Memphis Center-Rprdctv Health

★★☆☆☆
  • 1726 Poplar Ave

    Memphis, TN 38104

    Map & Directions
  • 901-274-3550

About Memphis Center-Rprdctv Health

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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2.25 4
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When I arrived for my appointment, I was buzzed into a very nice waiting room, only there was no place for me to sit. It was so busy, people were sitting in front of the bathroom door. It took over an hour to even be handed my paperwork to fill out. Once I was called up to make my payment, they would not accept the card because it was in my fiance's name, even though I had his pin number. I had to call him and have him come up to the clinic, show his ID and pay. I understand the reasoning behind this, but it is already a highly stressful situation - there should be more of an attempt to make things easier for you. A little over an hour later, I was called back and put into a small "holding room" with several other girls. The rooms were nicely painted, with plenty of reading material and soothing music playing in the background. After waiting to get my blood drawn and having an ultrasound, I waited another 2.5 hours to be given my pain medication. They gave me two Tylenol. I found the "pain medication" to be absolutely inadequate for the surgical procedure. I was not given any medication to relax my nervousness, either. I am glad I brought my own medication. When it was time for the actual procedure, the doctor rushed in, said her name, her assistants name and asked me if I had any questions. She did not look me in the eye at all - she was just hurrying to get the procedure over with, in order to get to the next patient. I was given two injections into my cervix which were very painful and caused me to be extremely dizzy. My blood pressure dropped so low, I thought I was going to faint. But the pain of the injections was nothing compared to the actual procedure. I cried. But fortunately, it was over with really quickly. I had my vitals checked twice and I was sent home with an antibiotic. Overall, the clinic is very aesthetically pleasing, the staff were not rude, but not personable either. The procedure was very painful, and the medication for the pain might as well have been a placebo pill. I was there from 4:45 PM to 11 o'clock at night. Please, do your research before deciding on where you want to get this done. No matter where you go, it is not an easy thing to do - I just feel this clinic needs to re-evaluate how they implement "pain management".

3
★★★☆☆

When I arrived for my appointment, I was buzzed into a very nice waiting room, only there was no place for me to sit. It was so busy, people were sitting in front of the bathroom door. It took over an hour to even be handed my paperwork to fill out. Once I was called up to make my payment, they would not accept the card because it was in my fiance's name, even though I had his pin number. I had to call him and have him come up to the clinic, show his ID and pay. I understand the reasoning behind this, but it is already a highly stressful situation - there should be more of an attempt to make things easier for you. A little over an hour later, I was called back and put into a small "holding room" with several other girls. The rooms were nicely painted, with plenty of reading material and soothing music playing in the background. After waiting to get my blood drawn and having an ultrasound, I waited another 2.5 hours to be given my pain medication. They gave me two Tylenol. I found the "pain medication" to be absolutely inadequate for the surgical procedure. I was not given any medication to relax my nervousness, either. I am glad I brought my own medication. When it was time for the actual procedure, the doctor rushed in, said her name, her assistants name and asked me if I had any questions. She did not look me in the eye at all - she was just hurrying to get the procedure over with, in order to get to the next patient. I was given two injections into my cervix which were very painful and caused me to be extremely dizzy. My blood pressure dropped so low, I thought I was going to faint. But the pain of the injections was nothing compared to the actual procedure. I cried. But fortunately, it was over with really quickly. I had my vitals checked twice and I was sent home with an antibiotic. Overall, the clinic is very aesthetically pleasing, the staff were not rude, but not personable either. The procedure was very painful, and the medication for the pain might as well have been a placebo pill. I was there from 4:45 PM to 11 o'clock at night. Please, do your research before deciding on where you want to get this done. No matter where you go, it is not an easy thing to do - I just feel this clinic needs to re-evaluate how they implement "pain management".

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My experience at Memphis Center for Reproductive Health was very scary for me. When you walk in the front door you walk into the living room of an old house. It was very crowded, dark, and drab. The lady at the front window was very nice. After waiting for your name to be called you are then directed to a back room on the same floor. This is where the blood work and ultrasound are done. The ladies were nice but the room felt dirty, cold and dark. The silence that filled the room was very scary. After this you sit in a small room and wait for the counselor to call you by your first name only. Last names are never mentioned and everything is confirmed with a number. The counselor was the only part of the visit that made me feel comfortable. She was somewhat helpful and just made sure that this is what I wanted and not someone else. Then I was sent to the second floor to receive medication from the Nurse Practioner... that never looked at me, never asked me how I felt, never even changed the tone in her voice. I was then sent upstairs to the third floor to wait "my turn". This was okay. In the midst of all the dark, cold scary rooms that I had already been in, I was able to find a little peace sitting inside a window seal. I glared out the window as if I was a prisoner and all I ever wanted in life was to get out. Not even thirty minutes later I was called back to the second floor to the "operating room". I mean a room with concrete floors and a folding table. I suddenly felt like Penny in Dirty Dancing. The doctor was in the room for a total of 4 minutes. The worst 4 minutes of my life!! The medication that I choose to have to help me relax was a joke, the shot that they give you to help numb the pain hurts almost as bad as the procedure. It was the worst pain I have ever experienced!!! I screamed and then cried. When it was over I put my clothes on a sat in a recover room for twenty minutes, was given some medication for infection and sent on my way. If it were not for the concerned looks from this one nurse I don??t know that I would have made it.
It is my understanding that you get what you pay for, which is why I choose the more expensive clinic. I should have waited until the following week and went to a different clinic that offers a different type of treatment for discomfort. My advice is to do your research. I do not recommend this clinic.

1
★☆☆☆☆

My experience at Memphis Center for Reproductive Health was very scary for me. When you walk in the front door you walk into the living room of an old house. It was very crowded, dark, and drab. The lady at the front window was very nice. After waiting for your name to be called you are then directed to a back room on the same floor. This is where the blood work and ultrasound are done. The ladies were nice but the room felt dirty, cold and dark. The silence that filled the room was very scary. After this you sit in a small room and wait for the counselor to call you by your first name only. Last names are never mentioned and everything is confirmed with a number. The counselor was the only part of the visit that made me feel comfortable. She was somewhat helpful and just made sure that this is what I wanted and not someone else. Then I was sent to the second floor to receive medication from the Nurse Practioner... that never looked at me, never asked me how I felt, never even changed the tone in her voice. I was then sent upstairs to the third floor to wait "my turn". This was okay. In the midst of all the dark, cold scary rooms that I had already been in, I was able to find a little peace sitting inside a window seal. I glared out the window as if I was a prisoner and all I ever wanted in life was to get out. Not even thirty minutes later I was called back to the second floor to the "operating room". I mean a room with concrete floors and a folding table. I suddenly felt like Penny in Dirty Dancing. The doctor was in the room for a total of 4 minutes. The worst 4 minutes of my life!! The medication that I choose to have to help me relax was a joke, the shot that they give you to help numb the pain hurts almost as bad as the procedure. It was the worst pain I have ever experienced!!! I screamed and then cried. When it was over I put my clothes on a sat in a recover room for twenty minutes, was given some medication for infection and sent on my way. If it were not for the concerned looks from this one nurse I don??t know that I would have made it.
It is my understanding that you get what you pay for, which is why I choose the more expensive clinic. I should have waited until the following week and went to a different clinic that offers a different type of treatment for discomfort. My advice is to do your research. I do not recommend this clinic.

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Business Response:

Our Sincere Apologies Jess- My name is Jennifer, and I am the Assistant Director at MCRH. I am so sorry that your experience at our clinic was not positive. We do realize that our previous location was inadequate. We are happy to report that in May 2010, we relocated to a 6,500 sq. ft. fully renovated medical facility at 1726 Poplar Avenue. This beautiful new clinic includes a bright and spacious waiting room, two large treatment rooms, a laboratory, ultrasound/examination room, recovery suite, nurses?? station, three patient counseling/education rooms, administrative offices and conference room. We have also changed doctors since your visit. Our new doctor is patient, caring and compassionate, and has helped us change our pain management protocols. Since this change, many patients have commented how well the pain management worked for them during their abortion procedure. Again, I am very sorry you had a negative experience at our clinic. I hope you receive this information in time to attend the Grand Opening of our new facilities on Thursday September 16 from 5:30 ?? 7:30 p.m. Our staff strives to make MCRH a safe, comfortable, supportive and affordable place for your reproductive health care needs.
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I recently had a procedure done at MCRH....a 4 hour procedure. It was the absolute worst 4 hours of my life...that place is hell. The second I walked in the door, I wanted to leave. The clinic is a house, living room is the 1st waiting room all the seats are taken because everyone within a 100 mile radius was scheduled the same appointment time, so I stand. It smells like cigarettes and body odor. I finally get called in to have tests run-this takes less than 30 minutes. I am then instructed to follow the stairs up to the 3rd floor...and wait. The third floor is a tiny attic with one fan and atleast 20 girls who have been there from of range of 3 hours to 5 minutes-we couldn't leave the attick. The only way I could make the 2 1/2 hours I waited was to peer out the 1 tiny window in the room and wish I was out there. Finally I'm called down and wait some more, but this time I get to sit and watch every girl recover from their procedure-which is extremely scary. I finally get to the procedure room and I am in there for 5 minutes max, the doctor is in there for 1 minute max. My experience was absolutely horrible!!! The waiting, the smells, the sights, and the way we were treated. The staff was fine, they did their job...but they made it clear they didn't want to be there anymore than the patients did. They were ordering pizza for themselves(we weren't aloud to eat that day), taking cigarette break after cigarette break(we weren't aloud smoke breaks), and counting the number of patients left and complaining about it within earshot, so all of us patients heard every word. I left that place more afraid I contracted some virus from the clinic than from the procedure. I wouldn't recommend this clinic to anyone, not if you like comfort, good treatment, cleanliness, safety, respect, and time management. Atleast they've got a good set-up going that would fit perfectly into the next horror movie-dark, creepy, and dirty.

1
★☆☆☆☆

I recently had a procedure done at MCRH....a 4 hour procedure. It was the absolute worst 4 hours of my life...that place is hell. The second I walked in the door, I wanted to leave. The clinic is a house, living room is the 1st waiting room all the seats are taken because everyone within a 100 mile radius was scheduled the same appointment time, so I stand. It smells like cigarettes and body odor. I finally get called in to have tests run-this takes less than 30 minutes. I am then instructed to follow the stairs up to the 3rd floor...and wait. The third floor is a tiny attic with one fan and atleast 20 girls who have been there from of range of 3 hours to 5 minutes-we couldn't leave the attick. The only way I could make the 2 1/2 hours I waited was to peer out the 1 tiny window in the room and wish I was out there. Finally I'm called down and wait some more, but this time I get to sit and watch every girl recover from their procedure-which is extremely scary. I finally get to the procedure room and I am in there for 5 minutes max, the doctor is in there for 1 minute max. My experience was absolutely horrible!!! The waiting, the smells, the sights, and the way we were treated. The staff was fine, they did their job...but they made it clear they didn't want to be there anymore than the patients did. They were ordering pizza for themselves(we weren't aloud to eat that day), taking cigarette break after cigarette break(we weren't aloud smoke breaks), and counting the number of patients left and complaining about it within earshot, so all of us patients heard every word. I left that place more afraid I contracted some virus from the clinic than from the procedure. I wouldn't recommend this clinic to anyone, not if you like comfort, good treatment, cleanliness, safety, respect, and time management. Atleast they've got a good set-up going that would fit perfectly into the next horror movie-dark, creepy, and dirty.

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The facility is very unassuming. It almost feels cozy on the inside. The waiting room can get a little crowded but is managable. The staff is the star of this show though. All are well trained, kind, compassionate and very knowledgable in medical and social aspects of their business. They take a very difficult decision and help guide the client through the process. Highly recommended should these services ever be needed.

4
★★★★☆

The facility is very unassuming. It almost feels cozy on the inside. The waiting room can get a little crowded but is managable. The staff is the star of this show though. All are well trained, kind, compassionate and very knowledgable in medical and social aspects of their business. They take a very difficult decision and help guide the client through the process. Highly recommended should these services ever be needed.

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Business Response:

Thank you! Virginia- Thank you so much for your kind words about our clinic. Our staff strives to provide the best service they can to our patients. In 2009, we began to expand services beyond abortion care. Please, take a few minutes to visit our website at www.mcrh-tn.org and check out the wide range of reproductive health care services we can offer for women and men.

Message from Memphis Center-Rprdctv Health

The Memphis Center for Reproductive Health is a non-profit health clinic founded in 1974. Its mission is to empower individuals in the Mid-South community to make informed choices for and about their reproductive health. MCRH is fully licensed by the State of Tennessee as an Ambulatory Surgical Treatment Center. MCRH was the first women's reproductive health clinic in the Mid-South region and the first licensed abortion provider in the state of Tennessee.



After 35 years in its original location at 1462 Poplar Avenue, MCRH recently relocated to a 6,500 sq. ft. fully renovated medical facility at 1726 Poplar Avenue. The new clinic includes two procedure rooms, laboratory, ultrasound/examination room, recovery suite, nurses?? station, three patient counseling/education rooms, administrative offices and conference room. MCRH is located on Poplar Avenue, one of the city??s primary transportation thoroughfares. Public transportation is accessible with a MATA bus stop directly in front of the Center.

More about Memphis Center-Rprdctv Health

First-trimester abortions, Free rapid HIV testing, Free walk-in pregnancy testing, Men??s and Women??s Wellness exams, Pap smears/ HPV testing, STI testing and treatment, Fertility Services

 

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