International Comfort Products

★★★★☆
  • 650 Heil Quaker Ave

    Lewisburg, TN 37091

    Map & Directions
  • 931-359-3511

4.3333 3
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We were forced into getting a central heating and a/c unit from ICP because that's all George Brazil had in stock during a heat wave 5 years and 6 weeks ago. After it was installed, we found out it didn't meet the energy requirements for

3
★★★★★

We were forced into getting a central heating and a/c unit from ICP because that's all George Brazil had in stock during a heat wave 5 years and 6 weeks ago. After it was installed, we found out it didn't meet the energy requirements for

.

someone removed the condensor fan and grill from my unit model #yg0246b1. how can I get another ? roland

3
★★★★★

someone removed the condensor fan and grill from my unit model #yg0246b1. how can I get another ? roland

.

I purchased my unit less than two years ago. On June 10, 2010 it stopped working so I called a service repair man out. After checking the unit he told us that he would call and see what the warranty covers and get the part needed. He called back to say that the part needed is the evaporator coil and that he has checked on getting the part and found out that there is not one available in the country until sometime late July 2010. I have called ICP and Tempstar at every number that I have found. I have been put off and told that a senior manager would be calling me. I have called more than 12 times and emailed every address available to me. Today is June 16, 2010 and I have not heard from anyone. I am disabled and have husband and children living with me. We stayed in a hotel for the first three nights in hopes that it would be repaired soon since it is less than two years old and still under the company no hassle warranty. We are staying in our house now because we can no longer afford to stay in a hotel. It is 80-90 degrees in here at all times. How would consumers like to hear my story when they are deciding what brand of unit to purchase? I bet it would not be a ICP brand. Feel free to contact me day or night with any questions or concerns. Thank you for your time.

Kim Barnes
Heber Springs, AR
501-206-5535
shawnandkim@suddenlink.net

1
★☆☆☆☆

I purchased my unit less than two years ago. On June 10, 2010 it stopped working so I called a service repair man out. After checking the unit he told us that he would call and see what the warranty covers and get the part needed. He called back to say that the part needed is the evaporator coil and that he has checked on getting the part and found out that there is not one available in the country until sometime late July 2010. I have called ICP and Tempstar at every number that I have found. I have been put off and told that a senior manager would be calling me. I have called more than 12 times and emailed every address available to me. Today is June 16, 2010 and I have not heard from anyone. I am disabled and have husband and children living with me. We stayed in a hotel for the first three nights in hopes that it would be repaired soon since it is less than two years old and still under the company no hassle warranty. We are staying in our house now because we can no longer afford to stay in a hotel. It is 80-90 degrees in here at all times. How would consumers like to hear my story when they are deciding what brand of unit to purchase? I bet it would not be a ICP brand. Feel free to contact me day or night with any questions or concerns. Thank you for your time.

Kim Barnes
Heber Springs, AR
501-206-5535
shawnandkim@suddenlink.net

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