Gateway Medical Assoc

★★★☆☆
  • 751 Chesapeake Ln # 101

    Clarksville, TN 37040

    Map & Directions
  • 931-648-0202

About Gateway Medical Assoc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Avoid this guy like the plague. His personal life appears to have seeped into his practice. Once notified that my wife and daughter were changing doctors and given in excess of 30 days to release their medical records, he refuses to do so. This has made it difficult for them to receive medical care. I believe this guy to be crazy and regret ever having my family treated by him.

1
★☆☆☆☆

Avoid this guy like the plague. His personal life appears to have seeped into his practice. Once notified that my wife and daughter were changing doctors and given in excess of 30 days to release their medical records, he refuses to do so. This has made it difficult for them to receive medical care. I believe this guy to be crazy and regret ever having my family treated by him.

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the staff was worthless helping with the billing problem. they were the one who put in the wrong information even after i went back to correct them. they wouldn't even help me. they sent me away to another clinic because they said that clinic handled the billing probs. i did my lab work at GMA and GMA was the one who sent my info to the wrong tricare. GMA refuse to help me.

1
★☆☆☆☆

the staff was worthless helping with the billing problem. they were the one who put in the wrong information even after i went back to correct them. they wouldn't even help me. they sent me away to another clinic because they said that clinic handled the billing probs. i did my lab work at GMA and GMA was the one who sent my info to the wrong tricare. GMA refuse to help me.

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.

This office does have some issues that need to be fixed. I know Dr. Mac has had a lot of personal problems but his patients shouldn't have to pay for that. The wait is entirely too long,if he shows up at all. Lately hes been making appointments and then either running late or not showing up at all. I went to see Dr. Maccarone for over 10 years but due to circumstances beyond my control I had to stop seeing him. Which was very hard because I was very fond of him. I have family members that still see him. The waiting problems and scheduling problems are their only complaints. These have gotten worse because of his home life. His first priority should be his patients and to leave those problems at home.Here lately its gotten very bad. You can have an appointment and sit for an hour then he decides hes not coming in at all and you have to reschedule..Very bad way to keep patients. It upsets me he charges to use a bank card now too. Since I'm no longer able to see him I have tried to see other doctors but can;t find one I like. I would love to go back there because he treats you like a person and and not a patient.I don't mind waiting on a doctor but 3 hours is just way too long and some of the policies are just silly. Sorry so long I had a lot to say.

Debra Hutchinson 12/30/60

4
★★★★☆

This office does have some issues that need to be fixed. I know Dr. Mac has had a lot of personal problems but his patients shouldn't have to pay for that. The wait is entirely too long,if he shows up at all. Lately hes been making appointments and then either running late or not showing up at all. I went to see Dr. Maccarone for over 10 years but due to circumstances beyond my control I had to stop seeing him. Which was very hard because I was very fond of him. I have family members that still see him. The waiting problems and scheduling problems are their only complaints. These have gotten worse because of his home life. His first priority should be his patients and to leave those problems at home.Here lately its gotten very bad. You can have an appointment and sit for an hour then he decides hes not coming in at all and you have to reschedule..Very bad way to keep patients. It upsets me he charges to use a bank card now too. Since I'm no longer able to see him I have tried to see other doctors but can;t find one I like. I would love to go back there because he treats you like a person and and not a patient.I don't mind waiting on a doctor but 3 hours is just way too long and some of the policies are just silly. Sorry so long I had a lot to say.

Debra Hutchinson 12/30/60

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.

this is a poor healthcare provider! they never answer their phones nor do the dr's return important messages! it is nearly impossible to be seen on short notice. and if u do get in than plan on being there for over two hours! also they make appointments as early as 7am but the docs dont come in until 830-9am so you r automatically waitin an hour+ to be seen!! and pray that your home is never broken into and all ur medications r stolen bc they will not write a prescription for what was taken even with a police report!!

1
★☆☆☆☆

this is a poor healthcare provider! they never answer their phones nor do the dr's return important messages! it is nearly impossible to be seen on short notice. and if u do get in than plan on being there for over two hours! also they make appointments as early as 7am but the docs dont come in until 830-9am so you r automatically waitin an hour+ to be seen!! and pray that your home is never broken into and all ur medications r stolen bc they will not write a prescription for what was taken even with a police report!!

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My daughter has been very sick. She lives in clarksville he husband is deployed and she's alone with 3 small children. Where is the support when military families need it? She goes to this Doctors office to seek some medical aid. They address her as "Can you come here?" and "Do you have an appoint"? Then they tell her you know you can't bring children in here!.. Like ok you gonna provide day care? She's there because she's sick. They wisk her in the back enterance and when she tell's the nurse practioner her symptoms, the nurse looks at her like she's grown three heads. No attention to addressing her symptoms just go home and ride it out..........This is how they treat people? People need to step up and voice the mistreatment military familys are given and provide them with better quality care. What a disgrace we give our soliders and their families.

1
★☆☆☆☆

My daughter has been very sick. She lives in clarksville he husband is deployed and she's alone with 3 small children. Where is the support when military families need it? She goes to this Doctors office to seek some medical aid. They address her as "Can you come here?" and "Do you have an appoint"? Then they tell her you know you can't bring children in here!.. Like ok you gonna provide day care? She's there because she's sick. They wisk her in the back enterance and when she tell's the nurse practioner her symptoms, the nurse looks at her like she's grown three heads. No attention to addressing her symptoms just go home and ride it out..........This is how they treat people? People need to step up and voice the mistreatment military familys are given and provide them with better quality care. What a disgrace we give our soliders and their families.

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1 out of 1 people found this review helpful.

.

Do NOT go to this office! wherre to start? The average wait time is 1.5 hours in the waiting room alone, then another 30 min at least in the office- with a SCHEDULED appt. The secretary laughed at me when I asked to come in for a pregnancy test. They have no sense of urgency about the pregnancy tests- got the results THREE days later! The nurse practitioner there performed the same bloodwork on me 3 different times or major GI issues and refused to dicuss the results over the phone (gotta have that insurance money!) of course the results were the same every time. I had constant pain and was given the run around for months- then after the last appt- 4 weeks later, I got a call that i was finally referred to a specialist. wow, thanks! They never answer the phone during the day- its busy or goes to a machine. I also asked the Nurse practitioner about several problems that I was having. she blankly told me "well worry about those another time. lets focus on this" (????) And all she did was pump me with different medications every time i visited. Finally, after my pregnancy test came back positive, I was told Id be referred that day to my OB. Its been almost a week and the referral hasnt even been submitted! I am dropping them immediately and advise everyone else to do the same!

1
★☆☆☆☆

Do NOT go to this office! wherre to start? The average wait time is 1.5 hours in the waiting room alone, then another 30 min at least in the office- with a SCHEDULED appt. The secretary laughed at me when I asked to come in for a pregnancy test. They have no sense of urgency about the pregnancy tests- got the results THREE days later! The nurse practitioner there performed the same bloodwork on me 3 different times or major GI issues and refused to dicuss the results over the phone (gotta have that insurance money!) of course the results were the same every time. I had constant pain and was given the run around for months- then after the last appt- 4 weeks later, I got a call that i was finally referred to a specialist. wow, thanks! They never answer the phone during the day- its busy or goes to a machine. I also asked the Nurse practitioner about several problems that I was having. she blankly told me "well worry about those another time. lets focus on this" (????) And all she did was pump me with different medications every time i visited. Finally, after my pregnancy test came back positive, I was told Id be referred that day to my OB. Its been almost a week and the referral hasnt even been submitted! I am dropping them immediately and advise everyone else to do the same!

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1 out of 1 people found this review helpful.

.

My mother in law had been a patient of this facility for many years. She has now, however, gone to another facility due to lack of professionalism and patient care. This office is THE WORST physician's office I have ever been to and I definitely recommend anyone seeking medical care to go elsewhere. Not only is he unprofessional, his office practices are extremely unprofessional and disrespectful!

1
★☆☆☆☆

My mother in law had been a patient of this facility for many years. She has now, however, gone to another facility due to lack of professionalism and patient care. This office is THE WORST physician's office I have ever been to and I definitely recommend anyone seeking medical care to go elsewhere. Not only is he unprofessional, his office practices are extremely unprofessional and disrespectful!

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1 out of 1 people found this review helpful.

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This is the worst doctors office I have ever been to! The wait is ridiculous, then when you get in to see someone they rush you out of there! Don't even think about getting a call back from someone, I called 4 times and left a message before someone got back to me. They are inefficient, inconsiderate and unprofessional.

1
★☆☆☆☆

This is the worst doctors office I have ever been to! The wait is ridiculous, then when you get in to see someone they rush you out of there! Don't even think about getting a call back from someone, I called 4 times and left a message before someone got back to me. They are inefficient, inconsiderate and unprofessional.

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1 out of 1 people found this review helpful.

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Great Service, Long Wait. These two kind of go hand in hand. If you like personal service, a doctor or nurse that will stay with you as long as you need then this is the place for you! The wait is horrible, sometimes 2 hours and kids are not allowed which is a pain, but after two hours the kids wouldn't be happy anyway. All of the nurses are great, and you will get personal care from EVERY provider in this clinic! We have had a few problems with billing...nothing we couldn't handle taking care of.

4
★★★★☆

Great Service, Long Wait. These two kind of go hand in hand. If you like personal service, a doctor or nurse that will stay with you as long as you need then this is the place for you! The wait is horrible, sometimes 2 hours and kids are not allowed which is a pain, but after two hours the kids wouldn't be happy anyway. All of the nurses are great, and you will get personal care from EVERY provider in this clinic! We have had a few problems with billing...nothing we couldn't handle taking care of.

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0 out of 1 people found this review helpful.

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I've had very good service from Dr. Maccarone and recommend Gateway Medical Associates for your healthcare needs. I especially like NP Michelle Brown. The office is open seven-days a week and I love that! Dr. Maccarone has been my PCP for 2 years. I highly recommmend Dr. Maccarone.

4
★★★★☆

I've had very good service from Dr. Maccarone and recommend Gateway Medical Associates for your healthcare needs. I especially like NP Michelle Brown. The office is open seven-days a week and I love that! Dr. Maccarone has been my PCP for 2 years. I highly recommmend Dr. Maccarone.

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0 out of 1 people found this review helpful.

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I have been a patient at Gateway Medical Assocites for over 5 years.
I am middle aged and appreciate the office staff for being kind and understanding. Questions with my bills have always been addressed in a timely fashion. I am very satisfied with the care received and highly recommend this office to other patients looking for a high quality, personable, pleasant, and caring medical office.
I really appreciate the office being open 7 days a week! A big hug and thanks to Dr. Maccarone and his staff.

5
★★★★★

I have been a patient at Gateway Medical Assocites for over 5 years.
I am middle aged and appreciate the office staff for being kind and understanding. Questions with my bills have always been addressed in a timely fashion. I am very satisfied with the care received and highly recommend this office to other patients looking for a high quality, personable, pleasant, and caring medical office.
I really appreciate the office being open 7 days a week! A big hug and thanks to Dr. Maccarone and his staff.

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0 out of 1 people found this review helpful.

.

I have been a patient at Gateway Medical Associates for two and a half years. I wish all of my Doctors were as kind and considerate as Dr. Maccarone. I have always been treated very well and I am comfortable with the entire staff. Billing questions were always answered in a timely manner. The Office is open 7 days a week which is really convenient. Several members of my family see Dr. Maccarone and they have commented how thorough and pleasant he has been with their healthcare concerns. If you are looking for an exceptional internist, see Dr. James Maccarone @ Gateway Medical Associates in Clarksville, TN

5
★★★★★

I have been a patient at Gateway Medical Associates for two and a half years. I wish all of my Doctors were as kind and considerate as Dr. Maccarone. I have always been treated very well and I am comfortable with the entire staff. Billing questions were always answered in a timely manner. The Office is open 7 days a week which is really convenient. Several members of my family see Dr. Maccarone and they have commented how thorough and pleasant he has been with their healthcare concerns. If you are looking for an exceptional internist, see Dr. James Maccarone @ Gateway Medical Associates in Clarksville, TN

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0 out of 1 people found this review helpful.

.

I had selected this doctor's office for my care for about a year. I never was able to get in to see the actual doctor. I always saw one of the nurse practioners. The wait is unbearable. Not only that, they do not allow children in the office at all. Not even to wait in the waiting room with your spouse. Children are not allowed in at all which I found unbelievable. I finally stopped seeing them when I called for two weeks straight and was unable to get through. I would try several times a day, and I always got a busy signal. They messed up on my billing, and I had to write a letter to even get through.

2
★★☆☆☆

I had selected this doctor's office for my care for about a year. I never was able to get in to see the actual doctor. I always saw one of the nurse practioners. The wait is unbearable. Not only that, they do not allow children in the office at all. Not even to wait in the waiting room with your spouse. Children are not allowed in at all which I found unbelievable. I finally stopped seeing them when I called for two weeks straight and was unable to get through. I would try several times a day, and I always got a busy signal. They messed up on my billing, and I had to write a letter to even get through.

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1 out of 1 people found this review helpful.

.

I have been going to this doctor for almost six years. I am middle aged. The nurse practicioners are very nice and I do not feel like I am rushed when I have to go into the office to see them. The care is great and the staff is also wonderful.

5
★★★★★

I have been going to this doctor for almost six years. I am middle aged. The nurse practicioners are very nice and I do not feel like I am rushed when I have to go into the office to see them. The care is great and the staff is also wonderful.

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0 out of 1 people found this review helpful.

 

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