Advanced Foot Care Ctr Llp

★☆☆☆☆
  • 5741 Highway 153 Ste F

    Hixson, TN 37343

    Map & Directions
  • 423-875-9211

About Advanced Foot Care Ctr Llp

Categories
Hours
Mon-Tue 8am-5pm, Thu-Fri 8am-5pm, Wed 8am-6pm

Health & Medical

Health & Medical
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Description of Experience:

I visited Advanced Foot care because I had an in grown toenail. While I was there I saw diabetic shoes. I asked about the shoes and they said my insurance would cover the costs of the shoes if I wanted to order them. I made them be very clear on this because I didn't want to pay for the shoes. They assured me more than once that they would be covered by my insurance 100%.

Member Comments:

When I went to pick up the shoes from the office I even asked if I owed anything and they said no they are completely covered by your insurance. Sometime after that they started sending me bills for $180. I ignored the bills because I figured the insurance company would eventually pay the bill. It has happened before where it took awhile for the insurance company to reimburse the company for the shoes. They eventually turned the bill into a collections agency. At that point I returned the shoes to the office. They said because I have worn the shoes a couple times they could not take them back but I never went to pick them up because I did not want them if I had to pay for them myself. In between when I ordered the shoes and picked the shoes up I got a letter in the mail saying that my insurance company terminated the doctor that I saw, Aaron Solomon. I don't know if this has anything to do with the situation. I offered to pay the $180 so that I didn't have to go to court and they refused. Someone from their company sent me an e-mail that said I had plenty of time to pay and they were going to sue me and I would have to pay court cost and lawyer fees.

1
★☆☆☆☆

Description of Experience:

I visited Advanced Foot care because I had an in grown toenail. While I was there I saw diabetic shoes. I asked about the shoes and they said my insurance would cover the costs of the shoes if I wanted to order them. I made them be very clear on this because I didn't want to pay for the shoes. They assured me more than once that they would be covered by my insurance 100%.

Member Comments:

When I went to pick up the shoes from the office I even asked if I owed anything and they said no they are completely covered by your insurance. Sometime after that they started sending me bills for $180. I ignored the bills because I figured the insurance company would eventually pay the bill. It has happened before where it took awhile for the insurance company to reimburse the company for the shoes. They eventually turned the bill into a collections agency. At that point I returned the shoes to the office. They said because I have worn the shoes a couple times they could not take them back but I never went to pick them up because I did not want them if I had to pay for them myself. In between when I ordered the shoes and picked the shoes up I got a letter in the mail saying that my insurance company terminated the doctor that I saw, Aaron Solomon. I don't know if this has anything to do with the situation. I offered to pay the $180 so that I didn't have to go to court and they refused. Someone from their company sent me an e-mail that said I had plenty of time to pay and they were going to sue me and I would have to pay court cost and lawyer fees.

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