Lakeshore On The Hill

★☆☆☆☆
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  • 5600 Lake Resort Terrace

    Chattanooga, TN 37415

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Transportation & Storage

Transportation & Storage
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I lived at Lakeshore On The Hill for about 5 months. When we moved in we accepted a small one bedroom for a period of what was supposed to be a week until a larger one was available. Needless to say we had to stay there for almost a month. When we did get a bigger apartment the "management" Tried to make us pay a higher price than previously negotiated I refused and she eventually relented. We moved to the larger one on a Saturday and by monday my phone was buzzing with calls and voicemails from the office. The "management" was stating we had unpaid fees for transferring which were never discussed, and proceeded to say if they were unpaid she would not accept rent and would evict us. After having to fight for the number I tried to contact thr regional manager who did not call me back for two weeks and had already spoken with the property manage. The regional manager was rude and unwilling to admit her employees mistakes. We received notes on our door daily and discovered that out neighbors had outstanding fees that they had not had to pay for almost a year because the property manager was intimmidated by a family member who was a lawyer.We payed the fees and the property manager tried to charge us late fees for the original fees. We had had enough we went through the eviction process and Have never been happier to be out of there. We also had elderly neighbors who had lived there for 20+ years who had a lot of trouble trying to get their worn apartment into a livable space. The rent is outrageous and the management is absolutely horrific. You could find a better a much better place for the money. It was an absolutely terrible experience DO NOT waste your time or money.

1
★☆☆☆☆

I lived at Lakeshore On The Hill for about 5 months. When we moved in we accepted a small one bedroom for a period of what was supposed to be a week until a larger one was available. Needless to say we had to stay there for almost a month. When we did get a bigger apartment the "management" Tried to make us pay a higher price than previously negotiated I refused and she eventually relented. We moved to the larger one on a Saturday and by monday my phone was buzzing with calls and voicemails from the office. The "management" was stating we had unpaid fees for transferring which were never discussed, and proceeded to say if they were unpaid she would not accept rent and would evict us. After having to fight for the number I tried to contact thr regional manager who did not call me back for two weeks and had already spoken with the property manage. The regional manager was rude and unwilling to admit her employees mistakes. We received notes on our door daily and discovered that out neighbors had outstanding fees that they had not had to pay for almost a year because the property manager was intimmidated by a family member who was a lawyer.We payed the fees and the property manager tried to charge us late fees for the original fees. We had had enough we went through the eviction process and Have never been happier to be out of there. We also had elderly neighbors who had lived there for 20+ years who had a lot of trouble trying to get their worn apartment into a livable space. The rent is outrageous and the management is absolutely horrific. You could find a better a much better place for the money. It was an absolutely terrible experience DO NOT waste your time or money.

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