Mary Beth met me at the service entrance

3
★★★★★

The "Check Engine" light came on in my my 2012 Mercedes GL 450. I called Mary Beth in service department for an appointment on February 25th. I arrived from Cleveland about 10 minutes early, and Mary Beth met me at the service entrance

.

.

I want to report an incident that happened at Long Mercedes in Chattanooga Tennessee at 6039 International Drive Chattanooga Tennessee 37421. I had been looking at a 2014 E350 Mercedes with a salesman named Chris Bell. Chris was very kind and helpful. This would have been my 4th Mercedes but I assure you I will never buy a Mercedes again due to the unprofessional and dishonest sales manager, Marcos Ruix at Long Mercedes. Chris Bell wanted me to take the car home on Christmas Eve to make sure I would be happy with it. I agreed. Chris told me if I decided against the car that there would be no hard feelings. After being in the car for 20 minutes I noticed a pet odor and I am highly allergic to animals. I returned the car the morning after Christmas on Friday December 26th, 2014 at approximately 10:00 AM. Chris Bell was not there yet so we were being helped by the sales manager. The sales manager named Marcos Ruix told us he had just purchased a 2015 E350 Mercedes from an elderly man and he would sell me the car for $41,000.00. I told him right then that I would take it. Then 10 minutes later he comes back to me and says that he made a mistake and needs $43,000. I didn't appreciate the price increase but I wanted that car so I agreed to $43,000. I told him to get the paper work prepared. I thought he was preparing the paperwork since we were sitting there waiting on him for approximately 35 minutes. Then he comes out and rudely tells us that the car had been sold to someone else over the telephone and that I could not have it. I don't appreciate the way we were treated at all. Marcos Ruix told us the car had been sold and that he did not know it was sold but he is lying because he is the sales manager and he told me the car was for sale and available 1 hour earlier. He knew I wanted the car but he sold it out from under me. I was there in the show room and he said that he had just purchased the car so I know when I told him I would buy the car that it was not sold. The people he purchased the car from was still there also. That was very dishonest and cruel! I will make sure I do everything I can to discourage anyone from buying a Mercedes in the future. This is a very poorly ran dealership and they should be ashamed of their unprofessional and dishonest behavior. I would expect this from a no brand car lot but A Mercedes Dealership!!! Really????? I hope this is investigated because we will not be letting this go

1
★☆☆☆☆

.

I want to report an incident that happened at Long Mercedes in Chattanooga Tennessee at 6039 International Drive Chattanooga Tennessee 37421. I had been looking at a 2014 E350 Mercedes with a salesman named Chris Bell. Chris was very kind and helpful. This would have been my 4th Mercedes but I assure you I will never buy a Mercedes again due to the unprofessional and dishonest sales manager, Marcos Ruix at Long Mercedes. Chris Bell wanted me to take the car home on Christmas Eve to make sure I would be happy with it. I agreed. Chris told me if I decided against the car that there would be no hard feelings. After being in the car for 20 minutes I noticed a pet odor and I am highly allergic to animals. I returned the car the morning after Christmas on Friday December 26th, 2014 at approximately 10:00 AM. Chris Bell was not there yet so we were being helped by the sales manager. The sales manager named Marcos Ruix told us he had just purchased a 2015 E350 Mercedes from an elderly man and he would sell me the car for $41,000.00. I told him right then that I would take it. Then 10 minutes later he comes back to me and says that he made a mistake and needs $43,000. I didn't appreciate the price increase but I wanted that car so I agreed to $43,000. I told him to get the paper work prepared. I thought he was preparing the paperwork since we were sitting there waiting on him for approximately 35 minutes. Then he comes out and rudely tells us that the car had been sold to someone else over the telephone and that I could not have it. I don't appreciate the way we were treated at all. Marcos Ruix told us the car had been sold and that he did not know it was sold but he is lying because he is the sales manager and he told me the car was for sale and available 1 hour earlier. He knew I wanted the car but he sold it out from under me. I was there in the show room and he said that he had just purchased the car so I know when I told him I would buy the car that it was not sold. The people he purchased the car from was still there also. That was very dishonest and cruel! I will make sure I do everything I can to discourage anyone from buying a Mercedes in the future. This is a very poorly ran dealership and they should be ashamed of their unprofessional and dishonest behavior. I would expect this from a no brand car lot but A Mercedes Dealership!!! Really????? I hope this is investigated because we will not be letting this go

Was this review helpful to you?
Ratings_icons Ratings_icons

.

.\r
\r
I want to report an incident that happened at Long Mercedes in Chattanooga Tennessee at 6039 International Drive Chattanooga Tennessee 37421. I had been looking at a 2014 E350 Mercedes with a salesman named Chris Bell. Chris was

3
★★★★★

.\r
\r
I want to report an incident that happened at Long Mercedes in Chattanooga Tennessee at 6039 International Drive Chattanooga Tennessee 37421. I had been looking at a 2014 E350 Mercedes with a salesman named Chris Bell. Chris was

.

I just purchased my first car on my own at Mercedes-Benz, Long of Chattanooga. I was extremely pleased with the process of finding my car and purchasing it. Laura Lynn assisted me with finding my car and she was wonderful to work with!! I would HIGHLY recommend using her. The entire process went smooth and I can say I am extremely pleased with both my new car and the great customer service I received here. I will definitely be using them again in the future.

5
★★★★★

I just purchased my first car on my own at Mercedes-Benz, Long of Chattanooga. I was extremely pleased with the process of finding my car and purchasing it. Laura Lynn assisted me with finding my car and she was wonderful to work with!! I would HIGHLY recommend using her. The entire process went smooth and I can say I am extremely pleased with both my new car and the great customer service I received here. I will definitely be using them again in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Long Of Chattanooga, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review