Mountain Brook Apartments

★☆☆☆☆
  • 1185 Mountain Creek Rd

    Chattanooga, TN 37405

    Map & Directions
  • 423-875-9214

About Mountain Brook Apartments

Real Estate

Real Estate
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1.0 5
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When we moved in, there was so much mold in the bathroom we had to re-grout the bathtub ourselves.

It took us 2 months to get a new screen.

They don't spray for pests. We treat our patio and around the doors, but there are still a disgustingly large amount of cockroaches and spiders in the apartment.

One drawer in our kitchen is constantly broken.

Our AC was working inefficiently at the beginning of one summer. The next summer it was in the high 90s all June and it took us 3 weeks to get the AC fixed.

Pretty much every problem we encountered, we either had to fix ourselves or wait unnecessarily long time to get fixed. As soon as our lease is up, we're moving somewhere else.

0
★☆☆☆☆

When we moved in, there was so much mold in the bathroom we had to re-grout the bathtub ourselves.

It took us 2 months to get a new screen.

They don't spray for pests. We treat our patio and around the doors, but there are still a disgustingly large amount of cockroaches and spiders in the apartment.

One drawer in our kitchen is constantly broken.

Our AC was working inefficiently at the beginning of one summer. The next summer it was in the high 90s all June and it took us 3 weeks to get the AC fixed.

Pretty much every problem we encountered, we either had to fix ourselves or wait unnecessarily long time to get fixed. As soon as our lease is up, we're moving somewhere else.

Pros: Office staff is friendly

Cons: Poor maintenance (mold in the bathroom, apathetic owners)

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first nothing hardly worked in the apt.Like the other tennants .Maint has been notified of poblems repeatedly including the rodents that ran through the apartment .The staff is rude,unreasonable,and coniving.
If you ever have a problem and want to notify corporate,theyh will tell you that info cannot be given out.
I think that is boggish and manipulating.

0
★☆☆☆☆

first nothing hardly worked in the apt.Like the other tennants .Maint has been notified of poblems repeatedly including the rodents that ran through the apartment .The staff is rude,unreasonable,and coniving.
If you ever have a problem and want to notify corporate,theyh will tell you that info cannot be given out.
I think that is boggish and manipulating.

Pros: none

.

I paid my rent on time every time. and when it was time to move out i did, in 14 straighthours. Melissa had told me that we needed to be out because she had people moving in. I did my notification letter in octob er and was out by jan 31. I paid january rent and enev cleaned the apt from top to bottom, even though they never once fixed anything that broke or cleaned the hallway or replaced fire extingueshers and so on.......... Now im recieving a bill for 1090 dollars for past due rent, and damage, and cleaning!!!!! Im a good person and i dont deserve this,. im writing this because nobody else deserves to be treated as i was either. So NO I DO NOT reccomend thids place to ANYONE

0
★☆☆☆☆

I paid my rent on time every time. and when it was time to move out i did, in 14 straighthours. Melissa had told me that we needed to be out because she had people moving in. I did my notification letter in octob er and was out by jan 31. I paid january rent and enev cleaned the apt from top to bottom, even though they never once fixed anything that broke or cleaned the hallway or replaced fire extingueshers and so on.......... Now im recieving a bill for 1090 dollars for past due rent, and damage, and cleaning!!!!! Im a good person and i dont deserve this,. im writing this because nobody else deserves to be treated as i was either. So NO I DO NOT reccomend thids place to ANYONE

Pros: location

Cons: PARKING , POOR MANAGEMENT, LACK OF MAINTENENCE, NO PROPERTY MAINTENENCE, APARTMENTS FALLING APARTFROM THE INSIDE OUT

.

Upon moving in, the very first night, my shower broke. I called maintenance and to my unpleasant surprise, was advised that this was not an emergency and they wouldn't come and fix it. It was only after I advised (numerous times) that I had just moved in (only to be treated like an inconvenience), did they finally send someone to fix it.
Every single time I have a problem or a question, the office staff is very unprofessional, rude, impossible to deal with, and LOVES to make excuses while never taking ownership of the problem. The office staff by far is the worst part about this complex - they are incoherant and don't care about their residents.
I have put in probably 15 maint. requests (ranging from changing my air filter (which they said they would do and I ended up doing it myself!) to fixing a leak in the roof to replacing my kitchen faucet (as it was spraying all over the apartment to which they refused to come immediately until I asked them if they'd rather have floor problems from water damage). Of all the maint. requests, only 5 have been completed.
There are light bulbs burned out everywhere, they wait probably 2 months to cut the grass (knee high grass attracts big insects and other small critters!) and their entrances are not lit (unsafe).
The maint. STAFF are great people, they are easy to work with and very nice.
According to their ad in the local apt. magazine, it says they have a "car wash area with vacuum" - this is not operable and has not been since I moved in (November of 2007).
The heating and cooling cost for my 1 bedroom apartment is through the roof (averages about $100/month). Let it be known that I generally keep the thermostat @ 75F WHILE I'M THERE during the summer.
I took it upon myself to measure the actual square footage of my apartment; their ad states it is 732 sq. ft. but I only calculated 608, and that's on the generous side.
STAY AWAY. SAVE YOUR MONEY. THIS PLACE IS CHEAP & THERE IS GOOD REASON FOR THAT!!

0
★☆☆☆☆

Upon moving in, the very first night, my shower broke. I called maintenance and to my unpleasant surprise, was advised that this was not an emergency and they wouldn't come and fix it. It was only after I advised (numerous times) that I had just moved in (only to be treated like an inconvenience), did they finally send someone to fix it.
Every single time I have a problem or a question, the office staff is very unprofessional, rude, impossible to deal with, and LOVES to make excuses while never taking ownership of the problem. The office staff by far is the worst part about this complex - they are incoherant and don't care about their residents.
I have put in probably 15 maint. requests (ranging from changing my air filter (which they said they would do and I ended up doing it myself!) to fixing a leak in the roof to replacing my kitchen faucet (as it was spraying all over the apartment to which they refused to come immediately until I asked them if they'd rather have floor problems from water damage). Of all the maint. requests, only 5 have been completed.
There are light bulbs burned out everywhere, they wait probably 2 months to cut the grass (knee high grass attracts big insects and other small critters!) and their entrances are not lit (unsafe).
The maint. STAFF are great people, they are easy to work with and very nice.
According to their ad in the local apt. magazine, it says they have a "car wash area with vacuum" - this is not operable and has not been since I moved in (November of 2007).
The heating and cooling cost for my 1 bedroom apartment is through the roof (averages about $100/month). Let it be known that I generally keep the thermostat @ 75F WHILE I'M THERE during the summer.
I took it upon myself to measure the actual square footage of my apartment; their ad states it is 732 sq. ft. but I only calculated 608, and that's on the generous side.
STAY AWAY. SAVE YOUR MONEY. THIS PLACE IS CHEAP & THERE IS GOOD REASON FOR THAT!!

Pros: Fairly quiet (on the bottom half), parking not really an issue

Cons: Poorly lit, horrible HVAC efficiency, Rude staff, poor excuse for a business

.

The apartments smell and are full of pests. Mold is growing uncontrollably. The siding on the buildings is falling off in place. Office staff is rude. Maintenance will not fix problems with the apartment. The carpet is filthy. You would be better off staying in the projects.

0
★☆☆☆☆

The apartments smell and are full of pests. Mold is growing uncontrollably. The siding on the buildings is falling off in place. Office staff is rude. Maintenance will not fix problems with the apartment. The carpet is filthy. You would be better off staying in the projects.

Pros: None

Cons: Everything

 

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