Northgate Animal Hospital

★★★★☆

Pets & Animals

Pets & Animals
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2046 Market St Charlestown, IN

4.0 13
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I have been taking my Sheltie Beauty to Northgate Animal Hospital for several years and I am always pleased by the care she receives and happy with the experience. I believe they are the best vets in the area. Beauty cut her right front

3
★★★★★

I have been taking my Sheltie Beauty to Northgate Animal Hospital for several years and I am always pleased by the care she receives and happy with the experience. I believe they are the best vets in the area. Beauty cut her right front

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Top-notch veterinary hospital. Excellent doctors, friendly staff, nice facility. I could not be happier with the care and services my 2 dogs and I have enjoyed during the 3 years we have gone there. I highly recommend for all routine

3
★★★★★

Top-notch veterinary hospital. Excellent doctors, friendly staff, nice facility. I could not be happier with the care and services my 2 dogs and I have enjoyed during the 3 years we have gone there. I highly recommend for all routine

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Not happy at all with this place at all... i live about a hour away and thought i could save some money going here . i was wrong. They find ways to make there money! I've took a pet there about a year ago And everything went fine, other

3
★★★★★

Not happy at all with this place at all... i live about a hour away and thought i could save some money going here . i was wrong. They find ways to make there money! I've took a pet there about a year ago And everything went fine, other

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Everyone is kind,caring,loving,dedicated,and thoughtful with the babies.If your looking for a drive thru vet try Pet Vaxs.They are fast,snobby and don't care one way or the other.I rather take my babies to where they are treated

3
★★★★★

Everyone is kind,caring,loving,dedicated,and thoughtful with the babies.If your looking for a drive thru vet try Pet Vaxs.They are fast,snobby and don't care one way or the other.I rather take my babies to where they are treated

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I have worked at an animal hospital before, and was not impressed with the clinic, the staff, or the doctor. I showed up for a 10:30 appointment made 10 days in advance, however, sat in the waiting room for forty-five minutes. During this waiting period, I heard staff members in the back using profane language that could be heard all the way in the lobby. The receptionist was not friendly, but no major complaints. I cannot speak for the rest of the clinic, but the waiting room was disgusting. It had not been cleaned in at least a week. There was urine on the scale by the front door. The exam room was a mess. The tech showed me in and there were still syringes on the table, and it had not been wiped off. The doctor got an attitude when I asked her questions so I finally just gave up. I was not impressed, and will not be returning. I would not reccomend this clinic to anyone.

0
★☆☆☆☆

I have worked at an animal hospital before, and was not impressed with the clinic, the staff, or the doctor. I showed up for a 10:30 appointment made 10 days in advance, however, sat in the waiting room for forty-five minutes. During this waiting period, I heard staff members in the back using profane language that could be heard all the way in the lobby. The receptionist was not friendly, but no major complaints. I cannot speak for the rest of the clinic, but the waiting room was disgusting. It had not been cleaned in at least a week. There was urine on the scale by the front door. The exam room was a mess. The tech showed me in and there were still syringes on the table, and it had not been wiped off. The doctor got an attitude when I asked her questions so I finally just gave up. I was not impressed, and will not be returning. I would not reccomend this clinic to anyone.

Pros: None

Cons: Unfriendly staff, unsanitary, no organization

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I have been using Northgate Animal Hospital for over 18 years. Everyone of my animals have received the highest quality of care. Dr. Gullett is a top notch vet and cares as much about my babies as I do. I have never received poor service and my animals have never gotten sick after being there. They are very conscientiousness about the condition of the pets that are brought into their facility. Anyone who has had that bad of an experience at Northgate must have come in on a bad day (we all have them). By the way, all animal hospitals stink. It is the nature of the business.

2
★★★★★

I have been using Northgate Animal Hospital for over 18 years. Everyone of my animals have received the highest quality of care. Dr. Gullett is a top notch vet and cares as much about my babies as I do. I have never received poor service and my animals have never gotten sick after being there. They are very conscientiousness about the condition of the pets that are brought into their facility. Anyone who has had that bad of an experience at Northgate must have come in on a bad day (we all have them). By the way, all animal hospitals stink. It is the nature of the business.

Pros: Very loving and caring staff.

Cons: Parking is not the best.

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I would never ever go back to this place. It smells when you walk through the door and the floors are dirty. You can hear dogs screaming in pain in the back and noonne cares. I waited almost 5 whole hours to let the doctor see my dog, who had his leg hitt by a car by accident. The doctor took forever and when she did come out you could see through her shirt. It was so unprofessional. She was very rude. My dog died the next day. That place should be shut down.

0
★☆☆☆☆

I would never ever go back to this place. It smells when you walk through the door and the floors are dirty. You can hear dogs screaming in pain in the back and noonne cares. I waited almost 5 whole hours to let the doctor see my dog, who had his leg hitt by a car by accident. The doctor took forever and when she did come out you could see through her shirt. It was so unprofessional. She was very rude. My dog died the next day. That place should be shut down.

Pros: None

Cons: Smelly, bad service, dirty

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My wife and i used them for a while and they were okay.We just live so far away from Frayser( Memphis neighborhood they are located )that it was not practical to continue using them.

3
★★★☆☆

My wife and i used them for a while and they were okay.We just live so far away from Frayser( Memphis neighborhood they are located )that it was not practical to continue using them.

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They put my dog Rambo to sleep without asking me. (He had treatable seizures) When I screwed up and took my Jack Russel to them, they left us in an nasty little room with stains on the wall and ceiling and a terrible urine stench. After an hour of waiting, I left and called back to complain. They said they had an emergency and my dogs problem was not one. I made the mistake of taking my dog back on a different day and received the same treatment. (They are real close) Another emergency. Another long wait. (Emergencies pay more than normal office visits. And I was all ready in a room. They figured they had me.) When I asked the receptionist why we had to wait. I received a nasty retort from Jennifer saying she was fed up with me expecting decent service and respect for my pet. She even threatened to send my Russel home without treatment. They SUCK!!!!!!!!!!!!!!!!!!! I will never make the mistake of taking another animal back to them. When the other Vet and his wife owned Northgate. They treated the customers well. This place has attitude problem and serious issues.

1
★☆☆☆☆

They put my dog Rambo to sleep without asking me. (He had treatable seizures) When I screwed up and took my Jack Russel to them, they left us in an nasty little room with stains on the wall and ceiling and a terrible urine stench. After an hour of waiting, I left and called back to complain. They said they had an emergency and my dogs problem was not one. I made the mistake of taking my dog back on a different day and received the same treatment. (They are real close) Another emergency. Another long wait. (Emergencies pay more than normal office visits. And I was all ready in a room. They figured they had me.) When I asked the receptionist why we had to wait. I received a nasty retort from Jennifer saying she was fed up with me expecting decent service and respect for my pet. She even threatened to send my Russel home without treatment. They SUCK!!!!!!!!!!!!!!!!!!! I will never make the mistake of taking another animal back to them. When the other Vet and his wife owned Northgate. They treated the customers well. This place has attitude problem and serious issues.

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I was very unhappy with the service. I do not like having to wait all day for a shot and returning to a mad receptionist/

1
★★★☆☆

I was very unhappy with the service. I do not like having to wait all day for a shot and returning to a mad receptionist/

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I have been using this vet for several years and it's the most wonderful place I have ever found. I accidentally ran over my sons kitten and had to rush him for treatment and was taken right in. The kitty was having problems breathing and going into seizures and this team went above and beyond in their treatment. The Dr. took him to the hospital 2 nights in a row, because he needed constant help and oxygen, and brought him back to her hospital each morning. My son, 10 years old at the time, was allowed to come visit his pet each night. She made sure that our kitty was in excellent health before she sent him home. I also use this facility to board my animals and they are treated like we would treat them at home. I would recommend this vet to anyone for any reason. She is caring, knowledgable, understanding and loving. I will continue to use her as long as she has her operation active.

2
★★★★★

I have been using this vet for several years and it's the most wonderful place I have ever found. I accidentally ran over my sons kitten and had to rush him for treatment and was taken right in. The kitty was having problems breathing and going into seizures and this team went above and beyond in their treatment. The Dr. took him to the hospital 2 nights in a row, because he needed constant help and oxygen, and brought him back to her hospital each morning. My son, 10 years old at the time, was allowed to come visit his pet each night. She made sure that our kitty was in excellent health before she sent him home. I also use this facility to board my animals and they are treated like we would treat them at home. I would recommend this vet to anyone for any reason. She is caring, knowledgable, understanding and loving. I will continue to use her as long as she has her operation active.

Pros: serious about their job and totally loves animals

Cons: no cons

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I have been a devoted client of northgate animal hospital for 6 years now. The staff is very down to earth and they love what they do.

2
★★★★★

I have been a devoted client of northgate animal hospital for 6 years now. The staff is very down to earth and they love what they do.

Pros: very concerned and patient

Cons: sometimes I have to be patient as well, I understand not all pets can come in and out in 30 minutes!

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Before relocating across town, we took all of our pets to Northgate Animal Hospital. They were very knowledgeable and were very caring toward our pets .. and us. We actually had to put one of our cats to sleep a few years ago. It was a very hard thing to do, but the staff was great. They gave me some alone time afterwards and both the doctor and nurse came in to comfort me several times. About a week later we even received a sympathy card from them. You don't find that kind of concern too many places these days!

4
★★★★☆

Before relocating across town, we took all of our pets to Northgate Animal Hospital. They were very knowledgeable and were very caring toward our pets .. and us. We actually had to put one of our cats to sleep a few years ago. It was a very hard thing to do, but the staff was great. They gave me some alone time afterwards and both the doctor and nurse came in to comfort me several times. About a week later we even received a sympathy card from them. You don't find that kind of concern too many places these days!

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