Hair and Company Salon

★★★★☆
Men's and women's haircuts and styles, foil highlights, perm, straightening, corrective color and color using premium Goldwell products.
  • 536 Waugh Dr

    Houston, TX 77019

    Cross street: Allen Parkway

    Map & Directions
  • 713-521-7070

About Hair and Company Salon

Hours
Tue-Fri 10am-7pm Sat 9am-6pm Sun 12pm-5pm Mon By Appt Only

Personal Services

Personal Services
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I walked into Hair & Company August 7th to make an appointment. David scheduled me with Brielle (whom he really talked up) so I was excited. I went to Brielle August 8th. told her I wanted to stay platinum & needed my roots touched and a cut. I told her I wanted the sides and back short & spiked on the top. I told her it takes a long time for my hair to lift and after applying the color she told me my hair would lift in 20 minutes max (I was there for 3 hours) & that with the products she was using she would not have to use a toner. Well, not only did she use a toner, she used it 3 different times. The only cut I received was over my ears she didn't touch the rest. I walked out at 8 pm with yellow roots, platinum ends & no cut. I paid $150.00 + a $20.00 tip (I wanted to give her the benefit of doubt). I called the next day and ask for a refund. I even went in to show them my hair and another hairdresser said "She does her own roots" which I thought was tacky & unnecessary. The owner called and told me that it would take 2 or 3 visits to get the platinum level which is absurd! He wanted me to give them another chance. I feel if they could do it why didn't they do it the first time. So with no refund I consider this a hard lesson learned and obviously will never go back. Word of mouth can be your best or worse advertisement.

1
★☆☆☆☆

I walked into Hair & Company August 7th to make an appointment. David scheduled me with Brielle (whom he really talked up) so I was excited. I went to Brielle August 8th. told her I wanted to stay platinum & needed my roots touched and a cut. I told her I wanted the sides and back short & spiked on the top. I told her it takes a long time for my hair to lift and after applying the color she told me my hair would lift in 20 minutes max (I was there for 3 hours) & that with the products she was using she would not have to use a toner. Well, not only did she use a toner, she used it 3 different times. The only cut I received was over my ears she didn't touch the rest. I walked out at 8 pm with yellow roots, platinum ends & no cut. I paid $150.00 + a $20.00 tip (I wanted to give her the benefit of doubt). I called the next day and ask for a refund. I even went in to show them my hair and another hairdresser said "She does her own roots" which I thought was tacky & unnecessary. The owner called and told me that it would take 2 or 3 visits to get the platinum level which is absurd! He wanted me to give them another chance. I feel if they could do it why didn't they do it the first time. So with no refund I consider this a hard lesson learned and obviously will never go back. Word of mouth can be your best or worse advertisement.

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after a long and arduous search through many bad hair days i arrived at Hair and Company. John colored and cut my hair and i am very happy. compliments are pouring in! \r

3
★★★★★

after a long and arduous search through many bad hair days i arrived at Hair and Company. John colored and cut my hair and i am very happy. compliments are pouring in! \r

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Your hair will thank you!!. You will always be welcomed and taken care of. I have been going to Hair and Company Salon for a few years now and have always been satisfied with the outcome of my hair. Ami, B, and now Christine have all done

3
★★★★★

Your hair will thank you!!. You will always be welcomed and taken care of. I have been going to Hair and Company Salon for a few years now and have always been satisfied with the outcome of my hair. Ami, B, and now Christine have all done

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I have always been very particular about my hair color and highlights. Many of the salons would make the hair color too red and the highlights too yellow. John is just as particular about my color as I am. I always get lots of

3
★★★★★

I have always been very particular about my hair color and highlights. Many of the salons would make the hair color too red and the highlights too yellow. John is just as particular about my color as I am. I always get lots of

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John is the stylist I have been seeing for years, given that my hair is fine with a lot of cow licks. He has created me a fun carefree cut with a touch of red. The Goldweil products he uses for my locks does not damage the hair at all.

3
★★★★★

John is the stylist I have been seeing for years, given that my hair is fine with a lot of cow licks. He has created me a fun carefree cut with a touch of red. The Goldweil products he uses for my locks does not damage the hair at all.

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First, let me start by sharing my hair horror story. Two years ago prior to going on vacation I received the worst highlight job from a large chain salon I will not name. I was extremely disappointed as I was trying to look my best that week of my vacation. With little time to spare I started a search to find a hairstylist that could fix the disaster that was my hair. In my search I found Hair and Company which worked me in immediately. I was impressed by the professionalism and customer service that I received from Hair and Company. I walked out of Hair and Company extremely happy with the best highlights I had ever received. Since that time the only person that can touch my hair is Ami. She is an artist and aims to please her clients. I have no reservations in recommending Ami to my friends and family.

2
★★★★★

First, let me start by sharing my hair horror story. Two years ago prior to going on vacation I received the worst highlight job from a large chain salon I will not name. I was extremely disappointed as I was trying to look my best that week of my vacation. With little time to spare I started a search to find a hairstylist that could fix the disaster that was my hair. In my search I found Hair and Company which worked me in immediately. I was impressed by the professionalism and customer service that I received from Hair and Company. I walked out of Hair and Company extremely happy with the best highlights I had ever received. Since that time the only person that can touch my hair is Ami. She is an artist and aims to please her clients. I have no reservations in recommending Ami to my friends and family.

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I've lived in Houston for five years. Going on three years ago, I was recommended B at Hair and Company on Waugh. Since that time, I've refused to allow anyone else to come near my hair, except him. I once even left a day late for vacation, because only Bryan would do. I highly recommend him to anyone that just won't settle for less than the absolute BEST!!!

2
★★★★★

I've lived in Houston for five years. Going on three years ago, I was recommended B at Hair and Company on Waugh. Since that time, I've refused to allow anyone else to come near my hair, except him. I once even left a day late for vacation, because only Bryan would do. I highly recommend him to anyone that just won't settle for less than the absolute BEST!!!

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Bryan G is the bomb, fast, efficient, very friendly and professional not to mention one of the best hairstylists on the planet, where he goes I go.
Always upbeat and does an amazing job...overall Simply Awesome!

2
★★★★★

Bryan G is the bomb, fast, efficient, very friendly and professional not to mention one of the best hairstylists on the planet, where he goes I go.
Always upbeat and does an amazing job...overall Simply Awesome!

Pros: Bryan Guillory

Cons: only if Bryan G leaves

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While my family and I enjoyed moving from Kentucky to Texas, my hair refused to cooperate with the extreme heat and humidity of Houston. Taming my "big, bad hair" was a daily challenge and short of shaving my head I was at wit's end. Thank goodness I found Bryan - he is a miracle worker! Bryan's skills have transformed my appearance and restored my confidence! Love ya Bryan! :-)

2
★★★★★

While my family and I enjoyed moving from Kentucky to Texas, my hair refused to cooperate with the extreme heat and humidity of Houston. Taming my "big, bad hair" was a daily challenge and short of shaving my head I was at wit's end. Thank goodness I found Bryan - he is a miracle worker! Bryan's skills have transformed my appearance and restored my confidence! Love ya Bryan! :-)

Pros: Clear understanding of client's vision, talented, personable

Cons: None

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My sister recommended Bryan to me about four years ago. He always did a fantastic job on her hair. One day, I decided to go with a complete different style than the usual. I had decided to go from brunette to blonde with a Marilyn Monroe haircut.
So, I went to Bryan and voila, he gave me exactly what I wanted. No one, but I mean no one could top this one off. He gave me the right blonde, and recommended me the correct shampoo. He even showed me how to take care of it. I loved it the day I got it and I still love it.
Everyone compliments my hair, and many have tried to pick me up.
The crew that works there are very friendly, too. I absolutly recommend Bryan.

2
★★★★★

My sister recommended Bryan to me about four years ago. He always did a fantastic job on her hair. One day, I decided to go with a complete different style than the usual. I had decided to go from brunette to blonde with a Marilyn Monroe haircut.
So, I went to Bryan and voila, he gave me exactly what I wanted. No one, but I mean no one could top this one off. He gave me the right blonde, and recommended me the correct shampoo. He even showed me how to take care of it. I loved it the day I got it and I still love it.
Everyone compliments my hair, and many have tried to pick me up.
The crew that works there are very friendly, too. I absolutly recommend Bryan.

Pros: Bryan

Cons: None

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It took me two years to find my "forever" stylist, but I've found him in Bryan. He does awesome cuts, colors, and styles and makes you feel like you're his most important client. I would recommend Hair and Company and Bryan to anyone who wants a great hair experience!

2
★★★★★

It took me two years to find my "forever" stylist, but I've found him in Bryan. He does awesome cuts, colors, and styles and makes you feel like you're his most important client. I would recommend Hair and Company and Bryan to anyone who wants a great hair experience!

Pros: Bryan

Cons: None

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Anyone in the River Oaks/ Heights area that is in need of haircut needs to call this salon and ask for Bryan! The first time I met Bryan was over 3 (almost 4) years ago when I had just moved in to the area, I haven't looked back since.

As you can imagine, my hair styles have changed throughout the years, and Bryan has been there throughout, making sure my hair is looking the best that it can!

I have even referred him to friends and family, and all have been impressed.

I don't only consider him my stylist, but I consider him a friend. If he ever were to leave h&c, I would no doubt follow him to his next stop!

Give Bryan a shot, you won't be disappointed!

2
★★★★★

Anyone in the River Oaks/ Heights area that is in need of haircut needs to call this salon and ask for Bryan! The first time I met Bryan was over 3 (almost 4) years ago when I had just moved in to the area, I haven't looked back since.

As you can imagine, my hair styles have changed throughout the years, and Bryan has been there throughout, making sure my hair is looking the best that it can!

I have even referred him to friends and family, and all have been impressed.

I don't only consider him my stylist, but I consider him a friend. If he ever were to leave h&c, I would no doubt follow him to his next stop!

Give Bryan a shot, you won't be disappointed!

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Bryan has been cutting my hair for a few years now. It's very comforting to know that I will ALWAYS leave Hair & Co after an appointment with him happy with the results. You can watch him while he is styling and see he is determined to do a great job down to the very last little "snip". I've NEVER been disappointed! Thanks for all the great cuts Bryan and the many more yet to come. Give Bryan a try......

2
★★★★★

Bryan has been cutting my hair for a few years now. It's very comforting to know that I will ALWAYS leave Hair & Co after an appointment with him happy with the results. You can watch him while he is styling and see he is determined to do a great job down to the very last little "snip". I've NEVER been disappointed! Thanks for all the great cuts Bryan and the many more yet to come. Give Bryan a try......

.

I have been getting my haircut by Bryan after being referred by a friend. He always ask a lot of questions about how I'm wearing it, what I like or don't like and overall what do I want to do with it. He will give me his input which usually adds some insight but in the end always makes sure my hair is exactly how i want it. He is more than flexible when it comes to appointment times. I have referred many others to him and now we all get our hair done by him...not one has not been very happy. The girls love the extra attention he pays to the process and overall results. He is affordable for the great work he does.

2
★★★★★

I have been getting my haircut by Bryan after being referred by a friend. He always ask a lot of questions about how I'm wearing it, what I like or don't like and overall what do I want to do with it. He will give me his input which usually adds some insight but in the end always makes sure my hair is exactly how i want it. He is more than flexible when it comes to appointment times. I have referred many others to him and now we all get our hair done by him...not one has not been very happy. The girls love the extra attention he pays to the process and overall results. He is affordable for the great work he does.

Pros: Knows styles and listens

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I have never been so disappointed with a haircut and color in my life! I just moved from LA so I needed to find a good salon. I went to this salon after reading the reviews on here, they must have gone to a different salon, or the other stylists are so much better then the one I had.

My appointment was with David for highlights and a cut. I'm 26 and have started to go grey just a little bit in one spot on my head. I told him that I get highlights to mask the grey in that one area. He told me that I need to color my whole head. I told him I did not want to, that I've been doing my hair this way for years, I don't have a lot of grey, just a little and it can be hidden with highlights, I just need a few extra highlights in the spot that I am grey. It's like he totally avoided my grey patch, because, it's still grey!

The cut, this was the ultimate disaster. I told him I wanted a trim, same look, just clean it up a little bit. My hair is to the middle of my back, it's not like anyone can screw this up that bad, well, I'm wrong with that assumption. I had bangs a little while back and have been growing them out, they were to my chin and then I had a little face frame to blend the bangs into the length of my hair. David picks up my bangs and says, so you want your first layer to start here? I said not around my whole head, those are just bangs that I'm growing out, they need to be blended in my hair, but my layers don't start until much lower. Guess what, now they don't, now I have a chunky layer that is very visible (it's like a step in my hair) that starts at my chin.

When he was doing my face frame, he had my hair parted in the middle. I stopped him and told him that I don't part my hair in the middle, I part my hair on the side. He said, that's okay, I'm just going to cut it in the middle so then you can wear your hair on whatever side you want. I said no, it doesn't work like that I don't want to part my hair on whatever side I want, I want to part my hair like this and I want my haircut to be cut for me wearing my hair with a side part. He gave me the comb to part my hair, I did, then he brushed all my hair forward and cut it in the middle anyway.

Now I have never complained about a haircut and I know a lot of people that complain afterwards but never say anything while they see their hair being massacred. I DID! I stopped him twice and he still continued to do what he wanted. And it's not like it was cheap either, it cost me $200!!!

I will NEVER go back to this salon and would NEVER recommend it to anyone else.

0
★☆☆☆☆

I have never been so disappointed with a haircut and color in my life! I just moved from LA so I needed to find a good salon. I went to this salon after reading the reviews on here, they must have gone to a different salon, or the other stylists are so much better then the one I had.

My appointment was with David for highlights and a cut. I'm 26 and have started to go grey just a little bit in one spot on my head. I told him that I get highlights to mask the grey in that one area. He told me that I need to color my whole head. I told him I did not want to, that I've been doing my hair this way for years, I don't have a lot of grey, just a little and it can be hidden with highlights, I just need a few extra highlights in the spot that I am grey. It's like he totally avoided my grey patch, because, it's still grey!

The cut, this was the ultimate disaster. I told him I wanted a trim, same look, just clean it up a little bit. My hair is to the middle of my back, it's not like anyone can screw this up that bad, well, I'm wrong with that assumption. I had bangs a little while back and have been growing them out, they were to my chin and then I had a little face frame to blend the bangs into the length of my hair. David picks up my bangs and says, so you want your first layer to start here? I said not around my whole head, those are just bangs that I'm growing out, they need to be blended in my hair, but my layers don't start until much lower. Guess what, now they don't, now I have a chunky layer that is very visible (it's like a step in my hair) that starts at my chin.

When he was doing my face frame, he had my hair parted in the middle. I stopped him and told him that I don't part my hair in the middle, I part my hair on the side. He said, that's okay, I'm just going to cut it in the middle so then you can wear your hair on whatever side you want. I said no, it doesn't work like that I don't want to part my hair on whatever side I want, I want to part my hair like this and I want my haircut to be cut for me wearing my hair with a side part. He gave me the comb to part my hair, I did, then he brushed all my hair forward and cut it in the middle anyway.

Now I have never complained about a haircut and I know a lot of people that complain afterwards but never say anything while they see their hair being massacred. I DID! I stopped him twice and he still continued to do what he wanted. And it's not like it was cheap either, it cost me $200!!!

I will NEVER go back to this salon and would NEVER recommend it to anyone else.

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I've been walking around with a bad haircut and grey roots for almost two months. My regular stylist decided to take a straight razor to my wavy fine hair and turned me into an early halloween witch. To top it off, today, when I had an appt with him to fix this mess, I received a call that he left early due to illness. I was livid. I started searching for alternatives but during this crappy economy I can't afford to fork over 250 for color/highlights and a cut. I called hair and company and Bryan answered. I babbled my sob story to him and he set an appt for me that same day (2 hrs later). He really listened to me, fixed my color and gave me some really nice highlights and most importantly repaired my haircut without sacrificing the hair length I've tried so hard to maintain. This place rocks. The receptionist is a total sweetheart and Bryan is an awesome stylist. What a find!

2
★★★★★

I've been walking around with a bad haircut and grey roots for almost two months. My regular stylist decided to take a straight razor to my wavy fine hair and turned me into an early halloween witch. To top it off, today, when I had an appt with him to fix this mess, I received a call that he left early due to illness. I was livid. I started searching for alternatives but during this crappy economy I can't afford to fork over 250 for color/highlights and a cut. I called hair and company and Bryan answered. I babbled my sob story to him and he set an appt for me that same day (2 hrs later). He really listened to me, fixed my color and gave me some really nice highlights and most importantly repaired my haircut without sacrificing the hair length I've tried so hard to maintain. This place rocks. The receptionist is a total sweetheart and Bryan is an awesome stylist. What a find!

Pros: appointments on short notice

Cons: none

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Right away I got comfort vibes from this location. The receptionist and the stylist she introduced me to, Joe, were both friendly and agreeable. I discussed what I wanted, which he understood right away. He didn't have a condescending attitude towards me or try to talk me into getting anything other than what I asked for. The appointment itself was excellent, it lasted three hours but felt more like one. Joe is very friendly and made me comfortable during the whole process - I would recommend him to anyone. The dye job is amazing, looks really good on me and was worth every penny. I will definitely be returning to this location in the future if I need anything else done to my hair, and for touch-ups. Especially if you have very, very long hair such as mine, and are concerned about stylists mistreating your hair, bullying you or cutting without your permission, you will love hair & Co. and .feel secure that your hair will not be mistreated.

2
★★★★★

Right away I got comfort vibes from this location. The receptionist and the stylist she introduced me to, Joe, were both friendly and agreeable. I discussed what I wanted, which he understood right away. He didn't have a condescending attitude towards me or try to talk me into getting anything other than what I asked for. The appointment itself was excellent, it lasted three hours but felt more like one. Joe is very friendly and made me comfortable during the whole process - I would recommend him to anyone. The dye job is amazing, looks really good on me and was worth every penny. I will definitely be returning to this location in the future if I need anything else done to my hair, and for touch-ups. Especially if you have very, very long hair such as mine, and are concerned about stylists mistreating your hair, bullying you or cutting without your permission, you will love hair & Co. and .feel secure that your hair will not be mistreated.

Pros: comfortable, friendly environment, great service

Cons: none

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JOHN IS AWESOME...he made me feel comfortable and he took the time to look at my hair and talk to me instead of just doing whatever to it...so i wasnt frakin out the whole time wandering how it would look....I had this awful yellow blonde in my hair and John talk to me and explained what he was going to do and it turned out GREAT! I will definitly be returning for more services. also everyone was very welcoming. Very resonable prices too

2
★★★★★

JOHN IS AWESOME...he made me feel comfortable and he took the time to look at my hair and talk to me instead of just doing whatever to it...so i wasnt frakin out the whole time wandering how it would look....I had this awful yellow blonde in my hair and John talk to me and explained what he was going to do and it turned out GREAT! I will definitly be returning for more services. also everyone was very welcoming. Very resonable prices too

Pros: great service and nice people

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I walked into Hair and Company today and got a great cut from Christine! She did exactly what I asked and was really fast. Thanx for the great sevice!

2
★★★★★

I walked into Hair and Company today and got a great cut from Christine! She did exactly what I asked and was really fast. Thanx for the great sevice!

Pros: Christine

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i was just a walkin. looking for a fast cut..."i forgot i had to go to a wedding that afternoon.
Suzanne said she could cut my hair without much of wait....a true pro with a nice down to earth attitude.
five stars for customer service. & A GREAT CUT..........and i have found a new stylist........

2
★★★★★

i was just a walkin. looking for a fast cut..."i forgot i had to go to a wedding that afternoon.
Suzanne said she could cut my hair without much of wait....a true pro with a nice down to earth attitude.
five stars for customer service. & A GREAT CUT..........and i have found a new stylist........

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I beg to differ with Harris2405 about Suzanne. She has been cutting and coloring my hair for over 3 years and I've always loved the result. She is very professional and detailed orientated. She's attentive and I have had her totally change my hairstyle twice, and both times it turned out great. I've had strangers ask me where I get my hair cut! I would recommend her to anyone...

2
★★★★★

I beg to differ with Harris2405 about Suzanne. She has been cutting and coloring my hair for over 3 years and I've always loved the result. She is very professional and detailed orientated. She's attentive and I have had her totally change my hairstyle twice, and both times it turned out great. I've had strangers ask me where I get my hair cut! I would recommend her to anyone...

Pros: Professional Salon and Stylists

Cons: None

.

Brian is such a sweetheart! Actually my husband was the one responsible for finding him, and he always came home looking great, so I just had to go and try him out for myself! There's no wonder my husband came home so happy Brian's shampoo's are the Best! Even if you don't need a haircut go and treat yourself to a shampoo and blowout! He has no arrogant attitude, very down to earth, actually the entire staff is very friendly. This Family is hooked on Hair & Co. !

2
★★★★★

Brian is such a sweetheart! Actually my husband was the one responsible for finding him, and he always came home looking great, so I just had to go and try him out for myself! There's no wonder my husband came home so happy Brian's shampoo's are the Best! Even if you don't need a haircut go and treat yourself to a shampoo and blowout! He has no arrogant attitude, very down to earth, actually the entire staff is very friendly. This Family is hooked on Hair & Co. !

Pros: B. ; hours ; convenience

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Over a year ago I had gone to Ami for hilites and she did a good job. This time unfortunately I decided to try Bryan. After consulting and trying to understand what I wanted he did the total opposite! It was like a bleach bomb went off in my hair. Upon my my shock/concern he toned it down- so to say. Not to mention he messed up my hair and then did not wanted to talk to me! He was extremely rude. Said he was going to charge a higher amount- let me get this straight he wants to charge me for his mistake after ruining my hair. I have to say never met a professional with such a ill, non proffessional attitude and temper ever! He beats the worst of the worst if there's one out there. My hair is still damaged and its been over 6 weeks. He knows nothing about coloring.

0
★☆☆☆☆

Over a year ago I had gone to Ami for hilites and she did a good job. This time unfortunately I decided to try Bryan. After consulting and trying to understand what I wanted he did the total opposite! It was like a bleach bomb went off in my hair. Upon my my shock/concern he toned it down- so to say. Not to mention he messed up my hair and then did not wanted to talk to me! He was extremely rude. Said he was going to charge a higher amount- let me get this straight he wants to charge me for his mistake after ruining my hair. I have to say never met a professional with such a ill, non proffessional attitude and temper ever! He beats the worst of the worst if there's one out there. My hair is still damaged and its been over 6 weeks. He knows nothing about coloring.

Pros: Unprofessional Attitude and Lack of coloring experience

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Joe cut my hair on Sat and I was extremely pleased with the cut. I have been going to Hair & Company for quite a while now because it is convenient but it usually takes an hour for my cut. I was so pleased to be in and out with a great cut!!!!

2
★★★★★

Joe cut my hair on Sat and I was extremely pleased with the cut. I have been going to Hair & Company for quite a while now because it is convenient but it usually takes an hour for my cut. I was so pleased to be in and out with a great cut!!!!

Pros: Joe's cut!!!

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I had my highlights done at Hair & Co with Chris and loved it!!! I called and was able to be fit right in and felt right at home with the staff. It was a great time they all were friends and made me laugh. I will be back!

2
★★★★★

I had my highlights done at Hair & Co with Chris and loved it!!! I called and was able to be fit right in and felt right at home with the staff. It was a great time they all were friends and made me laugh. I will be back!

Pros: Chris

Cons: music was like I was stuck in a elevator!

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I have been going to Hair and Company since it opened. Ami always gives me great cuts and highlights, and I always received compliments on my hair color after my visits. Prices are reasonable and the staff is very attentive. Great location and good atmosphere. My husband also gets his hair cut there after I convinced him to spend a bit more than Supercuts. He has been a satisfied customer for about a year. I highly recommend to anyone looking for a salon with a good vibe and good prices.

2
★★★★★

I have been going to Hair and Company since it opened. Ami always gives me great cuts and highlights, and I always received compliments on my hair color after my visits. Prices are reasonable and the staff is very attentive. Great location and good atmosphere. My husband also gets his hair cut there after I convinced him to spend a bit more than Supercuts. He has been a satisfied customer for about a year. I highly recommend to anyone looking for a salon with a good vibe and good prices.

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Click on my username to read the Introduction and Parts I and II of my journey.
For my next cut, I chose Hair & Co. based on the many LOVED IT! reviews here on Citysearch. I called on a Tuesday and a stylist answered the phone. She offered an appointment that same day, but I declined and was scheduled to see her Thursday at 6 pm. Thursday afternoon rolls around and I'm in the neighborhood by 5:20. I call Hair & Co and speak to the receptionist. I explained the situation and asked if I could come in early, or if I should run an errand and come in at the scheduled time. I was told to run my errand and that they'd be ready for me at 6. I arrived at the salon around 5:50 and immediately noticed that there was only one stylist working, and she was in the process of shampooing a client's hair. Hmm, I think, maybe she's just getting a blowdry. I was offered a glass of water by the receptionist and I sat down to wait. 6 pm, the time of my appointment, rolls around, and the stylist is now cutting her client's wet hair. Hmm, I think, maybe she's just getting a cut and no blowdry. I'm not so impatient that I can't wait 15 minutes. At 6:15, the stylist begins drying her client's hair while still cutting. This is clearly not going to be over any time soon. At that point, I told the receptionist I would not be able to wait, and I walked out. Now, I'm not sure what happened--maybe the stylist was running significantly late--but if this was the case, the receptionist should have told me when I called at 5:20, and she definitely should have told me when I showed up at 5:50. Maybe the client was a walk-in and the stylist thought she could squeeze her in before my appointment. Considering the shampoo was only being started 10 minutes before my scheduled appointment leads me to believe that the stylist has a poor concept of time management. Any way you cut it, it was not professional behavior and I will not be giving Hair & Co. another chance. Next!

0
★☆☆☆☆

Click on my username to read the Introduction and Parts I and II of my journey.
For my next cut, I chose Hair & Co. based on the many LOVED IT! reviews here on Citysearch. I called on a Tuesday and a stylist answered the phone. She offered an appointment that same day, but I declined and was scheduled to see her Thursday at 6 pm. Thursday afternoon rolls around and I'm in the neighborhood by 5:20. I call Hair & Co and speak to the receptionist. I explained the situation and asked if I could come in early, or if I should run an errand and come in at the scheduled time. I was told to run my errand and that they'd be ready for me at 6. I arrived at the salon around 5:50 and immediately noticed that there was only one stylist working, and she was in the process of shampooing a client's hair. Hmm, I think, maybe she's just getting a blowdry. I was offered a glass of water by the receptionist and I sat down to wait. 6 pm, the time of my appointment, rolls around, and the stylist is now cutting her client's wet hair. Hmm, I think, maybe she's just getting a cut and no blowdry. I'm not so impatient that I can't wait 15 minutes. At 6:15, the stylist begins drying her client's hair while still cutting. This is clearly not going to be over any time soon. At that point, I told the receptionist I would not be able to wait, and I walked out. Now, I'm not sure what happened--maybe the stylist was running significantly late--but if this was the case, the receptionist should have told me when I called at 5:20, and she definitely should have told me when I showed up at 5:50. Maybe the client was a walk-in and the stylist thought she could squeeze her in before my appointment. Considering the shampoo was only being started 10 minutes before my scheduled appointment leads me to believe that the stylist has a poor concept of time management. Any way you cut it, it was not professional behavior and I will not be giving Hair & Co. another chance. Next!

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I'm a guy who likes to spend little time on his hair, but I gotta say that the way B. cuts it makes it so easy for me in the morning. I wasn't too sure about what I wanted and B. was able to make a suggestion that fit my lifestyle.
I can have a more conservative look for work and a more rockin' look for the weekends! Its really effortless and B. showed me how. Thanks!

2
★★★★★

I'm a guy who likes to spend little time on his hair, but I gotta say that the way B. cuts it makes it so easy for me in the morning. I wasn't too sure about what I wanted and B. was able to make a suggestion that fit my lifestyle.
I can have a more conservative look for work and a more rockin' look for the weekends! Its really effortless and B. showed me how. Thanks!

Pros: B. ,Close to work, Attention to detail!!

Cons: More than I usally spend but definitely worth it!

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I have been to many salons in the area where they throw alot of attitude around but don't really listen to my needs. This is NOT the case at Hair&CO. Everyone is very polite, friendly and eager to make you feel welcome.
I have seen Ami on several occasions and she always takes my concerns to heart. I always leave feeling like a more GLAMOROUS me! Thanks Ami for always fitting me in!

2
★★★★★

I have been to many salons in the area where they throw alot of attitude around but don't really listen to my needs. This is NOT the case at Hair&CO. Everyone is very polite, friendly and eager to make you feel welcome.
I have seen Ami on several occasions and she always takes my concerns to heart. I always leave feeling like a more GLAMOROUS me! Thanks Ami for always fitting me in!

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I spent around $150 dollars to get my hair trimmed and highlighted and it was not worth it! Not only did they charge me over the "normal rate" for hair cuts; they barely even did anything, but trim my ends and bangs. I could've gone to a much better salon for the same price and faster (it took over 2 hours).

0
★☆☆☆☆

I spent around $150 dollars to get my hair trimmed and highlighted and it was not worth it! Not only did they charge me over the "normal rate" for hair cuts; they barely even did anything, but trim my ends and bangs. I could've gone to a much better salon for the same price and faster (it took over 2 hours).

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I have naturally curly hair and I like it that way. I have had horrible cuts by people who are "trimming" my hair (One sheared my hair).

I live near Hair and Company, so I went. My hair was dead at the ends. I met Brian B. He was amazing. I mean that. He takes forever to cut hair. But when he was done with my hair, it was beautiful! He is well worth your time! He cuts every strand individually. And it is worth it.

Thanks Brian B.

2
★★★★★

I have naturally curly hair and I like it that way. I have had horrible cuts by people who are "trimming" my hair (One sheared my hair).

I live near Hair and Company, so I went. My hair was dead at the ends. I met Brian B. He was amazing. I mean that. He takes forever to cut hair. But when he was done with my hair, it was beautiful! He is well worth your time! He cuts every strand individually. And it is worth it.

Thanks Brian B.

Pros: Brian B.

Cons: Parking

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I have been following B at Hair and Company for some time now. My mom is a hairdresser in Georgia, so growing up I was always a trusting try anything kinda guy and B has kept that adventurous side of me up. B always has great ideas and knows exactly how to follow those ideas through. He has done some awesome color jobs on my hair and the haircuts are always right on point with what works for me. Its not often that you find a stylist that you can trust to do whatever they suggest, however I have been lucky enough to find that. The salon itself is very comfortable, all the employees are polite and engage with everyone not just the customer in their own chair. The salon also uses and sells Goldwell products, which anyone who knows salon grade products knows that Goldwell produces some of the best. The salon and B seem to be in a win win situation. They have my business as long as B is there!

2
★★★★★

I have been following B at Hair and Company for some time now. My mom is a hairdresser in Georgia, so growing up I was always a trusting try anything kinda guy and B has kept that adventurous side of me up. B always has great ideas and knows exactly how to follow those ideas through. He has done some awesome color jobs on my hair and the haircuts are always right on point with what works for me. Its not often that you find a stylist that you can trust to do whatever they suggest, however I have been lucky enough to find that. The salon itself is very comfortable, all the employees are polite and engage with everyone not just the customer in their own chair. The salon also uses and sells Goldwell products, which anyone who knows salon grade products knows that Goldwell produces some of the best. The salon and B seem to be in a win win situation. They have my business as long as B is there!

Pros: B, location,parking, products

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WOW I finally found my hair dresser. Ive never been really satisfied with my hair cut, well not enough to actually go back and see the same person again...no matter how much it cost. But when i went to Hair & Company and B. did my hair. I know where ill be going and following no matter where he goes or how much he charges. SERIOUSLY CHECK B OUT!!!!!! You won't be disapointed.

2
★★★★★

WOW I finally found my hair dresser. Ive never been really satisfied with my hair cut, well not enough to actually go back and see the same person again...no matter how much it cost. But when i went to Hair & Company and B. did my hair. I know where ill be going and following no matter where he goes or how much he charges. SERIOUSLY CHECK B OUT!!!!!! You won't be disapointed.

Pros: B!

Cons: None

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Ami has been cutting and coloring my hair for several years and I have been very happy. I refer my friends and family. I love the friendly atmosphere. The service is great and my highlights are beautiful..

2
★★★★★

Ami has been cutting and coloring my hair for several years and I have been very happy. I refer my friends and family. I love the friendly atmosphere. The service is great and my highlights are beautiful..

Pros: Great Service and Friendly Staff

Cons: None

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I did not think my hair could look any worse. I went there because another hair dresser had messed up my hair. I was trying to get it fix. The lady who cut it did not know what she was doing. She took thinning shears to my hair. She used the shears on the inside of my head about half an inch away from my scalp. Now it looks like my hair had broken off. She should have just said no I'm sorry I can't help you. My hair looks ridiculous. Now I am going have to go to another salon and get it fix.

0
★☆☆☆☆

I did not think my hair could look any worse. I went there because another hair dresser had messed up my hair. I was trying to get it fix. The lady who cut it did not know what she was doing. She took thinning shears to my hair. She used the shears on the inside of my head about half an inch away from my scalp. Now it looks like my hair had broken off. She should have just said no I'm sorry I can't help you. My hair looks ridiculous. Now I am going have to go to another salon and get it fix.

Pros: parking

Cons: the cut

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She did a great job highlighting coloring and cutting my hair. I usually don't post reviews here but I felt the need to, after receiving such great and friendly customer service from Jennifer the other day at the salon. I'm surely coming back and I'm very happy that I finally found someone to do my hair right. I actually discovered this salon here on citysearch. I'm glad I did and I am very pleased that it was a success!

2
★★★★★

She did a great job highlighting coloring and cutting my hair. I usually don't post reviews here but I felt the need to, after receiving such great and friendly customer service from Jennifer the other day at the salon. I'm surely coming back and I'm very happy that I finally found someone to do my hair right. I actually discovered this salon here on citysearch. I'm glad I did and I am very pleased that it was a success!

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My first visit to this salon was a few days ago (I've been getting "ho-hum" haircuts elsewhere at TWICE the cost)...I'll definitely be coming here from now on!! The simple, elegant salon has a great vibe, and the staff are all gracious and personable without being too fussy -- perfect for me!! John was wonderful, easy to communicate with, anticipated my needs, and most important of all, the cut is fantastic! My hair actually has a shape to it now -- who knew?? I love the way it looks and feels, and I've gotten a hundred "Oh my God who does your hair" compliments in the past few days. Cheating on my old hairdresser may have been the smartest thing I've done all year!

2
★★★★★

My first visit to this salon was a few days ago (I've been getting "ho-hum" haircuts elsewhere at TWICE the cost)...I'll definitely be coming here from now on!! The simple, elegant salon has a great vibe, and the staff are all gracious and personable without being too fussy -- perfect for me!! John was wonderful, easy to communicate with, anticipated my needs, and most important of all, the cut is fantastic! My hair actually has a shape to it now -- who knew?? I love the way it looks and feels, and I've gotten a hundred "Oh my God who does your hair" compliments in the past few days. Cheating on my old hairdresser may have been the smartest thing I've done all year!

Pros: Awesome service, price, atmosphere, no attitude!!

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Great experience! I needed a last minute haircut before attending a wedding and wanted a salon that was conveniently located (but one that I could trust). The receptionist was nice and professional- she even called me when someone had cancelled their appointment to let me know I could come in earlier. I walked right in- no wait! Jennifer did a great job on my haircut- and even though I was just visiting town, she treated me like a regular customer. The final price came out to be $65 (incl tip). I've had equally good haircuts for much less, but considering how nice and convenient everything was, I'd definitely recommend this salon.

2
★★★★★

Great experience! I needed a last minute haircut before attending a wedding and wanted a salon that was conveniently located (but one that I could trust). The receptionist was nice and professional- she even called me when someone had cancelled their appointment to let me know I could come in earlier. I walked right in- no wait! Jennifer did a great job on my haircut- and even though I was just visiting town, she treated me like a regular customer. The final price came out to be $65 (incl tip). I've had equally good haircuts for much less, but considering how nice and convenient everything was, I'd definitely recommend this salon.

Pros: Professional, friendly staff; ample parking; great service

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I must say that I recieved the best services last week at Hair and Company. Jennifer was a prize! She was genuinely a friendly person with alot to offer as far as hair care! My highlights and cut came out PERFECT! When she was done, she even gave me some insightful tips on how to maintain my hair to be healthier! The products she recommended were exactly what I needed for this thinned out hair of mine! She really helped my hair come to life, which is exactly what I asked for. Not to mention, the price was reasonable! Good hair dressers are hard to find, especially since I am so particular about my hair. I'm defintely coming back to see Jennifer....thanks for the great services!! :-)

2
★★★★★

I must say that I recieved the best services last week at Hair and Company. Jennifer was a prize! She was genuinely a friendly person with alot to offer as far as hair care! My highlights and cut came out PERFECT! When she was done, she even gave me some insightful tips on how to maintain my hair to be healthier! The products she recommended were exactly what I needed for this thinned out hair of mine! She really helped my hair come to life, which is exactly what I asked for. Not to mention, the price was reasonable! Good hair dressers are hard to find, especially since I am so particular about my hair. I'm defintely coming back to see Jennifer....thanks for the great services!! :-)

Pros: Felt like a million bucks when I walked out of there!

Cons: None at all!!

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Ami did my hair for my sister's wedding last October. I had originally planned to have my hair done at another location, but last minute planning meant that the other salon was booked with homecoming hair; Ami was very accommodating with my last minute hair needs and did a great job. As the maid of honor, I was preoccupied with many other projects, not having to worry about how my updo looked was a huge relief. I would definitely recommend Ami for anyone needing an updo, even at the last minute!

2
★★★★★

Ami did my hair for my sister's wedding last October. I had originally planned to have my hair done at another location, but last minute planning meant that the other salon was booked with homecoming hair; Ami was very accommodating with my last minute hair needs and did a great job. As the maid of honor, I was preoccupied with many other projects, not having to worry about how my updo looked was a huge relief. I would definitely recommend Ami for anyone needing an updo, even at the last minute!

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Although I live outside Beltway 8, I have been patronizing Hair & Co. ever since the stylish salon opened its doors more than five years ago.

The extra drive is worth it to me because I know I can get my hair care needs done when I wish because Ami and her staff of stylists are flexible enough to accommodate my busy schedule--seven days a week. That's what I call service, being available when I need help and want to look my best.

The convenient hours, friendly, talented staff along with creative styles and colors combine to make doing business at Hair & Co. a real pleasure for me.

2
★★★★★

Although I live outside Beltway 8, I have been patronizing Hair & Co. ever since the stylish salon opened its doors more than five years ago.

The extra drive is worth it to me because I know I can get my hair care needs done when I wish because Ami and her staff of stylists are flexible enough to accommodate my busy schedule--seven days a week. That's what I call service, being available when I need help and want to look my best.

The convenient hours, friendly, talented staff along with creative styles and colors combine to make doing business at Hair & Co. a real pleasure for me.

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The staff pleasantly greeted us when we (the bridal party) walked in the door. They paid a lot of attention to us and got us seated quickly. I felt very confident that we were going to have a good experience here but we were quite disappointed an hour into our visit. Three of 5 people were worked on first. The bride's hair seemed to be going along ok since the hair style was not complicated at all with just a half up and half down curly hair. However the other 2 was a different story. The bridesmaid were to all have the same style of hair and we even brought in a picture. We soon learned that the "stylists" had no idea what they were doing...just curling every strand of hair (yes...including the bangs!!)...can you say "curly sue?".....we left disappointed and were left to fix our own hair only a short time before the wedding started...it was VERY STRESSFUL!! I would definitely not recommend this place for any special occasion. However, I would like to emphasize that their customer service was really nice and I have no idea how they perform on cuts, coloring, etc. Refer to other reviews.

0
★☆☆☆☆

The staff pleasantly greeted us when we (the bridal party) walked in the door. They paid a lot of attention to us and got us seated quickly. I felt very confident that we were going to have a good experience here but we were quite disappointed an hour into our visit. Three of 5 people were worked on first. The bride's hair seemed to be going along ok since the hair style was not complicated at all with just a half up and half down curly hair. However the other 2 was a different story. The bridesmaid were to all have the same style of hair and we even brought in a picture. We soon learned that the "stylists" had no idea what they were doing...just curling every strand of hair (yes...including the bangs!!)...can you say "curly sue?".....we left disappointed and were left to fix our own hair only a short time before the wedding started...it was VERY STRESSFUL!! I would definitely not recommend this place for any special occasion. However, I would like to emphasize that their customer service was really nice and I have no idea how they perform on cuts, coloring, etc. Refer to other reviews.

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I just moved to Houston for the summer and was looking for a stylish and not-too-pricey cut. I've never been so impressed (and I've been looking for a good salon for MONTHS)! My hair now has great style & texture (which is rare with my lanky, thin hair). The service was great - friendly, genuine, and entertaining. Definitely try it out!

2
★★★★★

I just moved to Houston for the summer and was looking for a stylish and not-too-pricey cut. I've never been so impressed (and I've been looking for a good salon for MONTHS)! My hair now has great style & texture (which is rare with my lanky, thin hair). The service was great - friendly, genuine, and entertaining. Definitely try it out!

Pros: great cut; genuinely nice staff

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I messed my hair up with an at home hair dye and Patty fixed me right up. I will nto go to anyone else now!! The place was nice and the staff was very friendly, I highly reccommend!!:)

2
★★★★★

I messed my hair up with an at home hair dye and Patty fixed me right up. I will nto go to anyone else now!! The place was nice and the staff was very friendly, I highly reccommend!!:)

Pros: Staff

Cons: none really

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Wow, what a nice surprise. I have been to this salon one time and I can't imagine going anywhere else now. The staff is awesome. I have hilights and low-lights done and John is the best ever. Omar is a great cutter. All of the other staff are very welcoming - really nice atmosphere. I have gone to all sorts of places around town including the way overpriced salons and this really beats them all. I am so glad I found it - go ahead and make an appointment, you won't be disappointed. You'll leave looking fantastic and feeling fantastic because everyone is so genuinely nice!

2
★★★★★

Wow, what a nice surprise. I have been to this salon one time and I can't imagine going anywhere else now. The staff is awesome. I have hilights and low-lights done and John is the best ever. Omar is a great cutter. All of the other staff are very welcoming - really nice atmosphere. I have gone to all sorts of places around town including the way overpriced salons and this really beats them all. I am so glad I found it - go ahead and make an appointment, you won't be disappointed. You'll leave looking fantastic and feeling fantastic because everyone is so genuinely nice!

Pros: Great service, staff is talented and Genuinely nice

Cons: Can't think of any

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I found all of the stylists at Hair and Company to be extremely welcoming. They take the time to greet you, even if they are with someone. They have the best customer service. When I left the salon my hair looked amazing. I'm very hard to please and I was very happy with the outcome.

2
★★★★★

I found all of the stylists at Hair and Company to be extremely welcoming. They take the time to greet you, even if they are with someone. They have the best customer service. When I left the salon my hair looked amazing. I'm very hard to please and I was very happy with the outcome.

Pros: customer service

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I lost touch with Diano after he left Tova's several years back. By chance I walked into Hair & Co. on Waugh....before reading about it on here. Boy am I glad I didn't read the reviews first, or I would have never gone in. I thought I would get a quick cut, but to my surprise I found Diano there. He is my all time favorite colorist. He always makes me feel like a model when I'm done with my appointments. I inquired about his schedule and he was able to fit me in on the following day for the works highlights/lowlights, cut, eyebrow wax, and eyelash extensions (his eyelash extensions are way cheaper than everyone else!). Now I feel like a sexy enchantress again! He always makes it a point to keep my look fresh and up to date with the fashion world. The salon is smaller, but nice and they have a beautiful bathroom and a separate room to change into a jacket. Everyone there seemed friendly; offering wine etc. I hope anyone else that has lost touch with Diano, can find him now by searching on Citysearch. Best Wishes to everyone in cyberspace!

2
★★★★★

I lost touch with Diano after he left Tova's several years back. By chance I walked into Hair & Co. on Waugh....before reading about it on here. Boy am I glad I didn't read the reviews first, or I would have never gone in. I thought I would get a quick cut, but to my surprise I found Diano there. He is my all time favorite colorist. He always makes me feel like a model when I'm done with my appointments. I inquired about his schedule and he was able to fit me in on the following day for the works highlights/lowlights, cut, eyebrow wax, and eyelash extensions (his eyelash extensions are way cheaper than everyone else!). Now I feel like a sexy enchantress again! He always makes it a point to keep my look fresh and up to date with the fashion world. The salon is smaller, but nice and they have a beautiful bathroom and a separate room to change into a jacket. Everyone there seemed friendly; offering wine etc. I hope anyone else that has lost touch with Diano, can find him now by searching on Citysearch. Best Wishes to everyone in cyberspace!

Pros: Proffesional; Star Quality Service and Attentive S

Cons: Not a salon that offers a lot of spa services; par

 

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