Once Upon A Child

★★☆☆☆
  • 5364 Mount View Rd

    Antioch, TN 37013

    Map & Directions
  • 615-731-7409

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The worse customer service ever! Do not go here! The one in Franklin is much nicer and the staff is much friendlier!

1
★☆☆☆☆

The worse customer service ever! Do not go here! The one in Franklin is much nicer and the staff is much friendlier!

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.

I been to the store in Antioch several times and received decent service. No one ever initiates a greeting to the customer or offer their assistant, but if you speak to the employees they will speak back. On my most recent visit the service was really bad and the lady behind the counter was very rude.

1
★☆☆☆☆

I been to the store in Antioch several times and received decent service. No one ever initiates a greeting to the customer or offer their assistant, but if you speak to the employees they will speak back. On my most recent visit the service was really bad and the lady behind the counter was very rude.

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1 out of 1 people found this review helpful.

.

Yes. These people at this Once Upon A Child are always rude. I have noticed a great decline in the type of clothing they take. I too have taken things in aand they have passed up name brand clothing (childrens place, old navy etc) from previous year telling me it was outdated. All the while I found tons of things in their store that I know are 5 or more years old. I too have noticed dirty toys, stained or torn clothing ( I guess they took it because it was name brand), and rude staff. The one in Franklin and Murfreesboro are much nicer in their store and their personel. They are rude towards you for bringing in your clothes but isnt that why they opened a USED clothing store to make money. I have been displeased with the store for quite some time. I have quit taking my things there all together and only shop there as a very last resort (meaning I must have "something" and every other store out there does NOT have it. With all this said - they pass up brand name clothing not even a year old stating it is outdated then I find stuff from 5+ years ago in aweful shape. Do they not know that on Old Navy and Gap clothing you can look at the tag under the tag with the size and see what season and year it came out??

1
★☆☆☆☆

Yes. These people at this Once Upon A Child are always rude. I have noticed a great decline in the type of clothing they take. I too have taken things in aand they have passed up name brand clothing (childrens place, old navy etc) from previous year telling me it was outdated. All the while I found tons of things in their store that I know are 5 or more years old. I too have noticed dirty toys, stained or torn clothing ( I guess they took it because it was name brand), and rude staff. The one in Franklin and Murfreesboro are much nicer in their store and their personel. They are rude towards you for bringing in your clothes but isnt that why they opened a USED clothing store to make money. I have been displeased with the store for quite some time. I have quit taking my things there all together and only shop there as a very last resort (meaning I must have "something" and every other store out there does NOT have it. With all this said - they pass up brand name clothing not even a year old stating it is outdated then I find stuff from 5+ years ago in aweful shape. Do they not know that on Old Navy and Gap clothing you can look at the tag under the tag with the size and see what season and year it came out??

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1 out of 1 people found this review helpful.

.

I have bought from this store for the last year. I continued to buy there because they were very friendly however the last several times I have been in they are extremely overwhelmed and just rude to the customers. Good luck if you have a question...they seem very bothered to have to stop eating or gossiping to answer your question. Too bad...as they do have some nice name brand clothing and the prices are not bad, but I prefer customer service over bargains!

0
★☆☆☆☆

I have bought from this store for the last year. I continued to buy there because they were very friendly however the last several times I have been in they are extremely overwhelmed and just rude to the customers. Good luck if you have a question...they seem very bothered to have to stop eating or gossiping to answer your question. Too bad...as they do have some nice name brand clothing and the prices are not bad, but I prefer customer service over bargains!

Pros: Great place to buy gently used clothes!

Cons: Staff very rude

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I brought really nice things in. When they started going through it, they told me that it would take two hours and that they would absolutely need me back by the end of the two hours. Or what?!! They keep my stuff? I waited and it took them 2 hours and 20 minutes. While I waited in their dingy little store. I looked around. Pack n plays were dirty, toys were sticky, clothing was stained or not clean and not nice. I thought they were going to LOVE my things. while what they chose was nice... they nick picked through the rest leaving behind name brand items, linen dresses, and nice toys. They left things wadded up in my tub. And then offered me a ridiculously low price for what they had chosen. I thought I would leave most of it but claim two things back... one of which was sentimental, the other I just felt like I could get more money for. They told me it was all or nothing!! They were rude, to say the very least.

1
★☆☆☆☆

I brought really nice things in. When they started going through it, they told me that it would take two hours and that they would absolutely need me back by the end of the two hours. Or what?!! They keep my stuff? I waited and it took them 2 hours and 20 minutes. While I waited in their dingy little store. I looked around. Pack n plays were dirty, toys were sticky, clothing was stained or not clean and not nice. I thought they were going to LOVE my things. while what they chose was nice... they nick picked through the rest leaving behind name brand items, linen dresses, and nice toys. They left things wadded up in my tub. And then offered me a ridiculously low price for what they had chosen. I thought I would leave most of it but claim two things back... one of which was sentimental, the other I just felt like I could get more money for. They told me it was all or nothing!! They were rude, to say the very least.

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1 out of 1 people found this review helpful.

.

I brought really nice things in. When they started going through it, they told me that it would take two hours and that they would absolutely need me back by the end of the two hours. Or what?!! They keep my stuff? I waited and it took them 2 hours and 20 minutes. While I waited in their dingy little store. I looked around. Pack n plays were dirty, toys were sticky, clothing was stained or not clean and not nice. I thought they were going to LOVE my things. while what they chose was nice... they nick picked through the rest leaving behind name brand items, linen dresses, and nice toys. They left things wadded up in my tub. And then offered me a ridiculously low price for what they had chosen. I thought I would leave most of it but claim two things back... one of which was sentimental, the other I just felt like I could get more money for. They told me it was all or nothing!! They were rude, to say the very least.

0
★☆☆☆☆

I brought really nice things in. When they started going through it, they told me that it would take two hours and that they would absolutely need me back by the end of the two hours. Or what?!! They keep my stuff? I waited and it took them 2 hours and 20 minutes. While I waited in their dingy little store. I looked around. Pack n plays were dirty, toys were sticky, clothing was stained or not clean and not nice. I thought they were going to LOVE my things. while what they chose was nice... they nick picked through the rest leaving behind name brand items, linen dresses, and nice toys. They left things wadded up in my tub. And then offered me a ridiculously low price for what they had chosen. I thought I would leave most of it but claim two things back... one of which was sentimental, the other I just felt like I could get more money for. They told me it was all or nothing!! They were rude, to say the very least.

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Very rude to customers. Satisfaction to customers not important. Owner very rude and allowed employees to be rude as well. When bringing my complaint to the owner, he cursed at me. Would not recommend anyone to this particular store in antioch.

0
★☆☆☆☆

Very rude to customers. Satisfaction to customers not important. Owner very rude and allowed employees to be rude as well. When bringing my complaint to the owner, he cursed at me. Would not recommend anyone to this particular store in antioch.

Pros: NONE

Cons: aweful customer service

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I have not sold anything from here, but i usually buy. They are so friendly everytime i go in there. I can never just walk out without buying 1 thing! There store is so nicely put together and the prices are very resonable.

5
★★★★★

I have not sold anything from here, but i usually buy. They are so friendly everytime i go in there. I can never just walk out without buying 1 thing! There store is so nicely put together and the prices are very resonable.

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0 out of 1 people found this review helpful.

.

Very nice consignmnet store they have clothing and items in great condition and good prices service was fast and freindly. I would love to shop here again .

4
★★★★☆

Very nice consignmnet store they have clothing and items in great condition and good prices service was fast and freindly. I would love to shop here again .

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0 out of 1 people found this review helpful.

.

I usually sell my sons close back to the OUAC in Franklin, but I decided to give this location a try once. I was offered mere pennies for my sons name brand clothing that was still in excellent condition. The selection they have to choose from as far as purchasing is nothing special either.

2
★★☆☆☆

I usually sell my sons close back to the OUAC in Franklin, but I decided to give this location a try once. I was offered mere pennies for my sons name brand clothing that was still in excellent condition. The selection they have to choose from as far as purchasing is nothing special either.

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0 out of 1 people found this review helpful.

.

Once Upon a Child is a neat store to go look around in, some items are very very cheap, while others are okay deals. They usually have a big selection of sale items & always have great name brands on all types of children's clothing from newborn up to teen's sizes.

4
★★★★☆

Once Upon a Child is a neat store to go look around in, some items are very very cheap, while others are okay deals. They usually have a big selection of sale items & always have great name brands on all types of children's clothing from newborn up to teen's sizes.

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0 out of 1 people found this review helpful.

 

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