McDonald's

★★★★☆
  • 1704 Galleria Blvd

    Franklin, TN 37064

    Map & Directions
  • 615-771-7272

About McDonald's

Categories
  • Fast Food Restaurants
  • Restaurants
  • Breakfast
  • Coffeehouses
  • Hamburgers
  • Sandwich Shops
Details
  • $
  • Breakfast
  • Carry Out
  • Cheap Eats
  • Family Style Dining
  • Family-Friendly Dining
  • Group Dining
  • Lunch Spot
  • Open 7 Days
Hours
M-W 4am-midnight, Th-Sa 24hr, Su 4am-midnight
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Discover
  • MasterCard
  • Visa
Services
  • GiftCards
  • McDelivery
  • MobileOffers
  • MobileOrdering
  • WiFi

Food

Food
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3.5 2
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I have gone to this McDonald's multiple times since it is on my way to work and multiple times they have gotten my order wrong! This morning not only was my order wrong but it was also COLD. The people in the drive-thru are so busy rushing

3
★★★★★

I have gone to this McDonald's multiple times since it is on my way to work and multiple times they have gotten my order wrong! This morning not only was my order wrong but it was also COLD. The people in the drive-thru are so busy rushing

.

I went in this morning, after the early morning surge, to get a group of things for my office. First, I think the woman taking orders would have broken her face if she smiled...she was one stone lady. While I was waiting, a lady my age (silver hair anyway) complained to the young manager about charging for water. She stated that the other store in Cool Springs did not charge. He said "sorry, but that's store policy" and as she walked away said "Sorry Sweetie!". I told him that it was not polite to say "Sweetie" to an older lady that you did not know, to which he replied "Whatever!".
It took forever to get my food.
I won't go back...I will drive the extra 1/4 of a mile to the other Micky D's!

0
★☆☆☆☆

I went in this morning, after the early morning surge, to get a group of things for my office. First, I think the woman taking orders would have broken her face if she smiled...she was one stone lady. While I was waiting, a lady my age (silver hair anyway) complained to the young manager about charging for water. She stated that the other store in Cool Springs did not charge. He said "sorry, but that's store policy" and as she walked away said "Sorry Sweetie!". I told him that it was not polite to say "Sweetie" to an older lady that you did not know, to which he replied "Whatever!".
It took forever to get my food.
I won't go back...I will drive the extra 1/4 of a mile to the other Micky D's!

Pros: hmmmmm....

Cons: too many to list....

Message from McDonald's

We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Yext

 

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