Kleen Way Disposal Service

★★☆☆☆

About Kleen Way Disposal Service

Categories
  • Waste Removal
  • Garbage Collection Services

Communications & Utilities

Communications & Utilities
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Unreliable pick-ups. My recycling cans have sat out on the curb for weeks and weeks. Non-existent communication between office and drivers. Calling does no good. Completely unprofessional. Called a month ago to cancel. The cans still sit there, despite several calls.

1
★☆☆☆☆

Unreliable pick-ups. My recycling cans have sat out on the curb for weeks and weeks. Non-existent communication between office and drivers. Calling does no good. Completely unprofessional. Called a month ago to cancel. The cans still sit there, despite several calls.

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Have used this service for seven years without major problems, but recently there must have been a change in management, because our garbage has not been picked up in six weeks! Countless phone calls, several e-mails, a letter enclosed with my last payment (!) and a talk with their customer service have yielded zero response from the company. I just filed a complaint with the BBB. Beware of this company. This kind of (nonexistent) service is unacceptable.

1
★☆☆☆☆

Have used this service for seven years without major problems, but recently there must have been a change in management, because our garbage has not been picked up in six weeks! Countless phone calls, several e-mails, a letter enclosed with my last payment (!) and a talk with their customer service have yielded zero response from the company. I just filed a complaint with the BBB. Beware of this company. This kind of (nonexistent) service is unacceptable.

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I have never worked with such incompetence. The trash can they provided would no longer stand up! They would leave it laying near my driveway after collecting trash. For TWO months, I called them 4 times to get a can that stands up. After the 4th (this time angry) call they apologized that my request had "gotten covered up in the books somehow"... all 3 requests?? I cancelled service and of course, since Quality Disposal is much cheaper and more reliable, I went with them like all my neighbors have (at least in my area). I still have the broken can laying in my yard waiting for these business scholars to pick it up and they "can't say when" they'll be out here. Worthless! Be smart and go elsewhere.

1
★☆☆☆☆

I have never worked with such incompetence. The trash can they provided would no longer stand up! They would leave it laying near my driveway after collecting trash. For TWO months, I called them 4 times to get a can that stands up. After the 4th (this time angry) call they apologized that my request had "gotten covered up in the books somehow"... all 3 requests?? I cancelled service and of course, since Quality Disposal is much cheaper and more reliable, I went with them like all my neighbors have (at least in my area). I still have the broken can laying in my yard waiting for these business scholars to pick it up and they "can't say when" they'll be out here. Worthless! Be smart and go elsewhere.

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1 out of 1 people found this review helpful.

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DO NOT USE. I have had to call them on 3 different occassions (in a 9 month period)to remind them to pick up my trash. When i call they state"your trash was not out"which is a lie. Not worth the extra trouble to ask them to perform the service i have pre-paid for. Really sad to be unable to use local companies.

1
★☆☆☆☆

DO NOT USE. I have had to call them on 3 different occassions (in a 9 month period)to remind them to pick up my trash. When i call they state"your trash was not out"which is a lie. Not worth the extra trouble to ask them to perform the service i have pre-paid for. Really sad to be unable to use local companies.

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1 out of 1 people found this review helpful.

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They offer several different services at different prices. There prices are better than other services in the area. They are accessible by telephone. They have one lift truck that they rotate and we had stuff that kept getting stuck in the bottom of the can and the owner offered to send the lift truck around just for us. There are several different bill options and cycles. You can have them pick the items up at the door or you can pay a different price to have them pick up at the curb. You can provide a trash can or pay for them to provide one.

5
★★★★★

They offer several different services at different prices. There prices are better than other services in the area. They are accessible by telephone. They have one lift truck that they rotate and we had stuff that kept getting stuck in the bottom of the can and the owner offered to send the lift truck around just for us. There are several different bill options and cycles. You can have them pick the items up at the door or you can pay a different price to have them pick up at the curb. You can provide a trash can or pay for them to provide one.

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0 out of 2 people found this review helpful.

 

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