Phillips Toy Mart

★★★★☆
  • 5207 Memphis-Bristol Hwy

    Nashville, TN 37205

    Map & Directions
  • 615-352-5363

4.2222 9
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I have been frequenting Phillips Toy Mart for 9 years. This review is a culmination of years of terrible customer service and unfriendly attitudes. Sadly, the employees at this store are terribly unhappy, and it seems to trickle down from

3
★★★★★

I have been frequenting Phillips Toy Mart for 9 years. This review is a culmination of years of terrible customer service and unfriendly attitudes. Sadly, the employees at this store are terribly unhappy, and it seems to trickle down from

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When we pulled in, I expected a small junky store. However..inside was wonderful! There is a little bit of everything, yet not an overwhelming amount of each thing. It is all crammed together though. The store is actually big, but they have SO many items! They have an electric train layout, made so kids can push different buttons to make it go and do different things. Lots of models, books, craft stuff, dress up, jewelry, puppets and tons (aisles and aisles) of different dolls! I didn't have the kids with us either time we went, and still stayed about an hour each time!
Last visit every aisle someone stopped us to ask if we needed help, sometimes more than one stopped per aisle. Today no one did though. Check out clerks did seem to have a poor attitide each time.
Even with that, it's worth the drive to go!

2
★★★★★

When we pulled in, I expected a small junky store. However..inside was wonderful! There is a little bit of everything, yet not an overwhelming amount of each thing. It is all crammed together though. The store is actually big, but they have SO many items! They have an electric train layout, made so kids can push different buttons to make it go and do different things. Lots of models, books, craft stuff, dress up, jewelry, puppets and tons (aisles and aisles) of different dolls! I didn't have the kids with us either time we went, and still stayed about an hour each time!
Last visit every aisle someone stopped us to ask if we needed help, sometimes more than one stopped per aisle. Today no one did though. Check out clerks did seem to have a poor attitide each time.
Even with that, it's worth the drive to go!

Pros: excelllent seclection of toys.

Cons: some are pricey, yet some are less than major stores.

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This is a great toy store, but would it really be asking too much if the employees smiled? They do work in a toy store, so they should be at least tolerant of children. Their facial expressions, mannerisms, and avoidance tactics imply that they do not like working with children. I visit this store frequently, and I have yet to see one of the employees smile or much less greet me. There is a large selection of toys, so first time buyers may require assistance in sorting through the selection. When I asked for assistance in locating an age appropriate toy, I was told, "Whatever we have out there, is all that we've got." I have even had other customers ask me for advice.

1
★★★☆☆

This is a great toy store, but would it really be asking too much if the employees smiled? They do work in a toy store, so they should be at least tolerant of children. Their facial expressions, mannerisms, and avoidance tactics imply that they do not like working with children. I visit this store frequently, and I have yet to see one of the employees smile or much less greet me. There is a large selection of toys, so first time buyers may require assistance in sorting through the selection. When I asked for assistance in locating an age appropriate toy, I was told, "Whatever we have out there, is all that we've got." I have even had other customers ask me for advice.

Pros: great train display and quality toys

Cons: unsatisfactory customer service

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This is an awesome toy store. I had no idea they made so many different kinds of toys. This is definitly the place to go if you are looking for a unique or hard to find toy. The store is convient and the staff is helpful w/out being pushy. All that being said, I also had no idea that toys could cost so much money! Wow! The prices kind of ruined it for me.

3
★★★☆☆

This is an awesome toy store. I had no idea they made so many different kinds of toys. This is definitly the place to go if you are looking for a unique or hard to find toy. The store is convient and the staff is helpful w/out being pushy. All that being said, I also had no idea that toys could cost so much money! Wow! The prices kind of ruined it for me.

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This store has any toy you could possibly imagine! It is a wonderful store with a surprise around each corner. The staff is very friendly and helpful. The store is clean, and easy to locate. If you are having trouble finding the perfect toy, this is the place to go! The only down side is the pricing. Which is to say, they are not outragous for what they carry. However if you are looking a deal, this is not the place to go.

4
★★★★☆

This store has any toy you could possibly imagine! It is a wonderful store with a surprise around each corner. The staff is very friendly and helpful. The store is clean, and easy to locate. If you are having trouble finding the perfect toy, this is the place to go! The only down side is the pricing. Which is to say, they are not outragous for what they carry. However if you are looking a deal, this is not the place to go.

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I thought that phillips toy mart was a little high on their prices, but the selection of toys that they carry here is very good. They have a lot of the current toys but they also have some of the older type of toys too. They having everything from dolls to cars and trucks, and action figures galore. you can probably find what you are looking for here.

4
★★★★☆

I thought that phillips toy mart was a little high on their prices, but the selection of toys that they carry here is very good. They have a lot of the current toys but they also have some of the older type of toys too. They having everything from dolls to cars and trucks, and action figures galore. you can probably find what you are looking for here.

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I like this toy store because they have toys that other shops won't have but the whole experienced is ruined because of the prices. I was so disappointed. I saw some good things for my nephew and was excited to get hime something that he might not have, but when I saw the prices. It's just not worth the amount of money.

3
★★★☆☆

I like this toy store because they have toys that other shops won't have but the whole experienced is ruined because of the prices. I was so disappointed. I saw some good things for my nephew and was excited to get hime something that he might not have, but when I saw the prices. It's just not worth the amount of money.

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Phillips is a super toy store with both classic and new toys. They have a great selection and always have the "hard to find toys." They are usually priced high, but it sometimes worth it just for the experience.

5
★★★★★

Phillips is a super toy store with both classic and new toys. They have a great selection and always have the "hard to find toys." They are usually priced high, but it sometimes worth it just for the experience.

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Any toy you could ever think of is sold at Phillips. My daughter has a blast every time we go. The have a fantastic doll section and dress-up area. They also sell books, games and stuffed animals. You can find replicas of vintage toys here too. The staff is very nice and helpful.

5
★★★★★

Any toy you could ever think of is sold at Phillips. My daughter has a blast every time we go. The have a fantastic doll section and dress-up area. They also sell books, games and stuffed animals. You can find replicas of vintage toys here too. The staff is very nice and helpful.

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