Pilgrim Launderers & Cleaners

★☆☆☆☆
  • 10154 Jones Rd

    Houston, TX 77065

    Map & Directions
  • 281-890-0415

About Pilgrim Launderers & Cleaners

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I went here 2x's, both horrible experiences. The last time, I brought in 18(+?) items, and all items expept one I had to re-send through. One was so horribly wrinkled that it was ridiculous. Then they actually lost a Tie and I wasn't offered one thing in comp. Not even 10% off, and no reimbursment for the tie. I am horrified at their lack of professionilisim. Worst Dry cleaning expereince ever. I do Dry Cleaning at least once a week, and know what should be expected, and it is not found here.

0
★☆☆☆☆

I went here 2x's, both horrible experiences. The last time, I brought in 18(+?) items, and all items expept one I had to re-send through. One was so horribly wrinkled that it was ridiculous. Then they actually lost a Tie and I wasn't offered one thing in comp. Not even 10% off, and no reimbursment for the tie. I am horrified at their lack of professionilisim. Worst Dry cleaning expereince ever. I do Dry Cleaning at least once a week, and know what should be expected, and it is not found here.

Pros: nearby

Cons: horrible customer service, prices high, cleaning has to be re-done

 

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