El Cancun Restaurant

★★☆☆☆
  • 1809 Broad St

    Chattanooga, TN 37408

    Map & Directions
  • 423-266-1461

About El Cancun Restaurant

Hours
Mon. - Fri. 10am - 10pm;Sat. - Sun. 11am - 10pm
2.0 1
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It took 15 minutes for a waiter to come to our table. Once there, he took our drink orders, and immediately walked off before getting our food orders (we had waited so long that we were already ready). The food came at a good time, temperature, and was all correct. However, when I decided to order a margarita, the waiter could not figure out what I wanted. He spoke extremely poor english (which is okay, as long as we can communicate), and ended up having to have woman to come over and help, when all I wanted was a "monster margarita". When she told me how big it was, I changed my mind and told them to get me a blue margarita, which is the small size. I ended up getting a regular margarita, but charged for a blue one.

After this, the server did not come back for any reason. He did not get my husband refills on his coke. He did not check if we wanted anything else. We also waited and waited for our check, and I ended up having to ask him for it while he was taking another tables order, after waiting nearly 30 minutes.

The service was very poor. The food was decent. My chicken was mushy, but my husband says his fajitas were normal. The time of service is very bad, we had to wait for everything way too long.

1
★★☆☆☆

It took 15 minutes for a waiter to come to our table. Once there, he took our drink orders, and immediately walked off before getting our food orders (we had waited so long that we were already ready). The food came at a good time, temperature, and was all correct. However, when I decided to order a margarita, the waiter could not figure out what I wanted. He spoke extremely poor english (which is okay, as long as we can communicate), and ended up having to have woman to come over and help, when all I wanted was a "monster margarita". When she told me how big it was, I changed my mind and told them to get me a blue margarita, which is the small size. I ended up getting a regular margarita, but charged for a blue one.

After this, the server did not come back for any reason. He did not get my husband refills on his coke. He did not check if we wanted anything else. We also waited and waited for our check, and I ended up having to ask him for it while he was taking another tables order, after waiting nearly 30 minutes.

The service was very poor. The food was decent. My chicken was mushy, but my husband says his fajitas were normal. The time of service is very bad, we had to wait for everything way too long.

Pros: Good drinks, decent food, decent parking and location

Cons: Very poor service, no refills, poor size of drinks for price, some waiters cant communicate, chicken was mushy, waiter never came back, had to ask for check

 

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