Handyman Connection

★★★★☆
Monday through Friday 8:30 a.m. to 4:30 p.m.
  • 710 Mabry Hood Rd # B

    Knoxville, TN 37932

    Map & Directions
  • 865-966-5959

About Handyman Connection

Categories
  • Deck Builders
  • Home Remodeling Contractors
  • Electricians
  • Painters
  • Plumbers
Details
  • Handyman

Home Construction & Remodeling

Home Construction & Remodeling
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My name is Eric and I worked for Gary and Marianne when they first started in Knoxville.I moved from the area and was very sorry to leave them.I can tell you that they are concerned about customer satisfaction as a priority on every job.They are good people and will work to resolve any customers complaint.Unfortunately,some people just refuse to be satisfied only as a way to avoid paying for work they ordered.I've been a carpenter for over 30 years and have seldom met more caring people.

5
★★★★★

My name is Eric and I worked for Gary and Marianne when they first started in Knoxville.I moved from the area and was very sorry to leave them.I can tell you that they are concerned about customer satisfaction as a priority on every job.They are good people and will work to resolve any customers complaint.Unfortunately,some people just refuse to be satisfied only as a way to avoid paying for work they ordered.I've been a carpenter for over 30 years and have seldom met more caring people.

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Mary L -- I found your rebuttal VERY helpful but accidently clicked on the wrong thumb. Your review should say that 1 out of 2 found it helpful.

I had one of the worst experiences of my life with a different Handyman Connection franchise.

1
★☆☆☆☆

Mary L -- I found your rebuttal VERY helpful but accidently clicked on the wrong thumb. Your review should say that 1 out of 2 found it helpful.

I had one of the worst experiences of my life with a different Handyman Connection franchise.

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I am writing yo express my overall opinion of the work that was performed by Handyman Connection of Knoxville. I normally wouldn't do something like this but with the problems I've had in the past with other contracting companies I really thought I should express my overall pleasure I had dealing with Handyman Connection. I have aan old cedar sided garage that was damaged by a fallen tree and did not match the newly remodeled house and addition. My wife and I spent a small fortune to update the exterior of our home and wanted the small garage to match. We contacted Marianne at Handyman Connection to set up an estimate. The same day a contractor was at our home and done the estimate while he was there. We were very impressed with his knowledge of his field and his overall appearence. We signed the contract the following day and the work started the next day. Even with all the rain over the next four weeks, Mike showed up every day and completed the work which far exceded our expectations. Thank you Mike and thank you Handyman Connection for a hassle free and wonderful job done on our biggest life investment. We will definately use your company on all our future projects. Thanks Again.

5
★★★★★

I am writing yo express my overall opinion of the work that was performed by Handyman Connection of Knoxville. I normally wouldn't do something like this but with the problems I've had in the past with other contracting companies I really thought I should express my overall pleasure I had dealing with Handyman Connection. I have aan old cedar sided garage that was damaged by a fallen tree and did not match the newly remodeled house and addition. My wife and I spent a small fortune to update the exterior of our home and wanted the small garage to match. We contacted Marianne at Handyman Connection to set up an estimate. The same day a contractor was at our home and done the estimate while he was there. We were very impressed with his knowledge of his field and his overall appearence. We signed the contract the following day and the work started the next day. Even with all the rain over the next four weeks, Mike showed up every day and completed the work which far exceded our expectations. Thank you Mike and thank you Handyman Connection for a hassle free and wonderful job done on our biggest life investment. We will definately use your company on all our future projects. Thanks Again.

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I read the reviews especially the person who said they stole from her and I was skeptical. I called and spoke to the owner Marianne and she was wonderful taking the order, making the appointment and scheduling, very personable. I also needed my garage door repaired and the owner directed me to another company for my door since it is something that they did not handle. My drywall was perfect when completed and I also asked him to paint the room I was so pleased. He was on time, cleaned up the mess and nothing was stolen from my home. If there were I would have called the police. That review really confuses me I am 75 years old and was never afraid to be alone with James in my home or leave him there when I had to go to the doctor. I am happy I read the other reviews and got a job well done. I even got a call from Marianne when it was finished to make sure I was happy and was sent a thank you note in the mail.

5
★★★★★

I read the reviews especially the person who said they stole from her and I was skeptical. I called and spoke to the owner Marianne and she was wonderful taking the order, making the appointment and scheduling, very personable. I also needed my garage door repaired and the owner directed me to another company for my door since it is something that they did not handle. My drywall was perfect when completed and I also asked him to paint the room I was so pleased. He was on time, cleaned up the mess and nothing was stolen from my home. If there were I would have called the police. That review really confuses me I am 75 years old and was never afraid to be alone with James in my home or leave him there when I had to go to the doctor. I am happy I read the other reviews and got a job well done. I even got a call from Marianne when it was finished to make sure I was happy and was sent a thank you note in the mail.

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I called Handyman Connection in Knoxville for repairs on my home that was under contract for sale. The repairs were things that came up on the inspection report - replacing water damaged siding, chimney boards, electrical repairs, lots of other little details, etc. The contractor was Mike, who I found to be very experienced and thorough. His estimate was a little higher than others I received, but he correctly identified other essential problems that needed repair - something the other estimates did not account for. The repairs were done on time and on budget.

Since HMC's contractors are licensed and verified, I was at ease, especially in my situation (I wasn't in Knoxville at the time, and had to arrange everything over the phone). I would use them again in the future, and can recommend them without pause.

Thank you!

5
★★★★★

I called Handyman Connection in Knoxville for repairs on my home that was under contract for sale. The repairs were things that came up on the inspection report - replacing water damaged siding, chimney boards, electrical repairs, lots of other little details, etc. The contractor was Mike, who I found to be very experienced and thorough. His estimate was a little higher than others I received, but he correctly identified other essential problems that needed repair - something the other estimates did not account for. The repairs were done on time and on budget.

Since HMC's contractors are licensed and verified, I was at ease, especially in my situation (I wasn't in Knoxville at the time, and had to arrange everything over the phone). I would use them again in the future, and can recommend them without pause.

Thank you!

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1 out of 1 people found this review helpful.

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When using Handyman Connection, you get what you pay for. They are very skilled at what they do and their management was very helpful and answered all of my questions. I am very pleased with the work they did at my home and plan to use them again in the near future. The price is worth it! Ive had work done with other people before and although it was a little cheaper, I wasn't satisfied and soon had to call someone else to fix it. Handyman Connection is the only handyman service I will use.

PROS: Quick, Honest, Helpful, Skilled
CONS: NONE

5
★★★★★

When using Handyman Connection, you get what you pay for. They are very skilled at what they do and their management was very helpful and answered all of my questions. I am very pleased with the work they did at my home and plan to use them again in the near future. The price is worth it! Ive had work done with other people before and although it was a little cheaper, I wasn't satisfied and soon had to call someone else to fix it. Handyman Connection is the only handyman service I will use.

PROS: Quick, Honest, Helpful, Skilled
CONS: NONE

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1 out of 1 people found this review helpful.

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NO MATTER WHAT YOU DO, DO NOT USE THIS COMPANY!!!! We had a terrible experience with them. The handyman did not show up on 2 occasions when he was scheduled to be here, his excuse was that he had job interviews. When this was brought to the attention of Marianne (the owner of the company) she blamed it on me because I would not let them work in my home whenever they wanted to while I was away. She claims that she does a background check on her employees, but if anything becomes missing in your home she will tell you that "it is not my problem take it up with the employee, they are independent contractors". Not only did the handyman not show up, but the work that he did do was terrible. I have had to hire another company to finish a job that I needed completed a week ago.
My advice to people who need work done on their homes, stay clear of this company and their owner.

1
★☆☆☆☆

NO MATTER WHAT YOU DO, DO NOT USE THIS COMPANY!!!! We had a terrible experience with them. The handyman did not show up on 2 occasions when he was scheduled to be here, his excuse was that he had job interviews. When this was brought to the attention of Marianne (the owner of the company) she blamed it on me because I would not let them work in my home whenever they wanted to while I was away. She claims that she does a background check on her employees, but if anything becomes missing in your home she will tell you that "it is not my problem take it up with the employee, they are independent contractors". Not only did the handyman not show up, but the work that he did do was terrible. I have had to hire another company to finish a job that I needed completed a week ago.
My advice to people who need work done on their homes, stay clear of this company and their owner.

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1 out of 2 people found this review helpful.

Business Response:

Not the entire story I responded to this customer's complaint who had her husband call me and tell me that he filed a complaint with the Knox County Sherrif's Office which he had not of a theft. I only spoke to her husband. I had called the detectives that day and no complaints had been filed on the dates in question. The background check on the contractor was clean. So the customer lied to me about the report. Why were the narcotics left out on the kitchen table with small children in the house? The customer had her ideas that he would show up whenever she wanted dragging the job out.Furthermore, the completion of the walls was not done when her husband called me and said he filed a police report and refused to let us come back. So this review is not true. I am a member of the BBB and there was no complaint filed. When we start a job we have to start and finish not just show up 1 hour a day to finish a job for two weeks. I tried to accomplish a satisfied customer but was unable to do so with this couple. I was told by the husband they would finish it themselves so this story was made up so they did not have to pay. I have been depicted here unfairly. Marianne Heinzen, Owner 865-777-1500
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You could be a competative company trying to slander an honest company. Also did the other prices quoted have insurance, bonds do a background check to make sure that he/she was not a convicted felon? Of couse not! In this world you don't always go for the cheapest just the best. But unfortunately people like you just want the cheapest price. You always get what you pay for. It is easy to slander a company especially when not giving your full name to back up your claims. He only gave you an estimate. So it was not what you wanted so does that make him a crook? A crook is someone that steals something from you. Were the othere estimates exactly the same work? If you didn't like it why didn't call the company and complain. I will give my full name I am Marianne Heinzen, President of Handyman Connection. Anyone reading this may call me direct at 865-777-1500 to discuss this ridiculous review.

PROS: Honest, Dependable, Licensed, Insured will be there when you call.
CONS: None

5
★★★★★

You could be a competative company trying to slander an honest company. Also did the other prices quoted have insurance, bonds do a background check to make sure that he/she was not a convicted felon? Of couse not! In this world you don't always go for the cheapest just the best. But unfortunately people like you just want the cheapest price. You always get what you pay for. It is easy to slander a company especially when not giving your full name to back up your claims. He only gave you an estimate. So it was not what you wanted so does that make him a crook? A crook is someone that steals something from you. Were the othere estimates exactly the same work? If you didn't like it why didn't call the company and complain. I will give my full name I am Marianne Heinzen, President of Handyman Connection. Anyone reading this may call me direct at 865-777-1500 to discuss this ridiculous review.

PROS: Honest, Dependable, Licensed, Insured will be there when you call.
CONS: None

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1 out of 2 people found this review helpful.

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Dale Evans of Handyman Connection tried to rob me blind with a ridiculous quote of $475 when others quoted $75-100. He's a liar and a crook! Beware!!

PROS: Nothing positive from this experience
CONS: He was 45 minutes later than time promised

1
★☆☆☆☆

Dale Evans of Handyman Connection tried to rob me blind with a ridiculous quote of $475 when others quoted $75-100. He's a liar and a crook! Beware!!

PROS: Nothing positive from this experience
CONS: He was 45 minutes later than time promised

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0 out of 2 people found this review helpful.

Message from Handyman Connection

Fifteen years of service to Knoxville residents, great reviews with the BBB give us a call! WE NOW SELL OUR OWN ENERGY EFFICIENT WINDOWS $179.00 INSTALLED

More about Handyman Connection

For the last 15 years we have been repairing all the small to medium repairs other contractors won't even show up to give an estimate on. Call us we love the small items and if we can't handle what you need we will be right up front and tell you! Hones

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