Hobby Lobby Intl Inc

★★★★☆
  • 5614 Franklin Pike Cir

    Brentwood, TN 37027

    Map & Directions
  • 615-373-1444

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Unfortunately, my experience has not been the same as others who have written reviews. I ordered a Wing Dragon and a spare battery about two weeks ago. A first time customer. I paid extra for faster shipping. Not the fastest, but not regular USPS.

The battery showed up within four days. No plane. I checked the website and Hobby Lobby says it shipped at the same time.

The package containing the battery says "1 of 1" on the shipping label.

I've emailed Hobby Lobby inquiring. No response after about a week. (I had emailed earlier to get details on another plane... thinking to buy it. No response to that either. Thank goodness I didn't order it.)

I admit I have not phoned them yet, but most places respond at least eventually when you put "Missing Order" in the subject line.

I don't expect to ever hear from them. Nor do I expect the plane to ever show up at this point. I'll keep the worthless battery. Not worth shipping back to them. But on the first business day after the holiday, I'll have my credit card stop payment. I don't pay for things I don't receive.

First and last time I deal with them.

0
★☆☆☆☆

Unfortunately, my experience has not been the same as others who have written reviews. I ordered a Wing Dragon and a spare battery about two weeks ago. A first time customer. I paid extra for faster shipping. Not the fastest, but not regular USPS.

The battery showed up within four days. No plane. I checked the website and Hobby Lobby says it shipped at the same time.

The package containing the battery says "1 of 1" on the shipping label.

I've emailed Hobby Lobby inquiring. No response after about a week. (I had emailed earlier to get details on another plane... thinking to buy it. No response to that either. Thank goodness I didn't order it.)

I admit I have not phoned them yet, but most places respond at least eventually when you put "Missing Order" in the subject line.

I don't expect to ever hear from them. Nor do I expect the plane to ever show up at this point. I'll keep the worthless battery. Not worth shipping back to them. But on the first business day after the holiday, I'll have my credit card stop payment. I don't pay for things I don't receive.

First and last time I deal with them.

Pros: Great website

Cons: Order unfulfilled, no product, no customer service

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I have been a Hobby Lobby customer for about 10 years and have great service. If something does go wrong with an order (twice in 10 years), a quick phone call is all it takes to fix it. Web site well-organized to you easily browse related products. And there's the index if you cannot find it any other way.
PRB in DC
Member of DCRC and CASA

5
★★★★★

I have been a Hobby Lobby customer for about 10 years and have great service. If something does go wrong with an order (twice in 10 years), a quick phone call is all it takes to fix it. Web site well-organized to you easily browse related products. And there's the index if you cannot find it any other way.
PRB in DC
Member of DCRC and CASA

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You can find most everything you need regarding RC airplanes and support equipment items. The prices are excellent and the customer service is really super, I have found that I rarely need to shop any other site as they have it all and ten some.

5
★★★★★

You can find most everything you need regarding RC airplanes and support equipment items. The prices are excellent and the customer service is really super, I have found that I rarely need to shop any other site as they have it all and ten some.

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I am new to flying a r/c control heli. I have become good at breaking parts. I have been able to find everything I needed at a very competative price and have delivery on a timely basis. The web site is user friendly and easy to use. I would recommend Hobby Lobby to anyone that is in this game.

5
★★★★★

I am new to flying a r/c control heli. I have become good at breaking parts. I have been able to find everything I needed at a very competative price and have delivery on a timely basis. The web site is user friendly and easy to use. I would recommend Hobby Lobby to anyone that is in this game.

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I have been buying from Hobby Lobby for 30+years! Why?

Outstanding customer service!!

I recently moved to Nashville and it's great to see all the Hobby-Lobby employees out flying at Edwin Warner every Thursday morning. Almost everyone, from the CEO to sales to shipping, fly R/C planes and Helicopters.

When you call or email for advice, you are getting a real R/C pilot, not just an order taker. And every product is tested by the R&D department to ensure it is top quality.

Got a question about what battery, esc, motor to buy? Call, email, or go on the web. They are the best!

That is why i shop at Hobby-Lobby.com!

Great service!

Thanks.

5
★★★★★

I have been buying from Hobby Lobby for 30+years! Why?

Outstanding customer service!!

I recently moved to Nashville and it's great to see all the Hobby-Lobby employees out flying at Edwin Warner every Thursday morning. Almost everyone, from the CEO to sales to shipping, fly R/C planes and Helicopters.

When you call or email for advice, you are getting a real R/C pilot, not just an order taker. And every product is tested by the R&D department to ensure it is top quality.

Got a question about what battery, esc, motor to buy? Call, email, or go on the web. They are the best!

That is why i shop at Hobby-Lobby.com!

Great service!

Thanks.

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In my opinion Hobby Lobby is at the top of the list for providing prompt service, timely order shipment, optimized shipping costs and the highest quality radio control aircraft and accessories to their customers. The staff quickly responds to any techincal questions and their online ordering process is second to none. I also visited their retail store, during recent visit to the Nashville area, and found the counter help very informative and helpful with my purchase.

5
★★★★★

In my opinion Hobby Lobby is at the top of the list for providing prompt service, timely order shipment, optimized shipping costs and the highest quality radio control aircraft and accessories to their customers. The staff quickly responds to any techincal questions and their online ordering process is second to none. I also visited their retail store, during recent visit to the Nashville area, and found the counter help very informative and helpful with my purchase.

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If you are just looking or if you are buying right now ... Hobby-Lobby is the place to look. They have almost everything you'll ever need, and they have the customer service to back it up. You deal with experienced sales and support service people, many that are active in our areas of interest.

5
★★★★★

If you are just looking or if you are buying right now ... Hobby-Lobby is the place to look. They have almost everything you'll ever need, and they have the customer service to back it up. You deal with experienced sales and support service people, many that are active in our areas of interest.

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Bought a sailplane and found the box had been a return item with some missing parts. After notifying them they sent all the missing parts the next day. They offered to send me a new kit but I decided to keep the one I had. I will continue to buy from them as a result of their prompt action.

4
★★★★☆

Bought a sailplane and found the box had been a return item with some missing parts. After notifying them they sent all the missing parts the next day. They offered to send me a new kit but I decided to keep the one I had. I will continue to buy from them as a result of their prompt action.

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I bought my first warbird RC airplane from Hobby Lobby. They were very friendly and helpful in sales and in service.They answered my questions promptly and costomer satisfaction seemed very important to them. Keep up the good work :)

5
★★★★★

I bought my first warbird RC airplane from Hobby Lobby. They were very friendly and helpful in sales and in service.They answered my questions promptly and costomer satisfaction seemed very important to them. Keep up the good work :)

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If you are buying now or just looking ... Hobby-Lobby is the place. They have almost everything you'll ever need and the customer service to back it up.

The site is the most user friendly I have found ... and the people? ... you just won't better to work with.

2
★★★★★

If you are buying now or just looking ... Hobby-Lobby is the place. They have almost everything you'll ever need and the customer service to back it up.

The site is the most user friendly I have found ... and the people? ... you just won't better to work with.

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I've been a customer for almost 10 years and have been very happy. When an order does go wrong (twice in 10 years), a quick phone call fixes things. The web site is well-organized with similar items grouped together along with an index for the hard to find treasures.

2
★★★★★

I've been a customer for almost 10 years and have been very happy. When an order does go wrong (twice in 10 years), a quick phone call fixes things. The web site is well-organized with similar items grouped together along with an index for the hard to find treasures.

Pros: Good selection, good sales on occaision

Cons: Sometimes out of stock.

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Hobby Lobby has a good selection of RC Model Airplanes and accessories. One thing I didn't like about the store is that most of their merchandise is on warehouse racks that is not visible. You have to ask for certain items and then the employees have to go get them for you. The prices are fairly competitive.

3
★★★☆☆

Hobby Lobby has a good selection of RC Model Airplanes and accessories. One thing I didn't like about the store is that most of their merchandise is on warehouse racks that is not visible. You have to ask for certain items and then the employees have to go get them for you. The prices are fairly competitive.

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Message from Hobby Lobby Intl Inc

Sharing R/C Fun for over 40 Years!

More about Hobby Lobby Intl Inc

The best in R/C airplanes, helicopters and boat. Open to the public!

 

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