BF Myers

★★★☆☆
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  • 117 French St

    Goodlettsville, TN 37072

    Map & Directions
  • 615-859-1301

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even though it's been 5 yrs. since I purchased my Lane leather sectional, I wanted to rate my experience. It started with not all pieces delivered. After everything was delivered the end sections leather was pulling apart at the top seam. The repair man had to come out at least two times to repair the leather. I have pets and the leather sofa was recommended by the sales lady over the microfiber one I was looking at. I also purchased the extended warranty because I was told it would cover scratches. When I called around a year latter about a scratch I was told the warranty did not cover scratches. I purchased this 2,000 dollar sectional thinking it would be a long time before I would have to buy another. Not true. I will never go back to BF Myers again!

1
★☆☆☆☆

even though it's been 5 yrs. since I purchased my Lane leather sectional, I wanted to rate my experience. It started with not all pieces delivered. After everything was delivered the end sections leather was pulling apart at the top seam. The repair man had to come out at least two times to repair the leather. I have pets and the leather sofa was recommended by the sales lady over the microfiber one I was looking at. I also purchased the extended warranty because I was told it would cover scratches. When I called around a year latter about a scratch I was told the warranty did not cover scratches. I purchased this 2,000 dollar sectional thinking it would be a long time before I would have to buy another. Not true. I will never go back to BF Myers again!

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None....

0
★☆☆☆☆

None....

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Love their furniture, and it isn't inexpensive. But beware of dings and scratches done during delivery or deliverying from floor stock even when you confirmed they had more product and said you would NOT accept floor items after seeing dings on them. Sales staff great, but why pay for high end products and have them delivered with scratches and dings? Management was NOT really interested in whether they kept the sale or not. Decided two tries was enough and got my money back instead of re-ordering. Still, I love the products they sell, and wish I could have received the items in good condition so I could have kept them.

0
★☆☆☆☆

Love their furniture, and it isn't inexpensive. But beware of dings and scratches done during delivery or deliverying from floor stock even when you confirmed they had more product and said you would NOT accept floor items after seeing dings on them. Sales staff great, but why pay for high end products and have them delivered with scratches and dings? Management was NOT really interested in whether they kept the sale or not. Decided two tries was enough and got my money back instead of re-ordering. Still, I love the products they sell, and wish I could have received the items in good condition so I could have kept them.

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Nothing

0
★☆☆☆☆

Nothing

Pros: Nothing

Cons: Nothing

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If you need furniture don't hesitate call or go and visit BF MYERS! I found a table that I fell in love with at another furniture store which supposedly had the furniture deeply discounted but after looking on line, I later found out was ripping me off in price charging over the suggested retail on their sale!....so I called BF Myers and asked if they by any chance carried the furniture or could order it and what the pricing would be.... They happily ordered my furniture delivered it on time and it is just beautiful for almost 1/2 the price! Thanks BF MYERS! I am so happy with my purchase. I will definately be shopping there first from now on.

2
★★★★★

If you need furniture don't hesitate call or go and visit BF MYERS! I found a table that I fell in love with at another furniture store which supposedly had the furniture deeply discounted but after looking on line, I later found out was ripping me off in price charging over the suggested retail on their sale!....so I called BF Myers and asked if they by any chance carried the furniture or could order it and what the pricing would be.... They happily ordered my furniture delivered it on time and it is just beautiful for almost 1/2 the price! Thanks BF MYERS! I am so happy with my purchase. I will definately be shopping there first from now on.

Pros: They were happy to order my furniture with only a phone call.

Cons: NONE

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I just bought furniture from this store and Beverly was my salesperson. She was amazingly patient and guided me through the whole mixing and matching process! I love the quality of the furniture! I had one chair arrive with a chip in the bun foot. I called the store and explained the problem and they said not to worry they would take care of it. Less than a week I received via Fedex a box with 4!!! feet. I was absolutely amazed with the service and it was so easy to deal with this company. I have another room to furnish and I will be returning to B F Myers. Thanks Beverly!!

2
★★★★★

I just bought furniture from this store and Beverly was my salesperson. She was amazingly patient and guided me through the whole mixing and matching process! I love the quality of the furniture! I had one chair arrive with a chip in the bun foot. I called the store and explained the problem and they said not to worry they would take care of it. Less than a week I received via Fedex a box with 4!!! feet. I was absolutely amazed with the service and it was so easy to deal with this company. I have another room to furnish and I will be returning to B F Myers. Thanks Beverly!!

Pros: Sales people, service, quality and prices

Cons: none

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Terrible experience and customer service after the sale is totalling lacking. Ordered a custom fabric sofa on April 15 - was told 4 to 6 weeks for delivery. It is now June 16, 8 weeks later, and again the date has been pushed back for the third or fourth time now to ship sometime around June 27 - which means I might have it in July. Faye in the office has yet to say, I'm sorry for the delay, usually it is just dead silence on her end of the phone...no ownership of the situation....absolutely no customer service at this point. I've ordered custom fabic on furniture before and never have I had to wait 3 months for delivery. NEVER!

0
★☆☆☆☆

Terrible experience and customer service after the sale is totalling lacking. Ordered a custom fabric sofa on April 15 - was told 4 to 6 weeks for delivery. It is now June 16, 8 weeks later, and again the date has been pushed back for the third or fourth time now to ship sometime around June 27 - which means I might have it in July. Faye in the office has yet to say, I'm sorry for the delay, usually it is just dead silence on her end of the phone...no ownership of the situation....absolutely no customer service at this point. I've ordered custom fabic on furniture before and never have I had to wait 3 months for delivery. NEVER!

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BF Myers has excellent customer service. I think that you don't often get this from most Furniture stores. We bought a Jamison Comfort Choice and it is the best mattress we have ever slept on. Jamison will also take care of their customers. Their customer service representative is one of the best customer service reps I have ever dealt with. Thanks for all your help Jamison and BF Myers.

2
★★★★☆

BF Myers has excellent customer service. I think that you don't often get this from most Furniture stores. We bought a Jamison Comfort Choice and it is the best mattress we have ever slept on. Jamison will also take care of their customers. Their customer service representative is one of the best customer service reps I have ever dealt with. Thanks for all your help Jamison and BF Myers.

Pros: Good customer service. Delivery falls a little short.

Cons: none I can think

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We bought a sectional sofa from BF Myers before their big expansion. We were absolutely thrilled w/their customer service & prices. The furniture was delivered the next day by very competent, courteous men. I will be doing business w/them again.

2
★★★★★

We bought a sectional sofa from BF Myers before their big expansion. We were absolutely thrilled w/their customer service & prices. The furniture was delivered the next day by very competent, courteous men. I will be doing business w/them again.

Pros: Customer service, location, prices

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I bought both a dining room and bedroom set at BF Myers, and have received excellent service each time. Very quick and FREE delivery (within 2-3 days) makes some other furniture stores pale in comparison. I go browse their showroom for hours, as they have a great selection. My salesperson was very knowledgeable, helpful, and patient each time I shopped. And they also have tent sales (scratch and dent i think) from time to time.

PROS: Great service
CONS: None

4
★★★★☆

I bought both a dining room and bedroom set at BF Myers, and have received excellent service each time. Very quick and FREE delivery (within 2-3 days) makes some other furniture stores pale in comparison. I go browse their showroom for hours, as they have a great selection. My salesperson was very knowledgeable, helpful, and patient each time I shopped. And they also have tent sales (scratch and dent i think) from time to time.

PROS: Great service
CONS: None

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I'm very irritated with these people. The material I picked out for the sofa and chaise was on back order. I found that out by calling them to make sure we were on time for delivery not by them calling me. They assured me 8 weeks maximum to get my furniture and the sofa is a problem; may end up being 12 to get all 3 pieces in. Aaargh

I recently bought new furniture and search high and low for a chaise; not the kind of chaise attached to a couch but a separate piece of furniture. I searched this city high and low and was pleasantly surprised to find it at B F Myers. My sales person, Mr. Skinner, was a delight to work with and so very patient. My husband and I were in the store for at least 5 hours picking out the chaise, a chair and sofa and also picking out the material for them. The showroom was beautiful and they had an outstanding selection of furniture, in a variety of prices.

The free delivery was also very enticing! I'm not sure any other store offers that in Nashville.

I've not received my furniture yet but have if it's half as good as the experience, I'm already pleased.

They are located in Goodlettsville, just a few miles up the road from Rivergate Mall.

PROS: Great showroom
CONS: Taking longer than they told me to get furniture

1
★☆☆☆☆

I'm very irritated with these people. The material I picked out for the sofa and chaise was on back order. I found that out by calling them to make sure we were on time for delivery not by them calling me. They assured me 8 weeks maximum to get my furniture and the sofa is a problem; may end up being 12 to get all 3 pieces in. Aaargh

I recently bought new furniture and search high and low for a chaise; not the kind of chaise attached to a couch but a separate piece of furniture. I searched this city high and low and was pleasantly surprised to find it at B F Myers. My sales person, Mr. Skinner, was a delight to work with and so very patient. My husband and I were in the store for at least 5 hours picking out the chaise, a chair and sofa and also picking out the material for them. The showroom was beautiful and they had an outstanding selection of furniture, in a variety of prices.

The free delivery was also very enticing! I'm not sure any other store offers that in Nashville.

I've not received my furniture yet but have if it's half as good as the experience, I'm already pleased.

They are located in Goodlettsville, just a few miles up the road from Rivergate Mall.

PROS: Great showroom
CONS: Taking longer than they told me to get furniture

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My favorite furniture store. Beautiful showroom filled with great quality made furniture. The prices are unbeatable. You'll feel like family shopping in this store, they really know how to treat their customers. Delivery is available, also.

4
★★★★☆

My favorite furniture store. Beautiful showroom filled with great quality made furniture. The prices are unbeatable. You'll feel like family shopping in this store, they really know how to treat their customers. Delivery is available, also.

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My husband and I were shopping for end tables, coffee tables & sofa tables for 2 rooms in our new house. The salesperson was wonderful to work with, and they delivered the items for free. Once delivered 2 of the items had some flaws, and the deliverymen overheard me tell my husband I wasn't real happy with the pieces.. It was after 5:00pm on a Staurday (98 deegrees!! HOT), and two of the nicest delivery men I have EVER met went back to the warehouse that night and returned with brand new furniture. They did not have to do this, but freely offered. They returned within in a hour. I have never been so impressed with a furniture store. I have dealt with several "High Price" stores with considerable less service and I spent more at those stores. Price does not determine service at BF Myers!

2
★★★★★

My husband and I were shopping for end tables, coffee tables & sofa tables for 2 rooms in our new house. The salesperson was wonderful to work with, and they delivered the items for free. Once delivered 2 of the items had some flaws, and the deliverymen overheard me tell my husband I wasn't real happy with the pieces.. It was after 5:00pm on a Staurday (98 deegrees!! HOT), and two of the nicest delivery men I have EVER met went back to the warehouse that night and returned with brand new furniture. They did not have to do this, but freely offered. They returned within in a hour. I have never been so impressed with a furniture store. I have dealt with several "High Price" stores with considerable less service and I spent more at those stores. Price does not determine service at BF Myers!

Pros: Service, Price, Location

Cons: Variety

 

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