Quaker Steak & Lube

★★★★☆
  • 5616 Merchants Center Blvd

    Knoxville, TN 37912

    Map & Directions
  • 865-687-0399

About Quaker Steak & Lube

Hours
Mon. - Thu., Sun. 11am - 12pm;Fri. - Sat. 11am - 2am

Food

Food
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3.5 4
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Wont Be Back- On our visit we were seated upstairs on a hot night and the A/C wasnt working, so as we sit and wait we are sweating. The service was very slow 15 minutes just to get salads. It was not busy at all, in fact it was more

3
★★★★★

Wont Be Back- On our visit we were seated upstairs on a hot night and the A/C wasnt working, so as we sit and wait we are sweating. The service was very slow 15 minutes just to get salads. It was not busy at all, in fact it was more

.

TO: Jeff & Gale (Managers), why would you leave my house in the spiteful conditions that you did? I rented you a great property for a very reasonable price and you lived in it for more than two years. It was your home and you left it

3
★★★★★

TO: Jeff & Gale (Managers), why would you leave my house in the spiteful conditions that you did? I rented you a great property for a very reasonable price and you lived in it for more than two years. It was your home and you left it

.

I went into this restaurant after a friend of mine got hired to work there. She was offered a bartending position right off the bat but had to go through server training. My girlfriend and I went in to Quaker Steak and Lube and asked for our friend by name. The manager, later to find out she's the wife of the general manager, said to me when I asked if my friend could serve us on the patio because we wanted to smoke, the very rude woman laughed out loud and ridiculed my friend by saying, "hahaha...she's got a long way to go before she can serve you out there" and then rudely walked off. What happened to the customer is always right?

We were there so we ordered anyway... The food was cold when it arrived and the pita bread in our greek nachos was stale. We ordered Magna fries and about 1/3 of them were practically frozen inside.

My friend had been there before and was quite a regular customer but vowed to never return after how the manager lady talked down about our friend right in front of her.

I agree with the other reviewer that they should learn how to treat people with respect at that place and they should definitely use fresher ingreedients.

0
★☆☆☆☆

I went into this restaurant after a friend of mine got hired to work there. She was offered a bartending position right off the bat but had to go through server training. My girlfriend and I went in to Quaker Steak and Lube and asked for our friend by name. The manager, later to find out she's the wife of the general manager, said to me when I asked if my friend could serve us on the patio because we wanted to smoke, the very rude woman laughed out loud and ridiculed my friend by saying, "hahaha...she's got a long way to go before she can serve you out there" and then rudely walked off. What happened to the customer is always right?

We were there so we ordered anyway... The food was cold when it arrived and the pita bread in our greek nachos was stale. We ordered Magna fries and about 1/3 of them were practically frozen inside.

My friend had been there before and was quite a regular customer but vowed to never return after how the manager lady talked down about our friend right in front of her.

I agree with the other reviewer that they should learn how to treat people with respect at that place and they should definitely use fresher ingreedients.

Pros: None that I can tell

Cons: Frozen food, terrible management!

.

The potential for excellence is there, but sadly it seems as if the management does not care about their employees. I was wittness to a manager making a 20 year old girl cry. The manager appeared to be the general managers wife, maybe she was on a power trip, i'm not really sure. Anyway there is never an excuse to make an employee cry while she is on the floor attempting to do her job. Whatever happened to criticize in private? The food I ordered was cold yet no one offered to do anything about that. The one good positive that I can say is that the patio guests did seem happy with the service of the bartender. Tall Paul did play that Sunday.

0
★☆☆☆☆

The potential for excellence is there, but sadly it seems as if the management does not care about their employees. I was wittness to a manager making a 20 year old girl cry. The manager appeared to be the general managers wife, maybe she was on a power trip, i'm not really sure. Anyway there is never an excuse to make an employee cry while she is on the floor attempting to do her job. Whatever happened to criticize in private? The food I ordered was cold yet no one offered to do anything about that. The one good positive that I can say is that the patio guests did seem happy with the service of the bartender. Tall Paul did play that Sunday.

 

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