Rivergate Toyota

★★★★☆
HOME OF THE BEST DEAL
  • 1520 Gallatin Rd N

    Madison, TN 37115

    Map & Directions
  • 615-868-7990

About Rivergate Toyota

Hours
Sales: 9am to 9pm Mon - Saturday Noon to 6pm Sundays Service & Parts 7:30am to 6pm Mon - Saturday
4.4 25
Hi! Sign in to let us know how Rivergate Toyota was?
Write a Review
.

THERE IS NO WAY I WOULD LET THESE GUYS SERVICE MY CAR.\r
THEY WILL LOOK YOU STRAIGHT IN THE EYE AND LIE TO YOU.\r
THEY HAVE MESSED UP MY DAUGHTERS CAR TO THE POINT IT IS GOING TO NEED A NEW ENGINE. \r
DO YOUR RESEARCH,ASK AROUND YOU WILL

3
★★★★★

THERE IS NO WAY I WOULD LET THESE GUYS SERVICE MY CAR.\r
THEY WILL LOOK YOU STRAIGHT IN THE EYE AND LIE TO YOU.\r
THEY HAVE MESSED UP MY DAUGHTERS CAR TO THE POINT IT IS GOING TO NEED A NEW ENGINE. \r
DO YOUR RESEARCH,ASK AROUND YOU WILL

.

Go see Glenn Baucom. He will treat you right! These guys are the best.

3
★★★★★

Go see Glenn Baucom. He will treat you right! These guys are the best.

.

I've purchased two used vehicles from Jack Holt and Troy Hedgecoth. They both helped me greatly. I had a bankruptcy in 2009 and just over a year after I went to Rivergate Toyota to see about getting a car that got better gas mileage than my SUV. I was able to get financing with only $500 down and got a great monthly payment. Over the next year and a half I set aside the money I saved on gas vs driving my SUV. I returned to Rivergate Toyota to see about trading in my aging SUV on another that would still seat my whole family. I learned that my credit score was now 701. That was GREAT news. Jack and Troy gave me a good value for my trade in and I was able to get a newer and better SUV. Both payments I have total $389/month. That's for TWO cars. They really helped meet my needs and helped me get into great cars that are a blessing to my family.

5
★★★★★

I've purchased two used vehicles from Jack Holt and Troy Hedgecoth. They both helped me greatly. I had a bankruptcy in 2009 and just over a year after I went to Rivergate Toyota to see about getting a car that got better gas mileage than my SUV. I was able to get financing with only $500 down and got a great monthly payment. Over the next year and a half I set aside the money I saved on gas vs driving my SUV. I returned to Rivergate Toyota to see about trading in my aging SUV on another that would still seat my whole family. I learned that my credit score was now 701. That was GREAT news. Jack and Troy gave me a good value for my trade in and I was able to get a newer and better SUV. Both payments I have total $389/month. That's for TWO cars. They really helped meet my needs and helped me get into great cars that are a blessing to my family.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have bought 2 Cars from Johnson with the help of his wonderful customer service manager Jay Jerome. We will be back to buy our 3rd car next week!
You cannot beat the quality and customer service provided by Rivergate Toyota. Customer service is a quality that most modern companies seem to lack nowadays.

5
★★★★★

We have bought 2 Cars from Johnson with the help of his wonderful customer service manager Jay Jerome. We will be back to buy our 3rd car next week!
You cannot beat the quality and customer service provided by Rivergate Toyota. Customer service is a quality that most modern companies seem to lack nowadays.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I visited for service, just basic 5,000 mile check up, without an appointment. Chris Gardner and Dave West took great care of me and got me in and out within an hour when they seemed really busy. Great job! I'll definitely return.

5
★★★★★

I visited for service, just basic 5,000 mile check up, without an appointment. Chris Gardner and Dave West took great care of me and got me in and out within an hour when they seemed really busy. Great job! I'll definitely return.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been dealing with Rivergate Toyota for about 3 years now. I have found everyone to be friendly and helpful. Everyone from the store manager to the oil changers are friendly and efficient. My new car sales person was awesome. I have always had great service and I feel that they are always helpful and honest. I really love my Rav4 and would recommend Rivergate Toyota to everyone.

5
★★★★★

I have been dealing with Rivergate Toyota for about 3 years now. I have found everyone to be friendly and helpful. Everyone from the store manager to the oil changers are friendly and efficient. My new car sales person was awesome. I have always had great service and I feel that they are always helpful and honest. I really love my Rav4 and would recommend Rivergate Toyota to everyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I moved to Nashville a little over a month ago. I was needing service on my 2006 Rav4. Asking around, I was given Rivergate's name a couple of times. I am so glad I made an appt with them. From the initial phone call, Tim was very

3
★★★★★

I moved to Nashville a little over a month ago. I was needing service on my 2006 Rav4. Asking around, I was given Rivergate's name a couple of times. I am so glad I made an appt with them. From the initial phone call, Tim was very

.

The service staff is awesome!! I have been downtown and there is no comparison between them and Rivergate. I see the same faces when I go in and they know me by name.Those guys are always willing to go above and beyond. They took me to my

3
★★★★★

The service staff is awesome!! I have been downtown and there is no comparison between them and Rivergate. I see the same faces when I go in and they know me by name.Those guys are always willing to go above and beyond. They took me to my

.

I have been dealing with Rivergate Toyota for years. Have bought used and 2 new automobiles there, lastly being a 2006 Corolla and 2006 Tacoma 4x4 extended cab on the same day. Also having them serviced, and any extra accessories or parts I may need, all done right there at the same dealership. They are even open on Saturday's. I always recieve RED CARPET treatment, so the ones complaining, must have been having a bad day. Even when I have to wait on my car there is fresh coffee and popcorn in the waiting room. It was actually filled up by the parts and service man while I was there, Mr. Chris. He went out of his way to make sure everything was good with my ride and me. I have always had a good experience and have recommened several friends and family who have also purchaced cars from Rivergate Toyota!!!

5
★★★★★

I have been dealing with Rivergate Toyota for years. Have bought used and 2 new automobiles there, lastly being a 2006 Corolla and 2006 Tacoma 4x4 extended cab on the same day. Also having them serviced, and any extra accessories or parts I may need, all done right there at the same dealership. They are even open on Saturday's. I always recieve RED CARPET treatment, so the ones complaining, must have been having a bad day. Even when I have to wait on my car there is fresh coffee and popcorn in the waiting room. It was actually filled up by the parts and service man while I was there, Mr. Chris. He went out of his way to make sure everything was good with my ride and me. I have always had a good experience and have recommened several friends and family who have also purchaced cars from Rivergate Toyota!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought a 1998 Camry from them a few months back and they are an awesome dealership. I buy alot of parts frim Chris Teasley and he is awesome too.

5
★★★★★

I bought a 1998 Camry from them a few months back and they are an awesome dealership. I buy alot of parts frim Chris Teasley and he is awesome too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a new Toyota Corolla back in 2005. Our experience at Rivergate was quick and painless (unlike other car dealerships where we have spent the entire day to make the purchase). I have also had it serviced there several times. Everyone was extremely helpful and I have never had any issues. I highly recommend Rivergate for car sales and services.

5
★★★★★

We purchased a new Toyota Corolla back in 2005. Our experience at Rivergate was quick and painless (unlike other car dealerships where we have spent the entire day to make the purchase). I have also had it serviced there several times. Everyone was extremely helpful and I have never had any issues. I highly recommend Rivergate for car sales and services.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Rivergate Toyota are the best. I've bought 2 vehicles from them and its been great. They offered a price match and service is as good as it gets. Since they are Toyota's we have had no problems but oil changes, tires, etc

3
★★★★★

The staff at Rivergate Toyota are the best. I've bought 2 vehicles from them and its been great. They offered a price match and service is as good as it gets. Since they are Toyota's we have had no problems but oil changes, tires, etc

.

Like the other reviewer said, if you are looking at a used car, please TAKE IT TO A 3rd PARTY MECHANIC. Never take a salesman's word on the mechanical condition of a car. Not that they always lie, but they just don't know!

I was here

3
★★★★★

Like the other reviewer said, if you are looking at a used car, please TAKE IT TO A 3rd PARTY MECHANIC. Never take a salesman's word on the mechanical condition of a car. Not that they always lie, but they just don't know!

I was here

.

Not sure about their new car sales practices but you should be very careful if you go for a used one here - please heed my advice and pay the minimum charge a reputable shop will usually charge to check the vehicle out for you before you

3
★★★★★

Not sure about their new car sales practices but you should be very careful if you go for a used one here - please heed my advice and pay the minimum charge a reputable shop will usually charge to check the vehicle out for you before you

.

theres a hot thick girl at the receptionist desk. come check her out. a guy in parts always complains about putting out fires and yells and scared me and i cried

5
★★★★★

theres a hot thick girl at the receptionist desk. come check her out. a guy in parts always complains about putting out fires and yells and scared me and i cried

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Tim and Kenneth make their Service Department AWESOME!! Came in for a recall and was worried about the safety concerns. Tim explained everything that was going to be done and put me at ease quickly. Tim and Kenneth were talking about

3
★★★★★

Tim and Kenneth make their Service Department AWESOME!! Came in for a recall and was worried about the safety concerns. Tim explained everything that was going to be done and put me at ease quickly. Tim and Kenneth were talking about

.

DO NOT go there!!! They are unprofessional and do not return phone calls and just put you through to their voicemail. I wasted a whole day with them!!

1
★☆☆☆☆

DO NOT go there!!! They are unprofessional and do not return phone calls and just put you through to their voicemail. I wasted a whole day with them!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had every intention of purchasing a car from Rivergate Toyota but was told with the Cash for Clunkers, they did not have to take any additional money off of the car. "If you don't buy the car, someone else will." I left in tears. Very disappointed. The salesman tried to help and was wonderful.

2
★★☆☆☆

I had every intention of purchasing a car from Rivergate Toyota but was told with the Cash for Clunkers, they did not have to take any additional money off of the car. "If you don't buy the car, someone else will." I left in tears. Very disappointed. The salesman tried to help and was wonderful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband is a tough one to deal with when it comes to spending his money. But the sales staff @ Rivergate Toyota won him over!!! Jonathon is a young salesman but he knows his stuff. Jake who helped close the deal was great too. We have had great service on our 2009 (blue ribbon) Camry. The customer appreciation night was super nice & fun. Also very informative. The extra gifts was a good little bonus. We would recommend Rivergate Toyota to anyone who are looking for great service & a good deal. Even if you're upside down like we were, they made it work for what was best for us!!

5
★★★★★

My husband is a tough one to deal with when it comes to spending his money. But the sales staff @ Rivergate Toyota won him over!!! Jonathon is a young salesman but he knows his stuff. Jake who helped close the deal was great too. We have had great service on our 2009 (blue ribbon) Camry. The customer appreciation night was super nice & fun. Also very informative. The extra gifts was a good little bonus. We would recommend Rivergate Toyota to anyone who are looking for great service & a good deal. Even if you're upside down like we were, they made it work for what was best for us!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The employees at Rivergate Toyota need to get their act together!

Came in with a Sienna that was on a lease and TOLD Rivergate that I still had payments on the lease for the Sienna but I wanted to get into a new Tacoma. Rivergate SUPPOSSEDLY called my finance company that has the lease on the Sienna to get the pay off. Turns out, THEY GOT THE WRONG AMOUNT.

Now they are trying to put it on me, when it's CLEARLY THEIR FAULT!

0
★☆☆☆☆

The employees at Rivergate Toyota need to get their act together!

Came in with a Sienna that was on a lease and TOLD Rivergate that I still had payments on the lease for the Sienna but I wanted to get into a new Tacoma. Rivergate SUPPOSSEDLY called my finance company that has the lease on the Sienna to get the pay off. Turns out, THEY GOT THE WRONG AMOUNT.

Now they are trying to put it on me, when it's CLEARLY THEIR FAULT!

Pros: None

Cons: Selfish, self centered jerks

.

Before arriving at Toyota in Rivergate I was told by phone by a sales representative that he would not be able to keep our scheduled meeting because he was going to a Birthday Party. He informed me that another sales representative would be waiting during my appointment time. Once arriving at Toyota in Rivergate I was told by this other individual that he had a scheduled appointment with another customer in approximately 15 minutes. This sales representative also reported that only 2 sales representatives came to work when 5 were suppose to be on the floor. I guess due to the nice weather on this particular day other individuals were preoccupied with other activities. I felt very rushed by the sales representative since I was cutting into time for his regular scheduled appointment since the person I was supposed to meet with was at a Birthday party. Despite the car I was interested in was a little out of my price range I was not even offered to look at others cars. My 30 minute drive to Rivergate Toyota was a waste of time. I would not recommend this specific location.

0
★☆☆☆☆

Before arriving at Toyota in Rivergate I was told by phone by a sales representative that he would not be able to keep our scheduled meeting because he was going to a Birthday Party. He informed me that another sales representative would be waiting during my appointment time. Once arriving at Toyota in Rivergate I was told by this other individual that he had a scheduled appointment with another customer in approximately 15 minutes. This sales representative also reported that only 2 sales representatives came to work when 5 were suppose to be on the floor. I guess due to the nice weather on this particular day other individuals were preoccupied with other activities. I felt very rushed by the sales representative since I was cutting into time for his regular scheduled appointment since the person I was supposed to meet with was at a Birthday party. Despite the car I was interested in was a little out of my price range I was not even offered to look at others cars. My 30 minute drive to Rivergate Toyota was a waste of time. I would not recommend this specific location.

Pros: NOTHING

Cons: POOR SERVICE

.

My experience was execellent, the staff are the friendliest people in town. I was greeted at the door with a bright smile from Chelsea, the receptionist I'm assuming who had great charisma and GORGEOUS HAIR. I was directed to someone with lots of patience and compassion for what exactly I wanted. GREAT PLACE GREAT PEOPLE! LOVE MY CAR!!!

2
★★★★★

My experience was execellent, the staff are the friendliest people in town. I was greeted at the door with a bright smile from Chelsea, the receptionist I'm assuming who had great charisma and GORGEOUS HAIR. I was directed to someone with lots of patience and compassion for what exactly I wanted. GREAT PLACE GREAT PEOPLE! LOVE MY CAR!!!

Pros: SERVICE, HOSPITALITY, CLEANLINESS

Cons: NONE

.

We bought a used car from here and they did everything in their power to help us get it and have monthly payments that we could afford. They have great sales and service employees! Nobody could be better.

5
★★★★★

We bought a used car from here and they did everything in their power to help us get it and have monthly payments that we could afford. They have great sales and service employees! Nobody could be better.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Review Partner
.

These guys have lied more than once to us. They have destroyed our engine. After explaining the chain of events to a professional who rebuilds car engines he has told us our engine is destroyed.What a shame people don't know about

0
★☆☆☆☆

These guys have lied more than once to us. They have destroyed our engine. After explaining the chain of events to a professional who rebuilds car engines he has told us our engine is destroyed.What a shame people don't know about

.

When we went there we felt like they were waiting for someone to be ripped off. The dealers where all there outside waiting and when we parked the car we felt like being assaulted. The dealer we talked to lied about some characteristics of

0
★☆☆☆☆

When we went there we felt like they were waiting for someone to be ripped off. The dealers where all there outside waiting and when we parked the car we felt like being assaulted. The dealer we talked to lied about some characteristics of

 

Wait, you're the expert.

If you've been to or used Rivergate Toyota, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review