US Bank

★★★☆☆
  • 3865 Lebanon Pike

    Hermitage, TN 37076

    Map & Directions
  • 615-733-0770

About US Bank

Details
Hours
Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm
Reservations
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3.0 1
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This bank is the closest bank to my house. I decided to open an account there just for conveince. If you have a combined balance of $5,000 or more then you can get a free checking account. I have a Visa checkcard with my account. Everytime I use it I get a rebate that I can cash out at anytime. They used to only pay out annually. I like that they changed this feature.

If they make a mistake or upset you they will give you $5 for a service guarantee. The bank manager is very pleasant. The tellers are just average. I haven't had any that were extremely friendly. The lady is the drive thru is unfriendly. When she asked you how you are she turns off the mike before you even have a chance to answer. Why bother asking if you don't care? They never send out a sucker to my son. I always have to ask them.

Overall the service isn't great, but acceptable. I stay with them because it is closest to my house, but my primary bank is another bank.

PROS: close to my home, rebate on check card purchases, free acct with balance
CONS: not friendly

3
★★★☆☆

This bank is the closest bank to my house. I decided to open an account there just for conveince. If you have a combined balance of $5,000 or more then you can get a free checking account. I have a Visa checkcard with my account. Everytime I use it I get a rebate that I can cash out at anytime. They used to only pay out annually. I like that they changed this feature.

If they make a mistake or upset you they will give you $5 for a service guarantee. The bank manager is very pleasant. The tellers are just average. I haven't had any that were extremely friendly. The lady is the drive thru is unfriendly. When she asked you how you are she turns off the mike before you even have a chance to answer. Why bother asking if you don't care? They never send out a sucker to my son. I always have to ask them.

Overall the service isn't great, but acceptable. I stay with them because it is closest to my house, but my primary bank is another bank.

PROS: close to my home, rebate on check card purchases, free acct with balance
CONS: not friendly

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