Nashville Veterinary Specialists

★★★☆☆
  • 2971 Sidco Dr

    Nashville, TN 37204

    Cross street: 2 Locations to Better Serve you. 12th Ave South and Acklen Ave and Meadowlark Ln and Bluebird Ln

    Map & Directions
  • 615-386-0107

Pets & Animals

Pets & Animals
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This was my first emergency experience with my 5 month old puppy. It was an absolute DISASTER! Their young, apparently "educated" vet misdiagnosed the foreign object that he did not see in the colon/intestine of my dog. After prescribing fluids, anti-nausea and medications, we were sent on our way.

Needless to say, his condition worsened and after vomitting multiple more times, I contacted our regular vet (who I adore and trust- Dr Brown @ Berry Hill). She asked that I bring him immediately to which upon one palpatation found an object in his abdomen and asked permission for x-rays. I agreed and sure enough, there was a large object with metal in his stomach. Did I mention, METAL on an X-RAY. How did your vet miss this 2 days prior?!

Needless to say, she prepped him with an iv so as soon as we brought him over, he could begin surgery. She sent me with him and his new x-rays back to the e-vet for emergency surgery. When we arrived, they had NO idea who we were and said no vet had called. At this point, I am distraught and not being comforted or assisted at ALL. I had myself and friend urgently calling our vet's office (after hours) to reach someone. They had an additional person call us in.

After leaving him, I was contacted by the vet who I will say was kind and understanding (she also owns the breed of dog he is). However, she continued to bring up what an issue this was, that an object had remained for 3 days. She spoked quite frankly about the damage that could do to his intestine, not to mention the infection it could cause. She spoke about the possibility of having to remove more than we thought and reiterated the danger in it remaining in his system. I was then hysterical on the phone explaining I had brought him here 3 days prior with these same concerns.

The surgery was completed for a mild $2,500 (not including an additional $1,400+ in other vet visits, emergency visits, etc). Sure they "offer" payment plans which have to be pre-etablished. They are blunt in PAY NOW. I was lucky to be able to have enough of a balance on my card to do so. Thankfully, my dog is recovering (painfully) a few days later but I cannot imagine how much better he would be had the original doctor found this object (as I suggested) days earlier. All in all, it was a traumatic, awful experience I will never redo. Should my dog have an emergency, I will keep in the care of vets I trust (and who know how to use their education to excell in their job). Gauging the other reviews, it looks like I'm not the only one who has had poor experiences. Even more offputting is the negative remarks, the admin replies to comments with. I have asked to speak with management regarding this situation but I fear it may not be corrected.

1
★☆☆☆☆

This was my first emergency experience with my 5 month old puppy. It was an absolute DISASTER! Their young, apparently "educated" vet misdiagnosed the foreign object that he did not see in the colon/intestine of my dog. After prescribing fluids, anti-nausea and medications, we were sent on our way.

Needless to say, his condition worsened and after vomitting multiple more times, I contacted our regular vet (who I adore and trust- Dr Brown @ Berry Hill). She asked that I bring him immediately to which upon one palpatation found an object in his abdomen and asked permission for x-rays. I agreed and sure enough, there was a large object with metal in his stomach. Did I mention, METAL on an X-RAY. How did your vet miss this 2 days prior?!

Needless to say, she prepped him with an iv so as soon as we brought him over, he could begin surgery. She sent me with him and his new x-rays back to the e-vet for emergency surgery. When we arrived, they had NO idea who we were and said no vet had called. At this point, I am distraught and not being comforted or assisted at ALL. I had myself and friend urgently calling our vet's office (after hours) to reach someone. They had an additional person call us in.

After leaving him, I was contacted by the vet who I will say was kind and understanding (she also owns the breed of dog he is). However, she continued to bring up what an issue this was, that an object had remained for 3 days. She spoked quite frankly about the damage that could do to his intestine, not to mention the infection it could cause. She spoke about the possibility of having to remove more than we thought and reiterated the danger in it remaining in his system. I was then hysterical on the phone explaining I had brought him here 3 days prior with these same concerns.

The surgery was completed for a mild $2,500 (not including an additional $1,400+ in other vet visits, emergency visits, etc). Sure they "offer" payment plans which have to be pre-etablished. They are blunt in PAY NOW. I was lucky to be able to have enough of a balance on my card to do so. Thankfully, my dog is recovering (painfully) a few days later but I cannot imagine how much better he would be had the original doctor found this object (as I suggested) days earlier. All in all, it was a traumatic, awful experience I will never redo. Should my dog have an emergency, I will keep in the care of vets I trust (and who know how to use their education to excell in their job). Gauging the other reviews, it looks like I'm not the only one who has had poor experiences. Even more offputting is the negative remarks, the admin replies to comments with. I have asked to speak with management regarding this situation but I fear it may not be corrected.

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my dog came to you all with his eye popped out in the weeee hours of the night. And I was told we can wait to be checked in or give 750 to get in now, even though we were the only people their. Anyway you all are a disgrace to the human

3
★★★★★

my dog came to you all with his eye popped out in the weeee hours of the night. And I was told we can wait to be checked in or give 750 to get in now, even though we were the only people their. Anyway you all are a disgrace to the human

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Awful people they told me my cat had a back injury when what she really had was a major blood clot caused by heart problem. Then they lied about it. I filed a complaint with the board of Veterinary Medical examiners and m planning to sue

3
★★★★★

Awful people they told me my cat had a back injury when what she really had was a major blood clot caused by heart problem. Then they lied about it. I filed a complaint with the board of Veterinary Medical examiners and m planning to sue

.

Awful people they told me my cat had a?

Awful people they told me my cat had a back injury when what she really had was a major blood clot caused by heart problem. Then they lied about it. I filed a complaint with the board of Veterinary Medical examiners and m planning to sue them. Go to Nashville Vet Specialist on Sidco Dr. in Nashville they will treat you with competence and loving hands, and wont try to insult your intelligence! STAY AWAY!!!!!

1
★☆☆☆☆

Awful people they told me my cat had a?

Awful people they told me my cat had a back injury when what she really had was a major blood clot caused by heart problem. Then they lied about it. I filed a complaint with the board of Veterinary Medical examiners and m planning to sue them. Go to Nashville Vet Specialist on Sidco Dr. in Nashville they will treat you with competence and loving hands, and wont try to insult your intelligence! STAY AWAY!!!!!

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The absolute WORST place EVER!!!! Right now I am up praying that my sweet little doggie survives after what these idiots put her through this past weekend!!! I don't even know where to begin but the short version... they demand payment in full before they will help your little loved one. Fine. No problem. It's one thing to pay nearly 2,600 to HELP your dog but I paid 2,600 for them to nearly KILL my dog!!! The day after surgery they sent her home and told us to follow up with her regular vet, which we did and he said she seemed to be ok and to take her home. Took her home and that night she threw up feces (this was after an intestinal surgery) so I rushed her back to the emergency vet as it was after hours. They gave her pepcid, a pain killer and an antibiotic and told me to take her home. Took her home and in the morning she was huffing instead of breathing so I called the emergency vet because again, it was a weekend and my vet is closed on Sunday. I was told she probably had to pee or it was a reaction to the narcotic and not to worry about it. By 6pm that night she was so ill that we couldnt even get her to respond. We rushed her back and they told us they needed to go back in for surgery. Made us pay another 1,800 before they would even help her.... ok... paid that (thank you, Grandpa) and at 2:30am when she was finally stable enough for surgery they went in. They told us that 4 of the 6 sutures inside from her surgery a day and a half ago and broken down and leaked causing septic stomach. They said they flushed her system and re-did the sutures and she would be fine. They wanted to make sure we picked her up before they closed at 7. When we picked her up we were told that she was doing well, she was just drugged up, and they told us a specific vet to take her to for monitoring. They told us that her protein was a little low, she may need plasma but not to worry because it was not a big deal and the place they told us to take her to would give her plasma if needed. We dropped her off at the place they referred us to and within an hour to an hour and a half I got a call from that vet saying that she didn't realize how the severity of the situation or that my little girl was in such critical condition. Her protein level was .3. Yes, POINT three... That's almost dead. They didn't have plasma there nor were they equipped to handle a situation of this severity. I was then told that she had a 1% chance of survival and if I wanted to take her to a specialist it would be 5-10,000 in treatment and she wouldnt live anyway. This vet told me that she had spoken to the specialist and this is what they told her. (ironically enough the same people who work at the vet we were referred to also work at the ER clinic that nearly killed my dog) Naturally, I didnt care about the money and needed to know that I did all I could for my doggie so I picked her up... and rushed her to the Specialist who could not believe the condition she was in when we arrived. He said they would NEVER tell anyone that their pet had a 1% chance of survival. In fact, they would never give any medical suggestions without assessing the patient first. He gave her a 50/50 chance of survival IF she could sustain another surgery but she was nowhere near stable enough at the point to go under. He and his wonderful staff got her stabilized and took her in for her third surgery in four days! The four sutures that supposedly "came loose and leaked" were four places in her intestines that needed to be removed. One spot had dead tissue and instead of removing it they inverted it so the unhealthy tissue was INSIDE her intestines. WHO DOES THAT? My little dog is still fighting for her life and I have already contacted a lawyer about malpractice/negligence.... DO NOT TAKE YOUR LITTLE LOVED ONE HERE unless you want to lose him/her. Horrible!!!!!

1
★☆☆☆☆

The absolute WORST place EVER!!!! Right now I am up praying that my sweet little doggie survives after what these idiots put her through this past weekend!!! I don't even know where to begin but the short version... they demand payment in full before they will help your little loved one. Fine. No problem. It's one thing to pay nearly 2,600 to HELP your dog but I paid 2,600 for them to nearly KILL my dog!!! The day after surgery they sent her home and told us to follow up with her regular vet, which we did and he said she seemed to be ok and to take her home. Took her home and that night she threw up feces (this was after an intestinal surgery) so I rushed her back to the emergency vet as it was after hours. They gave her pepcid, a pain killer and an antibiotic and told me to take her home. Took her home and in the morning she was huffing instead of breathing so I called the emergency vet because again, it was a weekend and my vet is closed on Sunday. I was told she probably had to pee or it was a reaction to the narcotic and not to worry about it. By 6pm that night she was so ill that we couldnt even get her to respond. We rushed her back and they told us they needed to go back in for surgery. Made us pay another 1,800 before they would even help her.... ok... paid that (thank you, Grandpa) and at 2:30am when she was finally stable enough for surgery they went in. They told us that 4 of the 6 sutures inside from her surgery a day and a half ago and broken down and leaked causing septic stomach. They said they flushed her system and re-did the sutures and she would be fine. They wanted to make sure we picked her up before they closed at 7. When we picked her up we were told that she was doing well, she was just drugged up, and they told us a specific vet to take her to for monitoring. They told us that her protein was a little low, she may need plasma but not to worry because it was not a big deal and the place they told us to take her to would give her plasma if needed. We dropped her off at the place they referred us to and within an hour to an hour and a half I got a call from that vet saying that she didn't realize how the severity of the situation or that my little girl was in such critical condition. Her protein level was .3. Yes, POINT three... That's almost dead. They didn't have plasma there nor were they equipped to handle a situation of this severity. I was then told that she had a 1% chance of survival and if I wanted to take her to a specialist it would be 5-10,000 in treatment and she wouldnt live anyway. This vet told me that she had spoken to the specialist and this is what they told her. (ironically enough the same people who work at the vet we were referred to also work at the ER clinic that nearly killed my dog) Naturally, I didnt care about the money and needed to know that I did all I could for my doggie so I picked her up... and rushed her to the Specialist who could not believe the condition she was in when we arrived. He said they would NEVER tell anyone that their pet had a 1% chance of survival. In fact, they would never give any medical suggestions without assessing the patient first. He gave her a 50/50 chance of survival IF she could sustain another surgery but she was nowhere near stable enough at the point to go under. He and his wonderful staff got her stabilized and took her in for her third surgery in four days! The four sutures that supposedly "came loose and leaked" were four places in her intestines that needed to be removed. One spot had dead tissue and instead of removing it they inverted it so the unhealthy tissue was INSIDE her intestines. WHO DOES THAT? My little dog is still fighting for her life and I have already contacted a lawyer about malpractice/negligence.... DO NOT TAKE YOUR LITTLE LOVED ONE HERE unless you want to lose him/her. Horrible!!!!!

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Business Response:

Often, serious issues with our pets can lead us to very stressful times. We work very hard to make sure that we fully inform all clients of the necessary procedures and of all follow-up care that may be needed. Our procedures and care are sound, as evidenced by our history in the community. As with any medical emergency procedure, there is no guarantee of issues beyond the control of the doctor performing the care. We see very sick pets and treat both them and the owners with respect. When we are not successful, we take these very hard. Unfortunately, this angel did not, but it was not due to any mistakes in the procedures performed.
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We have been taking our pets here for years and the staff is always friendly and the customer service is excellent. The cost is a little high but I understand when I go to the ER its always more than my doctor. The drs are always so kind and gentle with dogs! I dont understand why everyones complaining on here. There just as great here as at my reg. Vets. Great job staff at RPEC We know how great you all are and we will continue to bring our pets there anytime we have an emergency.

5
★★★★★

We have been taking our pets here for years and the staff is always friendly and the customer service is excellent. The cost is a little high but I understand when I go to the ER its always more than my doctor. The drs are always so kind and gentle with dogs! I dont understand why everyones complaining on here. There just as great here as at my reg. Vets. Great job staff at RPEC We know how great you all are and we will continue to bring our pets there anytime we have an emergency.

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Business Response:

Thank you!!
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Lastnight my dog Gordon had a "fit" for lack of a better word , exhibiting symptoms of possibly a seizure or worse a stroke . My family , we live in the real world , November 2010 ; you know the one where people are living paycheck to paycheck and sometimes things get tight in the middle with three kids and Christmas coming . Payday was a week away and on payday I would have extra money, anyway I digress . So Gordon is a mess and so are we . I run to the phonebook , call a vet . The day before Thanksgiving , nobody's working . The answering machine gives you the ER's number . I call , clearly distressed . Explain that I think he's having a stroke and could I possibly make payment arrangements to have him seen . Nope . $84 to take a look then we'll give you an estimate on anything further and you can decide if you want to pay to help your pet or not . Now I understand people skip out on payments and it is expensive to treat but I offered my debit card and they could run it on Tuesday , payday . Nope . At what point and what does it say about a vet who decides it is far more important to be paid than to save a life ? Yes it's a dog but it is a life none the less . What kind of vet and more importantly what kind of human would prefer to allow an animal suffer and possibly die than perhaps have to wait a week to be paid to prevent both of those . I worked for a vet . Her first concern was always the animal . Always . Money was secondary and she would accept what you could afford at the time and bill you later for the rest with the accomodation of payment plans because she was not going to allow an animal to suffer or a family to lose their pet because of money . She was a vet for all the RIGHT reasons . If she had to put an animal down she stayed with it the entire time , talking to it , petting it and comforting the "parents" . Once it was over she would excuse herself to give you time to say goodbye . When the "parents" came out of the room she would not hand them a bill she gave her condolences told them it was okay to leave and call her in a couple days to discuss payment . THAT is a vet . We as human have been charged with caring for the least of these , if you are a Christian you know what this means , if you are a vet no one should have to explain it to you . Yes money is money and people are more concerned about it than alot of more important things but sometimes just sometimes money should be a distant thought , in the moment it should be a matter of whats right . It should never be right for a vet to be willing to accept the suffering of an animal willing to let it die , ever and as a person never willing to inflict such torment on another person forcing them to stand by and watch either of these happen to their family member , their child . Thankfully Gordons "fit" ended and we concluded he must have gotten a muscle cramp from scratching and panicked because he didn't understand what was happening . Many tears were shed lastnight after realizing how close we could have been to watching our beloved dog die in such a horrible way all because of money . Shame on you and I think perhaps the staff at the ER should fine a new line of work . Clearly they are in their current line for all of the wrong reasons .

1
★☆☆☆☆

Lastnight my dog Gordon had a "fit" for lack of a better word , exhibiting symptoms of possibly a seizure or worse a stroke . My family , we live in the real world , November 2010 ; you know the one where people are living paycheck to paycheck and sometimes things get tight in the middle with three kids and Christmas coming . Payday was a week away and on payday I would have extra money, anyway I digress . So Gordon is a mess and so are we . I run to the phonebook , call a vet . The day before Thanksgiving , nobody's working . The answering machine gives you the ER's number . I call , clearly distressed . Explain that I think he's having a stroke and could I possibly make payment arrangements to have him seen . Nope . $84 to take a look then we'll give you an estimate on anything further and you can decide if you want to pay to help your pet or not . Now I understand people skip out on payments and it is expensive to treat but I offered my debit card and they could run it on Tuesday , payday . Nope . At what point and what does it say about a vet who decides it is far more important to be paid than to save a life ? Yes it's a dog but it is a life none the less . What kind of vet and more importantly what kind of human would prefer to allow an animal suffer and possibly die than perhaps have to wait a week to be paid to prevent both of those . I worked for a vet . Her first concern was always the animal . Always . Money was secondary and she would accept what you could afford at the time and bill you later for the rest with the accomodation of payment plans because she was not going to allow an animal to suffer or a family to lose their pet because of money . She was a vet for all the RIGHT reasons . If she had to put an animal down she stayed with it the entire time , talking to it , petting it and comforting the "parents" . Once it was over she would excuse herself to give you time to say goodbye . When the "parents" came out of the room she would not hand them a bill she gave her condolences told them it was okay to leave and call her in a couple days to discuss payment . THAT is a vet . We as human have been charged with caring for the least of these , if you are a Christian you know what this means , if you are a vet no one should have to explain it to you . Yes money is money and people are more concerned about it than alot of more important things but sometimes just sometimes money should be a distant thought , in the moment it should be a matter of whats right . It should never be right for a vet to be willing to accept the suffering of an animal willing to let it die , ever and as a person never willing to inflict such torment on another person forcing them to stand by and watch either of these happen to their family member , their child . Thankfully Gordons "fit" ended and we concluded he must have gotten a muscle cramp from scratching and panicked because he didn't understand what was happening . Many tears were shed lastnight after realizing how close we could have been to watching our beloved dog die in such a horrible way all because of money . Shame on you and I think perhaps the staff at the ER should fine a new line of work . Clearly they are in their current line for all of the wrong reasons .

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Business Response:

I fully understand your frustrations. Our business is about taking care of animals. Many times, owners are very willing to make payment arrangements when their animal friend is ill, but it becomes much less important once the crisis is over. Because we do not have the opportunity to create ongoing relationships with our clients, we have to charge for services as rendered; it's the only way we can assure that we will stay in business for those who need our services after you. We offer many payment options including a close relationship with a credit lending service. We make every effort to work with you for financing to make these situations easier.
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I won't go into too much detail, but I will tell you that next time our pet has an emergency we would drive to Arkansas before taking our pet here. The service was poor, unfeeling, and inexperienced. Amid my fiancee's sobbing over his cat (he had had her for 18 years--it was time, but still very hard), the vet was more concerned about getting scratched by his seizuring cat than she was about the cat or us. On top of that she misdiagnosed our cat, as we found out at our vet the next day (he pegged it in about 5 minutes--cancer). In fact, she told my fiancee his choice of flea medication was bad and that's probably what did it. After insinuating that he probably killed his cat, she went in the back and sent her assistant out with a price list "incase he wanted to keep his cat alive." In short, we paid nearly $700 to keep his cat alive for the night because we couldn't bare to see her die in a place where it was obvious the staff didn't care about her or us. The next day we took her to our regular vet and had to put down. but look on the bright side, at the end of the day, we got to leave the vet, who will remain unnamed. but she has to live with herself. hope she wasn't scratched

1
★☆☆☆☆

I won't go into too much detail, but I will tell you that next time our pet has an emergency we would drive to Arkansas before taking our pet here. The service was poor, unfeeling, and inexperienced. Amid my fiancee's sobbing over his cat (he had had her for 18 years--it was time, but still very hard), the vet was more concerned about getting scratched by his seizuring cat than she was about the cat or us. On top of that she misdiagnosed our cat, as we found out at our vet the next day (he pegged it in about 5 minutes--cancer). In fact, she told my fiancee his choice of flea medication was bad and that's probably what did it. After insinuating that he probably killed his cat, she went in the back and sent her assistant out with a price list "incase he wanted to keep his cat alive." In short, we paid nearly $700 to keep his cat alive for the night because we couldn't bare to see her die in a place where it was obvious the staff didn't care about her or us. The next day we took her to our regular vet and had to put down. but look on the bright side, at the end of the day, we got to leave the vet, who will remain unnamed. but she has to live with herself. hope she wasn't scratched

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I JUST HOPE MY DOG SURVIVES . I love my dog. he was hit bya car tonight. it's my fault!!!!! The're doing what they can tonight to stabilize him until I can get him to an affordable vet!!!! I will pick up my dog in the mourning @ 7 am and take him 60 miles to a vet that cares. I paid 600.00 dollars for them to tell nothing to me obout my dog other than he needs help. my dog will survive with out there help ...!!!!

5
★★★★★

I JUST HOPE MY DOG SURVIVES . I love my dog. he was hit bya car tonight. it's my fault!!!!! The're doing what they can tonight to stabilize him until I can get him to an affordable vet!!!! I will pick up my dog in the mourning @ 7 am and take him 60 miles to a vet that cares. I paid 600.00 dollars for them to tell nothing to me obout my dog other than he needs help. my dog will survive with out there help ...!!!!

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Having had a number of dogs for many years and having the misfortune to need emergency assistance several times, I've seen the best and worst of Nashville Pet Emergency Clinic - and the worst is not that bad. When my very elderly dog suffered from bloat in the wee hours of the morning on a weekend, and I decided to let her go rather than risk an expensive surgery that might only prolong her death, I thought they could have been a little more professional. ( The client can *hear* you in the procedure room and know you're chatting about other things than the client's dying dog!) But that doesn't mean they weren't actually *doing* absolutely everything they could to relieve my dog's pain and save her life.

On two other occasions when my small dogs were almost killed by larger ones, Nashville Pet Emergency's prompt action saved my dogs' lives. In one case, one of the nurses held her finger on my dog's jugular to keep him from bleeding to death.

These people work abysmal hours, see a lot of trauma and death, and don't usually get to see the positive results of their work. In general, I think they do an amazing job, and I'm immensely glad they're there.

4
★★★★☆

Having had a number of dogs for many years and having the misfortune to need emergency assistance several times, I've seen the best and worst of Nashville Pet Emergency Clinic - and the worst is not that bad. When my very elderly dog suffered from bloat in the wee hours of the morning on a weekend, and I decided to let her go rather than risk an expensive surgery that might only prolong her death, I thought they could have been a little more professional. ( The client can *hear* you in the procedure room and know you're chatting about other things than the client's dying dog!) But that doesn't mean they weren't actually *doing* absolutely everything they could to relieve my dog's pain and save her life.

On two other occasions when my small dogs were almost killed by larger ones, Nashville Pet Emergency's prompt action saved my dogs' lives. In one case, one of the nurses held her finger on my dog's jugular to keep him from bleeding to death.

These people work abysmal hours, see a lot of trauma and death, and don't usually get to see the positive results of their work. In general, I think they do an amazing job, and I'm immensely glad they're there.

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My dog, Murphy, was hit by a car last week when she was accidentally let out by a neighbor. We took her to the Emergency Clinic because it was night time and after hours at our vet's office. Her injuries seemed horrible to me. I could smell poo, like she'd gone on herself, but there was no sign of poo, so I knew instinctively that it was internal and pointed to a liver failure.

We brought her in and they told us she had busted up her teeth, and had some "minor internal bleeding, from her spleen", which was easily correctable with surgery. A surgery that costs around $2000. Before they would even PREP her for surgery, they demanded payment. Meanwhile, my dog is in pain. Once they started surgery, they told us that she needed a blood transfusion, but that she would survive.

Forty minutes later, they told us she had a 10% chance of surviving the surgery and her liver and kidneys were destroyed.

Before I even finished crying, she had a slip in front of me, asking me if I wanted to take her body, have her cremated, keep her ashes. Then, the woman says "I'm not particularly religious, so to me, it's like, once the body stops working, the dog is gone forever". Who says that to a person who just learned 2 minutes ago that her dog (and to me, more like a kid) is dying?!!

I'm also not religious. But the last thing I want to be thinking at that time is that she is already gone.

I asked if I could see her again, and they obliged. But before they let me in, they were cleaning the room and I could hear them saying "I can't figure out what smells of crap".

I'm not a vet. I didn't go to medical school. But I knew, on my way there, that she had severe liver damage, because of the smell. But I let them convince me anyway that she was fine and would live.. but only if I paid $2000 for a surgery.

They only charged me $900 in the end. So, you can pay $900 to have someone lie to you and make you think that you're not losing someone you love. Only to lose them anyway.

1
★☆☆☆☆

My dog, Murphy, was hit by a car last week when she was accidentally let out by a neighbor. We took her to the Emergency Clinic because it was night time and after hours at our vet's office. Her injuries seemed horrible to me. I could smell poo, like she'd gone on herself, but there was no sign of poo, so I knew instinctively that it was internal and pointed to a liver failure.

We brought her in and they told us she had busted up her teeth, and had some "minor internal bleeding, from her spleen", which was easily correctable with surgery. A surgery that costs around $2000. Before they would even PREP her for surgery, they demanded payment. Meanwhile, my dog is in pain. Once they started surgery, they told us that she needed a blood transfusion, but that she would survive.

Forty minutes later, they told us she had a 10% chance of surviving the surgery and her liver and kidneys were destroyed.

Before I even finished crying, she had a slip in front of me, asking me if I wanted to take her body, have her cremated, keep her ashes. Then, the woman says "I'm not particularly religious, so to me, it's like, once the body stops working, the dog is gone forever". Who says that to a person who just learned 2 minutes ago that her dog (and to me, more like a kid) is dying?!!

I'm also not religious. But the last thing I want to be thinking at that time is that she is already gone.

I asked if I could see her again, and they obliged. But before they let me in, they were cleaning the room and I could hear them saying "I can't figure out what smells of crap".

I'm not a vet. I didn't go to medical school. But I knew, on my way there, that she had severe liver damage, because of the smell. But I let them convince me anyway that she was fine and would live.. but only if I paid $2000 for a surgery.

They only charged me $900 in the end. So, you can pay $900 to have someone lie to you and make you think that you're not losing someone you love. Only to lose them anyway.

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Business Response:

I am so sorry for your loss. One of the reasons we give "estimates" is because of the nature of the veterinary work we do. Sometimes, diagnosis is difficult due to the possibility of internal injuries or complications that are found upon treatment.
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I took my dog, a collie mix, here. She who was having marked symptoms of lethargy, apparent pain, etc., behavior that had a sudden onset and was dramatically different from her usual self. The vet minimized her symptoms, did no meaningful testing, and sent her home to go to her own vet the next day. He would not be persuaded by my insistence that her behavior was indicating something was very wrong with her. I feared that she had been poisoned as she wouldn't even look at her beloved dog biscuits. I took her home and her behavior was unchanged for 90 minutes until she took a deep breath and died. Needless to say, it was devastating and I later learned likely a very painful death for her. My psychiatrist brother who worked one summer in college in a vet office diagnosed her over the phone, gastric torsion, a complete turning of the stomach, cutting off input/output to stomach and blood to upper body. It is very common in collies and other deep chest dogs and besides a few other conditions, is one of the most obvious emergency conditions to screen for with her symptoms. An x-ray could have identified it and she had good chance of successful treatment if done immediately. I had an autopsy done on her and the other vet knew what killed her even before the autopsy, but didn't tell me. I called the vet who failed to diagnose her after learning of what killed her, and he was unapologetic, arrogant, and defensive. It only made a hard incident harder and sadder. I don't trust them with my animals. I see them routinely turn away found animals who have been hit by car and are in agony because the good Samaritan can't afford to pay for treatment or even pain control. Maybe it is improved, but it has a dark history.

1
★☆☆☆☆

I took my dog, a collie mix, here. She who was having marked symptoms of lethargy, apparent pain, etc., behavior that had a sudden onset and was dramatically different from her usual self. The vet minimized her symptoms, did no meaningful testing, and sent her home to go to her own vet the next day. He would not be persuaded by my insistence that her behavior was indicating something was very wrong with her. I feared that she had been poisoned as she wouldn't even look at her beloved dog biscuits. I took her home and her behavior was unchanged for 90 minutes until she took a deep breath and died. Needless to say, it was devastating and I later learned likely a very painful death for her. My psychiatrist brother who worked one summer in college in a vet office diagnosed her over the phone, gastric torsion, a complete turning of the stomach, cutting off input/output to stomach and blood to upper body. It is very common in collies and other deep chest dogs and besides a few other conditions, is one of the most obvious emergency conditions to screen for with her symptoms. An x-ray could have identified it and she had good chance of successful treatment if done immediately. I had an autopsy done on her and the other vet knew what killed her even before the autopsy, but didn't tell me. I called the vet who failed to diagnose her after learning of what killed her, and he was unapologetic, arrogant, and defensive. It only made a hard incident harder and sadder. I don't trust them with my animals. I see them routinely turn away found animals who have been hit by car and are in agony because the good Samaritan can't afford to pay for treatment or even pain control. Maybe it is improved, but it has a dark history.

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My husband and I loved this vet clinic when we first got our dog two years ago. Everyone was so friendly. They honored the low cost spay and neuter contract from the animal adoption agency we used. However, we have changed clinics over this past year for precisely some of the same concerns already voiced by others. The staff became very rude; it almost felt like it was a bother for them when you came in to drop off for boarding, or grooming. The straw that broke the camel??s back was, when after a week of boarding, we picked up our dog with the same amount of food that we dropped her off with, and the leaving comment from the tech was ??does you dog always bark so much(Only when she does not like you was my response).? We are now at another Bellevue clinic farther from our house but nicer service, and they only have good things to say about our dog(Who can be a handful).

1
★☆☆☆☆

My husband and I loved this vet clinic when we first got our dog two years ago. Everyone was so friendly. They honored the low cost spay and neuter contract from the animal adoption agency we used. However, we have changed clinics over this past year for precisely some of the same concerns already voiced by others. The staff became very rude; it almost felt like it was a bother for them when you came in to drop off for boarding, or grooming. The straw that broke the camel??s back was, when after a week of boarding, we picked up our dog with the same amount of food that we dropped her off with, and the leaving comment from the tech was ??does you dog always bark so much(Only when she does not like you was my response).? We are now at another Bellevue clinic farther from our house but nicer service, and they only have good things to say about our dog(Who can be a handful).

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Business Response:

I think you have Nashville PEt Emergency Clinic confused with a dissatisfying experience with another clinic. All we do is emergency care; no boarding, no grooming. We are open 7 pm -7 am when other vet clinics are closed.
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Vet refused to perform necessary tests on our cat to determine what ailed her, even when informed that cost was not an issue. Even after his fill in vet suggested that an ultrasound would be prudent (he was out of town at a game). He continued to insist on only giving her fluids and pain meds. When we finally brought our cat to another vet she was diagnosed with cancer after an ultrasound and exploratory surgery. She was put to sleep that day because the cancer was so advanced. If this had been addressed earlier on, I would have sought cancer treatment or ended her suffering earlier. Vet did not listen to our concerns and caused our cat to suffer unnecessarily. ABSOLUTELY WOULD NEVER GO THERE WITH ANOTHER PET AGAIN.

1
★☆☆☆☆

Vet refused to perform necessary tests on our cat to determine what ailed her, even when informed that cost was not an issue. Even after his fill in vet suggested that an ultrasound would be prudent (he was out of town at a game). He continued to insist on only giving her fluids and pain meds. When we finally brought our cat to another vet she was diagnosed with cancer after an ultrasound and exploratory surgery. She was put to sleep that day because the cancer was so advanced. If this had been addressed earlier on, I would have sought cancer treatment or ended her suffering earlier. Vet did not listen to our concerns and caused our cat to suffer unnecessarily. ABSOLUTELY WOULD NEVER GO THERE WITH ANOTHER PET AGAIN.

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The vet and assistant are not very personable and overcharges. Neuter or spay starts at $250. Front desk staff is nice.

My dog always comes home with kennel cough. Try another place.

2
★★☆☆☆

The vet and assistant are not very personable and overcharges. Neuter or spay starts at $250. Front desk staff is nice.

My dog always comes home with kennel cough. Try another place.

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Recently I noticed my puppy was having some real breathing problems, and I realized he had an object lodged in his throat. I panicked because it was 11:30 PM! My local vet's answering serviced referred me to the Nashville Pet Emergency Clinic. I called for directions and told them what had happened. When I arrived, an actual team met me at the door! The looks on their faces was as concerned as mine. They took my little guy and began working on him right away. They treated him like he was my child (and to me he was). They came out and told me what they had found and assured me that he would be all right. As I started to cry, the vet actually hugged me! If you ever have a pet emergency, rest assured your pet will get person-quality care here!

5
★★★★★

Recently I noticed my puppy was having some real breathing problems, and I realized he had an object lodged in his throat. I panicked because it was 11:30 PM! My local vet's answering serviced referred me to the Nashville Pet Emergency Clinic. I called for directions and told them what had happened. When I arrived, an actual team met me at the door! The looks on their faces was as concerned as mine. They took my little guy and began working on him right away. They treated him like he was my child (and to me he was). They came out and told me what they had found and assured me that he would be all right. As I started to cry, the vet actually hugged me! If you ever have a pet emergency, rest assured your pet will get person-quality care here!

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Wonderful hospital! I have never had a problem with any of the staff or doctors there, and we regularly get our dogs groomed there as well. Wonderful place, I can't say enough good about it! Doctors are very kind and understanding, reception staff is beyond friendly. Office is very clean and tidy. I will never take my dogs anywhere else as long as I live in Nashville!

5
★★★★★

Wonderful hospital! I have never had a problem with any of the staff or doctors there, and we regularly get our dogs groomed there as well. Wonderful place, I can't say enough good about it! Doctors are very kind and understanding, reception staff is beyond friendly. Office is very clean and tidy. I will never take my dogs anywhere else as long as I live in Nashville!

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This clinic has a low-cost spy/neuter clinic for dogs and cats. It is by appoinment only. This is one of the cheapest places to get your pet fixed. They are a great clinic.

PROS: cheap
CONS: none

5
★★★★★

This clinic has a low-cost spy/neuter clinic for dogs and cats. It is by appoinment only. This is one of the cheapest places to get your pet fixed. They are a great clinic.

PROS: cheap
CONS: none

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Message from Nashville Veterinary Specialists

We want to hear from you about your experiences.



Obviously, we will not make everyone happy as the nature of our business often involves grief and hurt. But, we try, every day, to focus on our mission of providing quality emergency care when you need us. We have kind, compassionate staff who grieve at every loss.



If you don't expeirence this, or have any issues, I want to know. ~ Lane

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