Furniture Warehouse

★★★★★
  • 502 W Thompson Ln

    Nashville, TN 37211

    Map & Directions
  • 615-256-5200

About Furniture Warehouse

Hours
Sun 12pm-5pm, Mon-Sat 9:30am-6:30pm
4.8 5
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I found a sectional sofa on-line that the Furniture Warehouse was offering. I called and made sure they had it in stock before borrowing a buddies truck and driving 55 miles one way to pick it up. I got there and everything went pretty

3
★★★★★

I found a sectional sofa on-line that the Furniture Warehouse was offering. I called and made sure they had it in stock before borrowing a buddies truck and driving 55 miles one way to pick it up. I got there and everything went pretty

.

I bought a sofa and love seat that was very comfortable, until two weeks later when they broke. They broke by simply using the arm rest to stand. This shows poor quality of the horrible furniture they provide to their consumers.
Customer

3
★★★★★

I bought a sofa and love seat that was very comfortable, until two weeks later when they broke. They broke by simply using the arm rest to stand. This shows poor quality of the horrible furniture they provide to their consumers.
Customer

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I purchased a 5-piece "Floor Model" bedroom set with no damage or marks. Soon after delivery I noticed many one inch black Sharpie marks scattered about the surfaces of each piece. There were a total of 114 marks! These were NOT on the

3
★★★★★

I purchased a 5-piece "Floor Model" bedroom set with no damage or marks. Soon after delivery I noticed many one inch black Sharpie marks scattered about the surfaces of each piece. There were a total of 114 marks! These were NOT on the

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DO NOT BUY THESE CHEAP MATERIALS! DO NOT DEAL WITH SALESPERSON JOHN EVANS!!! RUDE DELIVERY PEOPLE!

Salesperson John Evans promised us several things in the store and then cheated us. He convinced and even personally promised us that 1) the dining room chairs would be assembled when they arrive and 2) they are "Totally new and from the back storage room where all the new stuff is- never used, and 3) definitely NOT the floor models you are sitting on here". 4) He also promised that if there were any damages to the items, then "Call me back right away and I will tell the delivery guys to bring it back to the store to exchange". 5) He also said the delivery guys would place the assembled items in any room we wanted inside our house.

The delivery guys were incompetant and RUDE- they are NOT trained professionals. Four of the chairs that arrived were FLOOR MODELS and the other four were in boxes, and the table had HUGE scratches and dents on it. The delivery guys dumped everything onto our front porch and refused to bring them inside (it's winter) and refused to hear anything we had to say, and then quickly RAN like criminals back into the truck and scurried off before we could even call the store to complain.

After calling the store several times and being put on hold for over 15 minutes each time, we finally got "John Evans" on the phone, who cleverly denied his promises and told us to bring the items back ourselves to the store to exchange the items, knowing we don't have a truck, hence we opted for delivery. He was RUDE, CONDESCENDING, AND ADMITTED THAT "FOR THIS PRICE, WHAT DO YOU EXPECT?"

Despite attempting to politely ask for peaceful resolution to the dispute as paying customers who should be satisfied and willing to return to the store and also recommend friends, John Evans refused to correct his mistakes and broken promises. DO NOT BELIEVE A WORD THEY TELL YOU AT FURNITURE WAREHOUSE! You are better off going to a professional furniture store!

0
★☆☆☆☆

DO NOT BUY THESE CHEAP MATERIALS! DO NOT DEAL WITH SALESPERSON JOHN EVANS!!! RUDE DELIVERY PEOPLE!

Salesperson John Evans promised us several things in the store and then cheated us. He convinced and even personally promised us that 1) the dining room chairs would be assembled when they arrive and 2) they are "Totally new and from the back storage room where all the new stuff is- never used, and 3) definitely NOT the floor models you are sitting on here". 4) He also promised that if there were any damages to the items, then "Call me back right away and I will tell the delivery guys to bring it back to the store to exchange". 5) He also said the delivery guys would place the assembled items in any room we wanted inside our house.

The delivery guys were incompetant and RUDE- they are NOT trained professionals. Four of the chairs that arrived were FLOOR MODELS and the other four were in boxes, and the table had HUGE scratches and dents on it. The delivery guys dumped everything onto our front porch and refused to bring them inside (it's winter) and refused to hear anything we had to say, and then quickly RAN like criminals back into the truck and scurried off before we could even call the store to complain.

After calling the store several times and being put on hold for over 15 minutes each time, we finally got "John Evans" on the phone, who cleverly denied his promises and told us to bring the items back ourselves to the store to exchange the items, knowing we don't have a truck, hence we opted for delivery. He was RUDE, CONDESCENDING, AND ADMITTED THAT "FOR THIS PRICE, WHAT DO YOU EXPECT?"

Despite attempting to politely ask for peaceful resolution to the dispute as paying customers who should be satisfied and willing to return to the store and also recommend friends, John Evans refused to correct his mistakes and broken promises. DO NOT BELIEVE A WORD THEY TELL YOU AT FURNITURE WAREHOUSE! You are better off going to a professional furniture store!

Pros: friendly when they want to sell you something

Cons: CROOKS for salespeople, INFERIOR quality, RUDE delivery guys

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We have been shopping in this store for about ten years now. We have purchased living room and bedroom furniture here. I have went out looking at other furniture stores and always find that I return back to this one. You just can't beat the prices and the quality is good also. Next time I need furniture this will be my first and only stop.

5
★★★★★

We have been shopping in this store for about ten years now. We have purchased living room and bedroom furniture here. I have went out looking at other furniture stores and always find that I return back to this one. You just can't beat the prices and the quality is good also. Next time I need furniture this will be my first and only stop.

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